Nursing Annual Report - UNM Hospitals - University of New Mexico

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EXEMPLARY PROFESSIONAL PRACTICEPage 20Liz Gober RN Supervisor, Pediatric Hospice Program (Mariposa)Each year dozens of nurses are nominated for NewMexico Nursing Excellence Awards. In 2012, 50 UNMHnurses were nominated in several categories, and fouresteemed nurses were named winners. (See page 22).>ŝǌ' ŽďĞƌǁ ĂƐĨĞĂƚƵƌĞĚŝŶĂŶĞǁ ƐƉĂƉĞƌĂƌƟĐůĞŝŶƚŚĞValencia County News-ƵůůĞƟŶĂŌĞƌǁ ŝŶŶŝŶŐƚŚĞE D E ƵƌƐŝŶŐǆĐĞůůĞŶĐĞĂǁ ĂƌĚ͘ dŚĞĂƌƟĐůĞďǇ:ƵůŝĂD ͘ ĞŶĚŝŶŐͲer, News-ƵůůĞƟŶ^ƚĂī t ƌŝƚĞƌ͕ ǁ ĂƐƉƵďůŝƐŚĞĚŽŶĞĐĞŵďĞƌ5, 2012. Excerpts from the lengthy writeup:“Gober is credited with developing the pediatric hospiceprogram for University of New Mexico Children’s Hospitaland is now Mariposa’s RN Supervisor.A nurse for 36 years, graduated from the University ofNew Mexico in 1976 with a Bachelor of Science degreeŝŶŶƵƌƐŝŶŐ͕ ĂŶĚďĞĐĂŵĞĐĞƌƟĮ ĞĚĂƐĂE ĞŽŶĂƚĂůE ƵƌƐĞWƌĂĐƟƟŽŶĞƌŝŶϭϵϴϯ͘͞ /ŚĂĚŶŽĞǆƉĞĐƚĂƟŽŶƚŽďĞŶŽŵŝŶĂƚĞĚŽƌƚŽǁ ŝŶ͕ ͞ ' ŽďĞƌsaid, “I was just doing the right thing. This is the most diffi-ĐƵůƚƟŵĞŝŶĂĐŚŝůĚ͛ ƐůŝĨĞ͘ t ĞũƵƐƚƵƐĞƚŚĞƐŬŝůůƐǁ ĞŚĂǀ ĞƚŽŵĂŬĞƚŚĞƉĂƟĞŶƚ͛ ƐůŝĨĞƚŚĞďĞƐƚǁ ĞĐĂŶ͘ ͟ She also works with hospice agenciesoutside Mariposa Program’s 60-mileƌĂĚŝƵƐƚŚĂƚŽŶůǇƚĂŬĞĂĚƵůƚƉĂƟĞŶƚƐ͕ to train staff, and collaborates withstaff from local agencies so childrencan receive hospice in their homeĐŽŵŵƵŶŝƟĞƐ͘ ' ŽďĞƌĂůƐŽŝŶƐƟƚƵƚĞĚĂprogram that allows providers fromthroughout New Mexico to contact atoll-free number to obtain answersregarding care of children with endof-lifeissues.“ I’ve beenable to dowhat I dobecause ofthe supportof thehospital . . .”L.Gober, RNMariposaƌǇƐƚĂů&ƌĂŶƚǌ͕ ƚŚĞD ĂƌŝƉŽƐĂǆĞĐƵƟǀ ĞŝƌĞĐƚŽƌŽĨĂƐĞManagement, nominated Gober for the award. “She isdedicated to providing compassionate quality care toƉĞĚŝĂƚƌŝĐƉĂƟĞŶƚƐĂŶĚƚŚĞŝƌĨĂŵŝůŝĞƐ͕ ͟ Frantz said in apress release.Pediatric Hospice: UNM Mariposa Program (UNM Hospitals website)Mariposa means ͞ ƵƩ ĞƌŇǇ͟ in Spanish.We do not expect children to have life-ůŝŵŝƟŶŐŵĞĚŝĐĂůĐŽŶĚŝƟŽŶƐ͘ But tragically, some do. The Mariposa Program of UNM Children’sHospital is designed to assist families facing such a challenge. Mariposaoffers comprehensive, compassionate care for infants, children andĂĚŽůĞƐĐĞŶƚƐǁ ŝƚŚůŝĨĞůŝŵŝƟŶŐĐŽŶĚŝƟŽŶƐ͘dŚĞƉƌŽŐƌĂŵƐĞƌǀ ĞƐŶŽƚŽŶůǇƚŚĞĐŚŝůĚ͕ ďƵƚƐƵƉƉŽƌƚƐƚŚĞĞŶƟƌĞĨĂŵŝůǇ͕ including parents and siblings. An individualized plan of care is designedƚŽŵĞĞƚƚŚĞƐƉĞĐŝĮ ĐŶĞĞĚƐ͕ ŚŽƉĞƐĂŶĚŐŽĂůƐŽĨĞĂĐŚƉĂƟĞŶƚĂŶĚŚŝƐŽƌher family. The plan addresses the medical, nursing, psychosocial, andƐƉŝƌŝƚƵĂůŶĞĞĚƐŽĨƚŚĞƉĂƟĞŶƚĂŶĚĨĂŵŝůǇ͕ ĂŶĚŝƐĐĂƌƌŝĞĚŽƵƚďǇĂƚĞĂŵŽĨhighly trained professionals.The Mariposa Program emphasizes quality of life rather than lengthŽĨůŝĨĞ͕ ĂŶĚƵƐĞƐǁ ŚĂƚĞǀ ĞƌƟŵĞŝƐĂǀ ĂŝůĂďůĞƚŽƉƌŽǀ ŝĚĞƐƉŝƌŝƚƵĂůĂŶĚĞŵŽƟŽŶĂůƐƵƉƉŽƌƚƚŽƚŚĞƉĂƟĞŶƚĂŶĚĨĂŵŝůǇ͘The dying child deserves always tobe treated first as a child, andsecondarily as a dying person."~ Kathleen W. Faulkner,Hospice Care for Children
EXEMPLARY PROFESSIONAL PRACTICEPage 21Over 50 RNs Collaborate with Medical TeamsThe Care Management Department at UNM Hospitalshas more than 50 Registered Nurses who work inĐŽůůĂďŽƌĂƟŽŶǁ ŝƚŚƚŚĞŵĞĚŝĐĂůƚĞĂŵƐƚŽĐĂƌĞĨŽƌŽƵƌƉĂƟĞŶƚƐďŽƚŚǁ ŝƚŚŝŶƚŚĞŚŽƐƉŝƚĂůĂŶĚƚŚƌŽƵŐŚŽƵƚƚŚĞcommunity. These teams include Doctors, NurseWƌĂĐƟƟŽŶĞƌƐ͕ ^ŽĐŝĂůt ŽƌŬĞƌƐ͕ ŽƚŚĞƌE ƵƌƐĞƐĂŶĚĂǁ ŚŽůĞvariety of other professionals.K ƵƌŶƵƌƐĞƐĚŽhƟůŝǌĂƟŽŶZĞǀ ŝĞǁ ͕ Discharge Planning,dƌĂŶƐŝƟŽŶƐŽĨĂƌĞ͕ ĂƌĞŽŽƌĚŝŶĂƟŽŶĂŶĚŽƚŚĞƌĂƐĞD ĂŶĂŐĞŵĞŶƚƌĞƐƉŽŶƐŝďŝůŝƟĞƐ͘ ǀ ĞƌǇƉĂƟĞŶƚŝŶƚŚĞhospital is reviewed by a Nurse Case Manager on aƌĞŐƵůĂƌďĂƐŝƐ͘ ǀ ĞƌǇƉĂƟĞŶƚǁ ŝƚŚĂƉƌŝŵĂƌǇĐĂƌĞƉƌŽǀ ŝĚĞƌat one of the UNM Clinics has a Nurse Case Manager tohelp coordinate care needs.2012 Case Management TeamAccomplishments44,401 hƟůŝǌĂƟŽŶƌĞǀ ŝĞǁ ƐĐŽŵƉůĞƚĞĚďǇZE D Ɛnecessary to maintain compliance andmaximize reimbursement.18,626 WŽƚĞŶƟĂůůǇĂǀ ŽŝĚĞĚǀ ŝƐŝƚƐ͘9,421 WŽƚĞŶƟĂůĂǀ ŽŝĚĂďůĞŝŶƉĂƟĞŶƚĚĂǇƐŝĚĞŶƟĮ ĞĚ͘1,412 hE D ĂƌĞ/ŶƉĂƟĞŶƚĚĂǇƐƐĂǀ ĞĚďǇƚƌĂŶƐŝƟŽŶŝŶŐƚŽůŽǁ Ğƌ-ůĞǀ ĞůĐĂƌĞƵƟůŝǌŝŶŐĐŽŶƚƌĂĐƚĞĚĨĂĐŝůŝƟĞƐ͘These clinics include but are not limited to:●2ACC Clinics●Medicine Faculty Clinic●Senior Health Clinic●4ACC Clinics●Medicine Specialty Clinic●Westside Clinic●5ACC Clinics●Northeast Heights Clinic●●●ĂƌƌŝĞdŝŶŐůĞǇK ƵƚƉĂƟĞŶƚFamily Medicine ClinicManaged Care Clinic●●●Pediatric ClinicSoutheast Heights ClinicSouthwest Mesa ClinicMonica Vickery, MSN, RN-BC, CCM,RNC-MNNRN Case ManagerCare Management ServicesCheck out ourMagnet EventsCalendar linkto find outwhat’s goingon in nursing!Get involved!
Page 3: INTRODUCTIONPage 3From Our Chief Nu
Page 7 and 8: SPOTLIGHTPage 7Shaping Our CultureO
Page 9 and 10: TRANSFORMATIONAL LEADERSHIPPage 9Bu
Page 11 and 12: STRUCTURAL EMPOWERMENTPage 11ůŝŶ
Page 13 and 14: STRUCTURAL EMPOWERMENTPage 13NURSE
Page 15 and 16: STRUCTURAL EMPOWERMENTPage 15PEER R
Page 17 and 18: STRUCTURAL EMPOWERMENTPage 17From t
Page 19: EXEMPLARY PROFESSIONAL PRACTICEPage
Page 23 and 24: EXEMPLARY PROFESSIONAL PRACTICEUNMH
Page 25 and 26: EXEMPLARY PROFESSIONAL PRACTICEPage
Page 27 and 28: NEW KNOWLEDGE, INNOVATION & IMPROVE
Page 29 and 30: NEW KNOWLEDGE, INNOVATION & IMPROVE
Page 31 and 32: EMPIRICAL OUTCOMESPage 31NDNQIBlood
Page 33 and 34: EMPIRICAL OUTCOMESPage 33NDNQIInjur
Page 35: EMPIRICAL OUTCOMESPage 35WĂƟĞŶ

Nursing Annual Report - UNM Hospitals - University of New Mexico

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