LAB INNOVATOR OF 2010 - Luzerne Optical Labs

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LAB INNOVATOR OF 2010HISTORY‘Lab Man’ Maintains Lab’s IndependenceJohn P. Dougherty, self-proclaimed ‘lab man,’ went independent in 1973 by founding Luzerne Optical,a wholesale optical lab that is still family-owned and operated with the help of the second generation.PERHAPS it’s no coincidence that LuzerneOptical was named after the Pennsylvania county inwhich it is located, itself named for a man whocame from France to help the colonies gain theirindependence during the American Revolution—Chevalier de la Luzerne.Growth has been steady,and today the lab producesan average of 1,800 jobsper day.In 1973, when corporate lens manufacturersstarted buying up independently owned labsacross the country, John P. “Jack” Doughertyleft his position as production manager foranother lab in Wilkes-Barre, PA, to gain his ownindependence with the founding of LuzerneOptical Laboratories, Ltd. Since then, growthhas been steady, and today the lab produces anaverage of 1,800 jobs per day for sale throughoutthe United States.Founded in the days before plastic lenses, Luzerneat first sold glass lenses and the frames to go withthem. At the beginning, Luzerne employed three people,Jack and his wife Lorraine and his business partner/brother-in-lawGeorge Albert.The business eventually outgrew the first buildingit shared with some other local businesses, and in1984 Luzerne built a million-dollar, 20,000-sq.-ft.,state-of -the-art laboratory facility in the downtownWilkes-Barre Industrial Park. In 1985, the companyadded gas permeable contact lens manufacturing onsite, and now it distributes soft contact lenses as well.To expand its surfacing area, automate its inventoryroom, and add a Crizal anti-reflective facility,Luzerne knocked out the walls to its garage in 2002,and then in 2009, the company started processingfree-form lenses in-house.Today Luzerne Opticalprocesses an average of 1,800jobs per day. After half acentury in the business,Dougherty still comes intothe lab and manages along with his wife andsons. He calls himself a “lab man,” and these days hespends a lot of time at the lensometer, personally checkinga couple hundred jobs every day.When Luzerne Optical Laboratories, Ltd. was profiledin a report on local companies entitled, TheWyoming Valley: An American Portrait, Dougherty said,“Over the years, I’ve heard again and again that developmentswould be the end of the independently owned lab.With every change, however, came opportunity.”CLOCKWISE FROM TOP LEFT:Luzerne Optical’s first location shared abuilding with a sewing factory, pool hall, andPennsylvania State liquor store. Mayor Lee A. Namey (r)named March 2, 1995 “John P. Dougherty Day” in Wilkes-Barre, PA. Construction began in 1983 on a new 20,000-sq.-ft. plant in the downtown Wilkes-Barre Industrial Park.John P. Dougherty (l) receives the Wilkes-Barre Chamber ofBusiness and Industry’s “2001 Small Business of the Year”Award from the 2000 winner, Chuck Lawson, president ofthe Lion Brewery.18 november/december 2010
HISTORY LAB INNOVATOR OF 2010TIMELINE – THE HISTORY OF LUZERNE OPTICAL LABORATORIES, LTD.1960John P. “Jack”Dougherty joinsBalester Optical Co.after four years in theAir Force.1973Jack and LorraineDougherty foundLuzerne Optical withJack’s business partner/brother-in-lawGeorge Albert.1984Luzerne Optical breaksground on a million-dollar,state-of-the-art,20,000-sq.-ft. laboratoryin Jack’s hometown ofWilkes-Barre, PA.1985Luzerne Optical startsproduction of custommade hard and gaspermeable contactlenses.1988Jack and his wifeLorraine purchaseGeorge’s share of thebusiness.1992Luzerne Optical isnamed U.S. Varilux ® Labof the Year.1994Luzerne Optical investsmore than one milliondollars to install inhouseanti-reflective(AR) facilities.1995Jack Dougherty isnamed president of theOptical LaboratoriesAssociation (OLA).1995Wilkes-Barre MayorLee A. Namey proclaimsMarch 2d asJohn P. Dougherty Day.1997 TOPRESENTLuzerne Optical isawarded the ContactLens ManufacturersAssociation manufacturingSeal of Excellence.2000 & 2001Luzerne Optical isnamed a Crizal ®Champions lab.2001Luzerne Optical ishonored as the 2000Corning Laboratoryof the Year.2001Jack Dougherty ishonored as an OpticalPioneer Visionary atthe OLA’s OpticalPioneers Banquet.2001The Wilkes-BarreChamber of Businessand Industry selectsLuzerne Optical asSmall Business ofthe Year.2002Luzerne Optical is presentedthe first everEssilor Lenses Lab ofthe Year Award.2002Luzerne Optical isauthorized to produceCrizal AR lenses.2003Luzerne Opticalemploys 180 peoplewith a multi-milliondollarpayroll.2006Luzerne Optical is honoredas Crizal Lab of theYear by Essilor.2009Luzerne Optical isnamed The Leader’sChallenge award winnerby Essilor/Transitions.2009Luzerne Optical beginsproducing free-formlenses in house.2010Luzerne Optical ishonored as theVisionWeb Lab ofthe Year.
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