Totalling five million dirhams<strong>ET</strong>’s logistics division enters intosix new contracts during FebruaryWill jointly bid for upcoming public transport tendersMemorandum of Understandingsigned with multinational giant KeolisNews4The Emirates Transport Logistics Divisionhas signed six new contracts duringthe month of February, in additionto the renewal of another two, with thetotal value of the new contracts exceedingfive million dirhams.Bader Al-Attar, Executive Director ofthe Logistics Division, said that thesix new contracts entered into by thedivision, through the various <strong>ET</strong> businesscentres, include five vehicles leases- two of them through the LogisticsServices Centre and three through theValet Parking and Motorcycles RentalCentre - along with one new con-tract concluded through the PetroleumTransport Centre, that comprises of theprovision of transport and maintenanceservices, as well as provision of supervisors,in favour of one of the majorcompanies operating in the oil sectorin the State.Al Attar also pointed out that the ValetParking and Motorcycles Rental Centrerenewed two contracts during the samemonth.The Executive Director of the LogisticsDivision at <strong>ET</strong> added that the year 2014proved a pivotal year for the corporation’spresence in this sector, witness-ing the development and expansion ofoperations in the market, and the integrationof services, equipment and sitesthrough the development of supportservices such as customs clearance,packaging and assembly, managementof shipping operations, and establishingadministrative units specializing inair and maritime transport.He said that the corporation aims tointroduce more services to completeits presence throughout the so-calledsupply chain during the next two years,which will allow a big jump in the corporation’swork in this area.Emirates Transport and the French publictransport group Keolis signed a Memorandumof Understanding in Dubai, pavingthe way for the two sides to jointly bidfor upcoming operation and maintenancetenders within the UAE public transportsector.Keolis is a world leader in passengertransport, operating all modes of transportacross four continents. The French-basedmultinational is supported by two longtermshareholders; the French NationalRailways Corporation (SNCF), whichholds a 70% share, and the Canadianinstitutional fund manager (CDPQ) whichhas a 30% share.Mohammed Abdullah Al Jarman, GeneralManager of <strong>ET</strong>, said: “We are delightedand excited to have this opportunity towork with one of the largest public trans-port providers in the world”.“The transport sector in the UAE has witnessedmajor growth and developmentover the last few years and, through thispartnership, we aim to make our contributionin the sector by combining ourconsiderable expertise and resources,” headded.Karim Chaiblaine, CEO of Keolis in MiddleEast, said: “We feel very privileged toenter into a partnership with such a prominentcompany as Emirates Transport. Weshare a commitment to safety and customerfocus, and are determined to provideworld-class services to the residents of theUAE. This is the first step in a long-standingand successful relationship.“Emirates Transport will bring to the partnershipits breadth of expertise and its excellentcredentials. In particular, EmiratesTransport is very experienced in the operationand maintenance of heavy vehicles,and in sourcing and managing local suppliersand partners.“Its deep knowledge of the local contextwill be essential in recruitment and training,particularly during critical phasessuch as mobilisation,” he added.5Issue <strong>57</strong>Discussed the implementation of joint projectsEmirates Transport Technology Solutions discussedareas of cooperation with China’s HuaweiAbdulla Ahmed Rasheed, General Managerof Emirates Transport Technology Solutions(<strong>ET</strong>TS), a subsidiary of Emirates Transport,received a delegation from the Chinesecompany Huawei Technologies Co Ltd,which included the company’s Vice-Presidentsin the sectors of information systemsand transport.During the meeting, the two sides discussedmeans of cooperation in areas of transport,communications technology, and informationsystems, as well as a number of topicsthat will contribute to building stronger futurerelations of cooperation between thetwo companies.In his comments during the meeting, AbdullaRasheed said that <strong>ET</strong>TS works to providetechnology and communications systemsand solutions associated with transport services.The <strong>ET</strong>TS general manager welcomed theinvitation from the Huawei delegation tovisit the headquarters of company in Chinato get closely acquainted with the company’sbusiness and the areas of cooperationand development.APRIL 2015
Global Indian International School (GIIS) signs schooltransport contract with <strong>ET</strong>Will transport 2,500 students for 5 yearsOffer round the clock services to individuals and companiesEmirates Transport launches Roadside Assistance UnitNews6Issue <strong>57</strong>The Private School Transport Centre, partof Emirates Transport, and the Global IndianInternational School (GIIS) in BanyYas, Abu Dhabi, have announced thesigning of a five-year school transportcontract.According to the contract, the federaltransport corporation will initially provide15 large capacity buses, completewith drivers and bus supervisors, totransport 855 students, raising to 2,500students, of all grades, including Kindergarten,by the start of the 2015-2016 academicyear.The contract was signed at <strong>ET</strong>’s Dubaihead office, in Um Ramoul, by Abdullahbin Swaif ALghufli, <strong>ET</strong> Executive Directorof School Transport, and by KamalGupta, Chief Operating Officer of GIIS &Regional Director of the Global SchoolsFoundation, the parent company of GIIS.ALghufli stated that the agreement takesthe number of private schools served bythe corporation to 36, with 14,000 studentsbeing transported via 380 buses.For his part, Kamal Gupta, COO ofGlobal Indian International School(GIIS), said: “The safety and comfort6 new customer service centres in 12 monthsNew <strong>ET</strong> customer servicecentres in Ajman and Sharjahof school children is of paramount importanceto GIIS. In this pursuit we arehappy to partner with Emirates Transportwho have shown a strong track recordand capability to manage the schooltransport services for our new campus inAbu Dhabi.”Mohammed Abdullah Al Jarman, GeneralManager of Emirates Transport,inaugurated the Roadside AssistanceUnit, which joins the group of businesscentres and units of the Auto ServicesDivision of the corporation.The Unit will specialize in providingroadside assistance, 24 hours-a-day, tocompanies and individual clients.Clients can benefit from a wide rangeof roadside services including towing ofvehicles in case of break down or accident.The Unit will also offer assistance toroad users who find themselves with apunctured tyre, dead batteries, lockeddoors, empty petrol tanks, or any othermishap.Other services include door-to-door vehicleregistration and renewal services.According to the <strong>ET</strong> General Manager,the new Unit has the right combinationof technical expertise and resources tooffer rapid and high quality services, anywherein the country.Al Jarman said: “The Unit has specialistsauto mechanics working in 30 mobileteams, in addition to 40 towing vehiclesof various sizes”.During the opening ceremony, Al Jarmanlistened to a detailed briefing aboutthe modern equipment that comprisethe core operation of the Unit, in additionto the package of auto maintenanceservices provided to clients.Station to transport 12,000 students daily to 37 schools in 15 areasDh7.2m facelift for school bus station in Al Ain7APRIL 2015Mohammed Abdullah Al Jarman, GeneralManager of Emirates Transport, inauguratedthe new Customer Service Centreat the corporation’s Ajman branch.The Centre, which cost Dhs1.6 million,is part of the auto services division in thefederal transport corporation.The inauguration of the Centre is the latestin a series of major redevelopmentproject that aims to offer better servicesto clients throughout the State, Al Jarmancommented.In all, six new and refurbished buildingshousing customer services have beenlaunched over the past 12 months at acost of Dhs6.5 million.Al Jarman also opened a new customerservice centre for the auto maintenanceservices division. The new centre is partof the facilities of the Emirates Transportbranch, in Sharjah’s Industrial Area 12.During the opening ceremony, Al Jarmanpointed out that the corporationhad recently launched the “CustomerHappiness Index” in its various servicecentres, in order to measure the levelof satisfaction with the inspection andmaintenance services provided, andevaluate these services, which will contributeto improvements of services towardsthe optimum level.The centre was built on 223 square metersand includes a reception hall, whichcan accommodate 24 customers, in additionto administrative and operationalfacilities.An administrative building at the schooltransport station in Mazyad, Al Ain, hasbeen opened after a Dh7.2 million facelift.The premises were expanded and updatedto better serve the 12,000 pupils at 37schools in 15 different areas that use the233 Emirates Transport buses.The building was inaugurated by the GeneralManager of Emirates Transport, MohammedAbdullah Al Jarman, who said that thenew projects aim to enhance proceduresand capabilities to ensure an organised,safe and sustainable school transportationsystem that conforms with the highest internationalstandards of quality and safety.During his speech at the ceremony, Al Jarmanstressed that the application of trafficsafety is at the heart of the corporation’sstrategic priorities in the provision of transportservices.He explained that the school transportbranch in Al Ain includes four stations includingIndustrial area, Al Saad, Maziadand Al Foua’a.At the end of the ceremony, Al Jarmantoured the new building facilities and listenedto an explanation about the servicesit provides.