Overview and Contacts | National Accounts | Travelers Insurance

Primary casualty solutions for clients with $1 million ormore total cost of riskNATIONAL ACCOUNTSOur local, experienced underwritingand service professionals, broadproducts and services portfolio,and proprietary risk managementinformation system work together todesign and execute the most effectivesolutions to clients’ risk managementchallenges and to help them achievetheir strategic objectives.Travelers loss-responsive solutionsLarge-deductible and retrospectively-rated plans, self-insuredretention plans, customized retention plans, unbundled individualrisk transfer, captives and stand-alone claim services.• Insurance products – Primary casualty coverage including workerscompensation, general/product liability and auto liability. We alsooffer single-parent, group and association captive programs.• Loss-cost management – Integrated claim, risk control andmanagement information best practices and tools that can drivesignificant reductions in an organization’s loss costs.• Risk management information viae-CARMA ® – Supports complex informationand technical needs. Realtime claim data,metrics, customizable dashboards andreporting capabilities in a point-and-clickenvironment.• Claim services – Delivered locally or regionally and backed by ournational claim infrastructure. Field-based claim account executivessupport customers’ claim service requirements. Flexibility inworkers compensation claim handling via TravComp ® , ourspecialized model or CustomComp ® , our component-based,single adjuster model.• Risk control – Customized safety and occupational health riskassessments and consultative services. Backed by our state-ofthe-artanalytical laboratory.Bundled casualty products and servicesLoss-responsive strategies designed to help customers satisfyboth their risk appetite and their service needs. Bundled programsconsist of Travelers insurance, excess/aggregate risk transfer andclaim services. Options include deductible or retrospectivelyrated plans, both with closeout options, baseball retro, corridordeductible arrangements and/or single-parent captives.Unbundled individual risk transferWe forge long-term relationships and a team concept withcustomers with the goal of lowering total cost of risk.Travelers offers unbundled individual risk transfer and captiveprogram solutions.Our unbundled individual risk transfer products offer insurancefor customers that take risk in the primary layer through lossresponsivesolutions such as retros, deductibles or self-insuredretentions. Travelers’ unbundled captive unit provides frontingpolicies for group or association captive programs.Unbundled claim administrationConstitution State Services LLC, a subsidiary of The TravelersIndemnity Company, specializes in delivering customized claimadministration services required by self-insurers or customerswho purchase services on a contract basis. Single or multi-lineservices are designed to respond to clients’ unique needs andenvironment, and to center on the critical relationship betweenrisk management services and an organization’s bottom line.

Travelers National Accounts marketing contactsCentralIA, IL, IN, KS, MN, MO, ND, NE, SD, WIMark O’Brien – 312.458.6445Great LakesKY, MI, OH, PA-West, WVSuzanne J. Sandusky – 412.232.1350North/Metro/CustomDE, MD, NJ, Lower NY, PA-EastJim Anderson – 917.778.6575NortheastCT, MA, ME, NH, Upper NY, RI, VTPete Heard – 860.277.7827SouthAL, AR, FL, GA, LA, MS, NC, OK, SC, TN, TX, VARon Cuenin – 678.317.7022WestAK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WYChris Irving – 415.732.8714Unbundled Captive UnitNationalDave Raymond – 860.284.2780travelers.comThe Travelers Indemnity Company and its property casualty affiliates. One Tower Square, Hartford, CT 06183This material is for informational purposes only, and it does not amend, or otherwise affect, the provisions or coverages of any insurance policy or bond issued by Travelers. It is not a representationthat coverage does or does not exist for any particular claim or loss under any such policy or bond. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policyor bond provisions, and any applicable law. Availability of coverage referenced in this document can depend on underwriting qualifications and state regulations.© 2013 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries.CP-6360 Rev. 6-13