The Work System Method - Department of Computer Information ...

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Q: Should Business ProfessionalsAnalyze Systems for Themselves?• Can they be trusted?• Do they have the appropriate skill andknowledge?• IF NOT: How is it possible for them to do theirwork and manage organizations?• IF NOT: How is it possible for them to participatein the development of information systems?• èWhat system should be analyzed?© Steven Alter, 2010
Typical Systems Analysis Methodsare created for IT Professionals• Mostly about documentation, not really aboutanalysis• Emphasis on precision and completeness• Complex, opaque terminology• Emphasis on use of tools, not on businessperformance© Steven Alter, 2010
Page 1 and 2: The Work System MethodIntroduction,
Page 3 and 4: Work System• Work System - a syst
Page 6 and 7: A Limiting Paradigm…• Viewing S
Page 8: © Steven Alter, 2010Work System Fr
Page 12: Intermediate Products and Services
Page 15 and 16: Technologies§ Tools that help peop
Page 17 and 18: Environment§ The organizational, c
Page 19 and 20: Metrics• Measures of performance
Page 21: Level of Abstraction & Analysis•
Page 26 and 27: Work System Method:a kind of System
Page 28: Chapter 1Systems a mess: Seven Comm

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