Reference Guide for EAQUALS inspections - Support

teaching staff16. Other procedures forquality assurance5. Academic resourcesAvailability and organisation of17. Course books,software, referencematerials and/orstudent library18. Supplementarymaterials produced inhouse19. Hardware: audio &video/DVD equipment,OHPs, computers,access to the internetetc.6. Other services to courseparticipants20. Advice and consultation21. Leisure and socialprogramme22. Course participants’welfare23. Accommodationservices: residential andhome-stayInspectors check: The procedures for classobservation –who does it, howoften, how it is recorded The teacher trainingprogramme and how findingsfrom lesson observations feedinto it Staff performance/ professionaldevelopment reviews/appraisalprocedures and documentationand if records are signed byteachers Other ways of promotingquality in teachingThe quality, appropriacy,availability and use of teachingresources are checked, and alsowhether they correspond to theneeds of learners and are in linewith the statements on teachingphilosophy in the institution’scurriculum and syllabusdocuments.Inspectors check: Course books –supply,condition, ways of distribution,appropriacy for course context Quality, availability, relevanceof supplementary materials –both commercial and in-houseproduced Equipment available forteachers/course participants Photocopying facilities Teachers' library Students' library, self accesscentre Computers, internet access andsoftware Whether the resources availableare regularly used Whether support is provided tostaff and course participantswith their useThe nature and number of otherservices offered to courseparticipants may varyconsiderably from institution toinstitution. Inspectors check whatis offered, whether the servicesare high quality and whethersystems and procedures forquality assurance and continuousimprovement are in place.Inspectors check: Appropriacy of notice boards,publicity materials, guidelinesand information on exams,leisure and social programmeassurance) and of different kinds (bymanagers, buzz, peer, etc,) Teachers’professional developmentinterview feedback documents Details/records of staff in-servicetraining and development programmes External training opportunities andrecords of attendance Documents of other ways of promotingquality in teachingDocumentation of: Lesson observation –system andfeedback Staff development review –system andfeedbackAny other evidence whichdemonstrates the institution’spractice in this areaLesson observationsMeetings Academic manager(s) Librarian or other relevant staff Admin staff (when involved)Focus groups: Teachers Course participantsInspection of:Materials in Staff rooms Library Computer room Self access centreDocumentation: List of teaching materials used fordifferent levels and coursesAny other evidence whichdemonstrates the institution’spractice in this areaMeetings Academic manager(s) (when involved) Accommodation officer/co-coordinator Programme coordinator(s) Teaching staff (when involved) Admin staff (when involved)Focus groups: Teachers Course participantsDocuments: Publicity materials on other services tocourse participants Regulations for course participants underage Plan and record of social and leisure18Reference Guide to the Inspection Scheme for Institutionsversion 6.2© EAQUALS 2011