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Superior Points HRP - Canadian Harm Reduction Network

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Documentation of Client Contacts:As an anonymous and confidential program, SP<strong>HRP</strong> does not ask clients foridentifying information, such as their name or age. There is no specificeligibility criteria for services, clients are clients because they say they are.Only the number and nature of client contacts is recorded.How to Use the <strong>Superior</strong> <strong>Points</strong> Tracking Form:The <strong>Superior</strong> <strong>Points</strong> Tracking Form (Appendix B) is the main data collectioninstrument utilized by SP<strong>HRP</strong>, both in the outreach van and at fixed needleexchange sites in the community.Male, Female, Agency • Use M, F, or A to indicate clientFirst Visit • Place an ‘X’ if it is the first contact with the client.Sex Trade • Check off this column if contact was made with someoneinvolved in sex trade.Needles In • Indicate the approximate number of needles recovered(include those from deliveries, sites, and publicly discarded).Needles Out • Indicate the approximate number of needles distributed(include those from deliveries, sites, street-level outreach).Alcohol Wipes • Indicate the approximate number of wipes given out.Condoms • Indicate approximate number of condoms distributed (alsocheck off ‘Sex Trade’ column if they were given to a sex trade worker).Program Info. • Check this box if any information was provided toclients, including information about HIV/AIDS, other services, provision ofpamphlets or service directories, etc.Counselling • Any interaction with a client, where the staff and clientdiscuss concerns or problems as experienced by the client. Any interactionwith a client that involves responding, in a supportive way, to theinformation given by the client. Responding usually takes the form ofallowing the client to discuss his/her situation in a non-threatening, nonjudgmental way. Indicate whether the counselling was about sex (s), drugs(d), and/or personal (p).SUPERIOR POINTS HARM REDUCTION PROGRAMProtocols for Staff, Volunteers and Community Agencies22

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