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Driving Growth through Innovation - Vindi Banga - 11 ... - Unilever

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<strong>Driving</strong> <strong>Growth</strong> <strong>through</strong> <strong>Innovation</strong><br />

<strong>11</strong> th November 2008<br />

<strong>Vindi</strong> <strong>Banga</strong><br />

President Foods, Home & Personal Care<br />

<strong>Driving</strong> <strong>Growth</strong> <strong>through</strong> <strong>Innovation</strong><br />

A G E N D A<br />

• Category Organisation<br />

• <strong>Driving</strong> growth<br />

• Delivering more & better innovation


Underlying sales growth<br />

9%<br />

8%<br />

7%<br />

6%<br />

5%<br />

4%<br />

3%<br />

2%<br />

1%<br />

0%<br />

Q3 2005<br />

Q4 2005*<br />

Q1 2006<br />

Q2 2006<br />

Annualised growth rate<br />

Savoury<br />

Dressings<br />

Tea<br />

Ice Cream<br />

Laundry<br />

Oral Care<br />

Strong Organic <strong>Growth</strong><br />

Q3 2006<br />

Q4 2006<br />

Q1 2007<br />

Q2 2007<br />

Q3 2007<br />

Q4 2007<br />

Leading Category Positions<br />

World Number 1<br />

World Number 2<br />

Local Strength<br />

Q1 2008<br />

Spreads<br />

Q2 2008<br />

Deodorants<br />

Mass Skin<br />

Daily Hair Care<br />

Q3 2008<br />

* days adjusted<br />

Household Cleaning


Big Global Brands<br />

12 billion Euro + brands<br />

Top 25 brands = ¾ of <strong>Unilever</strong>’s sales<br />

Category Goals<br />

Profitable <strong>Growth</strong> <strong>through</strong>:<br />

• superior innovation with differentiated<br />

technologies<br />

• deep global/local consumer insight<br />

• global category and brand strategies<br />

• global communication platforms<br />

• increased productivity of marketing investment


From Local to Global Organisation<br />

Englewood<br />

London<br />

Global Marketing<br />

Global R&D<br />

Category<br />

Category Organisation: 17 Brand Centres, 15 Design Centres<br />

Chicago<br />

Trumbull<br />

Buenos Aires<br />

Colworth<br />

Leeds<br />

Port Sunlight<br />

Paris<br />

Dijon<br />

Milan<br />

Sao Paulo<br />

Casale<br />

Rotterdam<br />

Rome<br />

Hamburg<br />

Posznan<br />

Dubai<br />

Durban<br />

Heilbronn<br />

Moscow<br />

Istanbul<br />

Mumbai<br />

Shanghai<br />

Singapore


January 2006<br />

CEO Review: Science & Technology<br />

• “Not a question of resource – money or people”<br />

• “Need to step-change productivity & delivery of<br />

innovation”<br />

Our Commitment:<br />

Delivering more, differentiated innovation<br />

CEO Review: Science & Technology<br />

Actions Taken<br />

- Embedded Role of Science<br />

- Focused resources<br />

- Fewer, Bigger projects<br />

- Category Technology Strategies<br />

- Embraced Open <strong>Innovation</strong><br />

- One <strong>Unilever</strong> S&T platforms<br />

- Strengthened R&D leadership<br />

10


� More users<br />

� More consumption<br />

� Trading up<br />

How We Are <strong>Driving</strong> <strong>Growth</strong><br />

How We Are <strong>Driving</strong> <strong>Growth</strong><br />

Franchise<br />

Expansion:<br />

20%<br />

� New benefit<br />

� New segment<br />

� New format<br />

<strong>Innovation</strong>:<br />

40%<br />

Renovation:<br />

40%<br />

� Quality<br />

� Packaging<br />

� Communication


� More users<br />

� More consumption<br />

� Trading up<br />

Brewed with milk<br />

Iced tea<br />

How We Are <strong>Driving</strong> <strong>Growth</strong><br />

Franchise<br />

Expansion:<br />

20%<br />

� New benefit<br />

� New segment<br />

� New format<br />

<strong>Innovation</strong>:<br />

40%<br />

Brewed<br />

with milk<br />

Black+ Mate<br />

Chunmee<br />

Green<br />

Renovation:<br />

40%<br />

� Quality<br />

� Packaging<br />

Built Global/Local Consumer Understanding<br />

Wide Variation in Tea Preparation Habits<br />

Black<br />

Dust<br />

Cooked<br />

Cooked<br />

large<br />

large<br />

leaf<br />

leaf<br />

Green Green<br />

large leaf<br />

Brewed<br />

with milk<br />

Boiled with<br />

milk dust /<br />

brokens<br />

Green / black<br />

� Communication<br />

Brewed with milk


Simplifying Brand Portfolios: From Local Past<br />

Historic Laundry Portfolio<br />

Simplifying Brand Portfolios: Now Global<br />

Global Laundry Brand Portfolio


Laundry – Covering the Price Piano<br />

Harmonization of Formulations<br />

Skin Cleansing<br />

• 56 Base Formulas reduced to 4 Globally<br />

• Providing Cost Savings & Speed of Roll-Outs<br />

Formula 1<br />

Formula 2<br />

Formula 3<br />

Formula 3<br />

Formula 2<br />

Formula 3<br />

Formula 4<br />

Formula 3<br />

Formula 4<br />

Formula 3


Focused Funnel: Fewer, Bigger <strong>Innovation</strong>s<br />

• From 5000+ projects to 700<br />

6000<br />

5000<br />

4000<br />

3000<br />

2000<br />

1000<br />

0<br />

Number of Category <strong>Innovation</strong> Projects<br />

2005 2006 2007 2008 2009<br />

• Average project size increased 10x<br />

20<br />

markets<br />

Faster Roll-Outs To More Markets<br />

25<br />

markets<br />

30 markets<br />

52<br />

markets<br />

8 markets<br />

40<br />

markets 16<br />

markets


Delivering More, Better <strong>Innovation</strong><br />

Personal Care D&E Vitality<br />

Personal Care<br />

Clinically proven to provide<br />

prescription strength moisturisation<br />

Superior skin whitening &<br />

anti-ageing technology<br />

Compelling Sensorials:<br />

“Wake Up. Go Fresh”<br />

Packaging<br />

technology for<br />

superior usage,<br />

less plastics usage


Foam cutting<br />

technology: single<br />

rinse instead of three<br />

Developing & Emerging Markets<br />

Low cost technology for<br />

liquid skin cleansing<br />

Ambient<br />

stability &<br />

low cost<br />

supply<br />

chain<br />

Vitality: Making Healthier Foods<br />

Bouillon jelly<br />

proprietory technology<br />

Light spread rich in<br />

vitamins (B3, B5, B6, D,<br />

E, A and B1)<br />

Mealmakers - formulation<br />

& processing technology<br />

Superior fragrance and<br />

sensorials<br />

Best tasting fat free ice<br />

cream<br />

Formulation<br />

& processing<br />

technology


Vitality: Stronger Functional Claims<br />

White Now!<br />

Unique optical whitening technology<br />

Catechin rich tea helps<br />

to take care of your<br />

body shape<br />

Ben & Jerry’s Fairtrade<br />

Partnerships<br />

Vitality: <strong>Driving</strong> Sustainability<br />

Clinical strength protection based<br />

on world class expertise<br />

Removes dandruff & nourishes the<br />

scalp <strong>through</strong> ClearTech<br />

Rainforest Alliance<br />

certified tea<br />

Detergent concentration<br />

technology for less<br />

water, less transport,<br />

higher margins


Recession<br />

impact on<br />

overall<br />

volume<br />

Consumer Dynamics in Challenging Times<br />

Positive<br />

Neutral<br />

Negative<br />

Recession impact category segmentation<br />

1 3<br />

– Meals and<br />

Dishes<br />

– Margarine<br />

“Trade up/<br />

Thrive”<br />

4 – Ice Cream<br />

“Consume less”<br />

2<br />

– Bouillons<br />

“Hold”<br />

– Deodorants<br />

– Shampoo<br />

– Conditioner<br />

– Leaf Tea<br />

– Oral Care<br />

– Skin<br />

Cleansing<br />

“Trade down”<br />

– Sauces<br />

– Hand &<br />

Body<br />

– Fabric<br />

Cleaners<br />

– Household<br />

Cleaners<br />

– Dressings<br />

Positive Neutral Negative<br />

Recession impact on category mix<br />

Recession impact category segmentation<br />

– Soups<br />

Source: Nielsen; CMI Europe; McKinsey analysis<br />

6Ps – Winning in Challenging Times<br />

Promotion<br />

Proposition<br />

Underline Value and Quality<br />

Protect Advertising<br />

Investment and Spend More<br />

Wisely<br />

Product<br />

Do not cut Product Quality<br />

Price<br />

Range-up, Range-down<br />

Better Products are still<br />

worth paying for…<br />

Place<br />

Pack<br />

Small Packs, Big Packs<br />

Catch the moving Shopper


Key Messages<br />

• Combining local insight with global scale<br />

and expertise<br />

• Delivering fewer, bigger innovations<br />

• Leveraging differentiated technology<br />

• Faster roll-outs to more markets<br />

• Action plans to win in challenging times<br />

Raising the Bar


<strong>Unilever</strong> Investor Seminar<br />

<strong>11</strong> th – 12 th November 2008

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