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Guidelines - the Santa Fe Animal Shelter and Humane Society

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Frequently Asked Questions "How do I apply for assistance?" Anyone who feels <strong>the</strong>y're in need can apply for assistance. Visit www.sfhumanesociety.org to download <strong>the</strong> application <strong>and</strong> for more information. "Where are you located <strong>and</strong> what are your hours?" The <strong>Shelter</strong> is located at 100 Caja Del Rio, <strong>Santa</strong> <strong>Fe</strong>. We are open daily from 9 a.m. – 5 p.m. Please call 983-­‐4309 ext. 610 to confirm food is available. "Do I need to bring anything with me when I pick up food?" Bring identification, proof of spay/neuter <strong>and</strong> current rabies vaccinations <strong>and</strong> pet license. "Do you deliver?" No we do not. "I'd like to donate. Do you accept opened bags of dog or cat food?" Yes, we accept opened bags of dog <strong>and</strong> cat food as long as <strong>the</strong>y: are in <strong>the</strong>ir original container; are not expired by more than six months; <strong>and</strong> do not contain any foreign objects such as wood, s<strong>and</strong>, etc. "My cat (or dog) recently passed away. Would you accept <strong>the</strong>ir supplies (blankets, beds, bowls, collars, etc) <strong>and</strong> any remaining food?" Yes, we accept all supplies having to do with <strong>the</strong> care <strong>and</strong> maintenance of dogs <strong>and</strong> cats. "How long could I get assistance? How much food could I get?" We ask only one person per household to apply. Returning <strong>and</strong> new clients may come twice a month for up to three months, <strong>the</strong>n need to reapply. The amount of pet food we provide varies <strong>and</strong> is determined by <strong>the</strong> number of pets in <strong>the</strong> household, <strong>the</strong>ir sizes, <strong>and</strong> <strong>the</strong> amount of donations we receive. "What kind of food do you have?" Our food supply varies depending on what is donated to us. "My neighbor needs food too. Could I pick up food for <strong>the</strong>m?" No. We ask each client to apply in person <strong>and</strong> pick up <strong>the</strong>ir own food. "If I make a donation, could I get a receipt for my records?" We are a 501(c)(3) nonprofit organization, so most donations are tax deductible as permitted by law. We will gladly supply receipts when <strong>the</strong>y are requested. "What can I do to help?" We gladly accept donations of pet food <strong>and</strong> items, volunteer service <strong>and</strong> monetary donations.

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