CCVP Boot Camp Syllabus

CCVP Boot Camp SyllabusDay 1 – MondayCVOICE v6.01. Introduction to VoIP1.1. Introducing VoIP1.2. Introducing Voice Gateways1.3. Specifying Requirements for VoIP Calls1.4. Understanding Codecs, Codec Complexity, and DSP Functionality2. Voice Port Configuration2.1. Understanding Call TypesConfiguring Analog Voice Ports2.2. Understanding Dial Peers2.3. Configuring Digital Voice Ports Understanding QSIG3. VoIP Gateway Implementation3.1. Implementing H.323 Gateways3.2. Implementing MGCP Gateways3.3. Implementing SIP GatewaysDay 2 – Tuesday4. Dial Plan Implementation on Voice Gateways4.1. Understanding Dial Plans4.2. Implementing Numbering Plans4.3. Configuring Digit ManipulationConfiguring Path Selection4.4. Implementing Calling Privileges on Cisco IOS Gateways5. H.323 Gatekeepers5.1. Introducing Gatekeepers5.2. Configuring Basic Gatekeeper Functionality5.3. Implementing Gatekeeper-Based CACDay 3 – Wednesday6. ITSP Connectivity6.1. VoIP Signaling and Call Control6.2. Understanding Special Requirements for External VoIP Connections6.3. Implementing a Cisco UBECVOICE Exam 642-436CIPT 1 v6.01. Introduction to Cisco Unified Communications Manager1.1. Understanding Cisco Unified Communication Manager ArchitectureCCBOOTCAMP375 N. Stephanie Street Bldg. 21 Suite 2111 Henderson, NV 89014www.ccbootcamp.com Website 877.654.2243 Toll Free 702.446.0357 FaxCCVP Boot Camp Course Syllabus pg1

1.2. Understanding Cisco Unified Communications Manager Deploymentand Redundancy Options1.3. Installing and Upgrading Cisco Unified Communications ManagerDay 4 – Thursday2. Administration of Cisco Unified Communications Manager2.1. Understanding Cisco Unified Communications Manager AdministrationOptions2.2. Managing Services and Initial Configuration of Cisco UnifiedCommunications2.3. Managing User Accounts in Cisco Unified Communications Manager3. Single- Site On-Net Calling3.1. Configure Cisco Unified Communications Manager to support On-Cluster Calling3.2. Understanding Endpoints in Cisco Unified Communications Manager3.3. Configuring Cisco Catalyst for Endpoints3.4. Implementing and Hardening IP Phones4. Single-Site Off-Net Calling4.1. Implementing MGCP Gateways in Cisco Unified CommunicationsManager4.2. Configuring Cisco Unified Communications Manager Call-RoutingComponents4.3. Implementing Cisco Unified Communications Manager DigitManipulation4.4. Implementing Calling Privileges in Cisco Unified CommunicationsManager4.5. Implementing Call Coverage in Cisco Unified CommunicationsManagerDay 5 – Friday5. Implementation of Media Resources, Features, and Applications5.1. Implementing Media Resources5.2. Configuring Cisco Unified Communications Manager User Features5.3. Configuring Presence-Enabled Speed Dials and Lists5.4. Integrating Cisco Unified Communications Manager with Voice-MailSystems5.5. Implementing Cisco Unified Video AdvantageCIPT 1 Exam 642-446Day 6 – SaturdayCIPT 2 v6.01. Multisite Deployments1.1 Identifying Issues in a Multisite DeploymentCCBOOTCAMP375 N. Stephanie Street Bldg. 21 Suite 2111 Henderson, NV 89014www.ccbootcamp.com Website 877.654.2243 Toll Free 702.446.0357 FaxCCVP Boot Camp Course Syllabus pg2

1.2 Identifying Solutions for a Multisite Deployment1.3 Implementing Multisite Connections1.4 Implementing a Dial Plan for Multisite Deployments2. Centralized Call-Processing Redundancy2.1 Examining Remote Site Redundancy Options2.2 Implementing SRST and MGCP Fallback2.3 Implementing Cisco Unified Communications Manager Express inSRST ModeDay 7 – Sunday3. Bandwidth Management and Call Admission Control3.1 Implementing Bandwidth Management3.2 Implementing Call Admission Control4. Features and Applications for Multisite Deployments4.1 Implementing Call Applications on Cisco IOS Gateways4.2 Implementing Device Mobility4.3 Implementing Extension Mobility Implementing Cisco UnifiedMobility5. IP Telephony Security5.1 Understanding Cryptographic Fundamentals and PKI5.2 Understanding Native Cisco Unified Communications ManagerSecurity Features and Cisco Unified Communications Manager PKI,Implementing Security in Cisco Unified Communications ManagerDay 8 – MondayCIPT 2 Exam 642-456QOS v2.21. Introduction to IP QoS1.1. Understanding the Need for QoS1.2. Understanding QoS1.3. Implementing QoS2. The Building Blocks of IP QoS2.1. Identifying Models for implementing QoS2.2. Understanding the Integrated Services Model2.3. Understanding the Differentiated Services Model2.4. Identifying QoS Mechanisms2.5. Understanding QoS in the Life of a Packet.3. Introduction to Modular QoS CLI and AutoQoS3.1. Introducing Modular QoS CLI3.2. Introducing Cisco AutoQoS VoIP3.3. Introducing Cisco AutoQoS Enterprise4. Classification and Marking4.1. Understanding Classification and Marking4.2. Using MQC for ClassificationCCBOOTCAMP375 N. Stephanie Street Bldg. 21 Suite 2111 Henderson, NV 89014www.ccbootcamp.com Website 877.654.2243 Toll Free 702.446.0357 FaxCCVP Boot Camp Course Syllabus pg3

4.3. Using MQC for Class-Based Marking4.4. Using NBAR for Classification4.5. Configuring QoS Pre-Classify4.6. Configuring QoS Policy Propagation through BGP4.7. Configuring LAN Classification and MarkingDay 9 – Tuesday5. Congestion Management5.1. Introducing Queuing5.2. Understanding Queuing Implementations5.3. Configuring FIFO and WFQ5.4. Configuring CBWFQ and LLQ5.5. Configuring LAN Congestion Management6. Congestion Avoidance6.1. Introducing Congestion Avoidance6.2. Introducing RED6.3. Configuring Class-Based Weighted RED6.4. Configuring Explicit Congestion Notification7. Traffic Policing and Shaping7.1. Understanding Traffic Policing and Shaping7.2. Configuring Class-Based Policing7.3. Configuring Class-Based Shaping7.4. Configuring Class-Based Shaping on Frame Relay Interfaces7.5. Frame Relay Voice – Adaptive Traffic Shaping and Fragmentation8. Link Efficiency Mechanisms8.1. Understanding Link Efficiency Mechanisms8.2. Configuring Class-Based Header Compression8.3. Configuring Link Fragmentation and Interleaving9. QoS Best Practices9.1. Understanding Traffic Classification Best Practices9.2. Deploying End-to-End QoS9.3. Providing QoS for SecurityDay 10 – Wednesday1. Review QOS and run through configuration exams and questionsQOS Exam 642-642TUC 1.01. Methodology and Tools for Troubleshooting Cisco UnifiedCommunications Systems1.1. Introducing Cisco Unified Communications Systems Troubleshooting1.2. Troubleshooting Methodology in Cisco Unified CommunicationsSystems1.3. Gathering Information for TroubleshootingCCBOOTCAMP375 N. Stephanie Street Bldg. 21 Suite 2111 Henderson, NV 89014www.ccbootcamp.com Website 877.654.2243 Toll Free 702.446.0357 FaxCCVP Boot Camp Course Syllabus pg4

2. Troubleshoot Cisco Unified CallManager-Related Issues2.1. Troubleshooting Common Endpoint Registration Issues2.2. Troubleshooting Cisco Unified CallManager Availability Issues2.3. Troubleshooting Cisco Unified CallManager Security Issues2.4. Troubleshooting Database Replication Issues2.5. Troubleshooting LDAP Replication Issues2.6. Troubleshooting Common Gateway Registration Issues3. Voice Quality3.1. Quality of Service3.2. Troubleshooting Voice over IP Quality Problems4. Cisco Unity Troubleshooting4.1. Cisco Unity Basics and Configuration Parameters4.2. Cisco Unity System Tools and TroubleshootingDay 11 – Thursday5. Escalation5.1. Using the Technical Assistance Center (TAC)5.2. TAC Cases and Telephone Service Providers5.3. Introducing Call Setup Issues and Causes5.4. Troubleshooting On-Premises Single-Site Calling Issues5.5. Troubleshooting Offsite Call Issues5.6. Troubleshooting Intercluster Dial Plan Issues5.7. Troubleshooting Gatekeepers in a Cisco Unified CommunicationsSystem6. Troubleshoot Voice and Video Quality Issues6.1. Defining Common Voice and Video Quality Issues6.2. Troubleshooting VoIP Quality Problems6.3. Troubleshooting Quality Problems of Cisco Unified Video Advantage6.4. Troubleshooting Common Cisco Unity Integration Issues6.5. Troubleshooting CTI Issues6.6. Troubleshooting Media ResourcesDay 12 – FridayTUC Exam 642-4261. Session ReviewCCBOOTCAMP375 N. Stephanie Street Bldg. 21 Suite 2111 Henderson, NV 89014www.ccbootcamp.com Website 877.654.2243 Toll Free 702.446.0357 FaxCCVP Boot Camp Course Syllabus pg5