Pearls of WisdomA few Pearls of Wisdom from our Travel ExpertsAirline Information For Pre / PostTour / ExtensionsPassengers with their own ticket willget a discount (though the servicecharges will still be charged). You willbe responsible to keep us informedof your flight and tour joining details.Should you be arriving before thegroup, please give us your contactnumbers in case of any change.If traveling in advance or extendingyour stay, you may not be bookedon the same airline / hotel with thegroup, in which case you will have tomake your own transfer arrangements.We can arrange your transfers at anadditional cost.Date ChangeAny change of your return journey dateafter departure from India, will attracta ‘Change in Reservation Fee’, payabledirectly to the airline. This fee mayrange from USD 75 to 200 or more perperson. In addition, a class differencemay be applicable in case seats are notavailable in the group class. This can beadvised only at the time of date change.Class of TravelPassengers can upgrade to Business /First Class by paying the differencein the airfare at the time of bookingthe tour.Note:If traveling on your own after the tourends, the responsibility to reconfirmair tickets would be yours.TaxesThe tour price does not include airport,government taxes and fuel charges orany other taxes that may be levied,unless specified otherwise.Arrival / Departure TransfersAs other members of your groupwould be flying from different hubsfrom India, you would be required towait for some time so that they canjoin you at the arrival area as commonairport pick-up facility is provided forthe entire group. Also in view of thecommon airport drop facility providedfor your group, you would be requiredto travel to the airport along with othergroup members even though yourflight time is later than other membersof your group.Things To Carry On TourIn general, carry 4 to 5 pairs of casualclothing like jeans, trousers, shorts,T-shirts, shirts, Punjabi dresses, sarees,swimwear, comfortable walking shoesand a formal attire for occasions like aGala Evening Dinner, Captain’s Dinner,Casino visit. In Europe, you will needto additionally carry thermal wear /warm clothing like woolen sweaters /pullovers, shawls, warm socks, warmjacket, stockings, gloves and a windcheater. Carry some woolen pullovers/ shawls.Baggage InformationPlease travel light as porters are notalways available. Bags with wheels areadvised as you need to carry your bagsat the airports, from /to the coach,hotels, etc. Expect to pay upto Euros2/- per suitcase per way to porters.Your check-in baggage should belocked and clearly labeled for easyidentification both inside and outside.Never accept any parcel / bags fromany strangers / co-passengers. Be alertwhile loading / unloading your luggagelest you be robbed.We recommend an overnight bag withthe bare essentials for the overnightstays in some hotels.Airline Baggage AllowanceEconomy class passengers may carryupto 20 kgs of check-in baggageper person and one piece of handluggage not more than 5 kgs. Excessbaggage payment varies on lowcost airlines and is 1.5% of normal IATAfare on other airlines. Travellers on lowcost carriers are liable to pay for theirluggage as per airline policy.Please note that, airline / baggagepolicies are revised from time to time.Please check with the concerned airline.Hand Baggage / Essential /Personal ItemsYour hand baggage should includetoiletries, sun glasses, extra set ofprescription glasses, torch, umbrella,sweater / shawl, camera / video(batteries to be removed and kept in thecheck-in baggage), film rolls or videocassettes, universal electric plug pin,international roaming cellular phone,SIM card and charger if necessary and aset of clothes. Valuables should not beput in the check-in baggage and shouldbe kept in hand baggage only, along withmedicines with doctor’s prescriptions.Medicines need prescriptions, with adrug generic name listed, as the brandname differs across countries.Note:Airline rules regarding baggage keepchanging. All your baggage will bescreened and possibly hand-searchedas part of the security measures.Travellers may carry limited quantitiesof liquids, gels or pastes in containersnot exceeding 3 oz. or 90 ml. Thecontainers must be carried in a separateclear plastic, zip-top or re-sealable bagthat does not exceed 20cm x 20cm. Atthe airport, the plastic bag must beremoved from the cabin bag and bex-rayed separately.You Are Responsible For YourDocuments And PossessionsAll guests will have to take the riskand responsibility of all their baggage,belongings, currency, valuables,documents and personal effects(collectively 'baggage') at all timesduring the tour, whether during travelon the airline or during your stay inhotel or during travel in coaches, whileon excursions or otherwise.If you forget to carry or if you loseessential travel documents such aspassport, visa, tickets etc., you may becompelled to curtail the tour and youmay have to incur extra expenses, forwhich you alone shall be responsible.<strong>Cox</strong> & <strong>Kings</strong> shall not be responsibleor liable for any loss or damage inrespect of your baggage etc. or theircontents whether due to theft, accident,negligence or otherwise; and for anycancellation or curtailment of your tourcompelled by any such loss of baggageetc. and we shall pay no compensationor refund to you;It is advisable that you do not carryvaluables on the tour. However, if youcarry any valuables, we recommendthat you use all available facilities tokeep them secure during your tour.In this regard, some hotels provideSafe Deposit Lockers (which may becharged separately). In case of airlines,we recommend that you declare yourvaluables to the airline at the time ofcheck-in and pay an additional charge,as may be stipulated by the airline,to make the airline responsible for10 | <strong>Cox</strong> & <strong>Kings</strong> | Duniya Dekho | Winter 2012
Pearls of WisdomA few Pearls of Wisdom from our Travel Expertsvaluables. Without such declaration,airlines can invoke limitation of liabilityprotections provided in internationalconventions and laws.If your baggage is lost or misplacedat any time during the course of yourtour, it is your responsibility to take allappropriate actions to file complaintswith the concerned authorities,including police, airline office etc.Please understand that as the TourManager is responsible for the wholegroup of tour participants, he may notbe in a position to escort you to lodgea complaint with the authorities, as itcould compromise the convenienceand time of the group. Furthermore,tour managers / assistants / escortsare assisting the tourists throughoutthe tour and are not responsiblefor tourists' baggage or any kind ofpersonal belongings. On the entire tourthe tourists have to be responsibleand carry the baggage on their own.Instructions as well as information ofthe tour are to be followed in the grouptours and the tour manager / companyis not responsible for any instructionsnot followed / overruled by the touristsand / or its consequences.Travel DocumentsYou should carry your <strong>Cox</strong> & <strong>Kings</strong>service vouchers (if any), hotel contactlist, airline tickets, your passport,passport-sized photographs, overseastravel insurance policy, emergencycontact numbers, travellers cheques/ foreign exchange pre-paid card, etc.with you. Please carry a photocopy of allthe documents listed above includingvalid visa pages, which are to be keptseparately from the original.Example: A photocopy in your suitcaseand the original passport with you onperson.Important:• Keep one set of these documentswith your family / relatives in India• Carry one set with you on the tour inyour handbag.• Carry one set with you on the tour inyour suitcase / check-in baggage.This is necessary should you lose ormisplace any of your documents whilston tour.If you are carrying Travellers Cheques,please keep the purchase receipt ina safe place, away from the originalTravellers Cheques. Your passport isrequired as identification to encashyour travellers cheques. Most creditcards and US Dollar travellers chequesare widely accepted.PASSPORT REQUIREMENTBring the original passport at the time ofbooking. The passport must be valid forat least 6 months after the date of yourreturn to India. All passports shouldhave sufficient number of blank pagesfor the required visas. The passport andthe pages inside should not be damaged/ stapled / soiled / torn etc. Embassies/ Consulates of few countries do notaccept passports for visa processingif your passport is valid for more than10 years. Also, for some countries theissue date on your passport should beafter 1st April, 2011.VisasPlease ensure you have the appropriatevisas for going on the tour. Applyingwell in advance is always beneficial.In fact, in the current scenario itwould be far more prudent to furnishall documents at least four monthsbefore the departure date to avoiddisappointments.At the very least, it is your responsibilityto promptly furnish to us all documentsrequired for application of your visasetc. latest by 60 working days beforethe departure date. Given the securityconcerns and the cautious approachadopted by embassies and consulates,visa processing can take quite long.The processing time for visas variesaccording to the tour you have selectedwhich depends on the number ofcountries you wish to visit. Embassies /Consulates are located in various citiesand may require longer processingtime. We assist you in preparing andsubmitting the visa application based ondocuments provided by you. We cannottake responsibility of getting your visagranted. Granting / rejection of visasis the sole discretion of embassy /consulate. We only act as a facilitator forproviding visa guidance services. Youmay be required to appear personallybefore embassy / consulate for anyinterview(s) / providing biometrics.The Company cannot be held liable forrejection of visas and in such a caseyou will have to bear the visa costs,the visa facilitation services costs andassistance costs.Trawelltag / Assist With TravelInsuranceYour travel insurance policy is an addon benefit to the TrawellTag / Assistproduct, which is included in our tourpackage and thus, you are entitled totravel insurance cover underwritten bythe Oriental Insurance Company, forthe normal duration of the tour andif you are not more than 70 years inage. Also, an additional charge may bepayable if you wish to extend the tourfor longer than normal tour duration.For passengers over 70 years of age,it is mandatory to undergo medicaltests as prescribed by the insurancecompany. It must be noted that thecontract is between the passenger andthe Insurance Company where <strong>Cox</strong> &<strong>Kings</strong> are merely the facilitators.What Do You Mean By “HonestPrices”?In our 253 years of experience in theservice of discerning customers likeyou, we at <strong>Cox</strong> & <strong>Kings</strong> firmly believethat every tour package we offer isalways the best value in the market andthat you – the customer, should be ableto ‘Make A Choice’ rather than ‘AcceptUnconditionally’.As a result, we have this unique systemwhere we enable you to build youritinerary according to your needs.This allows you to add an exciting andsometimes exclusive optional to yourtour and skip the other optionals. Theadvantage is that you can choose anoptional that best suits your inclinationand budget.In tours which have an ‘all-inclusive’tag, customers are compelled toparticipate in all the sightseeing.However at <strong>Cox</strong> & <strong>Kings</strong> we let youdecide. For example, if in an itinerarythere are five mountains that you canvisit, you could take as many as fivemountains or none at all. A family offour would have to pay almost Euros2000 for five mountains.It is important that you feel empoweredto pick and choose your optionalsrather than be forced to pay a huge allinclusiveprice.With our policy of transparency you candecide how you would want your timeand money to be spent. That’s‘Honest Prices’ from <strong>Cox</strong> & <strong>Kings</strong> atwork for you.<strong>Cox</strong> & <strong>Kings</strong> | Duniya Dekho | Winter 2012 | 11