BMW New Vehicle Extended Warranty Insurance

• advise you to obtain third party details,• advise you to obtain the details of any independent witnesses,• advise you if police should be called,• advise you to verify by sighting and obtain relevant parties’ driver’s licence details,• message Relay to your family, friends or work colleagues to advise of any delaysor medical injuries,Accommodation or Rental Car AssistanceShould you or your passengers require emergency accommodation or a rentalcar, BMW Accident Management will endeavour to arrange this at corporate rates.Costs incurred will remain your responsibility, but may be claimable from yourinsurance company.TaxiWhere a taxi is needed after an accident and your insurance company doesn’tprovide the service, BMW Accident Management will arrange for one to a maximumlimit of $200.00 (incl. GST).Accident Claim Form AssistanceBMW Accident Management will help you to complete Accident claim forms and,where possible, arrange for claim forms to be forwarded to you. In the event thatthe insurer provides either teleclaims or online claims form support services, BMWAccident Management will arrange a ‘conference-call’ to the insurer’s claimsdepartment, or help you complete an online claim form. Accident Claim FormAssistance is provided during business hours, Monday to Friday, Eastern StandardTime (EST).Accident TowingBMW Accident Management will coordinate the towing of your vehicle to anAuthorised Servicing Dealer or Approved Repairer. While this service is at yourexpense, BMW Accident Management will assist in claiming towing charges backthrough your insurance company.Accident Quotation AssistanceBMW Accident Management will coordinate and follow up with the AuthorisedServicing Dealer or Approved Repairer regarding quoting of vehicle damage. Asecond quote can also be arranged where necessary. Services are provided duringbusiness hours, Monday to Friday, EST.22