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In the eye of the beholder– The stress reaction of an individual will depend on how they perceive thesignificance of a harmful, threatening or challenging event and whetherthey perceive that they have the resources to cope with it.3TOOL 1What is pressure?4Pressure is:Pressure is:Pressure is:what most people mean when they say they are stressed.positive – often called ‘eustress’, or positive stress, because itgives us the motivation and drive to perform.therefore necessary and desirable up to a certain level. However,extreme and prolonged pressure can lead to stress if it exceedscoping capacity.Pressure and performance5Lack ofengagementWell-beingStressPerformanceRust-outBurn-outPressureThis document can be downloaded from www.cipd.co.uk/tsm© CIPD. Please use or adapt this document in line with our terms of use www.cipd.co.uk/Bookstore/onlineresources/termsofuse71A free sample chapter from Stress by Robertson Cooper. Published by the CIPD. © 2008 CIPD.All rights reserved; no part of this excerpt may be reproduced, stored in a retrieval system, or transmitted in anyform or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior writtenpermission of the publishers or a licence permitting restricted copying in the United Kingdom issued by theCopyright Licensing Agency.If you would like to purchase this product please go to www.cipd.co.uk/bookstore
UNDERSTANDING STRESS Physiological:Recognising the signs of stress– the body’s reaction to stress, for example headaches, indigestion, fatigue Emotional:– emotional reactions, for example irritability, impatience, depression,tearfulness6 Mental/thinking:– poor concentration, memory lapses, difficulty making decisions Behavioural:– not behaving characteristically of one’s self, for example, increased smokingor drinking, restlessness, appetite changesScientific evidence7 – for example, physical and psychological illness – for example, high sickness absence, high staff turnover1This document can be downloaded from www.cipd.co.uk/tsm© CIPD. Please use or adapt this document in line with our terms of use www.cipd.co.uk/Bookstore/onlineresources/termsofuse8A free sample chapter from Stress by Robertson Cooper. Published by the CIPD. © 2008 CIPD.All rights reserved; no part of this excerpt may be reproduced, stored in a retrieval system, or transmitted in anyform or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior writtenpermission of the publishers or a licence permitting restricted copying in the United Kingdom issued by theCopyright Licensing Agency.If you would like to purchase this product please go to www.cipd.co.uk/bookstore
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Page 3 and 4: What is proactive workplace stress
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Page 9 and 10: UNDERSTANDING STRESSThe term ‘str
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Contents - CIPD

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