Tendukheda - Damoh

TERMS OF REFERENCEESTABLISHMENT, OPERATION AND MAINTENANCE OF LOK SEVA KENDRAAt Tendukheda, Tehsil Office Tendukhedain Damoh District1. BACKGROUNDThe Secretary District E-Governance Society (hereinafter called Secretary) has beenauthorised by the State Government to establish LokSevaKendras (LSKs) at various placesin the district. These LSKs shall be responsible for receiving applications of the applicantswho wish to obtain services notified from time to time under section 3 of M.P.LokSewaonKePradan Ki Guarantee Adhiniyam 2010 and such other services as may bedetermined by the Secretary from time to time, process them in accordance with theprescribed Standard Operating Procedure and discharge all such duties that would beassigned to it in accordance with this RFP document. The Operator of the LSK shall bepermitted to collect application fee from the applicant for providing such services andretain the process fee.2. SCOPE OF WORKThe scope of work will broadly include establishing, maintaining and operating LokSevaKendra as per Standard Operating Procedure prescribed by Society or DPSM from time totime. It shall provide services to the applicants during the agreement period in accordancewith the provisions of RFP document.3. OBLIGATIONS OF THE OPERATORThe Operator shall at its own cost and expense observe, undertake, comply with andperform, in addition to and not in derogation of its obligations elsewhere set out in this RFPdocument, the following duties:3.1. ESTABLISH LOK SEVA KENDRAThe operator shall establish LokSeva Kendra within 30 days of initializing date andstart receiving applications. For the purpose of establishing such LSK the operatorshall:a. Make, or cause to be made, all necessary requests in his own name to therelevant Government Departments/Agencies with such particulars and details,as may be necessary for obtaining all Applicable Permits;Model RFP Document for the use of District e-Gov Society Prepared by DPSM GOMP16