Röhlig Annual Report 2011 pdf, 0 Pages, 4.8

“Our fantastic service is a
result of our dedicated Röhlig
employees, state-of-the-art IT
systems and a strong relation-
ship with our customers.”
Jochen Brandt I National Sales Manager
Röhlig New Zealand Ltd.
Overcoming borders
In 1983, when trade barriers between Australia and
New Zealand were dismantled, Röhlig was aware
that there was only one course of action: this
growing market was there for the taking. “The two
countries had always been each other’s most important
trade partners. Following the Free Trade
Agreement, we saw a sharp rise in demand,” explains
Jochen Brandt, National Sales Manager at
Röhlig New Zealand. Röhlig was already active in
Australia at that time and, in 1989, its first office
was set up in New Zealand. Since then, the company
has continuously expanded its activities and,
today, serves all of the major trade routes between
the two countries from its eight regional offices.
FREMANTLE
“We have always looked at the region as an international
market without borders, which has proven to
be a definite advantage,” states Jochen Brandt.
A multitude of competitors and short transit
times make the region a dynamic trading market.
Jochen Brandt notes, “Right from the very start,
we developed products specifically for this market.
For ex ample, we simplified our freight services
so that they could be more easily understood by
customers and allowed them to estimate costs
more effectively – a unique approach in the market.”
Furthermore, Röhlig is committed to quick
communication channels and expects its staff to
AUSTRALIA
ADELAIDE
MELBOURNE
“WE HAVE ALWAYS LOOKED
AT THE REGION AS
AN IINTERNATIONAL
MARKET
SYDNEY
NEW ZEALAND
BRISBANE
assume a high degree of responsibility in order to
be able to react quickly in response to situations. “In
a challenging industry Röhlig has continued to
maintain outstanding levels of service, deliveries
on schedule and effective communication,” stresses
Gilbert Im, the Chief Financial Officer of Röhlig’s
long-standing client, Ontera Modular Carpets.
At present, the market is still growing by around
9 per cent each year. “We have a clear vision,”
explains Jochen Brandt resolutely. “Over the next
few years we want to become the premium forwarder
on the Trans-Tasman trade routes.”
,
WHICH HAS PROVEN TO BE
A DE
DEFINITE ADVANTAGE.”
CHRISTCHURCH
AUCKLAND
WELLINGTON
6 7