any attempt to link these elements to anemerging work<strong>for</strong>ce strategy is groundedin reality rather than in any naivelyoptimistic view about the nature ofcommunities, neighbourhoods andreciprocity. Nevertheless there is scope toexplore the factors that can facilitate andnurture the preconditions <strong>for</strong> mutuality andsupport, and that needs to be the focus <strong>for</strong>a further stage of work.6.5 We have noted the development ofthe Building Community Capacity project inthe Department of Health. At present thecase studies appear to be focusing oninnovative service development and socialcapital promotion. The ‘trailblazer’ sitesthat are participating in the BuildingCommunity Capacity project couldpotentially provide further opportunities topilot parallel areas of work needed aroundwork<strong>for</strong>ce and community skillsdevelopment. Currently the sites do notappear to focus on the work<strong>for</strong>ceimplications of their programmes.6.6 This paper has been prepared toin<strong>for</strong>m the next stages of development andto assist <strong>Skills</strong> <strong>for</strong> <strong>Care</strong> in addressing thework<strong>for</strong>ce implications of thetrans<strong>for</strong>mation agenda in general, and thedevelopment of social capital in particular.Although the work<strong>for</strong>ce implications ofneighbourhoodism have yet to bearticulated, there are some general issuesthat can be raised and these are set outbelow.6.7 Everybody’s business:Neighbourhood policy and practicecrosses all sectors—in<strong>for</strong>mal, independent,statutory and the voluntary and communitysector. It also straddles manyorganisational and professionalboundaries, and is about much more than<strong>Skills</strong> <strong>for</strong> <strong>Care</strong> and the Department ofHealth. An area of around 10,000population, <strong>for</strong> example, is likely to containprimary health care services, communityhealth services, adults’ and children’ssocial care and support, early years andprimary school provision, neighbourhoodpolicing, a community pharmacy,neighbourhood wardens of some sort, anumber of voluntary and communitygroups, housing offices, commercial andleisure facilities, and some measure ofsocial capital. All of these contributions areimportant but they are rarely joined up, andthere has not been any attempt to developa coherent focus upon the work<strong>for</strong>ceimplications. As we have also remarked,neighbourhood policy and practice is also,and increasingly, the focus of politicalinterest across all main parties and isthere<strong>for</strong>e likely to remain a key focus <strong>for</strong>innovation and development <strong>for</strong> the nextand subsequent administrations.6.8 Weaving together <strong>for</strong>mal andin<strong>for</strong>mal support: There has been atendency <strong>for</strong> care in the neighbourhoodand care by the neighbourhood to developalong separate tracks. This misses acrucial opportunity to develop synergybetween the in<strong>for</strong>mal neighbourhoodleaders identified in this report, and thosewith more <strong>for</strong>mal positions. Any work<strong>for</strong>cedevelopment strategy will need toencompass <strong>for</strong>mal and in<strong>for</strong>mal, paid andvoluntary elements.6.9 A common body of skills andknowledge: There will be some genericareas of skills and knowledge that areimportant to all neighbourhood-basedpractitioners but that are not routinelyaddressed in current education andtraining. These might include theoreticaland conceptual issues; empirical evidenceon neighbourliness; reviews ofneighbourhood policies; the importance ofa joined-up approach; illustrations of goodpractice; and skills in neighbourhoodmapping and data analysis. The key issueis exploring the scope <strong>for</strong> learning synergy‘Only a <strong>footstep</strong> away’? 30
across all of those with a stake inneighbourhood level working.6.10 Testing the capacity of socialcapital: When so much of the essence ofsocial capital is about mutualism, altruismand voluntarism, it is uncertain how best todevelop and encourage these qualities and– particularly – whether a more <strong>for</strong>malrequirement <strong>for</strong> citizens to contribute totheir communities will drive out the veryqualities it tries to engender. Any work<strong>for</strong>cedevelopment strategy will need to explorethe issues around voluntarism andcompulsion, and to investigate the impactof incentives in shaping behaviour (both atthe level of individuals and on a communityor neighbourhood basis).6.11 These key issues – and probablyothers – could offer the beginnings of aframework within which to locateexploratory pilot developments linking awork<strong>for</strong>ce development model toneighbourhoodism and communitycapacity building. There is a resurgence ofinterest in ‘the neighbourhood’ evident onmany levels, not least in party politics andin the new ambition to build the bigsociety. It is important that theopportunities this creates are seized andbuilt upon rather than merely going theway of much political rhetoric and having arelatively short shelf life. There is potentialto promote social capital and to developthe work<strong>for</strong>ce – in public, private,charitable, and social enterprise arenas - ininnovative and productive ways whichtranscend passing political fashion andeconomic expediency.‘Only a <strong>footstep</strong> away’? 31