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Annual Report & Accounts 2010: Outlook and risks - Unilever

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<strong>Report</strong> of the Directors About <strong>Unilever</strong><br />

<strong>Outlook</strong> <strong>and</strong> <strong>risks</strong> continued<br />

Risk Management Approach<br />

The identification <strong>and</strong> management of risk is integral to <strong>Unilever</strong>’s<br />

strategy <strong>and</strong> to achieving its long-term goals. The Boards have<br />

overall responsibility for the management of risk <strong>and</strong> for<br />

reviewing the effectiveness of the system of internal control<br />

<strong>and</strong> risk management approach.<br />

We believe that good risk management is fundamental to good<br />

business management <strong>and</strong> that our success as an organisation<br />

depends on our ability to identify <strong>and</strong> then exploit the key <strong>risks</strong><br />

<strong>and</strong> opportunities for the business. Successful businesses<br />

manage <strong>risks</strong> <strong>and</strong> opportunities in a considered, structured,<br />

controlled <strong>and</strong> effective way. Our risk management approach<br />

is embedded in the normal course of business <strong>and</strong> is summarised<br />

in the diagram below.<br />

Our approach is designed to provide reasonable, but not<br />

absolute, assurance that our assets are safeguarded, the <strong>risks</strong><br />

facing the business are being addressed <strong>and</strong> all information<br />

required to be disclosed is reported to the Group’s senior<br />

management including, where appropriate, the Chief<br />

Executive Officer <strong>and</strong> Chief Financial Officer.<br />

Organisation<br />

The Boards have established a clear organisational structure,<br />

including formally delegated authorities, that responds to the<br />

Principal Risk Factors that <strong>Unilever</strong> faces in the short, medium<br />

<strong>and</strong> longer term.<br />

Foundation <strong>and</strong> Principles<br />

<strong>Unilever</strong>’s approach to doing business is framed by our Corporate<br />

Mission. Our Code of Business Principles sets out the st<strong>and</strong>ards of<br />

behaviour that we expect all employees to adhere to. Day-to-day<br />

responsibility for ensuring these principles are applied throughout<br />

<strong>Unilever</strong> rests with senior management across regions, categories,<br />

functions <strong>and</strong> operating companies. A network of Code Officers<br />

<strong>and</strong> Committees supports the responsible operational leaders<br />

with the activities necessary to communicate the Code, deliver<br />

training, maintain processes <strong>and</strong> procedures to report <strong>and</strong><br />

respond to alleged breaches (including ‘hotlines’), <strong>and</strong> to capture<br />

<strong>and</strong> communicate learnings.<br />

38 <strong>Unilever</strong> <strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> <strong>2010</strong><br />

We have a framework of Code Policies that underpin the Code<br />

<strong>and</strong> set out the non-negotiable st<strong>and</strong>ards of behaviour expected<br />

from all our employees <strong>and</strong> those acting on our behalf. <strong>Unilever</strong>’s<br />

St<strong>and</strong>ards define detailed m<strong>and</strong>atory requirements for a range of<br />

specialist areas. Together these cover many areas of the business<br />

including employee health & safety, product safety & quality, the<br />

environment, ethical research, use of certain ingredients in our<br />

products, risk management, accounting <strong>and</strong> reporting, share<br />

dealing, corporate disclosure, pension fund management,<br />

treasury management <strong>and</strong> transfer pricing.<br />

Processes<br />

<strong>Unilever</strong> operates a wide range of processes <strong>and</strong> activities<br />

across all its operations covering strategy, planning, execution<br />

<strong>and</strong> performance management. These are formalised <strong>and</strong><br />

documented as procedures at a global, regional or local<br />

level as appropriate. Increasingly, these procedures are being<br />

centralised globally <strong>and</strong> automated into transactional <strong>and</strong><br />

other information technology systems.<br />

Assurance <strong>and</strong> Re-Assurance<br />

Senior management provide an annual Code <strong>and</strong> Code Policy<br />

Declaration that is monitored by the Chief Legal Officer <strong>and</strong><br />

Regional Presidents.<br />

There are also specialist ongoing compliance programmes that<br />

supplement the Code <strong>and</strong> Code Policy declaration. Examples<br />

of these include Health, Safety & Environment, Product Safety<br />

<strong>and</strong> Quality, Information Technology, Finance <strong>and</strong> Pensions<br />

Management.<br />

The Corporate Audit function plays a key role in providing to both<br />

management <strong>and</strong> the Boards an objective view <strong>and</strong> reassurance<br />

of the effectiveness of the systems of internal control <strong>and</strong> risk<br />

management throughout <strong>Unilever</strong>.

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