ISS India - Port Agency.pdf - Inchcape Shipping Services
ISS India - Port Agency.pdf - Inchcape Shipping Services
ISS India - Port Agency.pdf - Inchcape Shipping Services
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<strong>Inchcape</strong> <strong>Shipping</strong><strong>Services</strong> - <strong>India</strong>Marine <strong>Services</strong>
<strong>ISS</strong> OwnershipName:Based:Istithmar PJSCDubai, UAEType of Business: Investment HouseMarket Capitalization: 1 Billion USD<strong>ISS</strong> <strong>India</strong>2
The Mission Statement<strong>ISS</strong> is committed to delivering a range of quality-assured marineservices to its clients across the industry. We take care to tailor thoseservices to the individual needs of the client – whether a fully integratedglobal package, the handling of a local port call or the ad hoc delivery ofa single spare part.To reach the highest standards we depend on our people - their welfare,training and expertise. We foster strong ethical values and a team spiritthat rewards commitment and initiative. By committing to excellence,accountability and transparency, <strong>ISS</strong> can best serve its valuedcustomers – efficiently and competitively.And in our race for excellence, there is no finish line!<strong>ISS</strong> <strong>India</strong>3
The Vision• Whilst continuing to grow our global <strong>Port</strong> <strong>Services</strong> business, wewill also use• Our existing and future footprint as the foundation for expandingour Cargo and• Government <strong>Services</strong> activities to include tailor-madeprocurement and logistics• <strong>Services</strong>, such that we will extract maximum benefit from ournetwork providing• Shareholders with a satisfactory return on investment. Do it Againby 2012<strong>ISS</strong> <strong>India</strong>4
<strong>ISS</strong> Corporate Profile163Number of years <strong>ISS</strong> has been in existence –tracing its roots back to Calcutta in 184761,702Number of port calls handled through ournetwork of offices in 200923,426The number of users in 2141 companies in 162 countriesand territories using <strong>ISS</strong> software products255The number of proprietary offices, located in62 territories on all 6 continents2,500,000,000448,4393,568Number of TEUs handledin 2009Two and half Billion US Dollars - the Group’sgross turnover in 2008Number of dedicated employeesworldwide<strong>ISS</strong> <strong>India</strong>5
Group Structure -Corporate$$<strong>ISS</strong> <strong>India</strong>6
<strong>ISS</strong> NetworkBahamasBahamasCanadaCanadaMexicoMexicoPanamaPanamaPuertoPuertoRicoRicoSt.St.CroixCroixUSAUSAArgentinaArgentina`il`ilChileChileEcuadorEcuadorPeruPeruUruguayUruguayBelgiumBelgiumDenmarkDenmarkFranceFranceGreeceGreeceGibraltarGibraltarItalyItalyNetherlandsNetherlandsNorwayNorwayPolandPolandSpainSpainSyriaSyriaTurkeyTurkeyUKUKBahrainBahrainIraqIraqKuwaitKuwaitOmanOmanQatarQatarS.S.ArabiaArabiaUAEUAE<strong>India</strong><strong>India</strong>ChinaChinaJapanJapanHongHongKongKongIndonesiaIndonesiaMalaysiaMalaysiaMicronesiaMicronesiaRussiaRussiaSingaporeSingaporeS.KoreaS.KoreaTaiwanTaiwanThailandThailandVietnamVietnamAustraliaAustraliaNewNewZealandZealandPapuaPapuaNewNewGuineaGuinea<strong>ISS</strong> <strong>India</strong>7
<strong>ISS</strong> Core Product• <strong>ISS</strong> Service is built on:– The commitment of our staff– Global ISO 9001-2008 Accreditation World-wide– Established Operating Procedures– Supervision by Regional Quality Managers– Audits/Questionnaires for Operators & Masters• The only agency company to achieve GlobalAccreditation<strong>ISS</strong> <strong>India</strong>8
Operational Excellence• First class port agents with local expertise• Quick, accurate, detailed PDAs• Good local Data– Vessel Line Ups– Specialist Knowledge• Smooth, safe turnaround• Quick dispatch of cargo documents• Prompt communication• HSSE focus• Leading edge technology• LRQ Assurance to ISO9001:2008 standards• Global QA Team<strong>ISS</strong> <strong>India</strong>9
DA Management• Standardized high quality DA• Reduced administration costs / Improved efficiency• Improved DA turnaround.• Single point of contact• Improved financial controls<strong>ISS</strong> <strong>India</strong>10
Environmental, Health andSafety• <strong>ISS</strong> operates under a comprehensive Environmental, Health andSafety Plan.• We are committed to operate in a safe, environmentally soundand healthy manner in all of our business transactions andoperations.• <strong>ISS</strong> will provide a safe and healthy working environment inaccordance with relevant legislation, regulation and commonsense.• A copy of our plan can be provided for your review<strong>ISS</strong> <strong>India</strong>11
<strong>ISS</strong> <strong>India</strong> Background &History• <strong>ISS</strong> entered in <strong>India</strong> in June 2005 and today has established itsname in <strong>India</strong>n shipping Industry as a leading Marine Serviceprovider in <strong>India</strong>.• From Head Office in Mumbai, <strong>ISS</strong> has expanded its services toinclude all seaports of <strong>India</strong>.• Staffed with experienced and highly motivated personnel, offeringbest quality service, at competitive rates.• In July 2007, <strong>ISS</strong> acquired M/s Adsteam Agencies <strong>India</strong> Ltd, whichhas added all the Adsteam <strong>India</strong> offices into the <strong>ISS</strong> <strong>India</strong> fold.• Extensive network of offices across <strong>India</strong>, with proven trackrecord.<strong>ISS</strong> <strong>India</strong>12
<strong>ISS</strong> <strong>India</strong> – <strong>Port</strong> <strong>Agency</strong><strong>Services</strong>Our specialized service in Agencies are:• Bulk Carriers (Coal / Iron Ore / Copper Concentrate / Steel / PetCoke / Grain / Manganese Ore / Timber / Clinker etc)• Chemical / LPG / Gas / Product / Crude / Veg oil & other Tankers• Cruise Ships / Navy Ships• Crew Change• Owners Protective Agents• Bunker supply support services.• Spare part delivery support services• Container / Liner <strong>Agency</strong> <strong>Services</strong>• Offshore support services.<strong>ISS</strong> <strong>India</strong>13
Local Expertise – <strong>Port</strong>Agencies• Excellent Contacts in the <strong>Shipping</strong> CircleWe have an excellent relationship at all levels in public andprivate sectors of the shipping industry in <strong>India</strong> i.e. <strong>Port</strong>Authorities, Government Officials, Embassies, ClassificationSocieties, Ship owners, Shippers and Receivers, Tug and PilotsAssociation, Stevedores, Terminal Operators, Shipyards,Repairers and Suppliers.<strong>ISS</strong> <strong>India</strong>14
Benefits of using <strong>ISS</strong> <strong>India</strong>• Globally recognised agent.• Financial control at Mumbai Head Office, Single point of contact.• Operational control for West Cost of <strong>India</strong> at Mumbai Head office andfor East Cost of <strong>India</strong> at Kolkata.• Strategic location of offices.• 24 / 7 Operation.• Local knowledge and expertise of experienced personnel.• Quality Conscious.• Diligent & Professional Service.• Proactive and Consistent reporting.• Stringent and prompt DA control and turnaround.• Quality service at a competitive price.<strong>ISS</strong> <strong>India</strong>15
<strong>ISS</strong> <strong>India</strong> – Location offices(INDIA HEAD OFFICE)<strong>ISS</strong> MUMBAIALSO DIRECTLY COVERS Minorports in Maharashtra state likeRatnagiri, Dharamtar etc)<strong>ISS</strong> Mundra<strong>ISS</strong> Kandla<strong>ISS</strong> Pipavav<strong>ISS</strong> Kolkata <strong>ISS</strong> Haldia <strong>ISS</strong> Vizag<strong>ISS</strong> Mumbai<strong>ISS</strong> JNPT<strong>ISS</strong> Goa<strong>ISS</strong> Kakinada<strong>ISS</strong> Tuticorin<strong>ISS</strong> Chennai<strong>ISS</strong> Jamnagar<strong>ISS</strong> New MangloreALL OTHER PORTS IN INDIA VIAOUR ASSOCIATE OFFICES.
<strong>ISS</strong> <strong>India</strong> Full style• <strong>Inchcape</strong> <strong>Shipping</strong> <strong>Services</strong> – <strong>India</strong> Full Style• <strong>ISS</strong> <strong>Shipping</strong> <strong>India</strong> Ltd (Ex Adsteam <strong>Agency</strong> <strong>India</strong> Ltd)• 308, Monarch Plaza, Sector 11, CBD Belapur,• Navi Mumbai 400 614, INDIA.• Tel : 91 22 6789 4800• Telefax : 91 22 2757 1864• Email : youriss.india@iss-shipping.com• Website : www.iss-shipping.com• Key Persons :• Cdr Pradeep Mishra (IN Retd)• General Manager – <strong>India</strong>• Dir : 91 22 6517 2303 / 6789 4851• Mob : 91 9769932394• Email : pradeep.mishra@iss-shipping.com<strong>ISS</strong> <strong>India</strong>17
<strong>ISS</strong> <strong>India</strong> Full styleMarine <strong>Services</strong> (<strong>Port</strong> <strong>Agency</strong>)• Koushik Chakraborty (based at Kolkata)<strong>Port</strong> Manager – East coast <strong>India</strong>Dir : 91 (33) 2280 6644Mob : 91 98305 18889Email : Koushik.Chakraborty@iss-shipping.com<strong>ISS</strong> <strong>India</strong>18
<strong>India</strong>n <strong>Port</strong>s<strong>ISS</strong> <strong>India</strong>19
Many thanks foryour attention.Footer heading goes here 20
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