Transportation Standards - LowesLink

Transportation StandardsEffective date: 03/27/10Lowe’s preferred terms of sale are FOB Origin Freight Collect with all vendor logistics costs netted out of thecost of goods. Under these terms, a Lowe’s preferred carrier will be routed into your facilities for pick-up.Upon arrival at the vendor’s facility, the carrier will request specific purchase orders to be loaded accordingto Lowe’s load plan. If all orders requested will not fit on a trailer, call the Lowe’s Replenishment Specialistimmediately to determine which order(s) should be left off the truck.Lowe’s vendors are responsible for providing all dunnage materials and are required to block and brace allshipments to withstand the rigors of transportation from the origin to destination location.On all prepaid shipments, vendor’s carriers are required to schedule a delivery appointment at the Lowe’sreceiving location at least 48 hours in advance of shipment. It is Lowe’s policy that all callers requestingdelivery spots will be guaranteed a delivery window within 24 hours of the callers requested time. Storetruckload deliveries are scheduled in three receiving windows, 7:00 a.m. – 10:00 a.m., 10:00 a.m. – 1:00p.m. and 1:00 p.m. – 3:00 p.m. DC truckload deliveries are scheduled in receiving windows set at thebeginning of each DC work shift. Any inbound trucks without a delivery appointment or arriving late will beworked in as the appointment schedule permits, on a first come, first served basis. Lowe’s will not accept anyaccessorial freight charges on prepaid shipments. If merchandise is purchased prepaid and add, all freightcharges must be shown as a separate item on the invoice. The vendor shall provide, upon request, a copyof the applicable freight bill for each invoice. If a shipment is a Special Order Sale (SOS), refer to SpecialOrder Sales section in this manual for specific information unique to this program.Vendors must advise the Lowe’s Replenishment Specialist immediately and no less than three days prior tothe designated ship date, if any merchandise cannot be shipped or picked up in time to be received bydate(s) specified on Lowe’s purchase order. Lowe’s issues specific ship dates and arrival dates on everypurchase order. Merchandise must not be shipped to arrive prior to nor later than the specified date, unlessauthorized by Lowe’s Vendor Supply Chain Specialist or the Replenishment Manager responsible.Flatbed Distribution Center Orders:On all prepaid shipments, vendor’s carriers are required to schedule a delivery appointment at the Lowe’sreceiving location at least 48 hours in advance of shipment. It is Lowe’s policy that all callers requestingdelivery spots will be guaranteed a delivery appointment within 24 hours of the callers requested time.Deliveries are scheduled in accordance with the Lowe’s location receiving schedule. Any inbound truckswithout a delivery appointment or arriving late will be worked in as the appointment schedule permits, on afirst come, first served basis. Lowe’s will not accept any accessorial freight charges on prepaid shipments. Ifmerchandise is purchased prepaid, all freight charges must be shown as a separate item on the invoice.The vendor shall provide, upon request, a copy of the applicable freight bill for each invoice. Refer to SpecialOrder Sales section for specific information unique to this program.Truckload Shipments:Freight Collect truckload shipments will be scheduled for pick-up by Lowe’s Transportation personnel. Acarrier will be assigned to all truckload orders, and the carriers’ dispatch personnel will call your shippingdepartment no later than 24 hours prior to the scheduled ship date. If a carrier does not schedule (confirm) apickup appointment by 3pm EST (Eastern Standard Time) on the day prior to the planned ship date, call theLowe’s Transportation Department (336-658-2222, option 1) by 3pm EST on the day prior to the plannedship date. If a carrier fails to make a pick-up on time, call the Lowe’s Transportation Department (336-658-2222, option 1) by 3 PM EST on the scheduled shipment date.All Collect and Prepaid truck-load shipments must be sealed at the vendor’s dock, and the seal numberrecorded on all copies of the Bill of Lading. Truckload carriers may be asked to count pallets, but are notrequired to count individual pieces, regardless of whether the freight is unitized or loose. In-transit securityfor the shipment is provided by the seal record on the Bill of Lading. Lowe's expects vendors to provideaccurate counts on all orders.Transportation Standards Effective Date 03/27/10 1

A detailed packing slip including the Lowe’s purchase order number, Lowe’s item number in numericalsequence, store number, quantity, and shipper’s name must accompany each shipment of merchandise.LTL Shipments:Lowe’s requires that all LTL shipments (Collect and Prepaid) be routed on the Lowe’s core LTL carrierspecified in the Lowe’s Transportation Routing Requirements Manual. The Routing Manual can be accessedin the Transportation Information section of LowesLink. Accumulation of LTL shipments is not allowed.Vendors must adhere to the specified ship dates and arrival date identified on the PO.A detailed packing slip including the Lowe’s purchase order number, Lowe’s item number in numericalsequence, store number, quantity, and shipper’s name must accompany each shipment of merchandise.The Bill of Lading must contain all Lowe’s purchase order numbers in the shipment. Any orders that arrive ata Lowe’s location without the corresponding purchase order number will be delayed in receiving or refusedback to the shipper.Lowe’s requires all vendors to submit an EDI 211 document (EBOL) to Lowe’s LTL Core Carriers for everyLTL shipment. EDI contact information is included on the Lowe’s LTL Carrier Contact Information documenton http://www.Loweslink.com. Vendors that are not EDI capable must use the LTL Core Carrier’s website tocreate a BOL for each shipment that includes all Lowe’s purchase order numbers.Small Package Shipments:For Small Package shipments, note the additional requirements: small cartons should be packed together inlarger cartons. If the larger cartons contain two or more different products, the cartons should be labeled witha placard "MIXED CONTENTS". The ship-to address label must be placed on the top of the carton. If apacking list is used as the ship-to address label, do not display the sold-to address. The total numbercartons shipped must clearly be referenced on the packing list, bill of lading, invoice, and shipping label. If ittakes more than one carton to fill an order, put Lowe’s purchase order number on all boxes (Small PackageCarriers sometimes delivers separately).Sample Shipping Label:FROM: ABC VENDOR101 MAIN STREETANYWHERE, NC 28697P.O. NUMBER: 33827CARTON 1 OF 12TO: LOWE’S 4655176 HINKLEVILLE ROADPADUCAH, KY 42001Consignment Shipments:All consignment shipments are prepaid and will need to follow section 3 and 4 of the Consignment VendorRequirements.3. Vendor Advance Ship Noticea. Contains vendor name, distribution center, vendor PO/Control number, Lowe’s item number, itemdescription, pieces, units, Railcar number, railcar routing and date shippedb. Until further notice, communicate ASN by fax or email prior to PO shipping, and then submit EDI ASNimmediately after PO shipsc. Truck appointments will not be given if the ASN has not been received at the facilityd. Railcars will not be ordered into the facility if the ASN has not been receivedTransportation Standards Effective Date 03/27/10 2

4. Appointmentsa. 48 hour notification required for appointmentb. Drop inbound loads need a drop day appointmentc. Truck shipments should not be loaded until an appointment is confirmed by the distribution centerd. Trucks arriving without an appointment must have driver call dispatcher to call the facility to make anappointment at a later datePool Distribution & Direct to Store Multi Stop Shipments:Pool Distribution and Multi Stop Truckload shipments have a separate Lowe’s procedure. Please contact theVendor Logistics Specialist for further details and a copy of the Lowe’s Store Direct Methods andProcedures.Packing Slips/Bills of Lading:A packing slip is required for each shipment. If there are multiple Purchase Orders in a shipment, each POmust have a separate packing slip. The packing slip must be clearly located in a plastic “packing slipenclosed” pouch on the exterior of the first carton of each PO and visible to the loader. For truckloadshipments, the cartons containing packing slips must be easily accessible prior to unloading. Please placethem at the rear of the trailer facing the unloader. The packing slip must identify the Lowe’s item number(s)in numerical sequence, the Lowe’s Purchase Order number, store number, model number, quantity and theshipper’s name. The Packing Slip must be machine printed and legible to the user.The Bill of Lading must clearly identify shipment contents and show all purchase orders included in theshipment. You must clearly identify our company name, the Lowe’s location number (IE: “LOWE’S HOMEIMPROVEMENT 457”) and address in the consignee information on the bill of lading. Lowe’s requires thatall vendors use the VICS Bill of Lading. Lowe’s Core Carriers have adopted the VICS format. Lowe's andLowe's Core Carrier contacts can assist shippers with questions that may develop. The VICS Bill of Ladingstandard and documentation may be found on http://www.Loweslink.com or on http://www.vics.org/. Anyorders that arrive at a Lowe’s location without the corresponding purchase order number identified will bedelayed in receiving or refused back to the shipper.For shipments to FDC Facilities, with the roll out of the WMS system, vendors shipping orders via truckcarrier to the FDC will need to include a copy of the order packing slip with the drivers BOL documents thatare presented to the guard upon arrival at the gate. Vendors who attach their packing slip to one of thepallets or units inside the van or on the flatbed trailer are okay, but the vendor will also need to attach a copyto the BOL documentLowe’s requires all vendors to submit an EDI 211 document (EBOL) to Lowe’s LTL Core Carriers forEvery LTL shipment. EDI contact information is included on the Lowe’s LTL Carrier Contact Informationdocument on http://www.Loweslink.com. Vendors that are not EDI capable must use the LTL Core Carrier’swebsite to create a BOL for each shipment that includes all Lowe’s purchase order numbers."Free Time for Carrier Loading":Suppliers are allotted 2 hours of free time for loading truckload shipments. When a supplier delays a carrierbeyond the free time, detention charges will be assessed. Lowe's will process a claim against the Supplierfor the detention charges, plus a handling fee.LOWE’S MULTIPLE STOP OFF DELIVERY REPORTVENDOR: PREPARE THE TOP PORTION. This should be used for all Lowe’s multi-stop loads.CARRIERS: RETAINS THE COMPLETED DOCUMENT FOR YOUR FILES. (AT VENDOR REQUEST THECARRIER WILL SUPPLY A COPY OF THE COMPLETED DOCUMENT.)(Vendor Completes this section)LOAD NUMBER:VENDOR NAME:DESCRIPTION OF FREIGHT:CARRIER NAME: TRAILER #: DATE:Transportation Standards Effective Date 03/27/10 3

TOTAL # OF PIECES RECEIVEDSHIPPER’S SEAL #BY CARRIER (SIGNATURE)SHIPPER’S SIGNATURESTOPOFFS LISTED BY ORDER OF STOPS: (Vendor Completes)LOWES OF # # of Pieces to deliverLOWES OF # # of Pieces to deliverLOWES OF # # of Pieces to deliverLOWES OF # # of Pieces to deliver(Stores complete sections below) STORE RECEIVING INSTRUCTIONS: RECEIVING DEPARTMENTCOMPLETES, MAKES A COPY, AND PUTS WITH RECEIVING REPORT. USE BALL POINT, BEARDOWN. STOPOFF SEAL RECORD AND DELIVERY RECEIPTS.STOP OFF #1LOWES OF # PO(s):Receiver’s Name & Title (Print) _____________________________________________Delivery Seal # ___________, Broken by Store, Store Signature ___________________Re-Seal # ______________, Applied by Store, Store Signature _____________________Number of Pieces Received & Description if received in Good Order: _______________Receiver’s Notation of any Shortage, Bad order, or Damage: ___________________________________________________________________ Driver Signature: ___________STOP OFF #2LOWES OF # PO(s):Receiver’s Name & Title (Print) _____________________________________________Delivery Seal # ___________, Broken by Store, Store Signature ___________________Re-Seal # ______________, Applied by Store, Store Signature _____________________Number of Pieces Received & Description if received in Good Order: _______________Receiver’s Notation of any Shortage, Bad order, or Damage: ___________________________________________________________________ Driver Signature: ___________STOP OFF #3LOWES OF # PO(s):Receiver’s Name & Title (Print) _____________________________________________Delivery Seal # ___________, Broken by Store, Store Signature ___________________Re-Seal # ______________, Applied by Store, Store Signature _____________________Number of Pieces Received & Description if received in Good Order: _______________Receiver’s Notation of any Shortage, Bad order, or Damage: ___________________________________________________________________ Driver Signature: ___________Transportation Standards Effective Date 03/27/10 4