Best practices in business process redesign: an overview and ...
Best practices in business process redesign: an overview and ...
Best practices in business process redesign: an overview and ...
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Table 1 (cont<strong>in</strong>ued)<br />
Framework Rule Impact Limits Referred Technique Tool Application<br />
elements name on BP to by used availability examples<br />
Org<strong>an</strong>ization:<br />
structure<br />
Knock-out ↗ Time,<br />
↘ cost<br />
Exception ↘ Time,<br />
↗ quality,<br />
↘ exibility<br />
Order assignment<br />
↘ Time,<br />
↗ quality,<br />
↘ exibility<br />
V<strong>an</strong> der Aalst<br />
<strong>an</strong>d V<strong>an</strong> Hee<br />
[41]<br />
Buzacott [36] Parallel <strong>process</strong><strong>in</strong>g<br />
is not<br />
necessarily<br />
clearly superior<br />
unless<br />
<strong>in</strong>dividual<br />
jobs spend <strong>in</strong><br />
the system is<br />
the dom<strong>in</strong><strong>an</strong>t<br />
criterion<br />
V<strong>an</strong> der Aalst<br />
[45]<br />
V<strong>an</strong> der Aalst<br />
[45]<br />
Poyssick <strong>an</strong>d<br />
H<strong>an</strong>naford<br />
[46]<br />
Hammer <strong>an</strong>d<br />
Champy [6]<br />
Unknown Rupp <strong>an</strong>d<br />
Russell [44]<br />
Hammer <strong>an</strong>d<br />
Champy [6]<br />
Reijers <strong>an</strong>d<br />
Goverde [44]<br />
V<strong>an</strong> der Aalst<br />
<strong>an</strong>d V<strong>an</strong> Hee<br />
[41]<br />
Guidel<strong>in</strong>e None None<br />
Queu<strong>in</strong>g<br />
models.<br />
None<br />
A set of con- A heuristic. None<br />
ditions under<br />
which putt<strong>in</strong>g<br />
two subsequent<br />
tasks <strong>in</strong><br />
parallel have a<br />
positive e ect<br />
Rules on A heuristic. None<br />
how to order<br />
tasks when<br />
knock-out<br />
<strong>process</strong>es<br />
considered<br />
are<br />
Guidel<strong>in</strong>e None None<br />
Guidel<strong>in</strong>e None None<br />
Guidel<strong>in</strong>e None None<br />
Guidel<strong>in</strong>e None Bell Atl<strong>an</strong>tic assigned a case team to establish<br />
high-speed, digital circuits for bus<strong>in</strong>ess customers<br />
Guidel<strong>in</strong>e None None<br />
Guidel<strong>in</strong>e None None<br />
288 H.A. Reijers, S. Lim<strong>an</strong> M<strong>an</strong>sar / Omega 33 (2005) 283 –306
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