a message from our presidentThe <strong>HCA</strong> <strong>North</strong> <strong>Florida</strong> Division remains a significant force in the <strong>North</strong><strong>Florida</strong> and South Georgia communities we serve, with an economicimpact exceeding one billion dollars annually. Our nearly 17,000employees, physicians and volunteers provide vital healthcare servicesthrough our 14 hospitals, five surgery centers, four cancer centers andtwo imaging centers.Our efforts to improve quality and operations in our emergencydepartments continued this year, resulting in record low wait times forthe almost half a million patients who received emergency care in ourfacilities. We are so confident in our consistently short ER wait timesthat we post them live on outdoor boards, our hospital websites andthrough iTriage, a new web-based service offering consumers healthcareresources on their mobile phones. Residents can also access our ER waittimes via mobile phones by texting “ER” to 23000.While our ER volumes are growing, so is the number of patients without adequate health insuranceor the financial resources to pay for this care. Last year, our hospitals treated more than 134,000uninsured patients in the communities we serve. Additionally, we treated more than 195,000 patientscovered through the Medicaid program.Despite these challenges, we continue to expand to meet the growing demand for our services.In addition to opening a state-of-the-art Cancer Center at <strong>North</strong> <strong>Florida</strong> Regional Medical Centerthis year, we also completed a patient bed expansion and renovation of the Burn Center at DoctorsHospital of Augusta, an ER expansion at Ocala Regional Medical Center, and an ICU expansion isalmost complete at Coliseum Medical Centers.We are also upgrading technology at an unprecedented rate to ensure we can continue toprovide clinical excellence and optimal patient outcomes. From the CyberKnife ® at <strong>North</strong><strong>Florida</strong> Regional Medical Center that gives us the latest in cancer fighting technology topreparing for the Electronic Health Record (EHR), our facilities are integrating wireless anddigital technology through all modalities. Robotics is another strong focus with the da VinciRobotic Surgical System, enabling surgeons to perform precision work with small incisions.Our hospitals have done an outstanding job focusing on quality and operations, with many ofthem now Accredited Chest Pain Centers, Joint Commission Certified Primary Stroke Centers andCancer Centers accredited by the American College of Surgeons’ Committee on Cancer. All of theserepresent the gold standard of care today, awarded by independent accrediting organizations.Sincerely,<strong>HCA</strong> <strong>North</strong> <strong>Florida</strong>Michael P. Joyce President, <strong>HCA</strong> <strong>North</strong> <strong>Florida</strong> Division
855920Doctors Hospitalof Augusta20591858575Coliseum<strong>North</strong>side HospitalColiseumMedical Centers65FairviewPark Hospital1665PalmyraMedical Center7595West <strong>Florida</strong>HospitalFort Walton BeachMedical Center10Twin CitiesHospitalGulf CoastMedical Center10Capital RegionalMedical Center1075Lake CityMedical Center95<strong>North</strong> <strong>Florida</strong>Regional Medical CenterWest MarionCommunity HospitalOcala RegionalMedical Center<strong>HCA</strong> <strong>North</strong> <strong>Florida</strong> 75 LeadershipMichael P. Joyce President & Chief Executive OfficerDavid Dye Chief Financial OfficerAt Gulf Coast Medical Center, I’m able to work with thearea’s most experienced pediatric specialists. Our surgical,sub-specialty, anesthesia and pediatric nurse services areunmatched in the region.Michael Taylor MD, FACS, FAAP, Pediatric SurgeonOur Commitment to Excellence1
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