Reference Guide for EAQUALS inspections - Support

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8. Qualifications, experienceand training26. Competence,experience andqualifications ofacademic manager(s)27. Competence,experience andqualifications ofteachers28. Administrative andacademic staff profile29. Training andprofessionaldevelopment Sample contracts for allcategories of staff selected atrandom Additional documentation e.g.Appendices to contracts, staffhandbooks, guidelines, jobdescriptions etc. Social security, tax and pensionscheme Checking that all teachers havecontracts or letters ofappointment and these areproperly signed Job descriptions Salary scales for all staff Records of employment Payroll records and evidence ofsocial security and taxpayments Financial and legal documentsdepending on national norms Application forms, CVs,summary of teachersqualifications Grievance and disciplinaryprocedures and awareness ofthese among staff How problems which arisemight be dealt with and howstaff is/can be representedtowards management Working time of all staff andpolicies if there are split shiftsand how these are timetabledThe qualification and competenceof all staff are checked, as well asthe training opportunitiesavailable to them.Inspectors check: Legal requirements forqualifications concerning localstaff and foreign nationals Recommended local standards Staff competences and theirrelevance to job specifications Content of any training coursesoffered at the institution All teachers’and academicmanagers’CVs Diplomas and certificates Relevant documents includingrecord of training anddevelopment plans and theirimplementation Content of teacher trainingcourses for which teachers havequalifications and which are notfamiliar to inspectors That teachers and academicmanagers have appropriatequalifications using all of theabove The teacher training Staff handbook Teachers’application forms and CVs Staff contracts, payroll, social security,tax payment Salary scales Full list of staff on payroll and duringthe inspection Job descriptionsAny other evidence whichdemonstrates the institution’spractice in this areaMeetings Institution owners/managers Academic manager(s) Administrative managers/staffFocus groups: Teachers (Appendix 10/a)Documents: Staff files containing CVs, diplomas,record of training and developmentplans Staff job descriptions Application form and summary table ofteacher qualifications Evidence of in-service programme forrecent years Content of any current trainingprogramme given by the institution Training plan Records of conferences /sessionsattended by teaching staff andacademic managersInspection of: Training materials, teachers’resourcesand the quality, appropriacy and rangeof these.Documentation of: Staff qualifications Professional development plan and20Reference Guide to the Inspection Scheme for Institutionsversion 6.2© EAQUALS 2011
9. Communications30. Clear academicmanagement systems31. Procedures for internalcommunicationbetween staff andmanagers32. Information available tostaff about theinstitution33. Grievance anddisciplinary procedures34. Performance review formanagers & admin staff10. InformationCompleteness and accuracy;clarity and accessibility of35. all promotionalmaterials36. all contractualinformation37. information aboutEAQUALS38. Correct use of theEAQUALS logo andChartersprogramme and how findings ofthe lesson observations feedinto it Funded attendance for teachersat relevant seminars /conferences Funds/aid for teachers to gainprofessional qualifications suchas CELTA and DELTA orequivalent qualifications forlanguages other than English Subscription to professionaljournals Existence and content ofteachers’library includingmethodology and otherreference booksChannels of communication andthe balance between formal andinformal communication arechecked, as well as awareness ofbasic company informationamong staff. Inspectors also lookat the institution’s systems formanaging staff performance.Inspectors check: Ways and channels ofcommunications among staffand between staff andmanagement (e.g. meetings) Staff contracts and additionaldocumentation e.g. appendices,staff handbooks, guidelines, jobdescriptions, etc. Organisation chart,responsibility areas Staff grievance and disciplinaryprocedures: clear writtenprocedures which are knownand understood by staff Staff performance reviewdocuments for administrativestaff written records of meetingsAdherence to the EAQUALSInformation Charter is checked.Publicity materials, websites,contracts and information aboutEAQUALS should be accurate,clear, comprehensive and easy toaccess.Inspectors check: Whether teaching correspondsto what is said in publicitymaterials and in informationavailable to course participantsbefore and after arrival Educational rationale Confidential documents:record Record of external training for staffAny other evidence whichdemonstrates the institution’spractice in this areaMeetings Institution owners/managers Academic manager(s) Administrative managers/staffFocus groups: TeachersDocuments: Staff Handbook Staff job descriptions Organisation chart, organisationalstructure Staff performance review interviewdocuments Meeting minutes Job descriptions Grievance and disciplinary procedures Performance review –system andfeedbackInspection of: Storage and retrieval of documentation Notice boards Intranet or other electroniccommunication channelsAny other evidence whichdemonstrates the institution’spractice in this areaThe coherence of procedures andchannels of both formal and informalcommunication and their efficiency,including storing/retrieving documents, ischecked.Meetings Institution owners/managers Academic manager(s) Administrative managers/staffFocus groups: Teachers (Appendix 10/a) Course participants (Appendix 10/b)Documents: Publicity materials, including websites Information documents, includingenrolment forms and other relevantdocuments Confidential documents: samplecertificates, exam results, tests Application forms21Reference Guide to the Inspection Scheme for Institutionsversion 6.2© EAQUALS 2011
Page 1: Inspection Schemeversion 6.2Referen
Page 4 and 5: The inspectors are professionals wi
Page 6 and 7: THE EAQUALS CHARTER FOR COURSE PART
Page 8 and 9: THE EAQUALS INFORMATION CHARTERAccr
Page 10 and 11: The EAQUALS accreditation processTh
Page 12 and 13: Preparing for an EAQUALS inspection
Page 14 and 15: Notes for teachers on EAQUALS inspe
Page 16 and 17: During the inspection1. the EAQUALS
Page 18: teaching staff16. Other procedures
Page 23 and 24: 12. Management andadministration43.
Page 25 and 26: Guide to meetings during an inspect
Page 27 and 28: Meeting with social and leisure pro
Page 29 and 30: Closing the inspectionNo direct con
Page 31 and 32: The main task of the Accreditation
Page 33 and 34: 5. Academic resources The instituti
Page 35 and 36: magazines, online communications as
Page 37: This Reference Guide provides a gen

Reference Guide for EAQUALS inspections - Support

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