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State/Employer Contact and Program Information

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<strong>State</strong>/<strong>Employer</strong> <strong>Contact</strong> <strong>and</strong> <strong>Program</strong> <strong>Information</strong><strong>State</strong> Disbursement UnitThis document provides state-specific contact, mailing address, vendor <strong>and</strong> online payment options for the state disbursement units (SDUs).Maryl<strong>and</strong><strong>State</strong> <strong>Contact</strong> <strong>Information</strong> AddressCrystal Gebhart, MD SDU Project DirectorPhone: 443-957-2640E-mail: crystal.gebhart@acs-inc.comPayments only:MD Child Support AccountPO Box 17396Baltimore, MD 21297-1396Customer ServicePhone: 800-332-6347MD SDU EFT UnitPhone: 443-957-2680Cynthia E. Shockey, MD SDU DirectorPhone: 443-957-2683E-mail: Cynthia.shockey@maryl<strong>and</strong>.govOther <strong>Information</strong><strong>Contact</strong> for attorneys <strong>and</strong> courts for remittanceidentifiers for non-IV-D (private) orders<strong>Contact</strong> for redirecting payments to the SDUVendor information <strong>and</strong> online payment optionsCynthia E. Shockey, MD SDU DirectorPhone: 443-957-2683E-mail: Cynthia.shockey@maryl<strong>and</strong>.govCynthia E. Shockey, MD SDU DirectorPhone: 443-957-2683E-mail: Cynthia.shockey@maryl<strong>and</strong>.govThe SDU bank is Bank of America. Affiliated Computer Services (ACS), a divisionof Xerox Corporation - collectionsWeb-based payment service:ExpertPay (free to employers <strong>and</strong> noncustodial parents after $2.50 registrationfee) Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.comWebsite: www.e-childspay.com (for credit cards)Credit card payments accepted from noncustodial parents. Fee is $11.00.Office of Child Support Enforcement<strong>Employer</strong> Services Team12/09/2013Page 23 of 59

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