St. Vincent's Hospital Melbourne Information & Guidelines for ...

INDEXHospital InformationHospital Mission and Values Page 3St. Vincent’s Fitzroy Campus Map Page 4Hospital Directory Page 5Cafeteria Page 6Car Parking and Public Transport Page 6Library Services Page 7Student InformationStudent ResponsibilitiesPage 8Liaison and Resource NursesPage 9Medication Administration Page 13Documentation Guidelines Page 14Handover GuidelinesPage 15Hospital Emergency CodesPage 16Occupational ExposurePage 16Patient or Visitor Adverse EventsPage 16(Incident Report)Student LogonPage 16Hospital Clinical ManualPagingWeb SitesInformation For Clinical TeachersPage 17Page 17Page 21Page 222

HOSPITAL MISSION & VALUESOur MissionInspired by the caring tradition of the Sisters of Charity and the healingministry of Christ, St. Vincent's Hospital Melbourne strives to be a leader inproviding high quality and innovative health care to the community. Our valuesand concern for all people permeate every aspect of the life and work of thehospital. Our leadership is achieved through the outstanding contribution ofour people in delivering a range of specialist hospital and community services,underpinned by excellence in education and research.Our ValuesThe values of the Sisters of Charity are the foundation of our mission. We areguided by these values in our relationship with those we serve, with ourpartners and with each other. We will continually strive for:• CompassionAccepting people as they are, bringing to each the love and tenderness ofChrist.• JusticeActing with integrity and respecting the rights of all.• Human DignityRespecting the uniqueness of each person created in the image and likeness ofGod.• ExcellenceExcelling in all aspects of our healing ministry.• UnityCreating a community characterised by harmony and collaboration.Our ServicesSt. Vincent’s Hospital is owned and operated by the Sisters of Charity HealthService (SCHS, the largest non-government, not for profit health care providerin Australia. The SCHS operates 21 other health, research, and aged carefacilities. In Melbourne, the Health Service incorporates St. Vincent’s HospitalMelbourne, Caritas Christi Hospice, St. George’s Health Service and PragueHouse.St. Vincent's Hospital provides specialised adult medical, surgical, emergencyand psychiatric services, as well as a range of community and outreach services.As a leading teaching and referral centre, there is a major emphasis oneducation and research.3

ST.VINCENT’S HOSPITAL CAMPUS MAPThe main In-Patient Services Building of St. Vincent’s Hospital is a state of theart facility that was opened in 1995. The Bolte Wing houses the RehabilitationCare Centre, Geriatric Evaluation & Management Unit (GEM) and Allied HealthDepartments. Mental Health Services are also located on the Fitzroy campus.4

HOSPITAL DIRECTORYIn-patient Services Building:Ground Floor1st FloorEmergency Department, Security, Medical ImagingDepartment, David Trescowthick Theatre (Mortuary), FoodServices, PharmacyIntensive Care Unit, Day Procedure Unit, Cardiac CatheterLab, General Operating Theatres, Sterile Processing Centre2nd FloorPathology, Microbiology, Information Technology Services3rd Floor4th Floor5th Floor6th FloorSt. Augustine’s: Correctional HealthWest: Cardiology/Coronary Care UnitEast: CardiothoracicsWest: Vascular/ Plastics/Ear Nose and ThroatEast: MediHotel & Treatment CentreOncology, Haematology & Palliative Care7th Floor8th Floor9th FloorWest: Colorectal/ Urology/ GastroenterologyEast: Upper GI/ Hepatobiliary/Department Of SurgeryWest: Emergency Medical Planning UnitEast: General MedicineOrthopaedics10th Floor11th FloorWest: NeurosciencesEast: Renal/Stroke/Neurology/Endocrinology/DermatologyBoardroomAdditional campus buildings:Mental Health St. Vincent’s Mental Health Services, Nicholson Street (RefB2)Dialysis UnitTattersalls Community Dialysis Centre, Gertrude Street(Ref (D2)Rehabilitation Unit 3rd Floor Bolte Wing, Nicholson Street Ref (B6)GEM unitCarl de GruchyLibrary3 rd Floor Bolte Wing, Nicholson Street Ref (B6)Clinical Services Building, Princes Street (Ref C5)Chapel Ground Floor, Healy Wing (Ref E7)MRIBasement, Healy Wing5

CAFETERIACafé Vincent’s is located on the ground floor of the Aikenhead Building, corner ofNicholson Street and Victoria Parade, Fitzroy. Hours of operation are Monday toSunday, 6:30 am to 8:00 pm. Café Vincent’s caters for all staff and visitorsproviding meals such as made to order sandwiches, roast of the day withvegetables, and a variety of hot meals along with a cake and coffee countersincluding cappuccinos and lattes.CAR PARKING AND PUBLIC TRANSPORTSt. Vincent’s Private Car ParkMulti Storey Car ParkEnter via Fitzroy StreetHours: 6.30 am - 10.45 pmCost: $15.00 per day (Same forweekends)St Vincent’s Underground Car ParkBasement, Inpatient ServicesBuildingFitzroy StreetHours: 6.30am- 11.00pmCost: $15.00 per day (same forweekends)Melbourne Museum Car ParkMelbourne Museum and IMAXTheatreEnter via Nicholson Street &Rathdowne StreetHours: 6.00am – 12am Monday toFriday, 8.00am- 12am Saturday andSundayCost: $10.00 per dayMeter ParkingAvailable around area- VictoriaParade, Nicholson St. Check signsbefore parking as restrictions apply.Trains arrive regularly atParliament Station and trams atNicholson Street and VictoriaParade, as well as St. Vincent’sPlaza.6

LIBRARY SERVICESThe Library service of St Vincent’s Health is a professional library andinformation service for all staff and students of St Vincent’s Health.ResourcesThe Library holds books, journals, audiovisual materials and CD ROMs. They arelisted in the computer catalogue that can be searched in the Library.Links to online full-text journals is available on the St Vincent’s Health intranet.The intranet also has a link to the Clinicians Health Channel that supportsmedline, the Cochrane Library, and various therapeutics databases.LoansUndergraduate Nursing Students are ineligible to borrow books from thelibrary.PhotocopyingCard-operated photocopiers are available. The price per copy is 10 cents Cardsmay be purchased at the Loans Desk for $2.00, $5.00, $10.00 or $20.00, plusGST.Reference ServicesLibrary Staff can assist in locating information for many purposes includingpatient care, report writing, clinical research, management, and education andcan also assist with literature searches on request.Interlibrary LoansTo obtain journal articles not held by this Library, fill in an interlibrary loanrequest form, and give or fax it to the Loans Desk. A fee is payable in advance.LocationGround Floor, Clinical Sciences Building, corner Princes & Regent Streets, FitzroyHours of Opening:Monday to FridaySaturdaySunday8.45 am - 8.00 pm10.00 am - 5.00 pm1.00 pm - 5.00 pmTelephone:Loans enquiries ext.2540Reference and general enquiries ext.2541Fax ext.25397

STUDENT RESPONSIBILITIESWhen on Clinical Placement at St Vincent’s Health• Students at all times must wear a University Identity Card whilst on hospitalgrounds.• Students must identify themselves to patients, staff and visitors as a studentnurse.• Students must at all times adhere to St. Vincent’s Hospital Policy andProcedure Guidelines in regard to patient care. Additionally students shouldfamiliarize themselves with the hospital student policy.• Students must adhere to the uniform code of their University.• Neat and professional attire must be maintained during clinical experienceincluding hair tied back and jewellery kept to a minimum. Small stud earringsor sleepers (no more than 2 in each ear) are acceptable as is a wedding ring, butno other jewellery is to be worn. Nail polish also not to be worn. A wristwatchinstead of a fob watch is acceptable.• The reputation and image of St. Vincent’s Hospital is upheld by theperceptions that patients and visitors form of staff. For this reason students areexpected to be courteous and considerate to patients, visitors and staffmembers.• Students must be punctual at all times. Should the student be unavoidablydelayed the clinical teacher must be notified as soon as possible.• Student must inform allocated buddy when leaving the clinical area for mealbreaks or at end of shift.• Patient information is to be regarded as confidential at all times. Studentswill be required to read St. Vincent’s Hospital ‘Privacy and Confidentiality Policyand Procedures’ document and must have signed a ‘Confidentiality Agreement’with either the University or the St. Vincent’s Health.• Students must ensure efficient use of materials and equipment.• All entries in patient records and medication charts must be countersignedby buddy/preceptor (Division 1 RN).• Any changes or concerns in regard to patient condition must be reported toyour buddy/preceptor or nurse in charge immediately.• Student nurses are not permitted to take a blood sample for cross matchpurposes.• Textbooks or educational material belonging to ward or clinical areas maynot be removed. All St Vincent’s Hospital forms and information are theintellectual property of the Hospital and are therefore copy write and subjectto the relevant laws.• Students are not permitted to use the hospital photocopiers, however mayuse the Library photocopier - Card-operated photocopiers are available.• Students are advised to keep personal items and valuables to a minimum, asSt. Vincent’s Hospital accepts no responsibility for these.8

LIAISON AND RESOURCE NURSESNurse Education Coordinators / Clinical Nurse EducatorsAssist with the professional and practice development of nursing staff, bycoordinating local and health service wide education. Acts as a resource andsupport to nursing staff at all levels. There are Nurse EducationCoordinators/Clinical Nurse Educators at all campuses within St. Vincent’s andin specialty areas. Reporting to the Nurse Education Manager, contact one ofthe team via NurseEducation@svhm.org.au.Practice Development NurseResponsible for supporting the transition and clinical learning of newgraduates and staff to the general acute and sub-acute clinical environmentsacross the Fitzroy campus by providing direct clinical support and supervisionto new nurses to ensure patient care standards and best practice is promotedand maintained.Diabetes EducatorThe Department of Endocrinology and Diabetes based at STV offers acollaborative, consultant nursing and medical service to inpatients at Fitzroy,outpatients, and the community. The Diabetic Educators assist patients toaccept and integrate diabetes management successfully into their lifestyle.Inpatient referrals should be made as early as possible to maximise individualassessment, ongoing teaching, review, and efficient discharge. To contact aneducator for advice, refer a patient, or arrange an in-service for any campus,page 161, phone ext. 3675, or fax. 3677.Drug and Alcohol Liaison NurseThe Drug & Alcohol Liaison Nurse based at STV assists staff to care for patientswith drug and/or alcohol problems. Drug & Alcohol Services can be contactedfor assessment and information regarding the management of a specificpatient, as well as for general management or education regarding drug andalcohol issues. To contact Bronwyn Murphy page 194 or phone ext. 2642.Infection Control Clinical Nurse ConsultantThere are five Infection Control Clinical Nurse Consultants across St. Vincent’sHealth who act as a clinical resources, clinical advisers, conduct surveillanceand provide education sessions as required. Contact one of the team:Joanne Cocks – pager 621 or ext. 4069Marie Summerville – pager 1432 or ext. 2020Psychiatric Consultation-Liaison Nurse (PCLN)The Psychiatric Consultation-Liaison Nurse is part of the Consultation-LiaisonPsychiatry Team based at STV that assists general clinical areas in the care ofpatients with mental health problems. The PCLN can be called by any memberof nursing staff for patient assessment, treatment and advice. The PCLN alsoprovides education to staff on mental health issues in relation to patient care.To contact Julie Sharrock, PCLN, page 612, or phone ext. 2159.9

RDNS Liaison NurseAll STV patients requiring community-nursing care should be referred to theRDNS Liaison Nurse or a SVAH Liaison Nurse as appropriate. Geographicalboundaries exist at SVHM when referring for community nursing services;please make contact with either SVAH or RDNS to ascertain the appropriateservice or refer to the Discharge Planning Departmental Site on the Intranet.All patients referred to RDNS have a comprehensive assessment while aninpatient and referrals should be made early in the admission to facilitate asmooth discharge.The RDNS Liaison Nurse attends Discharge Planning or Family Meetings whenpossible if requested and is contactable at STV between 9.00 am and 3.30 pmMonday to Friday via pager 114, ext. 3823, or fax 3848, and at SGH between9.00 am 3.00 pm Tuesday to Friday via pager 054, ext. 8225 or mobile 0410 417107 during business hours. In the absence of a RDNS Liaison Nurse, referralscan be directed to the RDNS Head Office on 9536 5222 or RDNS After HoursOffice on 9379 0577.Respiratory EducatorThe Respiratory Clinical Nurse Consultant is part of the Department ofRespiratory Team based at STV. The Respiratory Educator provides educationand consultant services for patients with asthma or chronic obstructivepulmonary disease. Advice, assistance and information can be sort for anypatient who requires education to optimise management of their respiratorydisease. Education sessions are also provided for staff on respiratory diseasesand inhaler techniques. To contact Maria Loder page 984, or phone ext. 3136.Stomal Therapy Clinical Nurse ConsultantThe Stomal Therapy Clinical Nurse Consultant based at STV providescounselling and education for patients with an enteral or urinary stoma, andadvice on wound care, pressure ulcers and incontinence management. ContactElizabeth Davis pager 121, ext. 3487 or fax 3489.St. Vincent’s at Home (SVAH) Liaison NurseAll patients referred to SVAH are reviewed by a Liaison Nurse to assess theirsuitability. The referral must be made as early as possible so the Liaison Nursecan assess the nursing needs of the patient and assist to identify problemsprior to discharge. There are several SVAH Liaison Nurses covering all clinicalareas of the hospital. They can be contacted directly via pager, or phone ext.3817. Referrals can be made between 9.00 am and 3.30 pm, Monday to Friday.Urgent referrals out of business hours can be made to the on call SVAH LiaisonNurse via switch.Cardiac Nurse ConsultantEmployed by Cardiology and Restoring Health (the chronic diseasemanagement program), heart failure and cardiac patients with chronic cardiacproblems are referred to the Cardiac Nurse Consultant to provide education topatients & their families and linking them with appropriate communitysupports. The Cardiac Nurse Consultant can also review patients and assistnursing staff with the management of such patients. For referrals, educationor support, the Cardiac Nurse Consultant can be contacted via pager on 1174.10

ICU Liaison NurseThe role of the ICULN is to collaborate with ICU and parent multidisciplinaryteams regarding the transfer of patients to the wards, assisting nursing staffwith clinical decision making, planning, implementing and evaluating caregiven to patients recently discharged from ICU and for other patients asrequested or referring potentially at risk patients to ICU medical staff. Ifrequired the ICULN can facilitate re-admission to ICU, liaising with appropriatemedical and nursing staff. The ICU Liaison Nurse can be contacted on pager1429.RESOURCE ROLES AND SERVICES ACROSS THE HEALTH SERVICEPatient Services Clerk (PSC)Reception, clerical, admission of patients, computer updates, waiting listmanagement, outpatient appointments, histories, filing, customer service,collect medical records and X-rays.Support Services Associate (SSA)Orderly duties, assistance with patient turns, prep shaves (some), cleaning, runmessages, food service, and inpatient transport.SecurityAt St Vincent’s Health the Security Department are located on the ground floorof the Inpatient Services Building and have Security Officers on duty 24hoursper day. They provide a variety of services and can be contacted by phoning ext.4444 or 4391ALERT: Assessment, Liaison, & Early Referral TeamThe objective of the ALERT service based at STV is to provide value added careto patients ‘at risk’, and to work more closely with care providers and thecommunity. This aims to enhance discharge planning and continuity of care forpatients with complex social and medical needs. Patients who are referred tothe ALERT team are those with complex discharge planning needs or thosewho are at risk of unplanned readmission. Nursing staff can make referrals toALERT by paging 204.Allied HealthIncorporates the Social Work, Physiotherapy, Speech Pathology, Podiatry,Occupational Therapy, and Nutrition Departments. Nursing staff can accessmembers of the multidisciplinary team via pager or by faxing a referral tospecific departments. Some allied health members attend Discharge PlanningMeetings.Angels at St. V’sAngels at St. V’s is a service coordinated through the Volunteer Department atthe Fitzroy campus. An ‘angel’ can be requested online using an e form forexample to sit with a patient who: may be a falls risk, confused, wandering,impulsive, or needing companionship. They are not available for aggressivepatients under section 16B of the Mental Health Act.11

Deaf & Hard of HearingSTV has established Victoria’s first Deaf and hard of hearing friendly healthservice.All units have a resource guide to assist with caring for members of the Deafand hard of hearing community whilst they are utilising our health careservices. We also have hard of hearing inpatient kits which contain assistivelistening devices for use. To access this inpatient kit or for further assistance incommunicating with Deaf and hard of hearing patients you can contact theSpeech Pathology department on ext. 3840Interpreter ServiceAt STV an interpreter can be booked by phoning ext. 3483. Except foremergencies, please give as much notice as possible. If the patient speaks alanguage not serviced by a hospital interpreter, page the Chief Interpreter on253 who will organise an interpreter from outside the hospital. Avoid using theservices of unqualified interpreters such as staff, friends or relatives of thepatients. They may not have the necessary language skills and apart from thispractice being highly unethical, it may lead to serious legal consequences,especially when informed consent is taken.ITALIAN (pager 253) VIETNAMESE/CHINESE (pager 258)GREEK (pager 254) HAKKA/CHINESE (pager 41112

MEDICATION ADMINISTRATIONWhen administering medications you must ensure: -• The right patient• The right medication• The right dose• The right time• The right route• The right expiry date• The patient allergy historySTUDENTS MUST BE SUPERVISED AT ALL TIMES WHILE PREPARING ANDADMINISTERING MEDICATIONS.Pre registration student and re-entry nurses and Division 2 Registered Nursesundertaking a medication course, are permitted to administer medicationunder the direct supervision of a St. Vincent’s Health Registered Nurse Division1 Grade 2 or above, Division 3 Registered Nurse, or a Clinical Teacher also aRegistered Nurse Division 1 or 3 directly responsible for that student, employedby the education institution where the student is enrolled.Exceptions to this are: Injectable drugs (except S/C heparin) & intravenous drugs Drugs of addiction (S8) Drugs of Dependence (S11) Oral anticoagulants PRN medication Nurse initiated medicationFor these administrations the student must be under the direct supervision of aSt. Vincent’s Health Registered Nurse Division 1 or 3 responsible for thatpatient.• In instances where the Clinical Teacher is a Registered Nurse seconded fromSt. Vincent’s Health they must adhere to the policy as a Clinical Teacher.• If patient refuses medication, the student must inform the nurse responsiblefor the patient as well as document on medication administration chart.• If the patient is fasting the student must speak directly to the nurseresponsible for the patient in regards to which medications should beadministered.• Non St. Vincent’s Heath Registered Nurses undertaking clinical experience aspart of post graduate studies must be supervised by a St. Vincent’s HealthRegistered Nurse Division 1 or 3 in all aspects of medication administration.Any additives to IV fluids must have a label with details of: -• The IV fluid being used• Both nurses checking the mixture• The drug being added and its dose should sign it• The time the mixture wasprepared and givenResourcesIf unsure of the correct administration of any medication please refer to: -• Ward Pharmacist• St Vincent’s Hospital Drug• MIMS and MIMS OnlineAdministration Protocols folder.13

DOCUMENTATION GUIDELINESWhen you document in a patient medical record always be brief and factual. Donot use subjective or defamatory statements, and limit the use ofabbreviations. Every entry in the record must be made in a date sequentialmanner and every entry must be dated and signed. When you document youmust clearly print your name next to your signature and print your year leveland University.Progress notes are to be documented daily on the early shift or at any othertime where there is a significant clinical change in a patients' condition, e.g.return to ward post operatively.Under no circumstances should documentation be destroyed or deleted. Anyerrors made in patient medical records must have a single line drawn througheach line of text. The person responsible will write, "Entry made in error" andthen sign in the usual manner.Fluid Balance Charts (FBC)As a general rule of thumb, FBC are required for patients who are receiving IVtherapy; prescribed a fluid restriction or who are unwell. Each clinical area maydiffer as to how they complete the FBC’s. Generally the charts are totalled atmidnight and this data is transferred onto the Thermic Chart.However, it is advisable to subtotal the FBC during your shift to ensureadequate assessment of patient fluid status.Hospital wide fluid measurements:Clear Plastic GlassWhite Tea CupPink Insulated MugSoup BowlJellySpecial Fluids (Clear Plastic)Ice Cream150 mls150 mls250 mls150 mls90 mls200 mls40 mlsYou will need to familiarise yourself with the different charts used in your area,i.e. clinical pathways and special observation charts.14

HANDOVER GUIDELINESThere is only 30 minutes allocated for handover, therefore it is essential thatyou are prepared and know exactly what is relevant and what is not. Your handover should take no longer than 5-6 minutes. Be brief and to the point. There isno need to hand over anything that can be obtained from reading the patientbedside charts. It is the responsibility of the student and buddy/preceptor toassess each patient and read their charts at the commencement of each shift.What to include• Bed number• Patient’s name• Abnormal-Vital signs-Blood sugar levels-Blood results-Oxygen saturation’s• Mobility and ADL status e.g. RIB,transfer with 2, requires feeding• Oxygen therapy• Venous access e.g. IV bung, CVC,PICC line• Incontinence/constipation• NG/PEG feeds• Drain tubes• Wounds• Pain control• Procedure/tests and outcomes• Administration of blood products• NFR orders• Catheters e.g. IDC, ICC• It is enough to state that thepatient is receiving IVantibiotics/fluids• Referrals/consults• Health care problems• Discharge planWhat not to include• Diagnosis• Past history• Age• Normal-Vital signs-Blood sugar level-Blood results-Oxygen saturation’s• Usual medications/treatments• Routine care-Frequency of vital signs-Weighs-Urinalysis• Type, time and rates of IVantibiotics/IV fluidsNB. It is only essential to state patients’ diagnosis and past history if it does notappear on the handover sheet.15

HOSPITAL EMERGENCY CODES CALL 2222Code RedCode OrangeCode GreyCode BlueCode YellowCode BrownCode PurpleCode BlackCode IvoryMET– Fire/Smoke discovered– Evacuation procedure when instructed to do so– Patient Initiated Violence– Cardiac arrest / Medical emergency– Internal emergency e.g. explosion/gas leak/chemical spill– External emergency– Bomb threat– Police assistance– Correctional Health Services Emergency- Medical EmergencyOCCUPATIONAL EXPOSURESNeedlestick injuries or a splash of blood or body fluid to non-intact skin andmucous membranes are termed Occupational Exposures. It is essential that allthese incidents be reported immediately, as treatment may need to be initiatedwithin 2 hours of the incident.For all Occupational Exposures at Fitzroy campus, page 777, 24 hours a day 7days a week. The Occupational Exposure Coordinator will come to you andmanage the incident. Please remember to complete the details of the incidentin Riskman found on the intranet and also in your university’s incident form.PATIENT OR VISITOR ADVERSE EVENTS(INCIDENT REPORT)If you witness or are informed of an adverse event involving a patient or visitorit is your responsibility to alert your allocated buddy/preceptor or Nurse inCharge. An allocated staff member will fill out an adverse events form.For all incidents involving a student a University incident report needs to becompleted in addition to a hospital incident report.STUDENT LOGONWhilst undertaking clinical placement within St. Vincent’s Hospital Melbourneyou will have access to the computer system by way of the Student Logon. Thismay be accessed from any computer workstation on the campus. To logon youmust use:network login: nursenetwork p/word: passwordThis will open the system into the SVHM Guest Logon format. You can use thislogon to access the St. Vincent’s Hospital Intranet. The intranet icon is a smallSt. Vincent’s crest located on the left hand side of the screen. From this intranetpage there is access to the internal phone directory, the policy and proceduremanuals, and MIMS online via the Clinicians Health Channel, along with manyother features including a direct link to the Graduate Nurse Recruitment webpage. Under this logon you may also access internal paging and a list of thecurrent on site Library Catalog.16

Access to all patient results and tracking is also available but requires a St.Vincent’s Hospital staff member to log in through this page and then remainwith you until the function is completed.HOSPITAL CLINICAL MANUALOnce you open the St. Vincent’s Hospital Intranet, click on “Policies & Manuals”.This will open up the Policies & Manuals front page, scroll down to Directoryand click on either the Hospital Clinical Manual or the General Manual.You will have three options for finding the information you need, select one ofthe options and commence search. To print this information, scroll down to theend of policy and click on the printer icon. Note: select only the page numbersyou wish to print.PAGINGLAN PagingThe LAN Paging system is a quick and easy way to page staff members withinthe Hospital. Additionally some staff are set up to receive a page message as anSMS on their mobile phone.To Access LAN Paging:Click on LAN Page icon on the taskbar (bottom left of your screen)Or from the Start menu choose:ooMy applicationsLan Paging17

You will see the LAN Page screen.At this screen you can type in the pager number if you know it.Or type all or part of the last name of the pager holder & click 18

The pager system will display all the registered pager holders with that lastname, and some others nearby in the alphabetic listing. Click on the one youwish to send the message to and click the ok button in the bottom right handcorner.The system will populate the correct number, and fill in the complete name ofthe pager holder.Type your message in the message field.To send either hit or click on .The Last Msg button allows the sender to send the same message to multiplepagers. When you have sent a message simply click on Last Msg then enter thenext Name or Contact IDThe LAN Paging system is a quick and easy way to page staff members withinthe hospital.19

WEB SITESSt. Vincent's Health Web Sitewww.svhm.org.au/St. Vincent’s Health Nurse Education Web Sitewww.svhm.org.au/infoabout/education/nurse_education.htmSt. Vincent’s Health Graduate Nurse Program Web Sitewww.svhm.org.au/GNP/default.asp20

INFORMATION FOR CLINICAL TEACHERS UNDERTAKING CLINICAL SUPERVISIONAT ST.VINCENT’S HOSPITAL MELBOURNEOrientation to hospital and unit:It is the clinical teachers responsibility to introduce themselves to the Unit Manager andfamiliarise themselves with the ward prior to commencement of placement.If the clinical teacher is attending placement at St. Vincent’s Hospital Melbourne forthe first time it is advisable to contact the Undergraduate Student Coordinator for aprivate orientation prior to the commencement of placement.Contact Details for Clinical AreasWardType of UnitNurse Unit Manager orContact PersonTelephone Number10 East Renal/Stroke/Trish Noonan 9288 4829Neurology/Endocrinology &Dermatology10 West Neurosurgery Lenka Perry 9288 47859 th Floor Orthopaedic Unit Claire Hurstfield 9288 47028 East General Medicine Melissa Meaney 9288 48308 West Emergency Medical Unit Greg Goad 9288 20747 East Hepatobilary, Upper GISue White 9288 4741& General Surgery7 West Colorectal & Urology Debbie Pallett 9288 47406 th Floor Haematology, OncologyLesa Stewart 9288 4855& Palliative Care5 West Plastics / Vascular &Gill Dickinson 9288 4656ENT Unit4 East Cardiothoracics &David Moule 9288 4621Respiratory4 West Cardiology/Nicola Moule 9288 4622Coronary CareDPC Day Procedures Centre Siobhan Lenihan 9288 4415GOR Perioperative Christopher Vanderstock 9288 4565PACUAnaesthetics &Huong Vien 9288 4565Recovery RoomA & E Emergency Dept. Sue Cowling 9288 4386RehabilitationAcute Rehabilitation Meaghan MacKenzie 9288 3902UnitGEM Aged Care Kate Allen 9288 2257MHS Mental Health Services Nigel Toomey 9288 4403MIDMedical ImagingJill Parker-Hill 9288 4353DepartmentDialysis Haemodialysis Unit Deborah Gregory 9288 4205Clinics Outpatients Chris Uren 9288 3770St George’s HealthOff Campus Sue Fatchen 9272 0444ServiceCaritas Christi Hospice On and off campus Eliada Yap Pager 1402Correctional Health Off Campus Espedito Faraone 9217 7214St Vincent’s At Home 1 st Floor Healy Wing Louise Hogan 9288 3807Leanne AllenNurse Education CoordinatorNurse Education Unit, St. Vincent’s Hospital, MelbourneP.O Box 2900 Fitzroy, Vic 3065mailto:Leanne.Allen@svhm.org.au(03) 9288 4662 OR: Call SVH on 9288 2211 pager 84021