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MBA in Project Management

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BLOCK 5 ORGANIZATIONAL BEHAVIOURAL DYNAMICSUnit 1: Change <strong>Management</strong>Unit 2: Organizational ClimateUnit 3: <strong>Management</strong> of ConflictsUnit 4: Organizational Development InterventionsREFERENCE BOOKS:1. Peter F Druker, <strong>Management</strong> Tasks and Responsibilities, Truman Talley Books, New York.2. Stephen P Robb<strong>in</strong>s, Fundamental of <strong>Management</strong>, Pearson 20033. Koontz & Weirich, Essentials of <strong>Management</strong>, Tata McGraw Hill, New Delhi4. Stephen P Robb<strong>in</strong>s, Organization Behaviour, Prentice Hall Of India, 6 th Edition5. C B Gupta, <strong>Management</strong> Pr<strong>in</strong>ciples And Practice, Sultan Chand & Sons, New Delhi6. L M Prasad, Organization Behaviour, Sultan Chand & Sons, New Delhi7. Consumer Behaviour- Leon Schiffman, Lesslie Lazar Kanuk-Pearson/PHI,8/E8. Consumer Behaviour- Hawk<strong>in</strong>s, Best, Coney-TMH,9/e,20049. Consumer Behaviour <strong>in</strong> Indian Perspective – Suja Nair – Himalaya Publishers, 200410. Consumer Behaviour- Satish k Batra & S H H Kazmi, Excell Books11. Customer Relationship <strong>Management</strong>- Peeru Ahamed & Sagadevan Vikas Publish<strong>in</strong>g

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