The <strong>Voss</strong> <strong>Industries</strong> Employee CommitmentThe health, safety and training of employees at <strong>Voss</strong> <strong>Industries</strong>, Inc. are among the most important aspectsof the company’s daily business. In order to maintain its world leader status in the aerospace industry,current and new employees must be the best trained in the field. Every year, the company commitsnumerous hours, as well as money, to sustain this position.<strong>Voss</strong> continually trains and retrains its employees in areas including Shop Math, Blueprint Reading,Geometric Dimensioning and Tolerancing, English as a Second Language, supervisor workshops,continued education, new employee orientation and ongoing departmental training.As part of the company’s commitment to its employees, <strong>Voss</strong> offers training programs that improve valuableskills necessary to reduce cost and improve quality and increase production. In order to achieve thesegoals, the following classes are offered as in-house training courses:English as a Second Language (ESL) / This class helps eliminate gaps in communication among coworkers.Along with ESL classes, the company also helps employees increase reading comprehension.Basic Shop Math / This class is offered to employees needing instruction and review of the basicfunctions of addition, subtraction, multiplication and division of whole and mixed numbers, fractions,decimals and conversions. The class also includes an introduction to basic measurement instructionand application.Basic Blueprint Reading / This course offers employees the opportunity to improve their glossary ofterms and definitions used in blueprint reading. It also improves their knowledge in symbols, shopnotes, scale tolerances, size and locations of dimensions.Geometric Dimensioning and Tolerancing (GD&T) / This class teaches employees how tounderstand complex geometrical descriptions through a symbolic language on engineering drawingsand models.Process Delegated Inspector Certification (PDI) / To insure our employees take ownership in themanufacturing process, <strong>Voss</strong> has trained and certified 44 employees as PDIs. This certification allowsthem to inspect and sign off work in their areas or responsibility. This ability reduces inspection timeand promotes greater employee independence. This program has proven to be very valuable in the<strong>Voss</strong> manufacturing process.Internal Auditing / <strong>Voss</strong> developed and trained an internal auditing of 10 employees. The courseensures individuals auditing the <strong>Voss</strong> Business Operating System (BOS) have a thoroughunderstanding of good auditing practices, confidence in conducting audits, good interview skills and theability to develop objective evidence. Internal auditing has become a very important part of maintainingour highly effective quality system.Statistical Process Control (SPC) / Personnel at all levels of the organization receive basic SPCtraining. SPC is used as the main mode of acceptance for a number of <strong>Voss</strong> parts.
New Employee Training / Helping a new employee understand the systems and the culture of acompany in fundamental to their success and efficiency. This training covers all aspects of thecompany’s health and safety program, the Business Operating System (BOS) and the benefit package.The BOS explains the structure of the quality system and the importance of the <strong>Voss</strong> policy statement.Initial training also includes information regarding hazardous communication, lockout-tagout (LOTO),personal protective equipment (PPE) and emergency response. Each new employee also receivesdepartment specific training from department supervisors.Computer Training / This course provides basic knowledge of the company’s server system as wellas the INFONET (information network) of the company. Through increased training the company hasseen increased efficiency company wide.Supervisor Development Course / This course aims to develop the leadership, interpersonal,performance management and process management skills of front line supervisors and companyleaders.In addition to in-house training, <strong>Voss</strong> supports the continued education of it employees by offering$2500.00/year for tuition and total reimbursement for textbook/fees. This program allows employees toexpand their learning potential beyond the company’s in-house educational programs.<strong>Voss</strong> recognizes seminars and continuing education programs play a vital role in the company’s ability toadapt to the every-changing manufacturing world and ensure all employees contribute in keeping <strong>Voss</strong> aworld leader in the industry.Health and SafetySafety has become an attitude at <strong>Voss</strong>. The most important reason this attitude has changed can beattributed to a commitment by upper management and the support of the employees. <strong>Voss</strong> strives to createand safe work environment for each employee to walks through the doors.Employee Involvement in Training ProgramsEnglish as a Second LanguageBasic ReadingBlueprint ReadingShop MathGD&TSPCInternal AuditContinuing EducationCompany Training (Info-net)First RespondersPDI10 participants2 participants60 participants35 participants20 participantsCompany Wide11 participants30 participantsCompany Wide14 participants44 participants