Tetratec EX 600 Tetratec EX 700/ Tetratec EX 1200 - Pet-bg.com

Trouble ShootingTrouble Shooting20Trouble ShootingProblem Cause SolutionProblem Cause SolutionThe motor headcannot beaffixed to thefilter caseWater leakagefrom the motorheadThe motor isnot operatingThe respective “ ” marks on the filtercontainer and the filter case are not alignedIncorrect arrangement of the filtercontainersToo much filter media has been put into thecontainersThe lift buckles and/or safety buckles are notproperly closedThere are foreign substances or dirt on thefilter case or O-ringThe O-ring is displaced, damaged and/or missingThe edge of the motor head is damagedImproper assembly of the hose adaptor unitThe power is offThe impeller shaft is brokenThe impeller is missing or is clogged withforeign materials such as pebbles and shellsHose adaptor unit is excessively dirtyHoses have been incorrectly connectedExcessive dirt build up in the hosesMake sure that the “ ” marks are properlyalignedMake sure that the connection pipes of the filtermedia containers are properly alignedTake out excess filter media and flatten remainingmediaClose all the lift buckles and safety bucklesproperlyThoroughly clean the adjoining section of theO-ring and filter caseSet or replace the O-ringReplace the motor head (*consult place ofpurchase)Properly assemble the hose adaptor unitMake sure that the power is onReplace the impeller shaft (*consult place ofpurchase)Set or clean the impellerDetach the hose adaptor unit and clean the insideunder warm waterCheck whether the hose is entangled or crimpedPeriodically clean the inside of the hoses and theintake and drainage pipesRemove all foreign substances, clean off the dirtRemove the filter media and wash with tank watertaken from the tankDo not place the filter media in nets or nylonstockings. Doing so may cause clogging, which inturn may block the water flowCheck that the filter media have been set as perthe manualReplace it with a new oneThoroughly clean the impeller chamber/impellerunder warm waterWhen starting, check that the return pipe isabove the water surface level of the tank (requiredto remove air in the filter), then press the startbutton (water Priming function)Avoid using accessories other than those providedby the manufacturer, as this will inhibit water flowAir build upAutomaticPriming is notfunctioningsmoothlyAbnormal soundemitted whenstarting thefilterAbnormal soundemitted whenoperating thefilterAir is coming in through the overflow pipeFilter media has not been sufficiently cleanedFilter media has been put in nets etc.Air is entering from the hose connectionAir is remaining in the filter caseInsufficient lubrication of o-ringInconsistent intake of water due to lack of waterintakeThe top of the motor is at the same level or higherthan that of the water surfaceAir is remaining in the filterDamaged impeller/drive magnet or spindleEvery 10 seconds a sound of air being expelledfrom the return pipe is emittedReplace the O-ring on the overflow pipe or ensurethat the connection between the overflow pipe andwater intake pipe is below the water surface levelof the tank.Remove the filter media from the containers andclean them with tank water taken from the tankDo not place the filter media in nets or nylonstockings. Doing so may cause clogging, which inturn may block the water flowCheck whether the hoses are connected properlyLeaving the power on, shake the unit to helpremove remaining airApply ample vaseline to all of the O-ringsPress the “start” button and repeat procedurefrom the beginningEnsure that the top of the motor is at least 10cmbelow water level (see recommendations)Remove and replace the plug in the socket 3-4times Gently shake the filter to remove remainingairPlease consult place of purchaseDue to breathing of bacteria and photosynthesis ofwater plants, air bubbles may accumulate andsounds of it being let out from the Tetratec ® EXFilter may be heard. Corrective measures are notnecessary.The motor is cooled by water hence if water in thedrive system is dirty or dirt is allowed toaccumulate, water flow will be inhibited and life ofthe motor will be decreased. Periodically clean theimpeller/drive magnet and the surrounding areaunder warm water.Do not press the “start” button or put anything ontop of it while the filter is runningReducedwater flowWater intake strainer is cloggedFilter media is cloggedFilter media have been put in nets or materialsother than those supplied by the manufacturerDecrease in water flow due to water staining ordirt on the impeller/drive magnetThe “start” button is being pressedNote: For purposes of product improvements, specifications may be altered without notification.Air build upFilter media have been improperly combinedFilter floss is too dirtyDirt build up in the impeller chamberWater is not circulatingComponents other than those supplied by themanufacturer have been attached to the hosesThere is insufficient distance between the filterand the water surface level of the tankFilter media is cloggedThe top of the motor head should at least be10 cm below the water surface. The larger thedistance the better (see recommendations)Clean the filter media3 Year GuaranteeThanks to modern production processes, high-quality components and strict quality controls we allow aguarantee of 3 years from the date of purchase on the accuracy of the Tetratec ® EX Filter. Please keep proofof purchase! The guarantee does not cover improper use, normal wear and tear as well as modification tothe appliance. In case of complaints please contact your local retailer or address to Tetra (UK) Ltd, P.O. Box271, Southampton, SO18 3ZX.Safety FirstAlways isolate the unit from the mains electricity beforecarrying out any maintenance work.The electrical cord cannot be replaced. If the cord isdamaged the appliance should be scrapped. On noaccount must an unqualified person attempt to carry outany electrical repairs on this unit.For more information on fishkeeping please contact TetraInformation Centre at the address above.Tetratec ® Tip:Tetra offers you a wide choice of highqualityproducts which are available at yourlocal retailer. If you need further advice donot hesitate to contact us.Tetra GmbHD-49304 Melle,Germanywww.tetra.net2526