Page number - Calderdale and Kirklees Careers Service Partnership

IntroductionGet Going!has been written for people with learning disabilities and their carers in Kirklees.It gives you clear information about services and opportunities in Kirklees, to helpyou make choices and live the life you want.It has been written in 12 easy chapters. Each chapter gives information about adifferent part of life, such as leisure and social activities, housing and money.It includes information about learning disability services, but also about thesupport you can have to do everyday things and how you can get more helpand advice. The information has been produced with you in mind.We have used Photosymbols in this handbook because this helps some peopleunderstand the words better.This information will be available on the Kirklees Council learning disability webpages at www.kirklees.gov.uk/learningdisability.We recognise that there may be many other organisations in Kirklees who cangive you information and support, but we hope you find this handbook a usefulstarting point.Please note the information in this handbook was correct to the best of ourknowledge at time of print in March 2009.Cover:It was made by Darren Lowe from Cleckheaton day opportunities and MarkSimms, Victor France, Joanne Colman and Michael Mortiboy from Mirfield dayopportunities.

ContentPage number4Chapter 1Getting supportChapter 1 Getting support 4Chapter 2 Rights and choices 9Chapter 3 Carers 15Chapter 4 Transition (moving from child to adult) 20Chapter 5 Learning 22Chapter 6 Work 23Chapter 7 Health 28Chapter 8 Housing and support 32Chapter 9 Leisure and social 40Chapter 10 Money and benefits 52Chapter 11 Transport 54Chapter 12 Safeguarding, keeping safe 58Useful telephone numbers 63You or your carers might need a bit of help sometimes to do the things you want todo. This might be around the house, or to help you make your choices happen orsupport to be more independent.If you think that having some extra support would be helpful, then the first thingto do is to contact your local Gateway to care and ask for an assessment.An assessment is where a qualified worker, usually a social worker, asksyou about your life at the moment, so they can find out what you need.They will ask about:• any help you get already• the things you can and cannot do for yourself• where you are living• where you want to live• who you want to live with• what you want to do in the daytime and in the evenings.The assessment can also look at the help that your carers or family need.Contact Gateway to careTel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukText "Gateway" and your question to 0778 148 2931

5Getting supportGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk6Getting supportGateway to careGateway to care is often the first place to contact for information, advice andsupport about adult social care services, health services and support from otherorganisations. They can help you get started if you want some support and theycan tell you who can help.To contact Gateway to care, use one of the ways listed above.Here are the addresses if you would like to visit them.Emergency contactIf you need to contact Adult Services in an emergency, outsideof office hours please contact the Emergency Duty Serviceon Tel: 01924 326 489.Gateway to care BatleyBatley Resource Centre,90 Commercial StreetBatley WF17 5DSGateway to care DewsburyThe Walsh BuildingTown Hall WayDewsbury WF12 8EEGateway to care CleckheatonCleckheaton Town HallCleckheaton BD19 3RHGateway to care Huddersfield30 Market StreetHuddersfield HD1 2HGKirklees Council Adult Learning Disability ServicesKirklees Council Adult Services organise many day opportunities and otherthings like places to live and places for short breaks.This service also runs the care management and assessment work. For moreinformation contact Gateway to care.ICE – In Case of EmergencyThis is an idea to help you if you have an emergency or if you are in an accident.It means that the people who are helping you at that time can find out who tocontact for you and tell them what has happened.All you need to do is create a new name ‘ICE’ on your mobile phone book and thenadd the telephone numbers for the person you want to be your emergency contact.This could be a member of your family or another important person.You need to make sure the person you use is happy to be your emergency contact.

7Getting supportGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk8Getting supportCLDT: The Community Learning Disability TeamsThe two community learning disability teams provide health and social careservices for adults with learning disabilities in Kirklees.They provide assessment and care management to make sure people are gettingthe support they need. The team also includes community nurses, occupationaltherapists, speech and language therapists, social workers, physiotherapistsand psychologists.CLDT North Kirklees - Learning Disabilities Resource CentreTel: 01924 816 274Learning Disabilities Resource CentreCullingworth StreetStaincliffeDewsbury WF13 4ANCLDT South Kirklees - Greenhead Resource UnitTel: 01484 347 600Learning Disabilities - Greenhead Resource Unit24 Greenhead RoadHuddersfield HD1 4EWBoardTalkBoardTalk are communication boards made up of photographsand letters. They are used at libraries and other publicbuildings. They help those of you who find it difficult to say whatyou want. You can get a card to show staff that you want to useBoardTalk. To find out more information about BoardTalk contact Gateway to care,the number is at the top of this page.Direct PaymentsIf you have a learning disability and use an Adult Service (such as using dayopportunities) you can use direct payments instead to chooseand buy the support you need. Many people use themoney to pay for a person (called a personalassistant) to help them in their life. You can paya friend or relative to support you, as long asthey do not live in the same house as you.Taking a direct payment means that you can have more control over whosupports you in your life and can choose what you want to do.For more information about getting adirect payment contact Gateway to care.For more information see p. 8(Chapter 1 - getting support).ConnexionsConnexions personal advisers help you make themove to adult life. They can help with many issuesincluding further education and working, local jobsand training, health, housing, relationships and money.They give information, advice and guidance to people withlearning disabilities from age 16 to 25.The Huddersfield and Dewsbury Connexions centres areopen Monday to Friday 9am to 5pm.Huddersfield Connexions centre - Tel: 01484 226 800Huddersfield Connexions Centre24 High StreetHuddersfield HD1 2LRDewsbury Connexions centre - Tel: 01924 324 200Dewsbury Connexions Access Point (in Dewsbury Library)Railway StreetDewsbury WF12 8EQConnexions also runs the Learningline. This is a telephone service that givesyou advice and information on work, training or further education. The telephoneline is open Monday to Friday 9am to 5pm.Tel: 0800 5979 979Email: learningline@ckcareers.org.uk

9Chapter 2Rights and choicesYou have the same rights and choices as anybody else. Sometimes your rightsand choices are ignored, so you may need support to help you to speak up andtake control. Here is a list of organisations that can give you that support.Do not be afraid to speak out and tell people what you are worried about.AdvocacyWhat is advocacy?Advocacy is about speaking up for what you want, so you get the chance to makeyour own choices. Sometimes it is difficult to speak up for yourself and you canhave someone who can do this for you.Gateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk10Rights and choicesHuddersfield People FirstThis is a group of people with learning difficulties who are self advocates.This means they speak up for themselves and they speak up for the rightsof people with disabilities.Tel: 01484 860 127Jeremy Hoyc/o 5 Heather FoldSkelmanthorpeHuddersfield HD8 9APEmail: wendybooth@fsmail.netCloverleaf AdvocacyCloverleaf Advocacy gives independent advocacy and support to people withlearning difficulties. The office is open Monday to Friday from 9am to 5pm (butplease ring first for an appointment).Tel: 01924 438 438Website: www.cloverleaf-advocacy.co.ukCloverleaf Advocacy1st Floor9 Wellington RoadDewsbury WF13 1HFEmail: kirklees@cloverleaf-advocacy.co.ukKirklees Learning Disability Partnership BoardThe Partnership Board brings together people with learning disabilities, carersand people who work with them. The Partnership Board want to help planchanges to services because they want to make life better for local peoplewith learning disabilities.If you would like to know more about the Kirklees Learning Disability PartnershipBoard and the subgroups, or get involved in its work then please get in touch – wewould love to hear from you.Contact the Partnership andCommissioning Manager,Learning Disabilities.Tel: 01484 223 279Email: gary.wainwright@kirklees.gov.uk

11Rights and choicesGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk12Rights and choicesKirklees Involvement Network (KIN)The Kirklees Involvement Network is a self advocacy group for adults with alearning disability and their carers. It helps people have their say and get involvedon local and national issues and decision making. Five members sit on the localpartnership board.The group holds meetings every six weeks in North and South Kirklees.Anyone can get involved, and transport and lunch is free.Tel: 07796 948 736Email: sarah.roberts93@blueyonder.co.ukValuing People Team, for person centred planningThe Valuing People Team help people with person centred planning. This is aboutgetting to do what you want with your life. This could be about where you live orwhat you do each day.The Valuing People Team also help other workers to work with you in a personcentred way. This is working with you in a way that is best for you.If you would like more information about person centred planning, or would like totalk to someone about planning for yourself, please talk to a member of supportstaff, or contact the Valuing People Team.Tel: 01484 226 530Kirklees Council Adult ServicesValuing People TeamBriar Court28 Occupation RoadHuddersfield HD3 3EEYour local councillorYou can talk to your local councillor about things thatare happening in your local area. To find out how tocontact your local councillor contact the CouncillorSupport Section onTel: 01484 221 806.Working in Partnership TeamThe Working in Partnership team makes sure thereare lots of chances for carers, people who use services and voluntaryorganisations to be involved in the planning of health and social care.The office is open Monday to Friday 9am to 5pm.Tel: 01484 226 927Email: workinginpartnership.team@kirklees.gov.ukKirklees Council Adult ServicesWorking in Partnership Team30 Market StreetHuddersfield HD1 2HGVoting rightsVoting is one of the ways you can have a say about the services you receive locallyand nationally. To be able to vote, you first need to be registered (you need to addyour name to the list). If you are not sure whether you are registered, or if youwould like to register, then contact the Electoral Services at Kirklees Council.Tel: 01484 222 400Email: electoral.registration@kirklees.gov.ukKirklees Council Electoral ServicesCouncil Offices49/51 Huddersfield RoadHolmfirth HD9 3ER

13Rights and choicesGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk14Rights and choicesExpert Patients Programme (NHS Kirklees)This is a short course for anyone who has a long-term health condition.It helps you learn skills for looking after and improving your health.You will learn how to improve how you feel, relaxation skills, healthy eating andnutrition and how to deal with anger, fear, frustration, isolation, fatigue anddepression.The course includes learning about:• exercise, how to build your level of fitness, flexibility and strength• using problem-solving skills in your daily life• making informed choices• how to make plans that work for you• working with your health care professionals such as GPs and district nursesFor more information contact the Expert Patients Programme Co-ordinator atKirklees NHS.Tel: 01924 351 431 or 01924 351 448Email: susan.bateman@kirkleespct.nhs.ukGay and Lesbian SwitchboardsThis service offers telephone support and informationfor people who are gay, lesbian or bisexual.Tel: 0113 245 3588 (Leeds)Making a complaintSometimes you might want to complain about aservice you have used, because you are not happyabout it. There may be other times when you feelthe service you have received has been very goodand you might want to tell people this. Here are thecontact details for places in Kirklees so you can do this.Housing servicesContact your local Kirklees Neighbourhood Housing office for Kirklees Councilhousing (see Chapter 8 - Housing and support).For private housing contact Tel: 01484 221 252.Kirklees Council Adult ServicesIf you have a complaint about a social care service you have received from KirkleesCouncil then you can contact them by:Tel: 01484 225 115 or 225 116Email: sscu@kirklees.gov.ukor write to:Adult Services Complaints and Compliments Unit3rd FloorOldgate House2, OldgateHuddersfield HD1 6QFHealth servicesFor health services including doctors, opticians, dentists or pharmacists, contactyour health centre and ask for the manager.HospitalsTo make a complaint about the service you have received from your local hospitalcontact one of the following:Dewsbury and District Hospital – Tel: 01924 213 684Huddersfield Royal Infirmary - Tel: 01484 342 825St Luke’s, Huddersfield - Tel: 01484 342 296If you do not want to make your complaint with the health service directly, you cancontact the Independent Complaints and Advocacy Service (ICAS). They are notpart of the hospitals and they can support you to make your complaint.Tel: 0845 120 3734.Mental health concernsIf you are concerned about your rights under the Mental Health Act, contact theMental Health Act Commission.Tel: 0115 9437 100.You can also contact Cloverleaf Advocacy – see p. 10(Chapter 2 – Rights and choices).

15Chapter 3CarersAs a carer of someone with a learning disability you may need some supportyourself, so that you can carry on supporting them. This support might be a shortbreak from caring, financial help, or a chance to do something for you.A carer’s handbook is also available, providing more information on carers’ rightsand the services for carers. Contact Gateway to care to get a copy.We have included some information that is useful for carers of people withlearning disabilities, but there is lots of other advice and support available.Gateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukCarers assessmentTo find out whether you are entitled to supportfrom Kirklees Council, you first need tocomplete a carers assessment. A carersassessment is simply an opportunity for you totell health and social care services about whatwould make caring easier for you.16CarersYou have the right to have a carers assessment,even if the person you care for has decided not to have a community careassessment. Carers also have the right to choose not to have a carers assessment.Kirklees Carers GatewayThe Carers Gateway is there to provide practical and emotional support to unpaidcarers in Kirklees.They offer training on moving and handling, looking after yourself, support andguidance for carers who are interested in work, training, voluntary work orpersonal development (the ACE project). Carers can use the resource centre at theCarer’s Gateway, including Internet access, useful books and literature and audioinformation.The Carers Gateway can also help carers understand the benefits and allowancesavailable to them, including the Carer’s Allowance.They also run a Carers Emergency Card scheme. This is an alert card that tellspeople you are a carer, should you become ill or have an accident. A 24 hourhelpline holds both your contact details and those of the person you care for, sothat alternative emergency care can be arranged for the looked after person.Tel: 01484 226 050Kirklees Council Carers Gateway1st Floor Gateway to care30 Market StreetHuddersfield HD1 2HGEmail: carers.gateway@kirklees.gov.ukCarers Support GrantAnyone over 18 years old, who provides an amount of care and support to anotheradult in Kirklees can apply to the carers support grant. This is a yearly, one-offpayment for carers, to help them in their caring role. The person you care for doesnot have to receive any social care services for you to be eligible for the grant andyou do not need to be in receipt of the Carers Allowance. For more informationabout the carers support grant contact Gateway to care.

17CarersGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk18CarersShort break opportunitiesAs a carer you may be able to get to services thatgive you a short break from caring. This meansthe person you care for may go to staysomewhere else for a short time, or a supportercomes to your own house to care for them.Following their care assessment, the person youcare for will have been given a short breakallowance. You and the person you care for havea choice of the services you can buy using thisallowance to provide a short break.This could be during the day, where the personyou care for goes to day opportunities. For moreinformation on day activities, see p.41 (Chapter 9- Leisure and social activities).You may also want to use a sitting service, where someone provides support atyour own home, giving you the chance to have a break.Huddersfield Crossroads Caring for CarersThe service is available across Kirklees and is open Monday to Fridayfrom 9am to 4pm. There is also a 24 hour answerphone.Tel: 01484 537 036 Email: info@huddersfieldcrossroads.co.ukHuddersfield CrossroadsTrafalgar MillsLeeds RoadHuddersfield HD2 1YYThe Black and South Asian Carers Break ProjectThe service is open Monday to Friday from 9am to 5pm.Tel: 01484 452 263Kulvinder SokhalHudawi Cultural CentreGreat Northern StreetHuddersfield HD1 6BGSee also (Chapter 1 - Getting support.)Email: kulvindersokhal@hotmail.co.ukYou may also want a longer break. The person you carefor can use a residential short break unit for people withlearning disabilities, or with a Shared Lives carer.Residential short break unitsMill Dale, Cherry Trees, Fox View and Shady Trees areshort break homes for people with learning disabilities.People can stay from one night up to several weeks.To get this service you have to have been assessed ashaving a need for this services. Please call Gateway tocare for more information.Shared LivesShared Lives gives support to people who need a bit of help to keep theirindependence and lead a full and active life. It also provides a vital break to familycarers, helping them to carry on their caring role.The scheme works by matching the person needing support with a shared livescarer recruited from the local area. Breaks are available from a few hours, anovernight stay, to weekend breaks and longer holidays. They are able to providecare in your home, or their own homes.Tel: 01484 226 520Shared LivesCommunity Care ServicesBriarcourt28 Occupation RoadLindleyHuddersfield HD3 3EEEmail: Shared.lives@kirklees.gov.uk

19CarersCarers support groupsHere are details of some of the carers support groups in Kirklees.Dewsbury and District Autism Support GroupA support group formed by parents of children with autism.Tel: 01924 465 637Mrs Carol Baxter33 Burgh Mill LaneDewsbury WF13 3QSHuddersfield Support Group for AutismMeetings on the 3rd Friday of each month at 7pm.Tel: 01484 661 455Email: info@autismhuddersfield.co.uk;Website: www.autismhuddersfield.co.ukAsian Carer Support Group (Huddersfield)Monthly support groups are held to provide advice, education and understandingthrough regular meetings and activities to carers of people with mental health needs.Transport can be arranged. Meetings are on the first Tuesday of the month from12.30pm to 2.30pm.Tel: 01484 353 493Family Support WorkerNafhesa AliOld School of NursingSt Lukes HospitalCrosland MoorHuddersfield HD4 5RQWebsite: www.makingspace.co.ukGet Food Wise and Exercise Programme for Expert PatientsThis course is for anyone who has completed any of the NHSKirklees Expert Patients Programmes. It helps youunderstand what you can do to improve your health. Thecourse concentrates on healthy eating and exercise. Thecourse runs for nine weeks, each session is for two hours.For more information contact Expert Patients ProgrammeTel: 01924 351 448Email: Julie.lawes@kirkleespct.nhs.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukChapter 4Transition (moving from child to adult)As you become an adult there are lots of changes happening and new choicesopen to you. Understanding all these can be scary for you, for your family andyour carers.Getting older means that you will now get support and advice from differentpeople and services. If you are a young person who receives support fromthe Children with a Disability Team you will need to plan your move toAdult Services.You will be supported through this change with help from the followingorganisations:Transition TeamThe Transition Team includes social workers and community care officers who canhelp you plan the choices for your adult life. These choices might include going tocollege, finding training or employment, making friends, staying healthy, orlooking at other day opportunities.Tel: 01924 324 939The Grange - First Floor OfficesOssett LaneChickenleyDewsbury WF12 8LYEmail gatewaytocare@kirklees.gov.ukTeen LifeCheckNHS LifeCheck is a health assessment that you do on theInternet. You add in information about your life at themoment and the LifeCheck helps you to find ways of beingmore healthy and looking after yourself. It can also tell youabout local places and organisations that can help you.The Teen LifeCheck is for people ages between 12 and 15years old.You can use the online health check by going to thewebsite: www.nhs.uk/teenlifecheck. The LifeCheck willalso be available at libraries and childrens centres aroundKirklees, or contact your local LifeCheck officer.Tel: 07940 525 634 Email:joanne.gould@kirklees.nhs.uk20

21Transition (moving from child to adult)For information about other services for young adults with a disability pleasecontact Gateway to Care.Moving from children's health services to adult health servicesIf you go to a special school, your health needs have probably been looked afterby a paediatrician (a specialist children's doctor), nurses and therapists attachedto the school. But at some time between the age of 16 and 19 your medical carewill transfer to adult health services. In adult services your health needs will bemet through services like your GP and community teams.Careers guidance at the Connexions centrePersonal Advisers are available to provide information, advice, guidance andsupport to help you into employment, education and training.See p. 8 (Chapter 1 - Getting support) for more information.AmbitionsAmbitions is for young people with learning disabilities. It aims to help you buildyour skills for work and independent living. You will have your own programme ofactivities and goals that you want to achieve. This may include local workplacement opportunities.Tel: 0751 449 9188Ambitions89 Shillbank LaneMirfield WF14 0QW22Chapter 5LearningKirklees CollegeKirklees College run several courses for people with learning disabilities so theycan continue their education.The courses for south Kirklees give people the chance to develop English andnumeracy, communication and work skills, while teaching people about differentjobs.In North Kirklees courses are run at Dewsbury centre, Batley School of Art andDesign, the Wheelwright centre and Batley centre.The Skillbuild programme is run differently for each student. You can develop keyskills such as communication, numbers and IT. You can also get involved inrunning a business, where you make and sell a range of items. There is also a lifeskills course which lasts for one year.The college can support you to do these courses. Talk to them about what youwould like to do by calling College Admisisons on Tel: 01484 437 033.

23Chapter 6WorkIf you want to have a job there are many services in Kirklees that can help you.They can help you prepare for work, find a job and understand how working mayaffect your benefits.JobCentre PlusJobCentre Plus who give you the support you need to prepare you for work’.The centres at Huddersfield and Dewsbury have disability employmentadvisors who can give you the support you need to prepare for work.Gateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukHuddersfield JobCentre PlusTel: 01484 228 000Huddersfield JobCentre PlusHuddersfieldCastle HouseMarket StreetHuddersfield HD1 2NEDewsbury JobCentre PlusTel: 01924 436 800Dewsbury JobCentre PlusCrown BuildingsRishworth RoadDewsbury WF12 8EFBatley JobCentre PlusTel: 01924 328 328Batley JobCentre Plus26 Wellington StreetBatley WF17 5HZLiversedge JobCentre PlusTel: 01924 328 40024WorkLiversedge JobCentre Plus411 Bradford RoadLiversedge WF15 6DDWebsite: www.jobcentreplus.gov.uk

25WorkGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk26WorkWorklinkWorklink is the employment service of Kirklees Council which supports anyonewith a disability or long-term illness who is looking for employment, training orwork experience.Email: worklink@kirklees.gov.ukWorklink HuddersfieldTel: 01484 223 520Worklink Huddersfield5 Silver CourtWakefield RoadHuddersfield HD5 9AGWorklink DewsburyTel: 01924 325 060Worklink DewsburyThe Walsh BuildingTown Hall WayDewsbury WF12 8EEWorklink BatleyTel: 01924 326 035Worklink BatleyBatley Resource Centre90 Commercial StreetBatley WF17 5DSREAL SchemeREAL means Realistic Employment forAdults with Learning disabilities. The REALscheme gives work to people with learningdisabilities who have high support needs.The REAL Scheme works in partnershipwith many organisations and runs Kipscafé at the Kirklees Information Point atCivic Centre 1.Tel: 01484 223 550Email: margaret.dyson@kirklees.gov.ukREAL SchemeBriarcourtOccupation RoadLindley HD3 3EEAccess to WorkAccess to Work aims to remove the barriers you may face when you are looking fora job or wanting to keep one. Access to Works offers help in several ways,including:• a communicator (for example, a BSL interpreter at interviews)• a support worker (for example, a reader for people with sight difficulties)• special aids and equipment in the workplace• grants for travel to work (for example, to cover the cost of taxi fares)• adaptations to buildings and equipment at work (for example, help toward thecost of making them accessible).To find out more please contact a disability employment advisor (a DEA)at Huddersfield or Dewsbury JobCentre Plus office. See p.24.

27WorkCareers guidance at the Connexions centrePersonal advisers are available to provide information, advice, guidance andsupport to help young people into employment, education and training.See p. 8 (Chapter 1 - Getting support) for more information.Briar Court Garden SchemeThe Briar Court garden scheme ismanaged by Kirklees Adult Services. Itprovides the chance to do gardeningwork such as sowing, potting andmaking hanging baskets for sale.Flowers are also grown to sell in thesummer.Contact Gateway to CareTel: 01484 223 000FootprintsFootprint is a screen-printing business runby Kirklees Adult Services. It provideswork experience and training for adultswith learning disabilities to help them gainemployment.Tel: 01484 226 563Email:Footprint.Huddersfield@kirklees.gov.ukFootprints41, Market StreetHuddersfield HD1 2HLGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk28Chapter 7HealthBeing healthy and looking after your health is an important part of your life.There are organisations and people who can help you do this and some of theseare listed here.Health action plansA health action plan is all about what you would like to happen, so that you canbe healthy. You can ask other people - like your GP and carers - to help you towrite this plan.Your health action plan might include:• having regular health checks• getting support to find out about good health - such as healthy eating andexercise• finding out who you can talk to if you are worried about your health or goingto hospital• doing things that make you happy - such as seeing friends, enjoying whereyou live and having a hobby.

29HealthGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk30HealthEveryone should have the chance to write a health action plan, ifthey want one.If you would like a health action plan, then you can contact:• your GP or nurse• your social worker• the Valuing People Team (see p.11 Chapter 1 - Getting support).If you would like a health action plan then please tell one of theCommunity Learning Disabilities Teams. See p.7(Chapter 1 - Getting support).Health trainersHealth trainers are there to help you improve your health. Thiscould be helping you to lose weight or to stop smoking. They canencourage you and work with you to reach your health goals. Ifyou have a long-term health condition they can also help youmanage that.For more information about the health trainer programme inDewsbury area contactTel: 01924 816 176.In the Huddersfield area contact Tel: 01484 344 349.Expert PatientsThis is a short course for anyone who has a long-term health condition.It helps you learn skills for looking after and improving your health. (For contactinformation see Chapter 2 - Rights and choices).PALS (Patient Advice and Liaison Service)PALS is there to help anyone who has a question about the health service theyreceive. There are different PALS services for the hospitals and for NHS Kirklees(for questions about your GP, dentist and pharmacist).NHS Kirklees PALSOpen Monday to Friday from 9.30amto 4.30pm.Tel: 01484 466 172 or 01484 466 214Email: pals@kirklees.nhs.ukNHS KirkleesPatient Advice and Liaison ServiceSt Luke's HouseBlackmoorfoot RoadCrosland MoorHuddersfield HD4 5RHDewsbury and District Hospital PALS serviceTel: 01924 212 672Dewsbury and District Hospital PALS serviceHalifax RoadWest Yorkshire WF13 4HSHuddersfield Royal Infirmary and St Lukes Hospital PALS serviceTel: 01484 342 128PALS OfficeHuddersfield Royal InfirmaryLindleyHuddersfield HD3 3EADentistsIt is important to look after your teeth andvisit the dentist. If you do not have a dentist,or if you would like to change your dentist,Tel: 0800 587 2417.If you need urgent dental treatment, and arenot registered with a dentist, contactthe Emergency Dental Service on Tel: 0845 4647.

31HealthGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukMaking a complaintSee p.32 (Chapter 2 - Rights and choices) on how to complain about a healthservice you have received.NHS DirectThis is a national telephone service that can give advice if you are feeling unwell.Tel: 0845 464732Chapter 8Housing and supportChoosing where you live and who you live with is an important decision foreveryone. It can affect how you feel about the rest of your life and it can affect whatother choices you have.The information in this chapter tells you about what housing choices are availableto you.

33Housing and supportGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk34Housing and supportThis picture shows you the different things you need to think aboutand the rest of the housing chapter tells you about your choices.Are you thinking about moving?If you want to live somewhere different then you need tothink about what you really want. This can take time, butit is important.Are you thinkingabout moving?Your community care assessment or person-centred plan may have helped you tothink about some of this.Paying for yourhousing and supportAre you thinkingabout moving?Who do youwant to live with?Who do you want to live with?You might want to live with another person or a group ofWho do youpeople so there is always someone there for friendship,want to live with?support and someone to socialise with. Who would this be?Would you live with friends? Would you be happy to live withpeople you didn't know? Perhaps you would like to live with a family?The down side to living with other people is that you might not get enoughspace to yourself and you cannot control how other people want to live.You might decide that you want to live on your own so you can have more time andspace to yourself and so that you are more in control of where you live.The downside to this is that you might have too much time on your own and feellonely. If something goes wrong there might not be someone around to help.Gettinghousing supportYour housing choiceWhat is important toyou about the buildingand place you live?If you want to live on your own but are worried about being lonely there may beways to help you.Rent orbuy a home?

35Housing and supportGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk36Housing and supportWhat is important about the building and place you live?Answering these questions will help you think aboutthe sort of home you want.How many bedrooms do you need?Would you prefer to live in a house, flat or bungalow?Do you want to be near public transport or nearfamily and friends?Do you want to live in town, or in a village?Do you need to be near a place that is importantto you - like college or your place of worship?Do you need somewhere with easy access, suchas somewhere that is suitable for a wheelchair?Do you have a pet? Does it need space outside?What is important toyou about the buildingand place you live?There are 6 choices, so you need to decide which one is right for you. You could:1. Rent a house from Kirklees CouncilKirklees Neighbourhood Housing manageall the council homes for Kirklees Council.If you want to apply for council housing youwill need to fill in a housing registrationform, someone can help you complete thisform, and send it to:Kirklees Neighbourhood HousingPerseverance HouseSt. Andrews RoadHuddersfield HD1 6RZTel: 01484 416400 Email: housing@knh.org.ukIf you are not an existing council tenant the Housing Options and SupportService will assess your needs. They will tell you if you are likely to be offereda council home.Rent or buy a home?You need to think about who will own the house you live in.Your choices are to rent a house, buy a house or live in aregistered care home.Rent orbuy a home?Renting a home means that someone else owns it and youpay them money to live there. Many people rent a home from the council. Otherpeople rent their home from a housing association and some people rent fromprivate landlords.Buying and owning your own home means it is your property. More and morepeople with learning disabilities are choosing to buy their own homes.Residential care homes give 24 hours support and they can be large or small. Ifyou live in a residential care home you do not own it or pay rent. Your benefits maybe used to pay for your housing and support.Kirklees Housing Options and Support ServiceNorth Kirklees Tel: 01924 324 310South Kirklees Tel: 01484 221 350Email: housing.options@kirklees.gov.uk2. Rent a home from a housing associationYou can contact local housing associations in Kirklees to see if they might be ableto offer you any rented housing. For information about housing associations inKirklees contact Housing Services:Tel: 01484 221 252Email: housing.services@kirklees.gov.uk3. Rent from a private landlordA landlord is someone who owns a house they rent out for money. If you want torent a home from a private landlord you can look in the property pages in yourlocal newspaper or go to a letting or estate agent.

37Housing and supportGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk38Housing and supportKirklees Council also has a list of landlords who have agreed to keep their housesto a good level and have agreed to work in a certain way. If you have found a homethat you want to rent, contact the Landlord Accreditation service to see if yourlandlord is on the list.Tel: 01484 221 392Email: landlord.accreditation@kirklees.gov.uk4. Own your own homeThere are a few ways you can own the house you live in.To buy a home you can get a mortgage (a loan for buying a house) from a bank orbuilding society. This means instead of paying rent, you pay back the mortgage andafter an amount of years, you own the house.5. Homebuy and joint ownershipHomebuy is where you buy part of the house and a housing association buy therest. You then have to pay some rent to them for the part they own. Moreinformation about Homebuy properties in West Yorkshire is advertised through anagency called My 4 Walls.Or you can decide to buy a house with a friend or partner. This is called jointownership.Telephone: 0113 243 6893Email: enquiries@my4walls.co.ukMy4walls44 Call LaneLeedsLS1 6DT6. Ownership through a trustOwnership through a trust is when a group of people called trustees manage aproperty that has been set aside for you to live in. They are often your friends orfamily.Getting housing supportThere are lots of different ways that you can get support forwhere you live. The type of support you get depends on yourneeds and the way you want to live.You have already read about residential care, whereyou live in a home that has 24 hour care.Shared Lives is another option where you livewith other people and get support from them.Shared Lives works by matching you to aShared lives carer who is someone who istrained to provide support. You live withthem and take part in their family life.Tel: 01484 226 520Email: shared.lives@kirklees.gov.ukShared LivesKirklees Council Adult ServicesBriar Court, 28 Occupation RoadLindleyHuddersfield HD3 3EEYou can also get support to live in your own homeand there are a few ways this can happen:Supported living is where you live by yourself or withsomeone else. You might get some help every day orweek to pay your bills, do your shopping and othersupport to be independent.Gettinghousing supportSheltered housing works well if you want to livein your own home, but think you mightneed some support nearby. You will live inone of a group of houses or flats and there is someone there you can call if youneed help.There are also services that provide equipment that can help you be moreindependent in your own home.

39Housing and supportThe Kirklees Council Adult Services Carephone home safetyservice can provide you with a special telephone and otherequipment fitted round your house. This equipment can helpyou in your daily living and it will help to keep you safe.Tel: 01924 326 403Carephones13a WestfieldMirfieldWF14 9PWGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukPaying for yourhousing and support40Chapter 9Leisure and socialThings to do during the daySometimes it can be boring staying at home all day. Going somewhere to meetother people can be a break for you, and for the people who care for you.There are lots of different opportunities and activities that you might want to tryacross Kirklees. Here are a few ideas.Paying for your housing and supportWorking out what is your best housing and support choice can be difficult and socan working out how to pay for it.You will need to have a care assessment to find out about your social care needsand to give you the chance to say what you want.It will also help to find out whether you can get money and benefits to help pay foryour housing and support.To find out more about getting started with your housing choices and having a careassessment, contact Gateway to care.Direct paymentsA direct payment is money you receive topay for the support you need. You couldreceive a direct payment instead of anAdult Service (such as going to a day centre).For more information see p.7(Chapter 1 - Getting support).

41Leisure and socialGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk42Leisure and socialDay Opportunities and CentreThere are several day centres and community basesaround Kirklees. A day centre is somewhere you canmeet other people, make new friends and take partin activities. The day centres may also run a smallbusiness which can help you learn new skills to get a job,such as:• cooking• gardening• drama and music• using computers• arts and crafts.There are also trips to different places, like swimmingbaths, sports centres, libraries and art galleries.The day centres may also run a small business which canhelp you to learn new skills to get a job.Garden Projects at Norristhorpe,Heckmondwike and HuddersfieldThis is working in the greenhouses to sowand grow fresh flowers, and to plant hangingbaskets and tubs which are sold.Footprints, Market Street,HuddersfieldFootprints is a business that makes andsells printed goods, such as t-shirts,mugs and bags.KIPs Café, Civic Centre 1, HuddersfieldThis is the café in the reception of theCivic Centre 1 building. You can learncustomer service skills and to make andserve food and drinks.If you would like to find out more about anyof these activities, you can ask your socialworker or contact Gateway to care.Small SparksSmall Sparks is a grant for people with learningdisabilities. It helps you to get involved in your localcommunity and do something that interests you. Someideas are:• throwing a Bollywood party or a street party• arranging a group trip to the theatre• tidy-up your local area• organising a sponsored event• making some information that is useful to local people.If you are part of a group that is already organising an event, you can still apply toSmall Sparks for a grant. For more information or an application form contactcontact Kirklees Council Adult Services Community Liaison team on 01484 225 111.Full Body and the VoiceThis is a theatre company for people who are interested indrama and music.You can take part in lots of different activities including:• acting and performing• singing and dancing• deciding on new performances• designing and building sets• making costumes.Tel: 01484 484 441Website: www.fullbody.org.ukFull Body and the VoiceLawrence Batley TheatreQueen StreetHuddersfield HD1 2SPEmail: fullbody@lbt-uk.org

43Leisure and socialGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk44Leisure and socialXylosoundXylosound is a group of musicians with alearning disability. They meet on Fridaysfrom 10.30am to 4pm.Tel: 01484 848 072Email: lizchallenger@hotmail.comXylosoundWatershed Workshops LtdThe Watershed22 Bridge StreetSlaithwaiteHuddersfieldShabang! Theatre AdventuresProvides arts activities that people with learningdisabilities can take part in.Lots of young people with disabilities in Kirkleestake part in the Duke of Edinburgh's Award andKirklees has lots of opportunities at the OpenAward Centres.For more information contact the DofE officeon 01484 222 374.Cinema cardBuy this card and your carer or supporter gets afree ticket when you go to the cinema together.To apply for the card, you need to either getdisability living allowance or attendanceallowance or you need to be registered blind.The card costs £5.50 and it lasts for 3 years.Tel: 0845 123 1292 Email: info@ceacard.co.ukFax: 0845 123 1296Minicom / Text phone: 0845 123 1297Tel: 01484 848 073 Mobile: 07947 586 445Email: shabang-theatre@pop3.poptel.org.ukWebsite: www.thewatershed.org.ukCEACARDPO Box 199DeesideCH5 9BWThe Watershead22 Bridge StreetSlaithwaiteHuddersfieldHD7 5JNThe Duke of Edinburgh's Award(also called DofE)The Duke of Edinburgh's Award is a programme ofactivities for young people aged 14 to 25. It is aboutdoing different activities, while you work towards abronze, silver or gold award. You can spend time doingthings you already do, or try new things. This mightinclude helping the community or environment, gettingfitter, developing new skills and planning, training forand completing an expedition.Dance for people with learning disabilities''Parallel Motion'' is a dance class for people with learning disabilities who areaged over 13. Meetings are each Tuesday from 4pm to 5pm.Tel: 01484 234 089Email: energise.dance@kirklees.gov.ukEnergise TeamThe Stadium Dance StudioBusiness and Leisure ComplexStadium WayHuddersfield HD1 6PG

45Leisure and socialGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk46Leisure and socialGrove ClubThis is a social club for adults with learning difficulties. You can play pool, talk tofriends at the coffee bar and enjoy the music. Meetings are on Thursday from 7pmto 9pm.Mrs K Dodsleyc/o Oxfield CourtAlbany RoadDaltonHuddersfield HD5 9UZKirklees PassportThe Kirklees Passport allows you to get discounts on many activities and servicesaround Kirklees. This includes discounts on adult education courses, swimmingpool entry and sports classes, fees at sports clubs, money off DVD loans atKirklees libraries, discounts on driving lessons and some shop discounts.To get a passport you need to live in Kirklees, get a benefit like Income Support,Jobseekers Allowance or Housing Benefit and:• have a Blue badge; or• be registered blind, partially sighted, deaf, or you are named on the wheelchairusers' database.If you have a Passport and you receive either the high or mid care component ofDisability Living Allowance, Attendance Allowance or you are registered blind, youcan ask for a "+1" sticker to be placed on your Passport. This means someone cango with you free of charge, to certain arts events, concerts and sporting activities.Tel: 01484 234 056Email: culture.leisure@kirklees.gov.ukKirklees Culture and Leisure ServicesThe Stadium Business and Leisure ComplexStadium WayHuddersfield HD1 6PGMencap in KirkleesMencap in Kirklees offers• information and advice• residential homes• supported living• day services• employment training• Buddies - a befriending scheme• supported leisure• keep-fit class• walking group• leisure clubs• Saturday fun club for childrenMencap in KirkleesThe Stables, Buckden Mount8 Thornhill RoadHuddersfield HD3 3AUTel: 01484 340 811Web: www.mencapinkirklees.org.ukEmail: info@mencapinkirklees.gov.ukBuddies Scheme (Mencap in Kirklees)The Buddies scheme matches you to a volunteer ‘buddy’ who has similar intereststo you. This might be going to watch a football match, going to the theatre, orgoing walking.Tel: 01484 340 811Email: info@mencapinkirklees.org.ukMencap in KirkleesThe StablesBuckden Mount8 Thornhill RoadHuddersfield HD3 3AU

47Leisure and socialGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk48Leisure and socialBatley and District Mencap SocietyProvide leisure activities including swimming sessionsand games evenings.Tel: 01274 870 202Website: www.batleymencap.co.ukJohn Dewhirst49 Latham LaneGomersalCleckheatonBD19 4ALSkills 4 U 2Using performing arts Skills 4 U 2 promote independentliving and personal development for adults with learningdisabilities. Meetings are every Monday afternoon from1pm to 3pm.Skills 4 U 2c/o St Mary's Social ClubMelton StreetCrossbankBatley WF17 8PTUBU Club, DewsburyUBU = You be You.This is a social club open to all people agedseven years or over. It is fully equipped forpeople with special needs. Open each Mondayand Thursday from 7pm to 9pm, it takes placeat the Options Community Centre. See below forthe contact details.Options Community CentreThe Options Community Centre runs a lot of different activities for adults withlearning disabilities. They have social sessions where you can meet friends and dothings like play darts, board games and table football. They also have art classes,baking and a disco on Friday evenings.Tel: 01924 439 048Options Community Centre7 George StreetDewsbury WF13 2LXKirklees sports and leisure centresThere are many sports and leisure facilities inKirklees including: Batley baths and leisure centreTel: 01924 326 181Special sessions are available for people withdisabilities.Batley Sports Centre - Tel: 01924 326 181Colne Valley Leisure Centre - Tel: 01484 222 522Dewsbury Sports Centre - Tel: 01924 325 020Holmfirth Sports Centre - Tel: 01484 222 448Holmfirth Swimming Pool - Tel: 01484 222 440Huddersfield Sports Centre - Tel: 01484 223 630Leeds Road Playing Fields - Tel: 01484 223 178Galpharm Stadium - Tel: 01484 234 110Royds Hall Sports Centre - Tel: 01484 222 177Scissett Baths - Tel: 01484 222 907Sikh Leisure Centre - Tel: 01484 450650Spenborough Swimming Pool - Tel: 01274 335 140Whitcliffe Mount Sports Centre - Tel: 01274 335 130

49Leisure and socialGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk50Leisure and socialFive Villages Disability Action GroupThe group provides social, educational and welfare opportunities for disabledpeople and their carers. They have events every Wednesday and some Saturdays.These include regular trips out, meals and hydrotherapy sessions.The group is open to all disabled people and carers in Clayton West, Denby Dale,Emley, Scissett, Skelmanthorpe and surrounding area.Tel: 01484 863 341Mrs C Holden10 High Ash AvenueClayton WestHuddersfield HD8 9QJHolidaysMencap produce a holiday information sheet which is useful for people who mayneed extra support on their holiday. The sheet tells you about help with paying foryour holiday, activity holidays and other types of holiday.Contact the national Learning Disability Helplinefor a copy.Tel: 0808 808 1111Kirklees Disabled Sports ClubThe club meets every week to helppeople with disabilities to take part insport. They include badminton, bowls,curling, swimming, football and tabletennis. All ages welcome. Meetings areeach Monday from 7.15pm to 9.30pm.Tel: 01484 514 552Hon. SecretaryMr R P Dyson9 Coach House DriveDaltonHuddersfield HD5 8EGSNAP(Special Needs At the Phoenix, Holmfirth)SNAP is a social club for young people with learningdisabilities and their brothers and sisters. Lots of differentthings happen at the club, like arts and crafts, discos, bingoand quizzes. Meetings are each Thursday eveningfrom 7pm to 9pm at Phoenix Centre, Dunford Road, Holmfirth.Tel: 01484 684 762 Email: mlangdon11@hotmail.comSNAP ClubPhoenix Community CentreDunford RoadHolmfirth HD9 2DRHuddersfield Gay Group (HuGG)HuGG is a social group for gay men over 19 years old.The group meets every Tuesday at 8pm. They havegames, quizzes and guest speakers. They also meetat other times for meals out, bowling, theatre trips,nights out and weekends away.Tel (mobile): 07773 588 628Email: info@hugg.org.ukWebsite: www.hugg.org.ukHuGG42a New North RoadHuddersfield HD1 5LNLeeds Gay CommunityThis is a men's social group that meets every Friday in Leeds city centre.Tel: 0113 2559 973Web: www.leeds-gay-community.org.ukLeeds Gay CommunityPO Box 417Leeds LS1 5PN

51Leisure and socialGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukPonderosa CentreThis is a working farm where people with disabilities can take part in new thingsand develop their skills. People can work in the greenhouses, gardening, runningthe craft shop and recycling projects.Tel: 01924 235 276Email: info@ponderosa-centre.orgPonderosa Rural Therapeutic CentreOff Smithies LaneHeckmondwike WF16 0PNHonley Village Community TrustThe village hall is used to provide day opportunities for people with learningdisabilities. The group do a lot of activities out and about in Honley. For moreinformation contact Learning Disability Services on Tel: 01484 226 522KR Talking newsThe KR Talking News is a free newspaperavailable on CD or cassette tape that canbe sent to your home. For more information contact:Tel: 01484 221 793Email: kirklees.recorder@kirklees.gov.uk52Chapter 10Money and benefitsMoney gives you the chance to do things with your life. Making the most of yourmoney can be difficult so this chapter tells you who to contact to make sure youare getting the right benefits and how to find help managing your money.Kirklees Benefits Advice ServiceThe Kirklees Benefits Advice Service has benefitadvisers who give independent advice and canhelp you find out which benefits you could get.They can help you apply for benefits and alsohelp you appeal (where you are trying to changea benefits decision that you are not happy about).If you already use Kirklees Adult Services thenyou need to call 01484 416 960 for benefits advice.People who do not use Kirklees Adult Services can call:South Kirklees area - 01484 223 950North Kirklees area - 01924 326 010You can also email an enquiry to:Email: benefit.adviceservice@kirklees.gov.uk.KR Talking NewsKirklees Transcription ServiceHuddersfield LibraryPrincess Alexandra WalkHuddersfield HD1 2SU

53Money and benefitsGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukIf you are working or thinking about getting a job, the JobCentre Plus team canhelp you find out what benefits and credits you could get. See p.23(Chapter 6 - Work).National Benefits Advice -Disability Benefit Telephone Enquiry LineThis provides confidential advice and informationfor people with disabilities, their carers andrepresentatives, about social security benefitsand how to claim them.Enquiry Line: 0800 88 22 00Textphone: 0800 24 33 55National DebtlineIf you are in debt or have money worries thehelpline can give you free and confidential advice.Tel: 0808 808 400054Chapter 11TransportIf you find it a bit difficult getting out and about, then information about transportis really important. Having good transport services and support means you can goto different places and do the things you want to do.Blue badges (for disabled parking)People with a blue badge can use parkingspaces set aside for disabled people and park inpaid parking zones for longer. The parkingbadge scheme is used across the whole country.There are lots of situations that would let youget a blue badge. One of the main ones is if youget the higher rate of the mobility componentof Disability Living Allowance (DLA).To find out more about blue badges and if you could get one, contact Gateway tocare or you can visit one of the Gateway to care centres.

55TransportGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukGateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.uk56TransportShopmobilityShopmobility helps disabled people getaround town by lending scooters free ofcharge and manual or electricwheelchairs. It helps you to beindependent and go round town withouthaving to rely on other people.To use a Shopmobility scooter orwheelchair all you have to do is registeryourself as a user and do a short safetyassessment, which a staff member canhelp you with.Once you have registered you can book touse a scooter or wheelchair and collectthem from:• The Shopmobility and information shop,Gateway to care, 30 Market Street,Huddersfield• Huddersfield Bus Station - booked only through the information shop• Kingsgate Shopping Centre, Huddersfield• The Walsh Building, Town Hall Way, Dewsbury• Cleckheaton Town Hall• Batley Town Hall• and also available in Huddersfield by arrangement at Civic Centre 1, High Street,Huddersfield.Contact Shopmobility at your local Gateway to care.Tel: 01484 416 666Email: gatewaytocare@kirklees.gov.ukAccess Bus West Yorkshire.The Access Bus is a transport service for people with adisability who find it difficult to use public buses.It is free to people in West Yorkshire who are eligible.You telephone the Access Bus when you need to gosomewhere and they will collect you and drop you exactlywhere you want to go. Sometimes the service is busy soyou have to call before you want to travel. It can take youanywhere you want around Kirklees.If you need support to travel or at the place you are goingto, then another person can travel with you on the bus for free.The service runs between 9am to 5.30pm, Monday to Saturday and from 9am to5pm on Sundays. A limited evening service is available to groups of five or morepeople. For more information and to join the Access Bus Tel: 0113 348 1903.Free town bus in HuddersfieldThis is a bus that goes round the centre of Huddersfield. It is free. Buses run every10 minutes during the day from Monday to Saturday. Each vehicle is fullyaccessible and can carry one wheelchair at any time.Free Travel Pass for buses and trainsThis is a pass for people with a disability whichallows you to travel either for free or cheaplyon buses and trains within the West YorkshireMetro area. This is for off-peak travel only,which means you can travel after 9.30amfrom Monday to Friday and all day at weekends.Contact your local Gateway to care centre for an application form. If you wish theycan help you fill it out.

57TransportAccess and support whentravelling by trainStaff at train stations are happy to help youmake your journey.But if you want to plan before you travel pleasecall National Rail Enquiries. They can tell howeasy it is to get round a station.Tel: 08457 48 49 50 Textphone: 08457 60 50 600Timetables in other formatsYou can get bus and train timetables in largeprint, Braille and audiotape.Contact MetroLine onTel: 0113 245 7676 (Typetalk friendly).You can find out more information on travelby train at your local Gateway to care office.Gateway to care Tel: 01484 223 000Email: gatewaytocare@kirklees.gov.ukChapter 12Safeguarding, keeping safeYou have the right to be respected and not be treated badly or bullied.You have the right to:• live free from violence, fear and abuse• be protected from harm• be independent, even if this means you wantto take risks.You also have the right to be part of your communityand feel comfortable in the community.58

59Safeguarding, keeping safe60Safeguarding, keeping safeHere are some examples of things that people should not do to you.Another person should not:• tell you what to do• bully you• hurt you• take your things unless you say so• make you do something you do not want to• tell you who you can and cannot spend time with• threaten you• treat you without respect• give you a poor service• touch you in a way you do not like• not tell you about your rights and choices• stop you from complaining about a service or how someone hasbehaved toward youPeople to contactIf any of these things have happened to you, you might choose to tell someone.Telling someone else means they can help you.You can choose who you want to tell. This might be yourkey worker, social worker, family member, carer orfriend. You may also need to tell the police.If you are in danger you should tell the police straight away.Kirklees Safeguarding TeamThe safeguarding team is there to help people who have been hurt or threatened.Tel: 01924 326 414 Email: protection@kirklees.gov.ukSafeguarding Team13a WestfieldsMirfield WF14 9PWPoliceIf you need police advice but it isn't anemergency and you do not need someone tocome out and see you, contact the helpdeskon 01484 436 659.To report a crime you can contact 0845 606 0606.Always dial 999 for emergencies, if someoneis in danger or a crime is in progress.Stop Hate UKThis is a telephone helpline you can call if youhave been the victim of a hate crime. A hatecrime can be any behaviour that you think hashappened to you because of your disability,your race, religion of faith, or because of your sexual orientation.Tel: 0800 138 1625

61Safeguarding, keeping safe62Safeguarding, keeping safeKirklees Safer Communities Partnership (KSCP)The KSCP brings together different organisations to help make Kirklees asafer place to live. They try to cut down crime, including disability hate crime.They have four accessible centres, one in Batley, one in Dewsbury and twoin Huddersfield.If you have been the victim of a crime or if you have been threatenedor bullied, the staff at these centres can help you.Tel: 01484 226 930Email: CommunitySafety.StrategyUnit@kirklees.gov.ukKirklees Safer Communities Service1st Floor Estate BuildingsRailway StreetHuddersfield HD1 1YJ10 tips on how to be safeThere are things you can do to help you feel safe when youare at home and out and about.1 Ignore and walk away from people who tease or bullyyou or talk to you in a way you do not like. TELL someone- a friend, family member, or someone else you can trust.2 Do not get involved with strangers - do not do anythingthey tell you to do.3 When you go out, make sure other people are around.Use busy roads and places. Look confident.5 Have emergency money with you. Keep it in a separate placeto your other money so if you lose your bag or wallet you stillhave money. This is in case your bus does not turn up orto use in a phone box.6 Carry a written note with your information on -your name, address, doctor's information andany medication you are taking and a contactperson. It can be difficult to remember thingsin an emergency, if anything happens.7 If you feel worried or in danger, tell someone.You can go into a shop or pub, or go to the policestation. Shout or make a lot of noise to let peopleknow you are worried.8 At home, always close windows and lock your doorwhen you leave.9 Only let people into your house who you know, or whoyou are expecting to visit you. Ask to see the person'sbadge. If you are still not sure, say 'no' to them.10 Think road safety. Cross at pelican and zebracrossings. Do not wear personal stereos whencrossing the road because you cannot hear the traffic.4 Keep your things safe - keep your money and mobilephone in a bag where no-one can see them.

63Useful telephone numbers64Useful telephone numbersName Telephone number Page numberAccess Bus West Yorkshire 0113 348 1903 56Batley and District Mencap Society 01274 870 202 47Batley Baths and Leisure Centre 01924 326 167 47Batley Sports Centre 01924 326 161 47Benefits Advice ServiceNorth Kirklees 01924 326 010 52Benefits Advice serviceSouth Kirklees 01484 226 034 52Black and South AsianCarers Break Project 01484 452 263 17Blue badgesfor disabled parking 55BoardTalk 01484 223 000 7Briar Court Garden Scheme 0780 174 1874 27Buddies schemesee Mencap in Kirklees 01484 340 811 46Carephones 01924 326403 39Carer's emergency card 01484 226 050 16Carers Gateway 01484 226 050 16Cinema card 0845 123 1292 45Cloverleaf Advocacy 01924 438 438 10Colne Valley Leisure Centre 01484 222 522 48ComplainAdult Services 01484 225 115 13ComplainDewsbury & District Hospital 01924 213 684 14ComplainHuddersfield Royal Infirmary 01484 342 825 14Complain - mental health issues See Cloverleaf Advocacy 14Name Telephone number Page numberComplain - private landlord 01848 221 392Complain - St Luke's Hospital 01484 342 825 14Connexions - Dewsbury 01924 324 200 8Connexions - Huddersfield 01484 226 800 8Connexions Learningline 0800 5979 979 8Councillor - find yourlocal councillor 01484 221 806 11Dance for people withlearning disabilities 01484 234 089 45Day opportunities and centres - See Gateway to careDentist - emergency 0845 4647 30Dentist - find a dentist 0800 587 2417 30Dewsbury and DistrictAutism Support Group 01924 465 637 19Dewsbury Sports Centre 01924 325 020 48Direct Payments 7Duke of Edinburgh Award 01484 222 374 44Emergency contact 01924 326 4896 6Expert Patients Programme 01924 351 431 12Five Villages Disability Action Group 01484 863 341 49Footprints 01484 226 563 27Full Body and the Voice 01484 484 441 43Galpharm Stadium 01484 234 110 48Gateway to care 01484 223 000 5Gay and Lesbian Switchboard (Leeds) 0113 245 358 13Get Food Wise and ExerciseProgramme for Expert Patients 01924 351 448 19

65Useful telephone numbers66Useful telephone numbersName Telephone number Page numberGrove club No number 45Health trainers - Huddersfield 01484 344 349 29Health Trainers - north Kirklees 01924 8161 76 29Holidays – see LearningDisability Helpline 49Holmfirth Sports Centre 01484 222 448 48Holmfirth Swimming Pool 01484 222 440 48Housing Options SupportService - Dewsbury 01924 324 310 37Housing Options SupportService - Huddersfield 01484 221 350 37Housing Services 01484 221 252 13Huddersfield Gay Group 07773 588 628 50Huddersfield People First 01484 860 127 10Huddersfield Sports Centre 01484 223 63048Huddersfield SupportGroup for Autism 01484 661 455 19ICAS 0845 120 3734 14JobCentre Plus - Batley 01924 328 328 24JobCentre Plus - Dewsbury 01924 436 800 24JobCentre Plus - Huddersfield 01484 228 000 24JobCentre Plus - Liversedge 01924 328 400 24Kirklees Council LearningDisability Service See Gateway to care 6Kirklees Disabled Sports Club 01484 514 552 50Kirklees Learning DisabilityPartnership Board 01484 223 279 10Kirklees NeighbourhoodHousing 01484 416 400 36Kirklees Passport 01484 234 056 46Kirklees Safeguarding Team 01924 326 414 61Kirklees Safer CommunitiesPartnership 01484 226 930 61Name Telephone number Page numberKR Talking News 01484 221 793 51Landlord accreditation 01484 221 392 37Learning Disability Helpline(national) 0808 808 1111 49Leeds Gay Community 0113 255 9973 51Leeds Road Playing Fields 01484 223 178 48Mencap in Kirklees 01484 340 811 46My4walls 0113 243 6893 37National Debtline 0808 808 4000 54NHS Direct 0845 4647 30North Kirklees LearningDisability Resource Centre 01924 816 274 7Options Centre 01924 439 048 49PALS - NHS Kirklees 01484 466 172 or 01484 466 214 29PALS - Dewsbury & District Hospital 01924 212 672 29PALS - Huddersfield Royal Infirmary 01484 342 128 29Police - emergency 999 61Police - not an emergency 01484 436 659 61Police - report a crime 0845 606 0606 61Ponderosa Centre 01924 235 276 51REAL Scheme 01484 223 550 26Royds Hall Sports Centre 01484 222 177 48Scissett Baths 01484 222 907 48Shabang Theatre Adventures 01484 848 073 43Shared Lives 01484 226 520 18Sikh Leisure Centre 01484 450 650 48Skills 4U 2 No number 47Small Sparks 01484 225 111 43SNAP 01484 684 762 50South Kirklees GreenheadResource Centre 01484 347 600 7

67Useful telephone numbersName Telephone number Page numberSpenborough Leisure Centre 01274 335 140 48Timetables in other formats(Metroline) 0113 245 7676 58Transition Team 01924 324 939 20UBU club 01924 439 048 48Valuing People Team -for person centred planning 01484 226 530 11Voting rights 01484 222 400 12Whitcliffe Mount Sports Centre 01274 335 130 48Working in Partnership Team 01484 223 927 11Worklink - Batley 01924 326 035 25Worklink - Dewsbury 01924 325 060 25Worklink - Huddersfield 01484 223 520 25Xylosound 01484 848 072 44