WILDIX UNIFIED COMMUNICATIONS SOLUTION

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CDR ViewCDR-View is an efficient tool of control and analysis accessible via the web,providing you with the numerous reports relative to the call activity of the employees.Authorized users can view the information about the number, duration, type and costs of all the incoming and outgoing callsin graphs and tables.Just filter the data for the analysis (direction, services, costs, period...), select the way to group the results (by hour, by user, bygroup, by country, by class...) and specify which metrics you wish to add (count of events, cost of events, talk time of events).You can select to view the results as a data grid or asgraphs: line, area, bar, column and pie chart.Save and share your reports with other users or exportthem to an .xls or a .csv file.CDR-View is helpful to the company managementwhile analyzing a particular event or the companycall activity in general, or while deciding on thefuture business strategy.A simple way to add value to your investment!CDR View Videohttp://pbx.wildix.com/video/cdrview
CTIconnect Attendant ConsoleWildix CTIconnect Attendant ConsoleWildix Attendant Console is an all-in-one solution for call operators. An intuitive web interface allows you to manage highvolumes of concurrent calls easily and efficiently.Combine call control with presence monitoring to provide a high-level customer service. Your agents can see the activitystatus of their colleagues, even those in remote offices and mobility, before processing the call.Wildix Attendant Console is an efficienttool for fast call handling in high-loadenvironments. It is accessible in a multiusermode, is completely web-based and availablein four languages: Italian, English, French andGerman.Its interface is accessible via any HTML5browser without any installation of thecomponents.CTIconnect PO Videohttp://pbx.wildix.com/video/cticonnectPOCTIconnect Attendant Consolefor the VISUALLY IMPAIRED/BLINDHardwareApple VoiceOverSolutionText to Speech offers such features asautospeaking web pages, “read all”,web page summary, web table support,user-created labels, customizable verbosity.Wildix Attendant Console supports assistivehardware and software to help peoplewith vision disabilities and with mobilityproblems.Wildix Attendant Console can be used byeveryone, thanks to its compatibility withaccessibility devices (Braille display) andthe tools present in the new generationPCs, such as VoiceOver (Converting Text toSpeech) and Magnification.WildixAttendant ConsoleBraille device /optionalSupported manufacturers:Alva / Optelec, APH, Baum,Eurobraille, Freedom Scientific,GW Micro, Handy Tech, HIMS,HumanWare, MDV,Ninepoint Systems,Papenmeir
Page 2 and 3: Does your company look into the fut
Page 4: Example of implementationGeneral ov
Page 7 and 8: PHONEBOOKSAccess to all the corpora
Page 9 and 10: MAP of Wildix Unified Communication
Page 11 and 12: You can select a contact and start
Page 13: ZERO DistanceAudio and Video calls,
Page 17 and 18: WTAPIWildix TAPI is an additional l
Page 19 and 20: WMS 3.0Wildix systems are based on
Page 21 and 22: Wildix offers a full range ofMedia
Page 23 and 24: W-AIRWildix W-AIR is a turnkey cord

WILDIX UNIFIED COMMUNICATIONS SOLUTION

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