wsq certified operations specialist (cos) - Singapore Manufacturing ...

WSQ CERTIFIED OPERATIONS SPECIALIST (COS)WSQ CERTIFIED OPERATIONS PROFESSIONAL (COP)WSQ Certified Operations Specialist (COS) and WSQCertified Operations Professional (COP) are certificationsawarded by Singapore Workforce Development Agency (WDA),which are extremely beneficial for all workers, specially those intechnical and operations-related jobs like IR technicians,manufacturing, logistics, construction, real estate maintenanceand management.WSQ Certified Operations Specialist (COS) is suitable for theoperational-level workers, providing them with the basic trainingand skills as operations specialist in the manufacturing or inperforming technical duties in other manufacturing-relatedindustries. WSQ Certified Operations Professional (COP) issuitable for supervisory/managerial-level staff, preparing themwith the essential supervisory training and skills as operationsprofessional in the manufacturing or in other manufacturingrelatedindustries.WHO WILL BENEFIT:WSQ COS: Production Operator, CNCMachinist Leadman, Printer, QC Executive,Plant Operator, Engineer Assistant, etcWSQ COP: Operations or technical workerswith supervisory or managerial roles, such asLine Leaders, Operations Supervisors,Engineers, etc.“Taking the WSQ COP programme hasallowed me to learn from different perspective.This programme also has exposed many keyconcepts and tools which can be applied in mywork, especially team management” –Neo Hai Hui, Senior Site Coordinator,Lian Beng Construction (1988) Pte LtdSMa Centre for Corporate Learning | 2 Bukit Merah Central | SPRING Singapore Building, #08-00 | Singapore 159835Tel: 6826 3044/3086/3100 | Fax: 6826 3021 | Web: www.smaccl.sg

PROGRAMME OUTLINECERTIFIED OPERATIONS SPECIALIST (COS)MODULE 1: Apply 5S Techniques• SEIRI – Clear unnecessary items from work area• SEITON – Organise work area in an orderly manner• SEISO – Clean work area• SEIKETSU – Maintain work area cleanliness• SHITSUKE – Maintain self-discipline in work areaMODULE 2: Apply Quality Systems• Plan daily work to meet quality system requirements• Carry out daily work to meet quality system requirements• Maintain and improve work qualityMODULE 3: Apply Teamwork in the Workplace• Participate in team establishment and developing a team culture• Communicating with team members and assist improvement ofteam performanceMODULE 4: Apply Workplace Safety & Health Policy• Plan daily work to meet WSH requirements, while identifyingand monitor hazards• Comply with WSH procedures• Implement risk controlCERTIFIED OPERATIONS PROFESSIONAL (COP)MODULE 1: Supervise Teams at Work• Relating to team members from a diverse range of backgroundsand abilities• Communicating with others• Assist team establishment and development of team culture• Assist improving team performanceMODULE 2: Supervise Work Improvement Processes• Plan work improvement activities• Implement and standardise work improvement processes• Determine the KPI for the work teams to achieve based on thework improvement activities identifiedMODULE 3: Supervise Quality Procedures• Plan daily quality control work activities• Facilitate, control and maintain process quality• Supervise the application of inspection proceduresMODULE 4: Supervise Workplace Safety & Health Practices• Plan workplace safety and health activities and implement safework practices• Maintain workplace risk control measures• Identify and communicate WSH requirements to workers inaccordance with the organisational safety management systemPROGRAMME DELIVERYWSQ Certified Operations Specialist (COS)and WSQ Certified Operations Professional(COP) consist of 4 modules each. WSQ COSis conducted over 64 hours and WSQ COP isconducted over 80 hours.AWARDUpon completion of this programme, a fullqualification certificate will be issued bySingapore Workforce Development Agency(WDA). This also includes a Statement ofAttainment (SOA) for each individualunit.ASSESSMENTWSQ COS: Q&A and PracticalWSQ COP: Q&A and WrittenADMISSION CRITERIAWSQ COS:• Completed PSLE and are able to speak,read and write in basic English, or• Possess the following competency ratingsfrom the Employability Skills System (ESS):- Listening/Speaking Min. Level 3- Reading/Writing Min. Level 3- Numeracy Min. Level 3WSQ COP:• Completed O Level and are able to speak,read and write in basic English, or• Possess the following competency ratingsfrom the Employability Skills System (ESS):- Listening/Speaking Min. Level 5- Reading/Writing Min. Level 5- Numeracy Min. Level 5PROGRAMME FEESWSQ COS: S$192.60*WSQ COP: S$363.80**Individual modules are available.Prices include 7% GST and 90% WDA funding forSingaporeans and PRs.For enquiries, please contact:Tel: 6826 3044/3086/3100Fax: 6826 3021Email: ccl@smafederation.org.sgThese programmes are proudlybrought to you by: