Exclusive - Oceania Cruises

General InformationNotificationInformation contained in this brochure is not an offer ora contract. The transportation of guests and baggageon Oceania Cruises’ vessels is provided solely by theOperator and is governed by the Terms and Conditionsprinted on the Guest Ticket/Contract. For completeinformation on Terms and Conditions, itineraries, liabilityof Oceania Cruises, and all sections mentioned below,please refer to the Guest Ticket/Contract. A copy of theGuest Ticket/Contract is available by contacting yourTravel Agent or online at OceaniaCruises.com. Uponbooking the cruise, all of the Terms and Conditionsof the Guest Ticket/Contract shall be binding on theparties thereto.FaresFares are per person and are based on double occupancy.Fares do not include pre-paid charges, personal chargesor optional facilities and service fees, as those termsare clearly defined in the Guest Ticket/Contract. Also notincluded are shore excursions, meals ashore, baggagehandling, gratuities, beverages not part of the regularmenu, laundry service and other onboard amenitiesand services, including spa treatments. InternationalBrochure Fares, Intro Fares, Special Fares and Backto Back Fares include cruise-related government feesand taxes.Deposit and PaymentsThe per person, per cruise deposit required to secureyour reservation is 20% of the applicable cruise farefor Owner’s, Vista and Oceania Suites and €500 for allother suite/stateroom categories and must be receivedwithin 7 days of your initial reservation. Final balancedue must be received no later than 151 days prior tocruise departure for cruises of 20 days or longer and91 days prior to cruise departure for all other cruises,together with passport details and any special onboardservice requests; otherwise, booking may be subject toimmediate cancellation and any applicable penalties.American Express, MasterCard, Visa, Discover, TravelAgency checks and personal checks are accepted fordeposits and full payments. For your convenience, yourFinal Payment may be automatically charged to the creditcard used to make the initial deposit. Oceania Cruisesaccepts no responsibility for credit card foreign currency/transaction processing fees independently assessed byissuing banks. None of these fees separately chargedby the issuing banks accrues to the benefit of OceaniaCruises. Third party credit card charges can only beaccepted when accompanied by valid authorization tocharge from the relevant card owner.Single SupplementsThere will be a charge for single occupancy of 200% ofthe double occupancy suite or stateroom fare.Third and Fourth GuestsThird and fourth guests in a stateroom will be charged acruise only rate of €120 per person per day.Children, Infants and Unaccompanied MinorsInfants must be one year of age as of the first day of thecruise. Guests travelling with a young infant that doesnot meet the infant policy will be denied boarding. Norefunds or other compensation shall be due from OceaniaCruises to anyone as a result of the denial of boardingto an underage infant or any accompanying guests. Anyguest under the age of 18 must be accompanied byand occupy the same stateroom as an adult 18 yearsor older. Oceania Cruises does not provide for the care,entertainment or supervision of children.Guest Etiquette and ConsiderationOceania Cruises, its Masters, General Managers, ChiefPursers or any other deputized figures of authorityonboard the vessels reserve the right, at their solediscretion, to disembark any guest, in any port of call,for any reason, should they be considered a nuisanceto or endanger the “quiet enjoyment” of guests onboardor if they are found to be a nuisance, threat or dangerto guests, staff or otherwise hinder the safe andsecure operation of the vessel or any associated landprogrammes. Any guest(s) disembarked from the vesselsor associated land programmes are solely responsible forany costs incurred with repatriation. The full cruise farewill be considered earned and retained and no refundsor reimbursements given. Please refer to Guest Ticket/Contract for further detailed information.PregnancyOceania Cruises cannot accept guests who will haveentered their 24th week of pregnancy by the beginningof, or at any time during, the cruise.ReservationsTo reserve your Oceania cruise, please contact yourTravel Agent. International clients must be bookedthrough travel agencies within their respective countryof residence.Changes to a ReservationChanges to a reservation after deposit and prior toissuance of travel documents may result in assessmentof administrative fees and service charges beyond thecontrol of Oceania Cruises. Administrative fees andservice charges will vary and are based on the type ofchange to your cruise departure, itinerary, hotel or landpackage. Guests are responsible for any additional costsincurred as a result of these changes. Some changes,including name changes, may also be consideredcancellations and applicable fees will be assessed. Anychanges to a reservation that result in imposition ofairline or other cancellation fees are the responsibility ofthe guest. No refund will be made for unused or partiallyused portions of the cruise, including shore excursions orair/land programmes arranged by third parties, except asspecifically outlined in the Guest Ticket/Contract.Cancellation and RefundsA 100% cancellation fee will be imposed as indicatedfor non-appearance or the absence of written notice.Fare is defined as the full cost of any cruise or aircomponent purchased from Oceania Cruises, excludingoptional facilities and services fees. Please refer to thefull Terms and Conditions of the Guest Ticket/Contractfor fees relating to the cancellation of optional facilitiesand services.A full refund of payments received will be madewhen Oceania Cruises receives written noticeof cancellation as indicated by the CancellationFee Schedule listed here. Cancellation notices must bereceived by Oceania Cruises in writing. Guests who cancelwithin the indicated periods are subject to the following perperson cancellation fees:Cruises of Less than 20 Days120 – 91 Days Prior €75 per person90 – 76 Days Prior 25% of Fare75 – 61 Days Prior 50% of Fare60 – 31 Days Prior 75% of Fare30 – 0 Days Prior 100% of FareCruises 20 Days or Longer150 – 121 Days Prior Deposit Amount120 – 91 Days Prior 50% of Fare90 – 61 Days Prior 75% of Fare60 – 0 Days Prior 100% of FareOptional Travel InsuranceWe strongly recommend that all guests purchasecomprehensive travel insurance that includes Medicaland Baggage Protection, as well as Trip Cancellation/Interruption Insurance to cover the full purchase price ofthe cruise, including air and/or land programme costs.Your travel agent can provide additional informationabout the various insurances available.ItineraryAll itineraries, including points of embarkation anddebarkation, are at the discretion of Oceania Cruises andmay be modified up to and during the voyage. OceaniaCruises reserves the right to amend, cancel or makesubstitutions for any travel component without priornotice to the guest, including hotels, ports of call or othermodes of transportation if, in its opinion, the situationrequires a change or cancellation of arrangements.Oceania Cruises does not assume responsibility orliability for any loss, inconvenience, or expense incurredby guests as a result of any changes or cancellations asdetailed in the Guest Ticket/Contract. When practicable,Oceania Cruises will promptly notify guests or their TravelAgent of a cruise itinerary change.ResponsibilityOceania Cruises accepts no liability or responsibility,whether occasioned by railroad, motor coach, private car,boat, aircraft or any other conveyance, for any injuries,damages, loss, accident, delay or irregularity whichmay be caused either by reason of defect, through theacts or defaults of any company or person or in carryingout the arrangements of the cruise or cruisetour asa result of any cause beyond the control of OceaniaCruises. Guests specifically release Oceania Cruises fromany and all claims for loss or damage to baggage orproperty or from personal injuries or death, or from lossor delay arising out of the acts, omissions or negligenceof any independent contractors, such as air carriers,hotels, shore excursion operators, restauranteurs,transportation providers, medical personnel or otherproviders of services or facilities. All arrangementsmade with independent contractors are made solely forthe convenience of guests and are done at the guests’own risk. Medical personnel are independent contractors.Oceania Cruises specifically disclaims all liabilitiesfor damages for emotional distress, mental sufferingor psychological injury of any kind, except to the extentprovided by 46 U.S.C. §183. Tickets, vouchers and anyother travel documents are subject to all terms andconditions of the respective suppliers, some of which maylimit a supplier’s liability. Please refer to the Guest Ticket/Contract for further detailed information.Independent Travel ArrangementsOceania Cruises does not provide air transportation forinternational guests. Flights can be purchased separatelyfrom your Travel Agent along with your cruise and anyother land arrangements that you may require. OceaniaCruises has no responsibility with regard to air or landtravel arrangements that have been made by third-partyagents, including non-refundable, restricted travel orfrequent flyer tickets. This exclusion of liability includesconsequences to independently arranged air or landtravel that may result in last minute changes in theembarkation or debarkation ports, and delays in arrivalat any airport or port location. Please refer to the GuestTicket/Contract for full Terms and Conditions of theseexclusions.Seat Assignments & Pre-Flight ArrangementsAny pre-flight arrangements, such as seat assignments,frequent flyer programmes, wheelchair requests, oxygenor special meal requests, must be made by the guestdirectly with the airlines based on their policies andprocedures. Oceania Cruises cannot confirm any specialairline requests unless otherwise specified. These specialrequests and services should be arranged by your TravelAgent directly with the airlines.Baggage PolicyLuggage for Oceania Cruises’ guests must be handledpursuant to regulations and tariffs of airlines,government security requirements and ground operators.Luggage exceeding these limitations will be subjectto charges as set forth by the individual operators,including any excess baggage charges. Fees for checkedluggage are now common and are the responsibility ofthe guest. Please check with your specific airline(s) fortheir respective luggage policy. Oceania Cruises reservesthe right to refuse any items that may be considereddangerous (explosives, firearms, liquid oxygen,combustible or illegal items). Oceania Cruises reservesthe right to search any baggage for security reasons.All hand-carried luggage and personal effects are theresponsibility of the guest at all times. Oceania Cruisesis not responsible for the loss of or damage to guests’luggage. Baggage insurance is recommended. Luggageand personal belongings will be taken off the ship uponguest debarkation. Under no circumstances will luggagebe kept onboard without the owner of such luggage beingon the vessel. Guests may bring a reasonable amount ofluggage onboard an Oceania Cruises vessel. No baggageor items heavier than 70 lbs. will be loaded onto or offloadedfrom our vessels. Please refer to your Guest Ticket/Contract for all applicable Terms and Conditions.Documentation and VisasPassport and Visa requirements, and regulations inregards to vaccination certificates and other healthrequirements vary by destination. It is the soleresponsibility of each guest to obtain and have availablethe appropriate valid travel and health documents fortheir chosen itinerary. Any guest travelling without theproper documentation will not be allowed to board thevessel and no refund of cruise fare or any other travelcomponents purchased from Oceania Cruises will beissued. Passports must be valid six months from thedate of trip completion. Due to airline security measures,your passport name must match your airline ticketname or you may be denied boarding. Oceania Cruisesaccepts no responsibility for obtaining required visasnor for advising guests of visa or other immigrationrequirements beyond the guidelines indicated.Oceania Cruises does not provide visas, except whenguests take Oceania shore excursions in Russia. Atselected other ports Oceania Cruises provides visasonboard at a cost if not already purchased – a full listof ports where this is provided, as well as details of allsailings where British citizens must purchase visas inadvance can be found on the Oceania Cruises page on thewebsite of our visa partners, CIBT - uk.cibt.com/oceania.Travel AdvisoriesThe U.S. Department of State’s Consular InformationSheets are available for every country of the world.Oceania Cruises recommends that all guests visit theU.S. Department of State’s web site at http://travel.state.gov to obtain information concerning the status of anyadvisories or warnings issued to travellers for specificcountries around the world.Cruise DocumentsAll final cruise documents and other arrangements madeby Oceania Cruises on behalf of the guest(s) will be sentto the designated travel agency or directly to the guestapproximately 21 days prior to sail date. A service feemay be charged for early issuance of documentation orfor the expedited shipment of documents.ClothingRecommended onboard clothing is resort or country clubcasual.For evening dining, elegant casual resort wearis suggested. We request that jeans, shorts, t-shirts ortennis shoes not be worn at dinner.BoardingGuests are required to be onboard the vessel at leasttwo hours prior to the scheduled departure time. Shouldthe (in)actions of any guest(s) result in the vessel notsailing at its scheduled departure time, Oceania Cruisesshall assess Late Departure Fees, beginning at $1,000per guest, to said guest(s) directly responsible for anydeparture that is delayed more than 15 minutes beyondthe scheduled and published departure time, to cover thecosts levied against Oceania Cruises by port authorities,governmental and quasi-governmental agencies asagreed and liquidated damages.SmokingFor the safety and security of all guests and staffonboard, Designated Smoking Areas are available onthe forward, starboard corner of the Pool Deck andin the aft, port corner of Horizons. These areas arecomfortably furnished and conveniently located nearfood and beverage areas. Smoking is expressly forbiddenin all staterooms and suites, on verandas, or in any areasof the ship other than officially Designated SmokingAreas. Smoking in a stateroom or suite or on a verandarepresents a serious fire and safety hazard to all guestsand staff. Guests choosing to disregard this policy willbe disembarked at the next port of call and may alsobe subject to additional fees that will be imposed tocover the costs associated with any damage to andthe required cleaning of furnishings, verandas andsurrounding deck and accommodation areas. All areasother than those specified as Designated Smoking Areaswill remain smoke-free. This includes all guest suitesand staterooms, verandas, restaurants, public areas,the Casino and all other areas of the ship. Cigar andpipe smoking is only permitted on the forward, starboardcorner of the Pool Deck.Medical ServicesEach of our vessels is equipped with limited medicalfacilities and staffed by internationally accreditedmedical personnel. Customary Emergency Room fees andcharges do apply for medical services and are dictated bythe services performed by the ship’s medical staff. Guestswith any medical condition(s) or special needs that mayrequire treatment or attention or accommodation duringthe voyage, or needing to travel with medical apparatus,including wheelchairs, motorized scooters, oxygentherapy, etc., must advise Oceania Cruises in writing attime of deposit. Please note some ports of call may notbe suitable for guests with limited mobility and in suchcases, may preclude debarkation for any individual withlimited mobility, with or without the aid of a wheelchairor motorized scooter. Oceania Cruises has the right torefuse or revoke passage to anyone who, in its judgment,is in a physical, mental or emotional condition unfit fortravel or whose comfort onboard may be compromiseddue to situations beyond the care that can be providedby Oceania Cruises.Alcohol PolicyThe sale and consumption of alcoholic beverages will belimited to guests aged 21 years or older. Oceania Cruiseswill refuse and prohibits the sale or service of alcoholicbeverages to guests under the age of 21 years. Guestsare kindly reminded to consume alcohol in moderation.Oceania Cruises reserves the right to prohibit and retainall alcohol bought ashore for consumption onboardthe vessel.GratuitiesHow much you choose to tip is a personal matter andcompletely at your discretion. For your convenience thefollowing gratuities are automatically added to yourshipboard account. For guests occupying staterooms,gratuities of $14.50 per guest, per day will be added. Forguests occupying Penthouse, Oceania, Vista or Owner’sSuites where Butler Service is provided, gratuities of$20.50 per guest, per day will be added. In addition,an 18% service gratuity is automatically added to allbeverage purchases, spa services and dinner at LaReserve. Naturally, guests may adjust gratuities whileonboard the vessel at their sole discretion.Acts of Nature, Strike, or Other ConditionsBeyond ControlNeither Oceania Cruises nor the owners or operators ofthe vessels identified in this brochure shall be liable fordelay or inability to perform any condition in this brochureor any part thereof, caused by or arising out of strikes,lockout or labour difficulties or shortages, whether or notOceania Cruises is a party thereto or to any other acts ofnature, force majeure or other circumstances beyond thecontrol of Oceania Cruises.For Profit EntityNotwithstanding that Oceania Cruises, at theguest’s option, arranges air transportation, hotelaccommodations, ground transfers, shore excursionsand other services with independent suppliers of theservices, it should be understood that Oceania Cruises,being a “for profit entity,” earns a profit on the sale ofoptional services.Sellers of Travel LawsOceania Cruises has obtained exemption from the Sellersof Travel Laws of Florida, California and other similarlysituated jurisdictions based upon its status as a commoncarrier/ocean carrier.NoticeWhile Oceania Cruises makes every effort to adhere tothe specifics shown in this brochure, circumstancesmay require otherwise. All information contained hereinis subject to change without notice at Oceania Cruises’discretion. All schedules and fares listed in this brochureare subject to change without notice. Oceania Cruisesis not responsible or liable for typographical errors,omissions or misprints.Terms & Conditions*Offers expire 31 December 2012. All fares listed are cruise only in Euros, per person, based on double occupancy and include Non-Commissionable Fares. Cruise-related government fees and taxes are included. Local taxes in country of purchase may apply. Alladvertised fares, offers and any applicable upgrades or special amenities shown are per person based on double occupancy unless otherwise indicated, are subject to availability at time of booking, may not be combinable with other offers or loyalty programmebenefits, are capacity controlled and may be withdrawn without prior notice or remain in effect after the expiration date. Shipboard credits are per stateroom. For itineraries shown with multiple departures, sailing prices may vary and any “Fares From” pricingis based on Category G unless otherwise indicated. Single rate and rate for 3rd and 4th guests are available upon request; call for details. Cruise Ship Fuel Surcharge may apply and, if applicable, is additional revenue to Oceania Cruises. Introductory, Launch,Back to Back and Special Fares are based on published International Full Brochure Fares. International Full Brochure Fares may not have resulted in actual sales in all cabin categories, may not have been in effect during the last 90 days and do not includePersonal Charges and Optional Facilities and Services Fees as defined in the Terms and Conditions of the Guest Ticket Contract which may be viewed at OceaniaCruises.com. Oceania Cruises reserves the right to correct errors or omissions and to change anyand all fares, fees and surcharges at any time. Suite and stateroom measurements are approximate, and those in same category may vary in size. They may also have different furniture placement than as depicted in the photographs. Additional Terms andConditions may apply. Complete Terms and Conditions may be found at OceaniaCruises.com or in the Guest Ticket Contract. Ships’ Registry: Marshall Islands. PRO40107 EU73