JOB DESCRIPTION: Administration Officer THE TRAVEL ...

JOB DESCRIPTION: Administration OfficerTHE TRAVEL FOUNDATIONJob title:Responsible to:Main duties:Administration OfficerBusiness ManagerProviding support and assistance to the Business Manager and Executive teamand helping to maintain efficient running of the officeThe Travel Foundation is an independent charity, set up through partnership between the outboundtourism industry, government and non-governmental organisations (NGOs) in the UK. Our aim is toensure that tourism from the UK gives a greater benefit to the people, environment and economy indestination countries by:oooDeveloping destination research & demonstration projects to guide best practiceSharing and developing best practice amongst a multi-stakeholder forum.Raising awareness of the issues and promoting the benefits of sustainable tourism with theindustry, government and consumersAt present we have established projects in Cyprus, Mexico, The Caribbean, Sri Lanka, Kenya, Turkey,Cape Verde, South Africa, Rhodes and the Gambia, with developing interests elsewhere. These projectsfocus on people and livelihoods, the environment and education. We have also developed a range ofpractical tools for the travel industry to incorporate sustainability into core business practice. For moreinformation about the work we do visit www.thetravelfoundation.org.ukJoin our teamThe Travel Foundation is based at the CREATE Centre on Bristol’s waterfront, a short walk from the city’svibrant harbourside development.Currently a team of sixteen, with twelve based at the head office, we are seeking to employ a full-timeAdministration Officer. Working as part of the executive team, you will assist the Business Manager tohelp maintain efficient running of the office and organisation. You will also provide direct support to theexecutive team, particularly to the Chief Executive and you will act as a general point of contact on thetelephone and email.Candidates must have a minimum of 2 years experience working in an office environment and shouldpossess excellent organisational skills. Initiative, numeracy, the ability to communicate with people at alllevels and the ability to prioritise and work with minimum supervision are also essential.Main Duties and ResponsibilitiesAct as general point of contact on telephones and by email and respond to general enquiriesProvide support to the team as required, including the communication of all relevant informationResearch and book national and international travel and accommodation arrangementsOrganise meeting dates and venues, liaise with attendees and manage meeting arrangementsAssist with the circulation of dates, agendas, papers and minutes of meetingsManagement of contacts databaseMaintain regular PC backup procedures

Assist with the management of office resources, including supplies, communications, insurance etc.Distribute printed materials and DVDs and maintain a log of all stock held in the officeProvide support in the organisation of key Travel Foundation events, including the Annual MeetingAssist with recruitment, staff inductions and updating office policies and proceduresProvide book-keeping to support the Business Manager (training available)Process expense forms and petty cash and monitor in line with relevant policiesMaintain record of online purchases and banking transactionsMonitor and collate management information, such as in kind support and CO2 emissionsPerson SpecificationEssentialTwo years previous experience working in similar office roleComputer skills – Microsoft Office (Word, Excel & Outlook) experience essentialGood oral and written communication skills, to provide routine information, greet visitors, answerenquiries, and refer calls or emailsExcellent organisational skills, to prioritise, manage and complete a variety of tasks by givendeadlinesExperience in travel planningAbility to use initiative and work with minimum supervisionHighly motivated and able to work effectively as part of a teamDesirable Book-keeping skills (SAGE Line50) Database experience/management (Excel /Access 2007) Previous PA or team secretarial experience Ability to solve basic IT issuesTerms & Conditions of EmploymentSalary: £17,000 per annumHours of Work: Full time at our office in Bristol – normal office hours, very occasional travel to Londonfor TF events will be requiredAnnual Leave: 25 working days per annum, plus public holidaysProbationary period: four monthsApplicationsApplicants should send an up-to-date CV with a covering letter, highlighting experience and skillsrelevant to the vacancy, to tess.forgan@thetravelfoundation.org.uk by 5pm Wednesday the 28 th ofAugust. Alternatively this can be posted to Tess Forgan, Business Manager, The Travel Foundation,CREATE Centre, Smeaton Road, Bristol, BS1 6XN. Applicants will be shortlisted by Friday the 30 th ofAugust and interviews will take place on Wednesday the 4 th of September, with the role to ideally startlate September/early October.Please note that only candidates short-listed for interview will be contacted.