A Three day training extravaganza

MayFayreA Three day training extravaganzaDSC – THE VOLUNTARY SECTOR’S BEST-SELLING TR AINING PROVIDER21, 22, 23 May 2013, DSC’s Charity Centre, LondonOVER 50 WORKSHOPSFROM ONLY £25Organised by:DIRECTORY OF SOCIAL CHANGE#mayfayreFor updates & infoSupported by:

MayFayreCome and celebrate all that is greatabout our Voluntary Sector at our newMay Fayre. The expert training coversall aspects of today’s charity worldwith a fun, fayre backdrop andopportunities to network and interactwith your peers. Bunting and bulldogscome as standard.Thank you toour supportersSupports UK charitieswith products to run theorganisation and helpbeneficiaries. Savemoney, join today.For everyone who needs toknow what’s going on inthe voluntary and not-forprofitsector.Championing andstrengthening voluntary andcommunity action.Helping small charities andtrustees access the skillsand resources they need.Debra Allcock Tyler,Chief Executive of DSCAnaudiencewith DebraFree Q&As for VoluntarySector CEOsFor all leaders in thesector - tap into Debra’s25 years’ experience inthe sector with thisexclusive question andanswer workshop. Whynot use each other’sknowledge andexperience by chatting toyour fellow leaders andsharing views andopinions.Three days ofaction-focusedtrainingHour long Workshops and two hourin-depth Masterclasses equip you withthe skills you need to succeed.Book LaunchesMeet the authors and get the inside track.We’re launching DSC’s Guide to NewTrusts, Collaborative Working and TheCompany Giving Almanac.Scones & CreamWhat Fayre would be complete withoutscones and cream and a large pot of tea.Watch out for this yummy free offering.

training advice networking#mayfayreFor updates & infoFREE AdviceSurgeriesFree one-to-one developmentand fundraising coaching.Please book your place inadvance by contacting AnnetteLewis on: 020 7391 4818FundingWebsites DemoBe shown how to access thousandsof pounds for your organisation. Lookout for an exclusive special offer.Raffles &PrizesLots of games,giveaways and prizeswill make a really funday out.MayFayreMeetMabelStress BustingCornerTake advantage of our stressbusting corner where you canenjoy a free shoulder, neck orhead massage.Guess how manysweetsGuess the weightof our CEO’scharmingresident canineand win a prize.Book now...www.mayfayre.org.uk

Workshops from £25 – see back page for full price detailsTuesdayREMEMBER WHENBOOKING THATMASTERCLASSESCOUNT AS TWOWORKSHOPSWFundraising Management Charity Marketing & Writing10.00-12.00 Masterclass 12.30-13.30 14.30-16.30 MasterclassFundraising SkillsPeople don’t give to organisations, people give to people.Being a good fundraiser takes confidence to approachpeople and convince them to donate to your cause. Attendthis masterclass to develop and extend your skill set. Getsome top tips on: how to tell stories that move people;how to make the ask; brushing up on networking; learningabout the importance of sustaining good donorrelationships and keeping your confidence levels up intough times.Speaker: Nick DayMA1AppraisalsAn effective appraisal processcan help charities ensure thatorganisation, team and individualgoals are being achieved andstaff feel motivated. Thisworkshop explores why theappraisal process is importantand provides a range of practicaltips to ensure an effectiveappraisal.Speaker: Chrissie Wright MA6New to Marketing your CharityNo matter how small your charity and how small yourbudget, you can do marketing effectively by using a fewtried and tested techniques for generating more interest,impact and income. This masterclass will take you, stepby-step,through how to construct a simple but incrediblyeffective marketing campaign for your charity or project,even if you’ve never done anything like this before.Come ready to learn, leave buzzing with ideas.Speaker: Peter GilheanyMA11Fundraising Using Social MediaYou may have heard of people getting great results usingTwitter, Facebook and other social media. You may evenhave started using them. Does it really work for you?Whether you are a complete beginner or a regular user ofsocial media attend this workshop and learn how to getresults using all platforms of social media. You will look attools for effectiveness, up to date facts and figures as wellas models to build an effective strategy.Speaker: Matt HaworthMA2Flex yourManagement StyleThere is no one right style when itcomes to managing but differentpeople need different approaches.This workshop will help you get thebest from your staff, understanddifferent management styles andexplore why you may find somesituations easier than others.Speaker:Stephenie LinhamMA7Telling Great Stories to Improveyour ImpactDemonstrating the impact of your work and thedifference you have made has never been so important –and one of the most effective ways to inspire confidencein your organisation. Your stories are the most powerfultool you have to demonstrate your success. Thismasterclass will give you the tools to create humanstories to inspire action. It will cover the whys and howsof telling great stories using best practice examples andhow to use them in the media.Speaker: Karen AckermannMA12Fundraising StrategyThis workshop provides an overview of the processinvolved in constructing a fundraising strategy. Thisincludes how to review the internal and externalfunding environment as well as researching potentialsources of income, strategic issues in statutory, trust,individual and corporate fundraising. Finishing with astructure that delegates can use to create their ownfundraising strategies.Speaker: Kathy RoddyMA3Emotional IntelligenceSkill in ‘managing emotions’ isone of the key factors ofemotional intelligence. Theseskills are important in leadershipand today’s workplace. Thisworkshop will define what wemean by emotional intelligenceand the influence that emotionshave upon us and help youincrease your skill set in this area.Speaker: Patricia AdamsMA8Writing for CharitiesAll good charity writing is based on certain must-knowtechniques. From the rudiments of rhythm to the rules ofrhetoric, we'll share tips and techniques for creatingstriking, stylish copy. This masterclass will inspire withideas and techniques to take your writing to the next level– no matter what publication you’re working on.Speaker: Nick DayMA13Proposal WritingAre you struggling with proposal writing and gettingturned down or just don’t know where to start? Toimprove your skills this workshop is packed with hints,tips and guidance to help you:• Have an understanding of ways to help make yourproposal stand out• Be aware of some of the terminology used and be ableto respond appropriately• Have an awareness of the funders’ perspective and theimportance of researchSpeaker: Gill JollyMA4Good Practicefor one-to-onesThe discipline of regular one-toonemeetings forms part of agood performance managementsystem. They should besupportive and motivational ifmanaged well. This workshopgives tips on how to get the bestfrom this process in terms ofpreparation, style and approach.Speaker: Heather Brierley MA9Social Media for CharitiesWith over half of the UK on Facebook, it's never beenmore crucial to get your social media marketing right.Learn how to reach the right people and inspire them intotaking action for your charity using Facebook, Twitter orYouTube. You'll see real examples of social media success,and learn the key techniques you'll need to repeat thosesuccess stories for your charity in this practicalmasterclass.Speaker: Matt HaworthMA14Corporate FundraisingThe world of corporate philanthropy is changing. Are youmaking the right partnership approaches and thinkingabout the risks to your existing corporate relationships?Whether your organisation is currently working with acorporate partner or wants to better understand theprocess this workshop will look at how to effectivelyassess the long term strength of your corporate databaseand how you can identify new companies for strategicrelationships.Speaker: Valerie MortonMA5Building Trust withinYour TeamSurveys show that trust is thekey element most valued byemployees. Yet it is oftenelusive and hard to build. Trustfor the leader and other teammembers is essential forachieving desired outcomes.This workshop is about how toachieve that trust.Speaker:Debra Allcock-TylerMA10Writing for the WebEvery charity needs a website that people can find easily,use effortlessly and return to regularly - and the words youchoose will make all the difference. This masterclassfeatures insider tips and practical exercises to take yourweb copy to the next level. If you want to discuss yourown web writing, bring along some samples.Speaker: Robert BullardMA15

FundraisingednesdayManagement#mayfayreFor updates & infoVolunteerManagement Development10.00-11.00 11.30-13.30 Masterclass 14.30-16.30 MasterclassEvents FundraisingWhy are some events moresuccessful than others andhow do you come up withthe next great idea for yourcharity? Get the key factorsfor success in thisworkshop.Speaker: Al BellMA16Managing for High PerformanceHow is it that some people seem to get so much morefrom their team? Same financial climate – same sort oforganisation and yet they seem to be flying. Thisworkshop will give you practical, workable tips on givingmore, getting more and achieving more. It focusses onhow to communicate in a clear way what needs to bedone, setting meaningful goals, motivating the team andindividuals to greater success, praising effective work andmanaging poor performance.Speaker: Steve PrinceMA21Assessing Impact of your CharityIn this masterclass we will provide a speciallydesigned framework to help you assess the impactof your charity. Addressing the crucial questions“What difference are we making and how do weknow?” we will explain how to use this framework,providing you with a proven example and answeryour specific questions.Speaker: Nick Smith14.30-15.30 15.45-16.45MA26Donor FundraisingThis workshop looks at theprinciples of major donorfundraising, what needs to bein place to begin a majordonor developmentprogramme, and the keystages in major donorfundraising. For those whoare new to the subject.Speaker:Tricia MonroMA17If I Could Turn Back Time –Time Management & DelegationBusy managers can often feel like time is running away.This practical workshop will provide tips, tools anddifferent ways of thinking so that you can feel more incontrol of the time that is available. Including the key stepsinvolved in effective delegation, come along to thisworkshop and start on the path to managing your timemore effectively.Speaker: Cathy ShimminMA22Strategic VolunteerManagementDoes your organisation fullyappreciate the value ofvolunteers? We will explore theskills of advocacy, influencing,analysis and research thatVolunteer Managers need todevelop in order to be effectiveat a strategic level.Speaker: Moyra WestonMA27Finance as aManagement ToolIf finance is so important why isit so difficult to understand?Why do numbers make ourhead spin and are we too busyto worry about the accounts?Learn how to use finance as amanagement tool and how tocontrol your fear of numbers.Speaker: AlbertaBoston-Mammah MA31Legacy FundraisingAre people including yourcharity in their Will, if not,why not? This workshop willhelp you focus on thisvaluable income source, tapinto it effectively and enableyou to go away with somepractical steps to take youforward.Speaker:Richard RadcliffeMA18Volunteers and the LawVolunteering is essential for the voluntary sector.There are regulations governing voluntary workers andcostly pitfalls if volunteers can establish employeestatus. In this masterclass we will examine keyregulations and recent case law.Speaker: Rebecca TullyMA23Assertive VolunteerManagementVolunteers are the life blood ofthe sector, but sometimessituations arise where people donot perform as we had hoped.This workshop will look at howto tackle difficult conversationspositively, creating a win-winoutcome for all involved.Speaker:Cathy ShimminMA28Recruiting, Managing& Retaining VolunteersWant to recruit a diverse groupof volunteers, and make sureyou all benefit? Explore bestpractice in recruitingvolunteers, share ideas aboutwhat makes a positivevolunteering experience andmake sure you have theessentials in place.Speaker:MA32Heather BrierleyMaking the AskOne of the biggest taboos –talking about money. Apractical workshop which willbreak this down and help youthink about how to ask formoney starting with what yousay, how you say it and towhom you say it.Speaker: Trudy HaydonMA19Advanced CommunicationUsing NLP PrincipleThis interactive masterclass will describe Neuro LinguisticProgramming (NLP) and how the tools and techniquesmight be used by managers to support successfulcommunication. Exploring the power of words and how touse language more effectively, you will also have theopportunity to practise some key NLP techniques such asmirroring, matching and mismatching, to build rapport andrelationships with others.Speaker: Mike PhillipsMA24Nuts and Bolts ofManaging PeopleAs a manager you mustunderstand what people need inorder to achieve positive results.This workshop looks at keyprocesses you need to lead yourteam and which approach andstyle will unite them with acommon goal and vision.Speaker:Heather Brierley MA29Effective DecisionMaking for the BoardThe Board of Trustees isresponsible for everythingthat the charity does. Thisworkshop explores thedecision making process ofthe Board, dealing withstakeholders whilst takingaccount of the best interestof the charity.Speaker:MA33Debra Allcock-TylerTrust FundraisingA great trust fundraiserknows that the difference isin the detail, both in terms ofplanning, strategy, research,writing and editing skills. Seehow you are performingagainst sector benchmarks,how you can improve andtake your applications to thenext level.Speaker: Kathy RoddyMA20Resolving Conflict and Building a TeamHow can you get the perfect team when you can’t throw moneyat it like a Premiership Football Manager? How can you get aperfect team anyway when we’re all just fallible humans? Thismasterclass will concentrate on the few simple things we can doto move our team toward being truly perfect. Debate andargument may be healthy for a team but conflict will usuallydisrupt and cause a poorer level of achievement. It’s themanager’s job to ensure that conflict is resolved early. Thismasterclass will provide you with a motivational way of dealingwith conflict so the team can return to its high performing best.Speaker: Stephenie LinhamMA25UnderstandingVolunteer MotivationsMeeting the ‘motivational paycheque’of volunteers is criticalto getting and keeping people.Understanding motivations andhow they change is a key skillfor those managing volunteers.This workshop will explore themotivations for volunteering,giving practical advice onapplying this in your own work.Speaker: Rob JacksonMA30Future Proof yourOrganisationAll organisations need tomanage themselves in a waythat maximises value to theirstakeholders whilst remainingrelevant and sustainable. Thisworkshop discusses thecharacteristics of successfulorganisations and a variety ofresources to help you beresilient.Speaker:Uday ThakkarMA34

Workshops from £25 – see back page for full price detailsThursdayCharity Marketing& WritingPersonnelDevelopment10.00-11.00 11.30-13.30 MasterclassLeadershipManagement14.30-16.30 MasterclassREMEMBER WHENBOOKING THATMASTERCLASSESCOUNT AS TWOWORKSHOPSWriting E-NewslettersE-mail has one of the highest‘Returns on Investment’ and isstill the most importantweapon in your digital toolbox.80% of charity e-mails neverget opened. Learn how towrite persuasive copy andensure your’s does.Speaker:Sarah WestlakeMA35Achieve – Being Your BestThis masterclass will help you improve your personaleffectiveness and work performance, it will:• Identify the top time management mistakes.• Demonstrate four simple things to get right for daily effectiveness.• Give you the tools to achieve more goals, more of the time.• Show you how to use ‘1st, 2nd and 3rd brain thinking’ toget better results.• Share the fundamental principle in increasing workplace creativity.Speaker: Mark Butcher11.30-12.30 12.45-13.45MA40Managing for High PerformanceHow is it that some people seem to get so much morefrom their team? Same financial climate – same sort oforganisation and yet they seem to be flying. Thisworkshop will give you practical, workable tips on givingmore, getting more and achieving more. It will focus onhow to communicate in a clear way what needs to bedone, set meaningful goals, motivate the team andindividuals to greater success, praise effective work andmanage poor performance.Speaker: Steve PrinceMA49Direct Mail MarketingWhat kind of writing makesdonors stop and give money?This workshop will share thetricks of the trade, showingyou how to create direct mailthat will stand out in anovercrowded marketplace andhelp to bring in that allimportant money.Speaker: Chris WellsMA36Time Management andPersonal OrganisationBeing organised requiresplanning and time. Identify theimportant investment you canmake to ensure longer termshort cuts for smarter ways ofworking and less stress. Thingsyou can do to plan your timeand deal with your informationdeluge.Speaker: Annette LewisMA41Leadership andPersonal DevelopmentLeaders often neglect their ownneeds in order to support theirteams and organisations. Thisworkshop will help you helpleaders identify their ownstrengths and weaknesses andways in which they can focuson their own development.Speaker: Mike PhillipsMA45How to Solve any ProblemSometimes the managerial and organisationalproblems we face seem insurmountable; we just can’tsee the wood for the trees. In this masterclass, led byAlan Barker, author of ‘How to Solve Almost AnyProblem’, we’ll explore a range of tools to supportimaginative and robust problem solving. Reframe,recharge, recreate!Speaker: Alan BarkerMA50Tweeting & BloggingIt seems like barely a monthgoes by without a new “musthave”online communicationstool emerging. Come to thisworkshop to stay up-to-datewith social media. Produceeffective writing fore.newsletters, blogs, Twitterand Facebook.Speaker:Matt HaworthMA37Managing and Dealingwith Stress & Wellbeingin Yourself and OthersWe need some pressure tostimulate performance but canyou judge when the balance istipped and pressure turns tostress. This workshop will helpyou recognise the symptoms ofstress and overcome them.Speaker:Heather BrierleyMA42HarnessingPersonal PowerYou need to be an excellentleader in both calm and choppywaters. We will explore styles ofleadership that can enhanceperformance, analyse your ownleadership style, identify yourown negative behaviours andincrease self awareness.Speaker:Will Daniel-BrahamMA46New to Management?Nobody said it would be easy and making the transitionfrom the led to the leader can be tough. Come anddiscover the key areas of responsibility, qualities andactions that will make all the difference to earlyperformance. Understand what is expected in the roleand deal with key areas of concern.Speaker: Cathy ShimminMA51Press ReleasesAttention-grabbing pressreleases that get your causethe media coverage itdeserves. If that’s what youwant then this workshop isfor you. We’ll show you howto structure and write a pressrelease so it is guaranteed tocatch a journalist’s eye.Speaker: Peter GilheanyMA38Communicating toInfluenceThis workshop is aboutbuilding effective, collaborativerelationships. It looks at howwe perceive others and theirbehaviour, how to adaptcommunicational approachesto influence others and whatgets in the way of listening.Speaker: Cathy ShimminMA43Leadership inTough TimesWe are all tested when timesare tough. Are you aware ofyour leadership style andapproach when underpressure? Find out how youcan empower yourself toensure that your approach isadapted for challenging times.Speaker: Steve PrinceMA47Managing DifferenceDiverse teams are often the most creative, achievingoutstanding results. Everyone is different but withinorganisations, we have to manage with standardisedstructures and expectations. How can we apply fairstandards and allow for difference in our teams? Thisworkshop will give you tips on how to managedifference and get the best from your teams.Speaker: Heather BrierleyMA52Edit and ProofRead like a ProIs it your job to sort outcolleagues’ flabby, off-tonecopy, filled with jargon andunwieldy sentences, or toproofread before publicationsgo to print? Step-by-step,we’ll show you how to editpoor copy into shape.Speaker:Eleanor StanleyMA39Communicating andManaging UpwardsDo you find it easier to saynothing than to speak up to yoursenior managers whenstruggling to get a difficultmessage across? This workshopwill look at the importance ofcommunicating effectively toimprove your workingrelationships.Speaker:Debra Allcock-Tyler MA44LeadershipOutside the BoxSolve unsolvable problems,and create solutions toproblems, even ones that youare not aware of yet. Join thisworkshop to explore howsuccess can inhibit innovation,what makes a problem andwhy ‘intermediate impossibles’are so useful.Speaker: Alan BarkerMA48Straight TalkingThis masterclass provides an overview of Neuro-Linguistic Programming (NLP) and how some of itstools and techniques can be used by managers tocommunicate more effectively. During thismasterclass you will have the opportunity to consideryour current communication skill set and areas forfuture development.Speaker: Mike PhillipsMA53

Meet theSpeakers#mayfayreFor updates & infoAl Bell Alan Barker Alberta Boston MammahAnnette Lewis Cathy Shimmin Chris Wells Chrissie Wright Debra Allcock Tyler Eleanor StanleyGill Jolly Heather Brierley Karen Ackerman Kathy Roddy Mark Butcher Matt HaworthMike Phillips Moyra Weston Nick Day Nick Smith Patrica Adams Peter GilheanyRebecca Tully Richard Radcliffe Rob Jackson Robert Bullard Sarah Westlake Stephenie LinhamSteve Prince Tricia Monro Trudy Hayden Uday Thakkar Valerie Morton Will Daniel-Braham