FOOTNOTES - Better Living Health

Better Living Community Services: A New Case Management ModelBetter Living’s New Case ManagementModelBetter Living has introduced a new Case Managementmodel to effectively promote the inclusion and integrationof disadvantaged individuals into a community setting.Case Management focuses on building relations withindividuals through the use of the empowerment orientedcrisis intervention model, advocating for individual rightsand devalued people, and building community-basedconnections and relationships. Case Managers rely oneffective listening skills, conflict resolution skills, andfocusing on a person’s strengths and attributes to enhancetheir quality of life. There are numerous steps taken inorder to accurately place a client within a service that bestsuits there needs. A Case Manager must observe a person’slifestyle and try to explore options that are not generallyconsidered in order to navigate clients to the appropriateservice provider within the Central Service Support Systemof Better Living Health and Community Services.Case Management begins once the Intake Coordinatoractivates a client in the system. An e-mail is sent out toCase Management and from there an appointment ismade to set up service. Depending on the services that areneeded, the outcome of client assessment is reviewed andthe information provided is passed on to the appropriatedepartments. From there the departments will contact theclient and direct them to services that will support them intheir goal for independence and stability.Some of the services being offered through CaseManagement are Friendly Visiting and Security Check,Outreach (Trade shows, information, boards, posters, etc),Grocery Program, Acting as a Liaison between Departments,and conducting client assessments for Day Services, PrivateHomemaking and Cleaning.Live in the Heart of Don Millsin a new “condominium-like” life lease buildingLocated in the new Shops at Don Mills, Better LivingHealth and Community Services, in partnership withCadillac Fairview and FRAM Group, is in the process ofplanning a new life lease building.There are many benefits to life lease buildings andover the past few years, Ontario has seen a majorgrowth in these types of buildings.1 Bedroom and 2 Bedroom Units AvailableBenefits of Life Lease:• Designed for adults 50+ and interested individuals• Not-for-profit ownership leads to initial andongoing savings• Cost effective and flexible• Aging in place social services available on-siteTo register for more information please e-mail lifelease@betterlivinghealth.orgor call Jennifer Gilson at 416-447-7244 ext.71112