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Terms and Conditions of Appointment as an Insurance ... - Aviva

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<strong>Terms</strong> <strong><strong>an</strong>d</strong> <strong>Conditions</strong>liquidation or entering into a compositionwith <strong>an</strong>y creditors, or having a receiver orexaminer appointed;(d) if the Intermediary is in breach <strong>of</strong> <strong>an</strong>y<strong>of</strong> its obligations under these T&Cs <strong><strong>an</strong>d</strong>h<strong>as</strong> not remedied that breach to thesatisfaction <strong>of</strong> <strong>Aviva</strong> within 28 BusinessDays <strong>of</strong> that breach having occurred.6.1.5 The payment <strong>of</strong> commission shall constitutethe entire payment by <strong>Aviva</strong> to theIntermediary in respect <strong>of</strong> the Business <strong><strong>an</strong>d</strong>the Intermediary shall not be entitled to <strong>an</strong>yother payment. In particular but withoutlimitation the Intermediary shall not beentitled to <strong>an</strong>y other payment in respect<strong>of</strong> <strong>an</strong>y expenses or outlays incurred by theIntermediary in connection with or pursu<strong>an</strong>tto the terms <strong>of</strong> these T&Cs. The Parties agreethat all payment for the carrying on <strong>of</strong> theBusiness should be compli<strong>an</strong>t with ApplicableLaws <strong><strong>an</strong>d</strong> Regulations.6.2 Supply <strong>of</strong> Documents<strong>Aviva</strong> shall <strong>as</strong> it considers re<strong>as</strong>onable <strong><strong>an</strong>d</strong>appropriate to its role <strong>as</strong> underwriter <strong>of</strong> theInsur<strong>an</strong>ce Policies:6.2.1 at its own expense, supply the Intermediarywith or make available to the Intermediaryrelev<strong>an</strong>t <strong><strong>an</strong>d</strong> re<strong>as</strong>onable information <strong><strong>an</strong>d</strong>documentation relating to <strong>Aviva</strong> <strong><strong>an</strong>d</strong> theInsur<strong>an</strong>ce Policies to enable the Intermediaryto properly carry on <strong>of</strong> the Business <strong><strong>an</strong>d</strong> carryout its obligations under these T&Cs;6.2.2 at its own expense, supply the Intermediarywith or make available to the Intermediarysuch catalogues, pamphlets <strong><strong>an</strong>d</strong> otheradvertising or marketing material to enablethe Intermediary to carry on the Business <strong><strong>an</strong>d</strong>carry out its obligations under these T&Cs.6.3 Response to Information Requests<strong>Aviva</strong> shall, unless it determines that it isinappropriate to do so by re<strong>as</strong>on <strong>of</strong> <strong>an</strong>yconflict with Applicable Laws <strong><strong>an</strong>d</strong> Regulations,Client confidentiality, market practice orotherwise, use its best endeavours to:6.3.1 reply promptly to <strong>an</strong>y re<strong>as</strong>onable requestsfor information in relation to the Insur<strong>an</strong>cePolicies from the Intermediary;6.3.2 deal promptly with <strong>an</strong>y proposals,correspondence <strong><strong>an</strong>d</strong> claims in relation to theInsur<strong>an</strong>ce Policies for Clients, submitted to itby the Intermediary <strong><strong>an</strong>d</strong> shall communicateits decision on <strong>an</strong>y proposal or claim to theIntermediary <strong>as</strong> soon <strong>as</strong> practicable after suchdecision h<strong>as</strong> been made;6.3.3 deal promptly with <strong>an</strong>y requests or enquiriesfrom the Intermediary relating to theInsur<strong>an</strong>ce Policies for Clients <strong><strong>an</strong>d</strong> use its bestendeavours fully to support the Intermediaryin the conduct <strong>of</strong> its business for the purpose<strong>of</strong> fulfilling its obligations under these T&Cs.6.4 Notification <strong>of</strong> Information<strong>Aviva</strong> shall notify the Intermediary <strong>of</strong> thefollowing <strong>as</strong> soon <strong>as</strong> re<strong>as</strong>onably practicable:6.4.1 <strong>of</strong> <strong>an</strong>y ch<strong>an</strong>ge in the business address,telephone or fax number, e-mail address orother contact details <strong>of</strong> <strong>Aviva</strong>;6.4.2 if <strong>Aviva</strong>’s authorisation <strong>as</strong> <strong>an</strong> insur<strong>an</strong>ceundertaking is revoked or notice is received <strong>of</strong><strong>an</strong> intention to revoke or if <strong>Aviva</strong> otherwisece<strong>as</strong>es to be authorised to conduct ¬life<strong>as</strong>sur<strong>an</strong>ce in the Territory;6.4.3 if <strong>Aviva</strong> enters into liquidation or entersinto a composition or arr<strong>an</strong>gement with itscreditors or h<strong>as</strong> a receiver appointed over allor <strong>an</strong>y part <strong>of</strong> its <strong>as</strong>sets or h<strong>as</strong> <strong>an</strong> examinerappointed, or being a partnership is dissolved.SECTION 7.0 - CLIENT INSTRUCTIONS7.1 Client InstructionsIf <strong>an</strong>y Client instructs <strong>Aviva</strong> in writingthat they desire some other person to beregarded <strong>as</strong> intermediary in relation to <strong>an</strong>Insur<strong>an</strong>ce Policy, then <strong>Aviva</strong> shall notify theIntermediary <strong><strong>an</strong>d</strong> thereafter, <strong>Aviva</strong> shall berele<strong>as</strong>ed <strong><strong>an</strong>d</strong> discharged from its obligationsunder these T&Cs <strong><strong>an</strong>d</strong> <strong>an</strong>y other agreementbetween the Parties in so far <strong>as</strong> that Clientis concerned, save only <strong>as</strong> regards <strong>an</strong>ycommissions that might be payable, subjectto <strong><strong>an</strong>d</strong> in accord<strong>an</strong>ce with Clause 6.1 <strong><strong>an</strong>d</strong>the Commission Arr<strong>an</strong>gements, to theIntermediary in respect <strong>of</strong> Insur<strong>an</strong>ce Policiesissued by <strong>Aviva</strong> prior to the date <strong>of</strong> suchinstruction from the Client.

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