2011 Annual Report - West Virginia State Auditor's Office
2011 Annual Report - West Virginia State Auditor's Office
2011 Annual Report - West Virginia State Auditor's Office
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Purchasing Card DivisionGlen B. Gainer III, <strong>West</strong> <strong>Virginia</strong> <strong>State</strong> AuditorFinancial InstitutionCiti was awarded the bank provider contract in April 2006 and again in November 2010, with VISA as thecard brand. As one of the world’s largest banks, Citi offers the <strong>State</strong> of <strong>West</strong> <strong>Virginia</strong> various softwareand reporting tools, but most notably is Citi’s Fraud Early Warning system. The system contains variousfraud profiles and queues that transaction activity is measured against. Because of their experience andexpertise in this market, Citi’s fraud rates are less than half of the industry average. In addition to thetechnological aspect of fraud detection, Citi focuses on five (5) main areas of detection and prevention:proper identification of service users, authorization, confidentiality of data, accountability, and incidentdetection and response. In addition to Citi, VISA offers the <strong>State</strong> $100,000 of coverage per cardholder forfraud and other transactions that do not benefit the <strong>State</strong> directly or indirectly.<strong>State</strong> Purchasing Card ProgramStatistics — Fiscal Year <strong>2011</strong>DOLLAR VOLUMETRANSACTIONSJuly $26,106,107.05 46,130August $32,545,903.70 55,301September $35,227,461.39 57,740October $33,069,041.82 56,944November $33,253,661.70 50,985December $36,572,827.35 50,364January $33,341,244.54 53,169February $30,873,438.99 53,115March $30,880,988.14 60,816April $30,999,157.01 55,726May $37,564,255.42 57,266June $46,961,097.78 52,892TOTAL $407,395,184.89 650,448AVERAGE PER TRANSACTION— $626.33Source: IS&C<strong>2011</strong> ANNUAL REPORT WVSAO.GOV Page 23