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THE PLURAL OF ANECDOTE IS NOT DATA:1 ... - UDC Law Review

THE PLURAL OF ANECDOTE IS NOT DATA:1 ... - UDC Law Review

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\\jciprod01\productn\D\DCR\16-1\DCR104.txt unknown Seq: 23 29-JAN-13 10:26<strong>THE</strong> <strong>PLURAL</strong> <strong>OF</strong> <strong>ANECDOTE</strong> <strong>IS</strong> <strong>NOT</strong> <strong>DATA</strong> 39TABLE 4. AVAILABLE LEGAL SERVICES BEFORE <strong>THE</strong> HEARING. All numbersin the table represent percentages, and all percentages are rounded.Aware of free legal Received any legalservicescoachingNo 39 79Yes X 11Yes but decided not to use it 32 XYes but were unable to receive help 29 XWith respect to whether they were aware of free legal services, thirty-nine percentsaid no. Another twenty-nine percent said they had contacted a legal serviceprovider but were unable to receive the assistance they needed. Another thirtytwopercent were aware of free legal services but decided not to use them. Elevenpercent said they received some legal coaching.Whether an individual can obtain representation in a UI case may depend ontiming. OAH notifies employees of the availability of free legal assistance in Englishand in Spanish when it sends out the hearing notice, and provides telephonenumbers for EAP and CAP. The CAP prefers to be contacted after the hearingdate has been scheduled but at least five days before the hearing is to be held toallow adequate time to prepare. Claimants who file their appeals in person maylearn of the availability of free legal assistance at one of four DC law schoolsearlier in the process (when the claim is initially filed, rather than when theyreceive the hearing notice). Individuals who file their claims by mail might notlearn about the law school programs at all.TABLE 5. IMPRESSIONS <strong>OF</strong> <strong>THE</strong> HEARING. All numbers in the table representpercentages, and all percentages are rounded.Strongly Agree Disagree StronglyAgreeDisagreeI was able to tell my side of the story during 47 38 7 4the hearingI understood the instructions 50 29 14 4There were moments I wish I was better 36 29 21 4preparedThere were moments I wish I understood the 32 40 18 11law betterAn attorney would have been helpful 54 21 18 4The hearing met my expectations 36 40 11 14Only eleven percent of participants felt they were not able to explain their sideof the story during hearings, but seventy-five percent believed that representationby a lawyer would have been helpful. But with more detailed questions abouthow they conducted themselves, the picture changes: more than half (sixty-fivepercent) wished they had been better prepared; almost three quarters (seventy-

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