AFV Driving & Maintenance, Gunnery and Communications Training ...

2753_TQL_Case_Study_F_PRINT_Layout 1 02/05/2011 09:03 Page 1CASE STUDYAFV Driving & Maintenance,Gunnery and CommunicationsTraining to the UK Army’sArmour Centrewww.tq.comD e l i v e r i n g e d u c a t i o n & t r a i n i n g

2753_TQL_Case_Study_F_PRINT_Layout 1 02/05/2011 09:03 Page 2CASE STUDYcase studyAFV Driving & Maintenance,Gunnery and CommunicationsTraining to the UK Army’sArmour CentreFor ten years TQ supplied management,trainers and training support for the threetrade training schools at The Armour Centre inBovington and Lulworth.conversion training courses to the Field Army’sGunnery and D&M instructors on a new range ofBattle Group Thermal Imaging sights fitted to theCVR(T) and Warrior range of AFV’s.THE TRAINING REQUIREMENTThe training covered Driving and Maintenance(D&M) on tracked Armoured Fighting Vehicles(AFV’s), Signals (Communication and InformationSystems) and Gunnery.THE TQ PROGRAMMEThe TQ instructors delivered a wide range ofcourses to a variety of soldiers; from Phase 2soldiers undergoing their initial Special-to-Armtraining after completion of their basic training upto specialised, equipment-specific training forinstructors. TQ also delivered Train-the-TrainerTQ obtained ISO9001 certification for itsoperation at The Armour Centre.MEASURING SUCCESS:TQ conducted regular course reviews andinformal and formal instructor assessments tomaximise effectiveness and quality; and providedinnovative solutions in partnership with thecustomer to improve the quality, cost effectivenessand efficiency of training delivery.Average pass rates during the contract durationwere between 88% and 100%.