JOB CONTENT QUESTIONNAIRE

JOB CONTENT QUESTIONNAIRE ©2123 Centre Pointe BoulevardTallahassee, Florida 32308(850) 386-3191 Voice(850) 385-4501 Faxwww.MGTofAmerica.com

Job Content Questionnaire ©INTRODUCTIONThe following survey is designed to collect information about your role with the organization and the job that you perform. Thedata collected during this study will be analyzed to develop a compensation and classification structure for your organizationthat is equitable, valid, and stable over time.The results may be used to:Make pay adjustments to align individuals performing substantially similar jobs with the organization or in otherorganizations.Determine how we compare to the market for payDetermine if positions are accurately classifiedEnsure accurate and up to date job descriptionsDetermine if job titles accurately reflect position & dutiesAssist with staffing plan and salary schedule analysisIdentify positions requiring additional job analysisThis tool will NOT:Determine how well you perform your jobDecide whether there are individuals who should be released or demoted from their current positionReduce individual salariesThis tool includes Four Sections:1. Basic Job-Related Information2. Job Description and Responsibilities3. Work Performed, Responsibility and Leadership, Communication, and Decision Making Job Factors4. Financial and Physical Job Factors2

Job Content Questionnaire ©BASIC JOB INFORMATIONName _____________________________________________________________________E-mail ________________________________________________________________________Supervisor’s Name _____________________________________________________________Supervisor’s E-mail _____________________________________________________________SECTION 1.0 EMPLOYMENT STATUSOFFICIAL JOB TITLE ____________________________________________________________WORKING TITLE* _______________________________________________________________*Unofficial title if different from official title.SECTION 2.0 JOB DESCRIPTIONJob Description and ResponsibilitiesIn the space provided below, please give a brief general description of the purpose of your position. Please do not listspecific duties here. You will list those in Section 3.0, below.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Indicate the number of Full-Time and Part-Time individuals you supervise: (Supervision is the management orsupervision of employees who report directly to you.)Full-Time _______Part-Time _______3

% OF TIMESPENT ONEACH TASK(ANNUALLY)Job Content Questionnaire ©SECTION 3.0 JOB DUTIESIn the space provided below, please list the major job duties of your position. Please indicate the approximate percentage of yourtime that you spend on each task overall on an annual basis.(The % of Time column should total 100 percent.)ESSENTIAL DUTIES% OF TIMEExample 1 - Prepare briefing documents on cash availability 5Example 2 - Address citizen concerns on permit applications 55Example 3 - Develop complex software solutions for internal users 15ESSENTIAL TASKSPERCENT OF TIME SHOULD TOTAL 100%(If you need more space, continue on a sheet of paper and staple it to the back of the questionnaire.)Please describe any additional related job duties:___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________4

SECTION 4.0 KNOWLEDGE SKILLS AND ABILITIESJob Content Questionnaire ©Please describe the Knowledge, Skills, and Abilities necessary to perform the functions of your job listed inSection 3.0 Job Duties. Knowledge, Skills, and Abilities are additional qualifications and attributes that arenecessary to successfully perform the functions of a specific job.Examples of such statements are listed below:Knowledge of landscaping equipment maintenance procedures (e.g., changing oil and filters, sharpeningblades, etc).Knowledge of college operations, services and policies.Skill in cutting a board to within 1-16” inch of required measurement.Skill in typing 40 words-per-minute.Ability to communicate effectively orally and in writing.Knowledge, Skills and Abilities: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________5

Job Content Questionnaire ©SECTION 5.1 ROLE WITHIN THE ORGANIZATION- TYPES OF ADMINISTRATIVE DUTIESOnly complete this section if you selected Clerical/Manual in Section 5.0, Function Within theOrganization. Next, skip to Section 6.0, Educational Preparation.1. Do your primary duties involve performing office or non-manual work directly related to management or generalbusiness operations of your employer or its customers?“Management or general business operations” means work directly related to assisting with running orservicing of the business as opposed to, for example, working on a manufacturing production line or selling aproduct in a retail or service establishment._______Yes_______ No2. Do your primary duties include the exercise of discretion and independent judgment in matters of significance?Discretion and independent judgment implies that the authority to make an independent choice, free fromimmediate direction or supervision. NOTE: You can exercise discretion and independent judgment even if yourdecisions or recommendations are reviewed at a higher level.Consider the following factors and check the applicable factors to guide you in determining whether to answer yesor no.Have authority to formulate, affect, interpret, or implement management policies or operating practicesCarry out major assignments in conducting the operations of the businessPerform work that affects business operations to a substantial degreeHave authority to commit the employer in matters that have significant financial impactHave authority to waive or deviate from established policies and procedures, without prior approvalHave authority to negotiate and bind the company on significant mattersProvide consultation or expert advice to management; involved in planning long- or short-term businessobjectivesInvestigate and resolves matters of significance on behalf of managementRepresent the company in handling complaints, arbitrating disputes or resolving grievancesMake recommendations about significant matters to supervisors for action after comparing and evaluatingpossible courses of action._______ Yes_______ No7

SECTION 5.2 ROLE WITHIN THE ORGANIZATION- COMPUTER DUTIESJob Content Questionnaire ©Only complete this section if you selected Computer Professional in Section 5.0, Function Within theOrganization. Next, skip to Section 6.0, Educational Preparation.Do your primary duties consist of the following:A. The application of systems analysis techniques and procedures, including consulting with users, todetermine hardware, software or system functional specifications;B. The design, development, documentation, analysis, creation, testing or modification of computer systems orprograms, including prototypes, based on and related to user or system design specifications;C. The design, documentation, testing, creation or modification of computer programs related to machineoperating systems; orD. A combination of the aforementioned duties, the performance of which requires the same level of skills._______ Yes_______ No8

SECTION 6.0 EDUCATIONAL PREPARATIONJob Content Questionnaire ©What level of education is required for your position?____ High school degree/GED____ Associate's degree____ Bachelor's degree____ Masters degree____ Doctorate degree____ Other _______________________________What level of education is preferred for your position?____ High school degree/GED____ Associate's degree____ Bachelor's degree____ Masters degree____ Doctorate degree____ Other _______________________________What certifications, licenses, or professional designations, if any, are required for your position?___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________What certifications, licenses, or professional designations, if any, are preferred for your position?________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________SECTION 7.0 EXPERIENCE REQUIREDThis information may be available on your current job description.How much experience is required for your position?____ Less than 1 year____ 1 Year____ 2 Years____ 3 Years____ 4 Years____ 5 Years____ 6 Years____ 7 Years____ 8 Years____ Over 8 YearsCan education be substituted for experience?____ Yes____ NoCan experience be substituted for education?____ Yes____ No12

SECTION 10.0 COMMUNICATIONJob Content Questionnaire ©This section relates to the amount of communication your job requires. Please read each of the sentences below, andcheck the box representing the closest match to the essential job tasks identified in Section 3.0 Job Duties.CLOSESTFACTORFACTORCommunicate using routine sentences, complete routine job forms and incident reports,or communicate routine information regarding daily activities.Communicate to convey or exchange general work-related information or service tointernal or external customers.Communicate information to guide or assist people; may give instructions orassignments to helpers or assistants.Communicate with internal and external groups, write manuals and complex reports,persuade or influence others in favor of a service, point of view, or course of action.Communicate information among co-workers, customers, vendors, and management;or speak before professional and civic groups; may write complex articles and reports ordevelop presentations for specialized audiences; may read scientific or technical journals orreports.Communicate with operational and functional leaders; read and interpret professionalmaterials involving advanced bodies of knowledge.Communicates through negotiation and consensus building to exchange ideas,information, and opinions or develop decisions, conclusions, or solutions.Communicate with key stakeholders to effect long term planning and to secureorganization position and resources.15

SECTION 11.0DECISION MAKINGJob Content Questionnaire ©This section relates to the amount of decision-making your job requires. Please read each of the sentences below, andcheck the box representing the closest match to the essential job tasks identified in Section 3.0, Job Duties.CLOSESTFACTORFACTOR*Perform routine or semi-routine work under direct supervision;*Requires very few decisions, affecting only the individual*Perform semi-routine work involving set procedures, but which may require problemsolving,serve customers or co-workers, or respond to requests;*Requires some decisions that affect a few co-workers*Perform semi-skilled work involving some set procedures and frequent problemsolving; *Requires frequent decision making affecting co-workers or the general public;may be responsible for providing information to those who depend on a service orproduct*Perform skilled work involving almost constant problem solving;*May be responsible for actions of others, requiring almost constant decisions affectingco-workers, crime victims, patients, customers, clients or others in the general public*Perform coordinating work involving guidelines and rules with constant problemsolving;*May be responsible for actions of others requiring development of procedures andconstant decisions affecting subordinate workers, crime victims, patients, customers,clients, or others in the general public*Perform management and supervisory work involving policy and guidelineinterpretation, solving both people and work related problems;*Decision-making is a significant part of job, affecting a large segment of theorganization and the general public*Perform advanced professional work involving the application of principles of logicalthinking to diagnose or define problems, collect data and solve abstract problems withwidespread unit or organization impact*Work in a highly dynamic environment, responsible to establish goals, objectives andpolicies*Perform executive work involving the application of broad principles of professionalmanagement and leadership to new problems for which conventional solutions may ormay nor exist;* Responsible for long-range goals, planning, and methodologies; works in an evolvingenvironment with emerging knowledge and technologies, competing priorities, andchanging politics16

SECTION 12.0 FINANCIAL AUTHORITYJob Content Questionnaire ©Please read each of the sentences below, and check the boxes next to each factor representing the financial authorityyour job entails.____ None/Not Applicable____ Handle cash transactions; prepare and process purchase orders____ Bill or reconcile records, including departmental budget records and other related information such assubcontracts____ Manage inventory, property, or loss control____ Administer benefits by determining individual eligibility and coverage levels or determining compensationlevels____ Purchasing authority: the ability to purchase goods or services worth more than $100 without securingApproval from another authority or Financial Recommendations: the ability to make recommendationsthat impact resource allocation____ Manage or administer budget within assigned department____ Budget or allocate funds within or across departments or divisions17

SECTION 13.0 WORKING CONDITIONS AND PHYSICAL REQUIREMENTSJob Content Questionnaire ©Please provide details for the working conditions and physical demands that are required to successfully performyour job.Working ConditionsWhich of the following physical conditions and hazards are encountered in your position? (check all that apply)____ Indoor environment____ Outdoor environment____ Noise____ Odors____ Extreme temperatures____ Vibration____ Moisture and/or humidity____ Dust____ Fumes____ Gases____ Poor ventilation____ Electrical hazards____ Mechanical hazards____Chemical hazards____ Explosive hazards____ Burn hazards____ Bio hazardous waste____ Moving mechanical parts____ Working in high places18

Job Content Questionnaire ©Physical RequirementsHow much on the job time is spent doing the following activities:Ex. Position requires sitting over 2/3 of the time.PHYSICAL REQUIREMENTSAmount of Time SpentNone/Notat allUp to1/3 ofthe timeUp to 2/3of the timeMore than2/3 of thetimeStandingWalkingSittingUsing hands (grip or feel)Reaching with hands and armsClimbing or balancingStooping, kneeling, crouching orcrawlingTalking or hearingTasting or smelling19

Job Content Questionnaire ©Does this job require that weight be lifted? If so, how much and how often?Ex. Position requires lifting up to 25 pounds over 2/3 of the time.PHYSICAL REQUIREMENTS– LIFTINGAmount of Time SpentNone/Notat allUp to1/3 ofthe timeUp to 2/3of the timeMore than2/3 of thetimeUp to 10 poundsUp to 25 poundsUp to 50 poundsUp to 100 poundsMore than 100 poundsDoes this job have any SPECIAL vision requirements?____ No special vision requirements____ Close vision (clear vision at 20 inches or less)____ Distance vision (clear vision at 20 feet or more)____ Color vision (ability to identify and distinguish colors)____ Peripheral vision (ability to observe an area that can be seen up or down or to the left and right when vision isfixed on a given point)____ Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)____ Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)20

Job Content Questionnaire ©SECTION 14.0 SUPERVISOR'S COMMENTSInstructions:Please review the questionnaire carefully and check if you agree or disagree with the employee’s choices orstatements. Note any additional information that you feel is important to the understanding of this employee’swork. If you disagree with any of the levels checked or statements made in this questionnaire, we ask thatyou do not change any response nor ask the employee to change a response. Rather, please indicateyour comments on this page. If you need additional room, please add a page and staple it securely to thisquestionnaire. Each section must be reviewed. Failure to review each section thoroughly and to completethis section of the questionnaire will result in a delay in the evaluation process. Thank you for your time andcareful attention to this process.SECTION AGREE DISAGREE COMMENTS1.02.03.04.05.06.07.08.09.010.011.012.013.014.0I certify that I have read and reviewed this questionnaire and that I have noted any additional information or areas of disagreement to thebest of my ability.Supervisor’s Signature __________________________________________ Date _________________Additional Comments:___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________21