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2002 ChevronTexaco Corporate Responsibility Report Social IssuesIntroduction to Social Issues Sectionpeople’s quality of life. In addition to supplying this energy, we provideemployment and help employees develop skills and experience, spureconomic growth, transfer technology, and contribute to the communitieswhere we operate.In Maricaibo, Venezuela, employee Joe Wright plays with children of theorphanage Casa Hogar Simon Rodriguez, which ChevronTexaco built andsupports with employee volunteers.Our Direct Social ResponsibilitiesChevronTexaco’s operations can affect people’s lives and society innumerous ways. The social issues we believe we are most directlyresponsible for are:> conducting our business in an honest and ethical manner;> valuing and respecting employees, including supporting diversity,hiring local employees, and providing employees with training anddevelopment opportunities;> protecting the health and safety of people who work on our behalfor live in the communities where we operate;> engaging with and contributing to the communities where we work;> supporting and promoting universal human rights consistent withthe legitimate role of business;In many countries, national governments have taken direct control overtheir energy resources, and global energy companies operate in partnershipwith these governments. We recognize, however, that the benefitsof energy resources have not always reached the local communitieswhere we operate. Some countries and regions have been described assuffering from the so-called “resource curse,” a term economists use todescribe locations with abundant natural resources that are prone toperform worse on economic and social development indicators thanmore resource-poor countries. ChevronTexaco is concerned about thisissue. In our view, addressing fundamental issues related to poverty andhealth is a critical stepping stone to being able to help find solutions tothe range of other complex social, economic and environmental issueswhere we operate.About This Section: Working to Measure Social ImpactsMeasuring and reporting on the social impacts of commercial operationsare still in an early state of development, compared with financial and,to a lesser extent, environmental reporting. Many of the topics addressedin the social section of this report do not lend themselves easily to quantifiablemeasurement. Where possible, we have provided specific performancedata, but the majority of the data are qualitative. ChevronTexaco isamong the many companies working to better understand, measure andreport our social impacts and performance.> participating constructively in shaping public policy on issues thatdirectly affect our company.Helping Address Broader Social IssuesCompanies such as ChevronTexaco operate in regions of the worldfacing societal challenges that are beyond the boundaries of an individualcompany’s activities or sphere of influence, such as poverty,public health, education, human rights, and national and regional stability.Although we cannot and should not assume the role of government,we accept the challenge – in cooperation with all sectors – to helpaddress these issues. Our core business of supplying affordable, reliableenergy is an important part of economic development and improving© 2003 ChevronTexaco Corporation. All Rights Reserved.9