Appendix B-3 to DIR Contract NO. DIR-TEX-AN-NG-ICXXX Service ...

Contract No. _________Appendix B-3 to DIR Contract NO. DIR-TEX-AN-NG-ICXXXService Description and RatesPCI South Region Burstable/SharedService OptionsIP Data Rates. CUSTOMER to select. Available rates are subject to Link Budget constraints on a location-by-locationbasis. This will vary by region based upon satellite footprint and teleport RF capabilities. Additional data rates will beconsidered on a CUSTOMER network-by-network basis. Providing additional data rates may require acquisition ofadditional Hub resources that will be reflected in service pricing. The CUSTOMER will be provided with one outboundcarrier with an information data rate of _______Kbps (IP data rate of approximately ______Kbps) and one inboundcarriers each with an information data rate of _____ Kbps (IP data rate of approximately _____ kbps). The burstable IPdata rate of the inbound carrier will depend on the number of site(s) and the site configuration. The service area is theentire state of Texas and the South region of the United States.1.1. IP Addresses PCI will provide a subnet of public IP addresses to each circuit to be used with the Service. Thesubnet will be a /29 with 6 useable public IP addresses. Of the subnet, one IP address is defined by PCI as thedefault gateway for the specific LAN connected to each specific VSAT. The remaining, public addresses are for useby the corresponding LAN connected to the specific VSAT. Larger block sizes are available on request pendingreview of CUSTOMER applications and appropriate justification.1.2. VSAT CPE CUSTOMER will be required to furnish the specified VSAT CPE for each site in the network.The Fixed Satellite Service that PCI offers is tailored for a antenna asset that is at least .9m in diameter and has a25 watt Ku Block Up Converter (BUC). The antenna size can be increased with an associated decrease in BUCsize. Some customers use 1.2m auto-deploy antennas with an eight Watt Ku BUC. Other customers have used a1.8m antenna and a 4 Watt BUC. Most Texas State entities that require Fixed Satellite Services have equipment ofthis type already. DIR customers using their own equipment meeting the following satellite telecommunicationsstandards can use the PCI Fixed Satellite Service:PCI South Region Burstable - .96m auto deploy system with 25 Watt Ku BUC or a 1.2m system with 8 Watt KuBUC, and iDirect iNfiniti modem running 6.0.9 software.1

Series 1000 Series 3000Series 50001100 1200 3100 5100 5150 5300 5350Network Accelerator IBM e-server Satellite Router Satellite Router Satellite Router Satellite Router Satellite RouterTopology N/A N/A Star Star Star Star, Mesh, SCPC Star, Mesh,SCPCProcessor IXP420 XEON processor IXP420 IXP420 IXP425 IXP420 IXP425Processor Speed (MHz) 533 ~3Ghz 266 533 533 533 533SDRAM Memory (MB) 128 1000 64 128 128 128 128Flash Memory (MB) 16 16 32 32 32 32# of Demods N/A no 1 1 1 2 2# of Modulators N/A no 1 1 1 1 1Native LAN Port 1 2 1 1 1 1 1LAN Ports in Switch 8 no no 8 8 8 8Hard Drive no no no no no noTX FPGA (Xilinx Model) 1000 1000 1000 1000 1000RX FPGA (Xilinx Model) 1000 1000 1000 1000 1000RX2 FPGA (Xilinx Model) 1000 1000Encryption, 3DES/AES no no no no yes no yesEncryption, FIPS 140-2 no no no no no no noInternal GPS no no no no no no noChassis Desktop 1U rack mount Desktop Desktop Desktop Desktop DesktopPower Supply external internal external external external external externalPCI Slots no 2? no no no no noInternal Fans no yes no no no no noOscillator non-ovenized non-ovenized non-ovenized oveninzed ovenized ovenized ovenizedSCPC mode (requires ovenized osc.) no no no no no yes yesMaximum Transmit 4.2 Mbps 50? 4.2 Mbps 4.2 Mbps 4.2 Mbps 4.2 Mbps 4.2 MbpsMaximum Receive (Mb/s) 18 50? 18 18 18 18 18Max Total IP Throughput (Mb/s) 22.2 66? 22.2 22.2 22.2 22.2 22.2Multi-chassis expansion no no no no no no noSupports Ethernet port Redundancy48VDC Voltage Support no Optional (PS option) Optional (PS option) Optional (PS option) Optional (PS option)Maximum number of remotesBUC power support N/A N/A Up to 5W Up to 5W Up to 5W Up to 5W Up to 5WColorlight grayFS 595B 26373blacklight grayFS 595B 26373dark grayFS 595B 26132dark grayFS 595B 26132Availability (End of Quarter) Now Now Release 6.1 Release 6.1 Release 6.1dark grayFS 595B 261326.1 Star Version7.0 Mesh Versiondark grayFS 595B 261326.1 Star Version7.0 Mesh Version1.3. Terrestrial Access. CUSTOMER will have 2-way access to the public Internet via a multi-homed network.1.4. Demarcation points. The Service shall have one Demarcation point, which delineates the boundaries of the PCIService. Responsibility for hardware, software, and applications outside of these Demarcation points is not withinthe scope of this Agreement.• (1) The VSAT‟s Outdoor Unit (ODU) just beyond the LNB and BUC, at the CUSTOMER‟s installed site.Specifically, the CUSTOMER is responsible for its own network, that is, all devices and applications located “ at andbehind” each VSAT‟s Ethernet interface (i.e., the „Demarc‟). PCI recommends CUSTOMER fully disclose thenetwork configuration and applications to be supported to ensure compatibility with the VSAT and to ensureoptimum satellite network configuration.1.5 Managed Network Service.Telephone Support. PCI shall provide CUSTOMER with a telephone number to access help-desk support ona 24x7 basis, as follows:A. Implementation Assistance. PCI shall provide one (1) hour of telephone service at no charge toassist CUSTOMER with initial implementation and activation of CUSTOMER‟s sites.B. Network Support. Network Support provides for fault isolation and resolution where the fault iswithin the PCI „Demarc‟ points. Network Support to resolve issues up to the „Demarc‟ points isincluded in the Monthly Recurring Service Charge.PCI will work with customer to help identifyissues that may point to Customer internal issues.1.6 Customer Responsibilities. In connection with CUSTOMER‟s Equipment to be used with the Service,CUSTOMER will: (a) provide space for antenna with clear line of sight to the satellite; (b) install earth stationVSATs as recommended by manufacturer; (c) adhere to manufacturer recommendation on IFL cable lengths andcable types, d) ensure that circuit is used for business only.CUSTOMER will have a representative communicate via telephone with PCI‟s installation support representativefor acceptance and commissioning of the Service. Service will not start at an installed site until mutualcertification of the successful installation.2

1.7 Engineering Recommendations. PCI's Sales Engineering resources will perform the necessary network designand evaluation based upon the CUSTOMER's requirements. These recommendations will be consistent with anyspecified performance criteria or Service Level Agreement commitments. Should CUSTOMER choose to deviatefrom PCI's recommendations, PCI will not guarantee said performance or SLA requirements. Where CUSTOMERis required to provide equipment or other specific conditions apply, those will be noted.Pricing SchedulePCI South Region Burstable/SharedMonthly Recurring Service ChargeMRSCOutbound Link (IP data rate) Inbound Link (IP data rate)Set speed Set Speed TBDNon Recurring Service ChargesNetwork ActivationNetwork Reconfiguration FeeService Activation FeeChange Data RateChange of IP AddressVSAT Reconfiguration ChargeTBDEnd of Appendix B-33