ICT IN URBAN GOVERNANCE

Conference onICT IN URBAN GOVERNANCEPromise and Potential, Issues and OpportunitiesApril 22-23, 2013, The Imperial, New DelhiHosted by:Sponsors:Smart Utilities

ICT IN URBAN GOVERNANCEMission• Urban local bodies (ULBs) in India are increasingly using technology to deliver services. The central government’s Jawaharlal Nehru National UrbanRenewal Mission (JNNURM) has been the biggest enabler in this regard. During 2005-12, 37 cities undertook e-governance-related reforms. In thepast one year, about 17 e-governance projects worth Rs 1.5 billion have been launched. In addition, the government's National Urban InformationSystem (NUIS) scheme has developed a geographical information system (GIS) database for 152 towns/cities for improved urban planning.• Mega cities such as Ahmedabad, Bengaluru, Delhi, Mumbai and Hyderabad have taken a range of e-governance initiatives. Smaller cities haveimplemented customised solutions. For instance, an SMS-based complaint management system has been launched in Bhilai, a GIS has beenimplemented in Moradabad and enterprise resource planning solutions have been adopted in Kurali.• Technology is being deployed for assessment of property tax; online payments; grievance redressal; licence approval; birth and death registration;procurement and project monitoring; efficient delivery of public transport services and traffic management; etc. The use of ICT in governance hasresulted in greater transparency, accountability and community participation, and proactive information delivery.• Rapid urbanisation will be the biggest driver of ICT in governance in the future. By 2031, the number of metropolitan cities will increase to 87 from53 in 2011. Almost 40 per cent of the country’s population will reside in urban areas by then, as compared to the current 31 per cent. This willincrease the demand for civic services, and cities will have to deploy technology for efficient, transparent and citizen-friendly governance.• The mission of this conference is to discuss the benefits of ICT in urban governance, the experience so far and the key issues/challenges. Theconference will also showcase noteworthy projects and initiatives, and key technologies.Target AudienceThe conference is targeted at:- ULBs and related government agencies - Communication service/equipment providers - Policymakers and regulators- Infrastructure development organisations - Smart grid technology/equipment providers - Urban utilities- Urban planning and development agencies - IT solution providers and technology providers - Intelligent traffic/transportation system providers- Telecom technology and service providers - Relevant training institutions -‘Smart cities’ solution providers- Consulting firms - Housing development agencies - Financial institutions and investment agencies- International and national development agencies - Etc.OrganisersThe conference is being organised by Indian Infrastructure magazine, which is published by India Infrastructure Publishing, a company dedicated toproviding information and analysis on infrastructure sectors through magazines, newsletters, reports and conferences. The group also publishesPower Line, tele.net and Smart Utilities magazines, and more than a dozen reports and newsletters on infrastructure sectors.Delegate Fee• The delegate fee is Rs 22,500 for one participant, Rs 37,500 for two, Rs 52,500 for three and Rs 67,500 for four.• There is a special low fee of Rs 5,000 per participant for ULBs, academic and research institutions, and government departments (excluding corporations,public or private).• A service tax of 12.36 per cent is applicable on the registration fee.To register: Call +91-11-46560423, 9873797003, email: conferencecell@indiainfrastructure.com, or visit us at www.indiainfrastructure.com

April 22-23, 2013, The Imperial, New DelhiAGENDA/STRUCTUREKEY TRENDS AND OUTLOOK What is the potential for ICT use in urban governance in India? What are the key elements for ICT implementation? What are the key issues and challenges?ROLE OF JNNURM: KEYNOTE SESSION What are the JNNURM’s objectives with respect to urban governance? Are these objectives being met through JNNURM funding? What have been the key successes? What have been the key challenges?IMPACT OF NUIS What are the key features of NUIS? What has been the progress? What has been the impact of NUIS on e-governance? What have been the key issues and challenges? How have they been addressed?GOVERNANCE IN MEGA CITIES What are the key governance issues faced by ULBs in mega cities? What are some of the noteworthy initiatives and projects in these mega cities? What can be learnt from their experience?GOVERNANCE IN SMALLER CITIES What are the key governance issues faced by ULBs in smaller cities? What are some of the noteworthy initiatives and projects in these smaller cities? What can be learnt from their experience?E-INFRASTRUCTURE REQUIREMENTS What are the infrastructure requirements (networks, data centres, common servicescentres, etc.)? What are the various deployment models? What are the pros and cons? What are the key issues and challenges? How can they be addressed?ICT IN BASIC CITIZEN SERVICES How can ICT help in the provision of basic citizen services (registrations,certifications, etc.)? What are some of the noteworthy projects and initiatives? What lessons can be learnt from them?CITIZEN GRIEVANCE REDRESSAL How can ICT help in improving the citizen interface and in grievance redressal? What are some of the noteworthy projects and initiatives? What has been the experience so far?INTELLIGENT TRANSPORTATION SYSTEMS What are the key benefits of intelligent transportation systems from the governanceperspective? What are the available technology options? What has been the experience so far? What have been the key issues andchallenges?PROMISE OF M-GOVERNANCE What is the potential for the use of mobile telephony in urban governance? Which are the most promising applications? What has been the experience so far?REVENUE COLLECTION AND MANAGEMENT How can ICT help in the collection and management of ULB revenues (property tax,water bills, etc.)? What have been some of the more successful initiatives in this regard? What are the key issues and challenges in the Indian context?E-PROCUREMENT What are the benefits of e-procurement for ULBs? What has been the experience so far (tenders, bid submission, contractmanagement, etc.)? What are the various technology options?FOCUS ON CAPACITY BUILDING What are the current practices (outsourcing or in-house) in ICT implementation? What are the capacity constraints faced by ULBS in implementing e-governanceprojects? What steps are being taken to increase ULB capacity?The conference will feature as appropriate the points-of-view of all key stakeholders.Related ConferenceWe recently concluded a very successful conference on Smart Cities in India. The participating companies included A One Buildhome, Accenture, Ahmedabad MunicipalCorporation, BESCOM, Bhatpara Municipality, BHEL, Cisco Systems (India), CRISIL, DMICDC, Egis India, ESDS Software Solutions, Ferranti Computer Systems India, FichtnerConsulting Engineers (India), Fortune Institute of International Business, GIFT, GTL, Happiest Minds Technologies, Hitachi, IBM, IGL, IL&FS Township & Urban Assets, IndiaSmart Grid Forum, Indian Institute of Science, Indra Sistemas India, Intergraph SG&I, IREO, ITC Hotels, Jaiprakash Associates, JUSCO, Kotak Securities, Lavasa City , MahindraReva Electric Vehicles, Microsoft, Ministry of Urban Development, Naya Raipur Development Authority, NRDC, Orga Systems, Pimpri Chinchwad Municipal Corporation,PricewaterhouseCoopers, Probity Soft, Prointec India, School of Planning & Architecture, Siemens, Smart Grid Task Force, Symbiosis Centre for Management and HumanResource Development, Tata Communications, Unified Traffic and Transportation Infrastructure (Planning & Engineering) Centre, URS Scott Wilson, and Wärtsilä.To register: Call +91-11-46560423, 9873797003, email: conferencecell@indiainfrastructure.com, or visit us at www.indiainfrastructure.com

Conference onICT IN URBAN GOVERNANCEPromise and Potential, Issues and OpportunitiesApril 22-23, 2013, The Imperial, New DelhiRegistration FormI would like to register for the conference. I am enclosing Rs_______________________________vide cheque/demanddraft no.___________________ drawn on __________________________dated ______________ in favour of India InfrastructurePublishing Pvt. Ltd. payable at New Delhi.Please send wire transfer payments to:Beneficiary India Infrastructure Publishing Private LimitedBank Name The Royal Bank of Scotland N.V.Bank Address M-6 Hauz Khas, New Delhi 110016, IndiaBank Account No. 1050338Swift CodeABNAINBBDELIFSC CodeABNA0100327Sponsorshipopportunities areavailableName(s)/Designation (IN BLOCK LETTERS)CompanyMailing AddressPhoneMobileFaxEmailRegistration FeeDelegates One Two Three FourINR 22,500 37,500 52,500 67,500Service tax (12.36%) 2,781 4,635 6,489 8,343Total 25,281 42,135 58,989 75,843USD 525 875 1,225 1,575There is a special low fee of Rs 5,000 per participant for ULBs, academic and research institutions, and government departments (excluding corporations, public or private).• Registration will be confirmed on receipt of the payment. To register online, please log on to http://indiainfrastructure.com/conf.htmlPayment Policy:• Full payment must be received prior to the conference.• Conference fee includes lunch, tea/coffee and conference materials.• Conference fees cannot be substituted for any other product or service being extended by India Infrastructure Publishing Pvt. Ltd.Contact: Ruchita Chowdhary, Conference Cell, India Infrastructure Publishing Pvt. Ltd.,B-17, Qutab Institutional Area, New Delhi 110016.Tel: +91-11-46560423, 41034615, 9873797003, Fax: +91-11-26531196, 46038149.E-mail: conferencecell@indiainfrastructure.comCover pic courtesy: shutterstock images