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WELCOMEA warm welcome to the Winter 2010 edition of Friends.I recently announced to Trustees and staff that I will beretiring from my position as Chief Executive in the summer– eight years since I first joined the hospice. This was not aneasy decision but I know it is the right one and I wanted toshare the news as early as possible to allow St Ann’s Hospicetime to recruit a new Chief Executive.When I started in 2002 one of my first tasks was to undertakea major review of the organisation as we looked to developour five year strategic plan. Progress against our currentstrategic plan (2006 – 2011) demonstrates just how muchhas been achieved by the dedicated team here at the hospice.It’s been a time of massive change and I am extremely proudthat we continue to improve the level of care and services8Fantastic YearsDURING HIS TIME AT ST ANN’S HOSPICE TERRY HAS HELPED TO BRING ABOUT MANY POSITIVEDEVELOPMENTS AND RAISE THE PROFILE OF THE HOSPICE AND THE WORK THAT WE DO BOTHLOCALLY AND NATIONALLY. HE RECENTLY MET WITH THE PRIME MINISTER TO TALK ABOUTHOSPICE CARE. HERE WE REFLECT ON SOME OF HIS OTHER PERSONAL HIGHLIGHTS:A great place to work“I am very proud that the hospice wasnamed as one of the Sunday TimesTop Ten Places to Work in the UK anincredible three times.”Terry McDonnellInnovative Fundraising“Thanks to Terry’s vision andsupport we have had the courageto develop innovative fundraisingcampaigns such as our hugelysuccessful Manchester MidnightWalk which raised over £240,000in 2009.” Catherine Williams,Director of Fundraising andCommunicationsCommunity Champion››Coronation Street actressSue Nichols is one of our localcelebrities who support St Ann’sHospice. Here she meets Terry atthe Chairman’s Reception at ourannual Christmas Concert at theBridgewater Hall.››Terry at theMidnight Walk››available for patients and their families.It will soon be time to start planning for the next stagein the development of St Ann’s Hospice as well as for our40th anniversary in 2011. I therefore felt it was only rightto hand over the baton to someone who can carry thesenew plans forward and who can bring about even greaterimprovements in the future.Thank you to everybody for your generous support ofSt Ann’s Hospice.Terry McDonnell, Chief Executive. The St Ann’s Hospice Annual Review and Trustees Reportfor 2008-9 are now both available online at www.sah.org.uk/review. If you would like a copy of either report pleasecontact the hospice on 0161 498 3635National campaigning“Terry’s sustained efforts have boosted thereputation and raised the profile of St Ann’sHospice and the wider hospice movement. Hiswork as Chair of the North West Group ofHospices and North West Advisory CouncilRepresentative with Help theHospices has helped to ensurethat hospice issues remainup there on the political andpublic agendas.” Terry has alsomade appearances on BBCNorth West Tonight, The BBCPolitics Show and GranadaReports as well as beinginterviewed for numerousradio broadcasts.Jean Jones, HospiceChairman››Terry with CheadleMP Mark HunterInvesting in PeopleGreat feedback from the latest and4th Review Report from Investors inPeople! Staff and volunteers spoketo inspectors and the review praisedthe hospice for all aspects of its workincluding its strong management, theeffectiveness and contribution of its staffand volunteers and for its standing withinthe community. It concludes: “Because it(the hospice) is strongly focussed on thequality of its care and its strengths in thecommunity it is well placed for the future.The assessors congratulate the St Ann’sHospice team on its achievements.”30 Years of Caring atLittle HultonPresident of St Ann’s Hospice, the Lord Bishop of Manchester (RightReverend Nigel McCulloch) was guest of honour at our Little Hultonhospice site in November 2009 as we marked a special anniversary- 30 years of hospice care from Little Hulton. Bishop Nigel met withstaff, patients and volunteers including seven of the nine volunteerswho have worked at the hospice site since it first opened in 1979 –clocking up an amazing 270 years of volunteering between them.Bishop Nigel chats to patients from Day Care andfrom the wardsNewBramhallShopOur 12th charity shopopened its doors in the centreof Bramhall, Stockport inOctober 2009.Trading Manager Anthony Lord says:“Our 12th shop looks fantastic and isalready proving a big success. We hadwanted to open up in Bramhall, wherewe have a lot of supporters, for sometime and were just waiting for the rightpremises to come along.”The shop is managed by Stacey Hillwho has previously worked at HarveyNichols and she is supported by a teamof local volunteers. It has a unique lookwith contemporary fittings donated byUmbro.Volunteers Hazel Daenie (l) and Hilary Whitehead (r)with shop manager Stacey HillThe Bishop meets seven long-standing volunteersChief ConstableArrested!NEWSRoyal Societyof MedicineOur Chief Executive Terry McDonnellwas invited to chair a session at theRoyal Society of Medicine Conferencein Manchester held on September 23rd2009. Palliative care: Diversity inaction was a one day conference whichbrought together leading experts inpalliative care and related specialitiesto provide important updates inpalliative and end of life care. Thanksgo to Dr Stephanie Gomm, ConsultantPalliative Medicine Salford RoyalNHS Foundation Trust and St Ann’sHospice for developing the conferenceand linking it to St Ann’s Hospice. Theevent enjoyed positive feedback and it islikely we will be asked to lead a similarconference in the future.The Chief Constable of GreaterManchester was arrested for ‘crimes offashion’ when he joined 11 other NorthWest bosses to take part in our annual‘Lock up your Boss’ event which raised£8,000 for St Ann’s Hospice. Bossesenjoyed breakfast at the Malmaison Hotelin Manchester before being ‘arrested’ andsent to the cells at the Manchester PoliceMuseum where they had to raise ‘bail’ toget released.We Want Your Memories2011 will mark the 40th anniversary of St Ann’s Hospice – a real milestonein our history. During this time we have not only developed our servicesto ensure we provide the best possible care, we have also enjoyed the mostincredible support from across the community.Now we want your help. Our Director of Fundraising and Communications,Catherine Williams, has launched an archiving project with the supportof seven volunteers in preparation for our 40th anniversary so please getin touch (either by post or email to cwilliams@sah.org.uk) if you havephotographs, publicity materials, newspaper articles, special memories, earlyfundraising stories or anything you feel would be of interest to mark 40 yearssince the hospice first opened in 1971.2 3