Western Electric and the Bell System - A SURVEY OF SERVICE

More documents

Recommendations

Info

further evaluation. The dollar forecast is also used by the Finance organization inplanning the company’s fiscal requirements.Experience indicates that major production activities are profoundly affected by thedevelopment of new products involving concepts and components as yet unknown.The Program Planning organization keeps in very close touch with AT&T and BellLaboratories in order to anticipate the impact of those new developments at the earliestpossible moment and also to coordinate their scheduling in the engineering,manufacturing, and installation of the introductory process.CommercialThe Commercial Manager’s organization is responsible for the pricing of WEtelephone products and services. It issues and distributes the various price lists andthe terms and conditions related to the price lists. In addition, this group administersthe Standard Supply Contracts, negotiates and administers other sales contracts andhandles sales of telephone products to non-Bell System customers (other than the U.S.Government and its contractors), and carries on related activities involving the sales ofproducts and services by Western Electric.MarketingMarketing was created in the summer of 1960 as a part of the Distributionorganization. With the company reorganization of August 1, 1962, Marketing became astaff organization for the entire company. This organization seeks to make sure thatWestern Electric is offering the Bell Telephone companies the services and equipmentthey want and need. At the same time, the group keeps these companies up-to-dateconcerning products and services available from Western Electric.Marketing seeks to inform WE people about Bell System needs, examines customerreaction to our equipment and services, reviews products and services in terms of thecustomer’s needs, and carries on research to determine what others in the industry aredoing.ENGINEERINGThe Vice President - Engineering is responsible for the broad aspects of relationswith Bell Telephone Laboratories, for WE’s basic technical and scientific research, andfor the training and development of WE engineers. The Vice President - Engineering isalso responsible jointly with the Vice President -Personnel and Public Relations for thetraining of technical personnel and for various information programs concerningWestern Electric engineering.Reporting directly to him is the Assistant Vice President - Engineering and theDirector - Research and Development.
Organizations Reporting to Assistant Vice President-EngineeringOrganizations reporting to the Assistant Vice President - Engineering include:Director - Systems Development; Director - Staff Engineering; Superintendent -Engineering Training.Systems DevelopmentThe Systems Development organization advises and assists other Divisions in thecoordination of engineering activities and applications carried on in the course of thecompany’s business. This offers another means of assuring high quality equipmentand service in meeting the immediate and future needs of the integrated, expandingBell System network.Staff EngineeringThe Director-Staff Engineering directs a relatively small group within the EngineeringDivision. Here the concentration is on quality assurance of products and servicesoffered by Western Electric. To this end, Staff Engineering collaborates withappropriate divisions within the Company and with Bell Telephone Laboratories toestablish criteria for quality controls in the broader aspects of the work. (Inspection andquality controls deemed necessary by other divisions for their own purpose, however,are not a concern of Staff Engineering.)Engineering TrainingFurther evidence of Western Electric’s firm intention to retain leadership in its fieldcan be found in the training activities carried on for the benefit of WE engineers. TheSuperintendent-Engineering Training, supervises those concerned with this work at thethree Graduate Engineering Training Centers located in the New York Coliseum, aconverted residence at Winston-Salem, North Carolina, and the Chicago Sun-Timesbuilding. The philosophy of this program and description of courses appear in theGraduate Engineering Training Program Catalog, copies of which are available to WEengineers on request.
Page 1 and 2:
Western Electricand theBell SystemA
Page 3 and 4:
TABLE OF CONTENTSI The Bell System
Page 5 and 6:
The Bell SystemaConcept in ActionIT
Page 7 and 8:
Part I:Our Bell System“Partners
Page 9 and 10: ecame permanent and, in addition to
Page 11 and 12: AT&T’s ROLE IN THE BELL SYSTEMThe
Page 13 and 14: department sets technical requireme
Page 15 and 16: OWNERS OF THE BELL SYSTEMSome 2,250
Page 17 and 18: Bell Telephone LaboratoriesIIIThe g
Page 19 and 20: the designs and specifications for
Page 21 and 22: The Bell Telephone CompaniesIVThe c
Page 23 and 24: operations. How these things are do
Page 25 and 26: History of Western ElectricVIn Janu
Page 27 and 28: growing desire by Americans to exhi
Page 29 and 30: "Nash Fish," for which its inventor
Page 31 and 32: Less than a year later, in October,
Page 33 and 34: In the spring of 1946, the first mu
Page 35 and 36: contributions to this team effort h
Page 37 and 38: Structure of Western ElectricVIWest
Page 39 and 40: Long-range planning, for example, b
Page 41 and 42: company locations except major Work
Page 43 and 44: defined in their delegations, and m
Page 45 and 46: Manufacturing-Area AFacilityBALTIMO
Page 47 and 48: Manufacturing-Area CFacilityALLENTO
Page 49 and 50: 3. Determine long-range space requi
Page 51 and 52: HouseInauguratedPennsylvania (forme
Page 53 and 54: The primary responsibility of an in
Page 55 and 56: circuits needed in a telephone cent
Page 57 and 58: Purchasing and TransportationThe Vi
Page 59: The Manager - Plant Design and Cons
Page 63 and 64: Government Sales and Administration
Page 65 and 66: Labor CounselThe Labor Counsel deal
Page 67 and 68: easonableness of Western’s earnin
Page 69 and 70: has primary responsibility for its
Page 71 and 72: Principal Subsidiaries of Western E
Page 73 and 74: acre site. The company also operate
Page 75 and 76: The Manufacturers junction Railway
Page 77 and 78: Communications Services and Product
Page 79 and 80: these purchases represent a signifi
Page 81 and 82: 1-S Automatic Call Distributing Sys
Page 83 and 84: vertical member in conjunction with
Page 85 and 86: dialing area. The extension of dial
Page 87 and 88: Obviously, this investment cannot s
Page 89 and 90: "We must know our way around among
Page 91 and 92: (e) 'Vestrex" shall mean Westrex Co
Page 93 and 94: ecording studios or outside the Uni
Page 95 and 96: non-discriminatory as between licen
Page 97 and 98: to furnish, the same, of manufactur
Page 99 and 100: (a) requiring sales, at non-discrim
Page 101: APPENDIX A.• Bell Telephone Compa
show all

Western Electric and the Bell System - A SURVEY OF SERVICE

Create successful ePaper yourself

Delete template?

Save as template?