40 <strong>The</strong> <strong>Mover</strong> ● <strong>Jan</strong>uary <strong>2012</strong> ● www.themover.co.ukYOUR COMMENTSYour CommentsWe asked you for your response to some of the stories wepublish in <strong>The</strong> <strong>Mover</strong>. Here are some of your comments.Re: Tackling completion dates<strong>The</strong> <strong>Mover</strong>, November 2011, page 26Dave WilsonSmallmove Removalsand StorageDavid HalsallDavid Halsall Sons &Daughter Removals LtdI’ve been in removals almost aslong as Matt Faizey, in histerritory Redditch and Solihull.He knows this business inside outso I’m surprised he could expectthe public to move midweek. Manypeople work only a Friday morningnow, so taking a Friday off will costless in lost wages. If a weekdaymove should happen, they need totake at least one more day off workto unpack the bare essentials.Friends and family are not availableto help like they are at weekends.Solicitors need to dotheir jobs with theinterests of theirclient as priority, notjust cruise along withthe attitude ‘it’ll bedone when it’s done’.We have to accept that moveshappen on Fridays but we shouldseriously look at the bigger problemof last minute bookings and datechanges. A booking deposit wouldsound easy but if the customer isnot given a date by the solicitor, hewon’t give us a deposit.What does ‘pencil them in’ reallymean? We either book them or wedon’t. All removers have had thephone call on a Wednesday to saythe Friday move is off for a while.<strong>The</strong> customer has booked childminders, kennels, gas fitters, aerialfitters, etc. etc. He’s not the cause.Solicitors need to do their jobswith the interests of their client aspriority, not just cruise along withthe attitude ‘it’ll be done when it’sdone’. A date should be set well inadvance and adhered to. Everyoneneeds notice of a moving date, andthat date should not change.<strong>The</strong> Matt Faizey article in <strong>The</strong><strong>Mover</strong> was the best article Ihave ever read from the removalman’s perspective of removals.Surely it is possible to give 4 to 6weeks for a ‘definite’ completion date.We are always hearing fromcustomers who were unable todispose of goods, because they aredownsizing, and did not dare sell ordispose of unwanted items in casethe sale of the property fell through.Other customers cannot place ordersfor furniture, etc. for the same reason.Surely banks and buildingsocieties could work out a formulafor mortgage repayments thatwould allow the customer to put10% deposit on the property theircustomer is buying.We have even had the ludicroussituation of both customers in a‘house exchange’ asking for aTuesday or Wednesday removaland the solicitors giving them aFriday removal.John SladeJourneys RemovalsWell! What an interview. Mattis at last someone on theBAR Board that talks senseand understands the frustrations ofour industry.I left the BAR membership due toits lack of vision and understandingwhat really is required within theindustry as I always had theperception that it is no more than aprivate members club, like the Guild:buy the product and you can be amember just comply to 1 or 2 criteria.<strong>The</strong> BAR members don’t seem towork for the collective good, tooshort sighted and one dimensionalFirst time I read anything that issensible and accurate for a long timein the industry, unfamiliar territoryhaving something in common witha BAR member. Well done Matt!● Part one of the Matt Faizey interview in November’s <strong>The</strong> <strong>Mover</strong>.Re: On quality and costing<strong>The</strong> <strong>Mover</strong>, November 2011, Page 38MJ RyanBrytor InternationalMoving, CanadaGreat article on Maidman’sand Brian Maidman’scomments on ‘costing’were spot on! If you don’t knowwhat a job really costs then howdo you know if you are makinga profit? And I agree withMr. Maidman - EVERY job youdo should generate a profit.Thanks for the article andkudos to Brian for his success.
www.themover.co.uk ● <strong>Jan</strong>uary <strong>2012</strong> ● <strong>The</strong> <strong>Mover</strong>41Wherever you are in the world,we have a service to suit youUK <strong>Mover</strong>sTrade Groupage & FCL Services to Europeanand Overseas destinationstraderates@fox-moving.comOverseas <strong>Mover</strong>sFull Origin & Destination Servicesin UK and Europeinternational@fox-moving.comRelocation CompaniesCorporate Moving ServicesDepartmentsales@fox-moving.comOr call Mike, Steve, Chris or Adele on:0800 866 923 or+44 1633 488100(Outside the UK)FIDI
Change language