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Innovative approaches to solid waste management in India

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Indo-USF<strong>in</strong>ancial InstitutionsReform and Expansion Project -Debt Market ComponentFIRE(D)Project NotesNote No. 15February1999<strong>Innovative</strong> Approaches<strong>to</strong> Solid Waste Management <strong>in</strong> <strong>India</strong>Focus on Private Sec<strong>to</strong>r ParticipationAs the challenge of provid<strong>in</strong>g urban environmental services <strong>in</strong> <strong>India</strong>’s grow<strong>in</strong>g cities becomesmore and more press<strong>in</strong>g, beleaguered urban managers are turn<strong>in</strong>g <strong>to</strong>ward private sec<strong>to</strong>r participation.Various <strong>approaches</strong> <strong>to</strong> privatization exist, offer<strong>in</strong>g cost sav<strong>in</strong>gs, new technologies,improvements <strong>in</strong> efficiency and effectiveness and reduction <strong>in</strong> the need for permanent sanitationstaff. Still, new <strong>approaches</strong> require flexibility and adaptation <strong>to</strong> become effective. ThisProject Note describes <strong>in</strong>novations and lessons learned <strong>in</strong> several <strong>India</strong>n cities, and discussesefforts of the FIRE(D) Project <strong>to</strong> help cities take a strategic approach <strong>to</strong> <strong>solid</strong> <strong>waste</strong> <strong>management</strong>and develop commercially viable <strong>solid</strong> <strong>waste</strong> <strong>management</strong> projects <strong>in</strong> the cities of Surat,Kolhapur and Tiruppur.Funded byUnited StatesAgency forInternationalDevelopment<strong>Innovative</strong> Approaches<strong>to</strong> Solid Waste ManagementAs <strong>India</strong>’s cities beg<strong>in</strong> <strong>to</strong> grow at an accelerat<strong>in</strong>g rate,urban managers are faced with overwhelm<strong>in</strong>g demandfor services and <strong>in</strong>adequate resources with which <strong>to</strong>provide them. And as densities <strong>in</strong>crease and citiessprawl, <strong>solid</strong> <strong>waste</strong> is becom<strong>in</strong>g a visible problem. Inthis scenario, privatization offers a promis<strong>in</strong>g alternative<strong>to</strong> public sec<strong>to</strong>r <strong>management</strong>. Several <strong>India</strong>n citieshave taken steps <strong>to</strong> <strong>in</strong>troduce private sec<strong>to</strong>r participation(PSP) <strong>in</strong> various forms, and while resultshave been encourag<strong>in</strong>g, it is also clear that frameworksfor PSP will have <strong>to</strong> evolve, depend<strong>in</strong>g upon the capacityof local bodies, legal and <strong>in</strong>stitutional provisionsand characteristics unique <strong>to</strong> the private sec<strong>to</strong>r.PSP <strong>in</strong> <strong>solid</strong> <strong>waste</strong> <strong>management</strong> offers several advantages,the first of which is cost sav<strong>in</strong>gs, which areclosely related <strong>to</strong> improvements <strong>in</strong> the efficiency andeffectiveness of services. Privatization can also openthe door <strong>to</strong> <strong>in</strong>troduction of new technologies. Moreover,it can reduce the establishment costs of keep<strong>in</strong>gand manag<strong>in</strong>g a full complement of permanent staff.The cities of Navi Mumbai, Hyderabad, Surat andRajkot have each experimented with private sec<strong>to</strong>r participation<strong>in</strong> various aspects of <strong>solid</strong> <strong>waste</strong> <strong>management</strong>with encourag<strong>in</strong>g results.PSP <strong>in</strong> Navi MumbaiIn its role as the developer and manager of NaviMumbai, a new <strong>to</strong>wnship on the periphery of greaterMumbai, the City and Industrial Development Corporationof Maharashtra, Limited (CIDCO) has enlistedprivate sec<strong>to</strong>r participation <strong>in</strong> a number of cityservices, rang<strong>in</strong>g from sewerage <strong>to</strong> street lights. For<strong>solid</strong> <strong>waste</strong> <strong>management</strong>, CIDCO has taken two <strong>approaches</strong><strong>to</strong> engag<strong>in</strong>g the private sec<strong>to</strong>r. One is theuse of sanitation contrac<strong>to</strong>rs, who sweep roads andfootpaths, and collect and transfer garbage <strong>to</strong> streetconta<strong>in</strong>ers. The second is transport contrac<strong>to</strong>rs whothen transport the garbage, us<strong>in</strong>g CIDCO vehicles,from conta<strong>in</strong>ers <strong>to</strong> disposal sites.Under both types of contracts, work is allotted for aperiod of six months, which is extended for anothersix months if performance is satisfac<strong>to</strong>ry. CIDCO has


INNOVATIVE APPROACHES TO SOLID WASTE MANAGEMENTFIRE(D)the right <strong>to</strong> levy penalties for unsatisfac<strong>to</strong>ry work or <strong>in</strong>the case of compla<strong>in</strong>ts from the community, and if workis cont<strong>in</strong>uously unsatisfac<strong>to</strong>ry, the Chief Health Officeris authorized <strong>to</strong> term<strong>in</strong>ate contracts with three daysnotice. A security deposit of 5% of contract value iskept by CIDCO, which is returned without <strong>in</strong>terest atthe completion of the contract.CIDCO estimates that the use of private contrac<strong>to</strong>rsresults <strong>in</strong> a cost reduction of 40%, and has elim<strong>in</strong>atedthe need <strong>to</strong> hire and manage 450-500 sanitary workers.In 1992, Navi Mumbai Municipal Corporation(NMMC), cover<strong>in</strong>g four of Navi Mumbai’s seven nodes,was formed <strong>to</strong> assume <strong>management</strong> responsibility fromCIDCO, and NMMC plans <strong>to</strong> cont<strong>in</strong>ue the use of privatecontrac<strong>to</strong>rs for <strong>solid</strong> <strong>waste</strong> collection and transport.PSP <strong>in</strong> SuratIn 1994, the city of Surat experienced an outbreak ofthe bubonic plague which resulted <strong>in</strong> severe f<strong>in</strong>anciallosses <strong>to</strong> the city and the country as a whole. This episode,however, served <strong>to</strong> focus attention on publichealth and, <strong>in</strong> particular, the <strong>management</strong> of <strong>solid</strong> <strong>waste</strong><strong>in</strong> the city. The Surat Municipal Corporation immediatelyunder<strong>to</strong>ok a number of steps <strong>to</strong> improve its managemen<strong>to</strong>f <strong>solid</strong> <strong>waste</strong> disposal and other urban environmentalservices. Today, Surat is one of the cleanestcities <strong>in</strong> <strong>India</strong> and has become a model <strong>to</strong> which othercities look for direction.Reforms undertaken <strong>in</strong> Surat <strong>in</strong>clude an acceleratedcampaign <strong>to</strong> clean sewage l<strong>in</strong>es and septic tanks; majorroad widen<strong>in</strong>g; demolition of unauthorized construction;and clean<strong>in</strong>g of high density roads dur<strong>in</strong>gday and night. The adm<strong>in</strong>istrative structure for <strong>solid</strong><strong>waste</strong> <strong>management</strong> was also decentralized <strong>to</strong> the chargeof six deputy health officers and 52 sanitary <strong>in</strong>spec<strong>to</strong>rs,and additional staff and vehicles were provided for<strong>solid</strong> <strong>waste</strong> <strong>management</strong>. Surat also under<strong>to</strong>okprivatization of <strong>solid</strong> <strong>waste</strong> services.Private contrac<strong>to</strong>rs have been engaged <strong>in</strong> road sweep<strong>in</strong>g,garbage collection and transportation under a varietyof arrangements. Sweep<strong>in</strong>g is paid on the basisof square meter coverage, and the entire road surfacemust be swept. Garbage collection and transport iscompensated on the basis of <strong>to</strong>nnage delivered <strong>to</strong> disposalsites, and a maximum of 4 <strong>to</strong>ns per load has beenimposed <strong>to</strong> prevent artificial weight<strong>in</strong>g of trucks withbrickbats and other heavy items. Vehicles are providedby contrac<strong>to</strong>rs and payment made per vehicle, but corporationstaff are utilized for load<strong>in</strong>g and unload<strong>in</strong>g ofgarbage refuse. Surat’s experiences with private sec<strong>to</strong>rparticipation have been extremely encourag<strong>in</strong>g andthe city plans <strong>to</strong> cont<strong>in</strong>ue private provision of <strong>solid</strong>February 1999, Note No. 15<strong>waste</strong> services with the construction and operation ofa disposal plant.PSP <strong>in</strong> RajkotSix years ago, the city of Rajkot <strong>in</strong> western Gujarat <strong>to</strong>okaction <strong>to</strong> privatize a wide range of urban services. These<strong>in</strong>cluded the ma<strong>in</strong>tenance of public <strong>to</strong>ilets, street lights,gardens and the zoo; security; ma<strong>in</strong>tenance of dra<strong>in</strong>agepump<strong>in</strong>g stations; collection of <strong>to</strong>ll taxes; and distributionof tax bills. Privatization was also pursuedfor street sweep<strong>in</strong>g and collection and transportationof <strong>solid</strong> <strong>waste</strong>, with sweep<strong>in</strong>g and collection contractedseparately from transportation. Though sav<strong>in</strong>gs havebeen realized <strong>in</strong> both areas, overall results have beenmixed.Sweep<strong>in</strong>g and collection was privatized <strong>in</strong> only two ofthe city’s 19 wards – only about 5% of <strong>to</strong>tal urban area– and cost sav<strong>in</strong>gs have been estimated at about 15%.Transportation of <strong>solid</strong> <strong>waste</strong>, however, was privatized<strong>in</strong> twelve of the 19 wards which generate about 80% ofthe city’s <strong>waste</strong>. Waste is transported <strong>to</strong> primary collectioncenters by contrac<strong>to</strong>rs with the use of their ownvehicles, and payment is made on the basis of weight,determ<strong>in</strong>ed at a public weigh<strong>in</strong>g mach<strong>in</strong>e. A maximumof 4 <strong>to</strong>ns per vehicle was imposed <strong>to</strong> prevent overload<strong>in</strong>gof trucks and artificial weight<strong>in</strong>g. A team of <strong>in</strong>spec<strong>to</strong>rscross-checks weigh<strong>in</strong>g receipts, and <strong>in</strong> theevent of a discrepancy, the contrac<strong>to</strong>r is not paid fortransport of the garbage. Heavy penalties are also imposedfor repeated compla<strong>in</strong>ts. The rate paid for transportis determ<strong>in</strong>ed through an annual contract auction.The Rajkot Municipal Corporation (RMC), however,has decided not <strong>to</strong> fully privatize its <strong>solid</strong> <strong>waste</strong> transportresponsibilities. Once the ra<strong>in</strong>y season began, contrac<strong>to</strong>rss<strong>to</strong>pped work and demanded an <strong>in</strong>crease <strong>in</strong>benefits. In response the city threatened <strong>to</strong> term<strong>in</strong>atecontracts and take legal action, and the strike endedafter four days. But the RMC regards <strong>solid</strong> <strong>waste</strong> transportas an essential service and now f<strong>in</strong>ds it necessary<strong>to</strong> ma<strong>in</strong>ta<strong>in</strong> an emergency fleet of transport vehicles <strong>to</strong>ma<strong>in</strong>ta<strong>in</strong> daily services. Overall, the city has estimatedthat privatization of transport services has resulted <strong>in</strong>a cost sav<strong>in</strong>gs of 23%.PSP <strong>in</strong> HyderabadThe Municipal Corporation of Hyderabad has privatized<strong>solid</strong> <strong>waste</strong> <strong>management</strong> <strong>in</strong> 58 areas of the city,cover<strong>in</strong>g 200,000 households. Contracts cover sweep<strong>in</strong>g,collection and transport of <strong>waste</strong> <strong>to</strong> municipaldump<strong>in</strong>g grounds, and tenders were <strong>in</strong>vited from anybus<strong>in</strong>ess, organization or <strong>in</strong>dividual with adequatecapability <strong>to</strong> perform the work. The tender scheduleidentified service areas <strong>to</strong> be covered and precisePage 2


INNOVATIVE APPROACHES TO SOLID WASTE MANAGEMENTboundaries; population; distance <strong>to</strong> be covered daily;estimated daily quantity of garbage; and the locationof the dump<strong>in</strong>g grounds. Work is carried out on alldays of the year, <strong>in</strong>clud<strong>in</strong>g public holidays, and is <strong>to</strong>be completed before 8 am on ma<strong>in</strong> streets and before11 am on all others.In response, offerors were asked <strong>to</strong> <strong>in</strong>dicate the numberof workers and vehicles <strong>in</strong>tended <strong>to</strong> be employed,types of equipment, identity and background of thework supervisor, and a monthly rate for undertak<strong>in</strong>gthe work. Based on <strong>in</strong>itial experience, a number of limitationsof this system have been identified, relat<strong>in</strong>g <strong>to</strong><strong>in</strong>adequate moni<strong>to</strong>r<strong>in</strong>g and record keep<strong>in</strong>g, as well asthe lack of a transport plan on the part of the contrac<strong>to</strong>r.In response, changes have been <strong>in</strong>troduced whichare expected <strong>to</strong> improve the system, such as preparationof workplans and regular report<strong>in</strong>g <strong>to</strong> the sanitarysupervisor.Page 3The Surat Solid Waste Disposal ProjectThough Surat has been nationally recognized for itssuccess <strong>in</strong> <strong>management</strong> of <strong>solid</strong> <strong>waste</strong>, it is now fac<strong>in</strong>ga serious deficiency <strong>in</strong> its <strong>solid</strong> <strong>waste</strong> disposal capacity.Four of the garbage disposal sites for the city haverecently been filled <strong>to</strong> capacity, leav<strong>in</strong>g only one rema<strong>in</strong><strong>in</strong>gfacility. With support from the FIRE(D) Project, thecity is now mov<strong>in</strong>g forward with plans <strong>to</strong> construct anadditional disposal facility and it plans <strong>to</strong> implementthis project through PSP.As a first step, FIRE(D) helped the city <strong>to</strong> develop apre-qualification document through which it will identifyqualified firms or jo<strong>in</strong>t ventures with experience <strong>in</strong>the operation of <strong>waste</strong> treatment and process<strong>in</strong>g utiliz<strong>in</strong>gproven technology. In addition <strong>to</strong> provid<strong>in</strong>g abasic project description, the pre-qualification documentrequests <strong>in</strong>formation from <strong>in</strong>terested providerson three weighted fac<strong>to</strong>rs: f<strong>in</strong>ancial capacity, technicalexperience and key personnel of the firm. This <strong>in</strong>formationmust be provided <strong>in</strong> detail, and formats forsubmission are also <strong>in</strong>cluded.The pre-qualification document is expected <strong>to</strong> be issued<strong>in</strong> the very near future and will be followed by the issuanceof a detailed project description document.Once qualified firms are chosen, an RFP will be issued<strong>to</strong> these firms, followed by proposal submission, evaluationand selection.The project is designed on a build-own-operate basis,and while the Surat Municipal Corporation will ensurea regular supply of a specified quantity of garbage, thecontrac<strong>to</strong>r must pay a price for the garbage as well asannual rent for the site. The concession will run for aperiod of 25 years.One of the advantages of private sec<strong>to</strong>r participation isthat it encourages the <strong>in</strong>troduction of new technologies.In this case, options <strong>in</strong>clude pelletization, biomassenergy production and compost<strong>in</strong>g of organics.The pre-qualification document and RFP do providethat proposed technologies must be eco-friendly, butthe choice of technology is that of the contrac<strong>to</strong>r. Forthis reason, an appropriate site for the facility has beenidentified by the city which offers road access and connections<strong>to</strong> electricity and water supply.Strengthen<strong>in</strong>g the KolhapurSolid Waste Management SystemSolid <strong>waste</strong> generated <strong>in</strong> Kolhapur is disposed of <strong>in</strong>open dumps, plac<strong>in</strong>g residents at the risk of soil andgroundwater contam<strong>in</strong>ation as well as decl<strong>in</strong>e <strong>in</strong> airquality. There is no organized system for s<strong>to</strong>rage of<strong>waste</strong> from shops, and though the Kolhapur MunicipalCorporation (KMC) has constructed two open garbagehouses <strong>in</strong> the market, vendors do not utilize thesefacilities consistently. So the KMC enlisted consultantsfrom the private sec<strong>to</strong>r <strong>to</strong> assist <strong>in</strong> upgrad<strong>in</strong>g its <strong>solid</strong><strong>waste</strong> <strong>management</strong> system over the next two decades.Throughout the process, FIRE(D) has been provid<strong>in</strong>gadvisory assistance <strong>to</strong> the KMC as well as AIC Watson,the consultants selected by the city.With technical assistance from the FIRE(D) Project, AICWatson carried out a field measurement program whichanalyzed the number of vehicles, trips <strong>to</strong> disposal sitesand quantities and composition of <strong>waste</strong>, and then usedthis <strong>in</strong>formation <strong>to</strong> produce system projections up <strong>to</strong>the year 2021. Presently, about 60 percent of the 160<strong>to</strong>ns-per-day (tpd) of <strong>solid</strong> <strong>waste</strong> generated is successfullycollected, transported and disposed of <strong>in</strong> designatedlocations, and the rema<strong>in</strong><strong>in</strong>g <strong>waste</strong> is burned ordumped <strong>in</strong> open areas. By 2021, <strong>to</strong>tal <strong>waste</strong> generatedis expected <strong>to</strong> <strong>in</strong>crease <strong>to</strong> 270 tpd. Based on these projections,a <strong>solid</strong> <strong>waste</strong> disposal and treatment projecthas been designed which will build on planned improvements<strong>to</strong> the exist<strong>in</strong>g <strong>management</strong> system.The KMC has decided <strong>to</strong> implement this project withprivate sec<strong>to</strong>r participation on a Build-Operate-Transfer(BOT) basis. Under a 30-year concession agreement,the municipality will provide a long term lease for land<strong>to</strong> the selected opera<strong>to</strong>r, and the concessionaire will beresponsible <strong>to</strong> design, build, operate and ma<strong>in</strong>ta<strong>in</strong> thefacility, and <strong>to</strong> f<strong>in</strong>ance these activities. Thus, the opera<strong>to</strong>rmust expect <strong>to</strong> generate profits, and two likelyoptions are controlled aerobic compost<strong>in</strong>g and biogasproduction. An RFP has been issued <strong>to</strong> pre-qualifiedbidders, and proposals are expected <strong>in</strong> early 1999. TheFIRE(D) Project will cont<strong>in</strong>ue <strong>to</strong> provide technical assistance<strong>to</strong> the city and its consultants throughout theevaluation and contract<strong>in</strong>g process.February1999, Note No. 15FIRE(D)


INNOVATIVE APPROACHES TO SOLID WASTE MANAGEMENTDevelop<strong>in</strong>g a Solid Waste Management Strategyfor TiruppurAs a demonstration city, the municipality of Tiruppurhas worked closely with the FIRE(D) Project onstrengthen<strong>in</strong>g of municipal adm<strong>in</strong>istration, rang<strong>in</strong>gfrom municipal account<strong>in</strong>g <strong>to</strong> identification of the city’s<strong>in</strong>frastructure needs and priorities. The FIRE(D) Projecthas also assisted the partners of the Tiruppur Area DevelopmentProgram – The Tiruppur Exporters Association,Infrastructure Leas<strong>in</strong>g and F<strong>in</strong>ancial ServicesLimited, and the New Tiruppur Area DevelopmentCorporation Limited – <strong>in</strong> the development of a watersupply and sewerage system which will benefit thecity’s grow<strong>in</strong>g <strong>in</strong>dustries as well as currently unservedconsumers <strong>in</strong> low <strong>in</strong>come communities of the city andsurround<strong>in</strong>g villages.In light of grow<strong>in</strong>g <strong>solid</strong> <strong>waste</strong> <strong>management</strong> challenges<strong>in</strong> the city, the FIRE(D) Project sponsored a study <strong>to</strong>urfor municipal officials and elected women councilors,many of whom represent low <strong>in</strong>come communities, <strong>to</strong>visit <strong>in</strong>novative <strong>solid</strong> <strong>waste</strong> projects <strong>in</strong> Ahmedabad andSurat <strong>in</strong> 1997. Build<strong>in</strong>g on this experience, the Projectsponsored an assessment of Tiruppur’s <strong>solid</strong> <strong>waste</strong> situation.The assessment highlighted problems such as <strong>in</strong>sufficients<strong>to</strong>rage and segregation of recyclables; lack of primarycollection; and irregular delivery of services suchas sweep<strong>in</strong>g. It also po<strong>in</strong>ted <strong>to</strong> the unscientific disposalof <strong>waste</strong> as an environmental health threat, and the <strong>in</strong>adequateadm<strong>in</strong>istrative capacity of the city. The assessmentresulted <strong>in</strong> recommendations for improv<strong>in</strong>g<strong>solid</strong> <strong>waste</strong> <strong>management</strong> <strong>in</strong> Tiruppur.Dur<strong>in</strong>g a two-day workshop <strong>in</strong> early 1998, a <strong>solid</strong> <strong>waste</strong><strong>management</strong> strategy was discussed and developed,and this strategy was unanimously approved by themunicipal council. The strategy adopted by the councilcalls for a reorganization of the city’s <strong>solid</strong> <strong>waste</strong><strong>management</strong> department and augmentation of its staffand also outl<strong>in</strong>es a plan for disposal that utilizescompost<strong>in</strong>g, new sanitary landfills and <strong>in</strong>c<strong>in</strong>eration.With an overall estimated cost of Rs. 8.77 crores, a newcompost<strong>in</strong>g facility is <strong>to</strong> be developed by the privatesec<strong>to</strong>r on a build-own-operate basis at a cost of Rs. 4.5crores, and privatized <strong>management</strong> of an <strong>in</strong>c<strong>in</strong>erationfacility for biomedical <strong>waste</strong> is planned. An Action Planfor implement<strong>in</strong>g the strategy is now under development.~~~~~~~~~This Project Note is based on two FIRE(D) ProjectTechnical Reports: Private Sec<strong>to</strong>r Participation <strong>in</strong> SolidWaste Collection and Transportation by Chetan Vaidya;and Workshop on Solid Waste Management <strong>in</strong> Tiruppur,by P.U. Asnani.Page 4Indo-USF<strong>in</strong>ancial InstitutionsReform and Expansion Project -Debt Market ComponentFIRE(D)The mission of the Indo-US FIRE (D)Project is <strong>to</strong>foster the development of a commercially viableurban <strong>in</strong>frastructure f<strong>in</strong>ance system <strong>to</strong> f<strong>in</strong>anceimprovements <strong>in</strong> environmental services for allcitizens, <strong>in</strong>clud<strong>in</strong>g the urban poor. It is be<strong>in</strong>gimplemented through four objectives:• Development of commercially viable urban environmental<strong>in</strong>frastructure projects <strong>in</strong> selecteddemonstration cities;• Development of a commercially viable urbanenvironmental <strong>in</strong>frastructure f<strong>in</strong>ance system;• Improvement of municipal f<strong>in</strong>ancial <strong>management</strong>as well as the adm<strong>in</strong>istration of environmentalservices <strong>in</strong> demonstration cities;• Strengthen<strong>in</strong>g the capacity of public and privatesec<strong>to</strong>r professionals and technicians <strong>to</strong>achieve these objectives.This new approach, which emphasizes commercialviability, enables <strong>India</strong>n cities and urban authorities<strong>to</strong> respond more effectively <strong>to</strong> the greatestneeds: <strong>in</strong>creas<strong>in</strong>g access <strong>to</strong> services and improv<strong>in</strong>gservice levels. Significant benefits forthe poor, <strong>in</strong> particular, can be achieved througha commercial orientation.USAID is assisted <strong>in</strong> implementation of thisproject by Community Consult<strong>in</strong>g International(CCI), a US firm with an office located <strong>in</strong> NewDelhi. This assistance is provided through a taskorder issued by USAID under its contract withthe International City/County Management Association(ICMA).Community Consult<strong>in</strong>g International, <strong>India</strong>E 3/4 Vasant ViharNew Delhi 110 054, <strong>India</strong>Tel: (91-11) 614-3551 or 614-9836Fax: (91-11) 614-1420 or 614-4480Regional Urban Development OfficeUSAID/New DelhiB-28 Institutional AreaNew Delhi 110 016, <strong>India</strong>Community Consult<strong>in</strong>g International1012 N Street, NWWash<strong>in</strong>g<strong>to</strong>n, DC 20001-4297, USAFunded under USAID Contract#PCE-Q-00-95-00002, Task Order #810The Project Notes series is edited and producedby Laurie de Freese.

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