Guidelines - the Santa Fe Animal Shelter and Humane Society

Santa Fe Animal Shelter/Paws in the Pantry Program Application Guidelines The following guidelines must be read and agreed to in order for a household to receive food or litter assistance. By following these guidelines we are able to help as many people as possible. If you have any questions or concerns, please contact us at (505) 983-­‐4309 x606/610. • One applicant per household. The Paws in the Pantry program is for Santa Fe County residents only. • Owner must provide proof that each pet in the household is spayed/neutered, has a current rabies vaccination and city/county license. We offer low-­‐cost spay/neuter and vaccination options for unaltered pets. • We ask for a donation at the time you receive food — whatever amount you can afford — but we do not require it. • We strive to provide a two-­‐week supply of pet food per household. Clients may return twice in one month, receiving assistance for up to three months. After that, the client needs to reapply. • We offer temporary assistance for feeding pets. We are not to be used as a permanent source of pet food. • We ask for personal information when one applies but do not share it with anyone and all information is kept strictly confidential. • We do not accept special requests. We are only able to give the brand or type of pet food and litter that we have available at the time. • We will not provide pet food for those intentionally breeding their animals. • The pet food program is for private individuals in need and not for rescue groups. • We accept all kinds of pet food; please know that a change in diet may cause stomach upset. By accepting food and/or services from the Shelter, the recipient, all household members, their friends and family agree not to hold the Shelter, its staff, volunteers, and benefactors legally liable in the unfortunate event the recipient's pet(s) becomes ill or the food upsets the pet's stomach. • We reserve the right to refuse anyone under any circumstance. If you'd like to receive assistance, please proceed to our Application.

Frequently Asked Questions "How do I apply for assistance?" Anyone who feels they're in need can apply for assistance. Visit www.sfhumanesociety.org to download the application and for more information. "Where are you located and what are your hours?" The Shelter is located at 100 Caja Del Rio, Santa Fe. We are open daily from 9 a.m. – 5 p.m. Please call 983-­‐4309 ext. 610 to confirm food is available. "Do I need to bring anything with me when I pick up food?" Bring identification, proof of spay/neuter and current rabies vaccinations and pet license. "Do you deliver?" No we do not. "I'd like to donate. Do you accept opened bags of dog or cat food?" Yes, we accept opened bags of dog and cat food as long as they: are in their original container; are not expired by more than six months; and do not contain any foreign objects such as wood, sand, etc. "My cat (or dog) recently passed away. Would you accept their supplies (blankets, beds, bowls, collars, etc) and any remaining food?" Yes, we accept all supplies having to do with the care and maintenance of dogs and cats. "How long could I get assistance? How much food could I get?" We ask only one person per household to apply. Returning and new clients may come twice a month for up to three months, then need to reapply. The amount of pet food we provide varies and is determined by the number of pets in the household, their sizes, and the amount of donations we receive. "What kind of food do you have?" Our food supply varies depending on what is donated to us. "My neighbor needs food too. Could I pick up food for them?" No. We ask each client to apply in person and pick up their own food. "If I make a donation, could I get a receipt for my records?" We are a 501(c)(3) nonprofit organization, so most donations are tax deductible as permitted by law. We will gladly supply receipts when they are requested. "What can I do to help?" We gladly accept donations of pet food and items, volunteer service and monetary donations.