CUSTOMER CHARTER - Everton FC Shareholders' Association

everton IN THECOMMUNITYEverton in The Community continues to go fromstrength to strength. Our charitable delivery continuesto grow and our ambition to be the best sportingcharity in the UK is fast becoming a reality.Everton in The Community delivers projects promotinghealth, education and equality.At Everton in the Community our aims are clear:•To build a bridge between Everton Football Cluband the local community, winning hearts and mindsthroughout the region•To harness the power of sport to motivate, educateand inspire our local community by offeringprogrammes that will make a differenceacross MerseysideWe aim to instil confidence in people, and by creating routesinto education, training and employment, steer them awayfrom crime and anti-social behaviour. We also run wideranging programmes for people with disabilities includingwheelchair soccer schools and blind and visuallyimpaired teams.We are proud to reflect on some of our achievements duringthe 2009/10 campaign:•FA Charter Community Club Award for ourDisability Programme•FA Charter Community Club Award for our MentalHealth Programme•National Kickz (Social Inclusion) Team ofthe Year Award•Two Fair Play Awards for our Kickz Programme•Three teams in the Kickz national final•Hosting Kickz national tournament at Goodison Park•Alder Hey Special Recognition•European Sporting Industry Award for our MentalHealth League Programme•Mersey Care NHS Trust Positive Achievement Awardfor Imagine Your Goals•Warrington Disability Partnership North West PositiveAction Award•The first Club to establish two Mental Health Leagueson Merseyside with up to 150 service users•12 disabled teams of which four of the playersrepresented Great Britain in the Deaflympics inChinese Taipei in September•Almost 50 per cent of course participants havegained full-time employment after completing the 10week Everton 4 Employment Programme•15 brand new clubs have been established in fourunder-represented Olympic sports for young peopleacross Liverpool and Knowsley, engaging over 1,000young people•Delivered Show Racism the Red Card educationalworkshops to 40 schools across Merseyside engagingover 3,000 childrenOur positive results show no signs of slowing down as wehave recently been invited to head up a new national mentalhealth football project called ‘Inside Right’ for serviceveterans.Of course none of this work would be possible without thecontinued generosity, time and effort of our staff, partnersand service users.06