PHOTO OF THE YEAR

ISSUE 161 WINTER 2012PHOTO OF THE YEARSHELEGRAPH REVISITED • NATIONAL COMMITTEE VACANCIES

WINTER 2012SHELLEY’S EDITORIALDear SPA News Readers,Welcome to this winter issue of SPANews. My I take this opportunity to wishyou all, on behalf of the editorial team,a very happy and healthy 2013!Whether you’re one of those people whosuffer from post-Christmas blues, oralternatively, one who is glad to see theback of it all and relishes the start of afresh new year, we think you’ll findsomething to suit your mood in your verylatest SPA News.Perhaps some of you may have made aresolution to start writing this year? If so,take a look at Ardella’s tips on page 9,where she talks us through the techniquesfor writing a good ghost story – just whatyou need in the middle of a cold, darkwinter. She also invites readers to sharetheir favourite poems, so get down thosedusty volumes from your shelves andshare some much-loved verse.Or perhaps, like most of us, you havedecided to try a little harder to stay fitand healthy; then look no further thanpage 21 where our health expert,Margaret Waddell, shares some basicmovements that most of us can do toimprove our flexibility and posture.On p6-7, Helen reports on the recentroadshow in Bristol and has news aboutSPA SecretaryHelen Pagehelen.page@shell.com020 7934 5129our plans for taking this to other partsof the country this year, whilst Tina (p11-12) has some useful benefits updatesand tells us how Financial Advisors arehaving to change their practices to meetnew regulations.Some of you may remember the oldShelegraph – the Thornton/Stanlow staffmagazine; we take a loving look back atsome of the super stories from the magazineduring 1959 and the fantastic photographsused to illustrate them (p14-15).As well as all this, you can also readabout boiling fish-heads in the Languedoc,the Queen’s visit to Jubilee Gardens, andthe Banker who turned to Voodoo! Read‘em and weep, dear members.We do hope you enjoy this issue. Pleasecontinue to share your letters, thoughts,and stories with us; and as usual, wewelcome any suggestions you might havefor the magazine; please email themto our sub-editor, Linda Fernley:linda@southerlycommunications.comWarm wishes,ShelleySPA, Room C2013, Shell Centre, London SE1 7NAAssistant SecretaryLynn ForsdykeL.Forsdyke@shell.com020 7934 5137SPA BENEFITSThese are some of the regular benefits. Youmay need to show your membership cardand/or quote Shell Pensioners Association.Details on the SPA website: www.shell.co.uk/spa Our message, however, isalways to ‘shop around’.Insurance• Home, motor travel and pet - SelectInsurance Services (Sutton Winson)0800 116 4330• 50plus Insurance (Bluefin) 0800 1958002• Health - Bupa 0800 600 500 quote9147• HMCA 01423 866985 www.hmca.shellpa.htm• RAC breakdown - 0800 092 8609 quoteGE0538• Dental insurance - Denplan 0800838951Finance• Foreign exchange - www.internationalpayments.travelex.co.uk• Financial advice - Affinity 0800 019 6076ref. Shell/Mar/2012Leisure• Woodbank (Aberdeen) - 01224 884785• Quest for Adventure cruises - 0800056 5455• Lensbury Breaks - 020 8614 6444• Lensbury membership - 020 8614 6466• Fitness First - corporatemarketing@fitnessfirst.com - 01202 845812• David Lloyd Leisure - Visit your local clubor www.davidlloyd.co.uk/employeeofferShell Sponsored Event• Hayward Gallery, paid exhibitions,Fridays only, plus 1 guest• Geological Society talks www.geolsoc.org.uk/shelllondonlectures12 quote ‘Shell’EditorShelley Hoppeshelley.hoppe@shell.com2 | SPA NEWSEditor AssistantLinda Fernleylinda@southerlycommunications.comwww.shell.co.uk/spawww.facebook.com/shell.spa.news

SPA LETTERSTHANK YOU!Thank you so much for your letters;we would love to be able to publishthem all but we just don’t have thespace. However, we thoroughlyenjoy every single one of them, soplease keep sending them in! EdP.S. if emailing, please rememberto tell us your location!And in the beginning …I came across the attached photo, taken in 1960 from a river boat, possibly en routeto Greenwich. I was working on my PhD at Imperial College at the time and left tojoin Shell in Thornton a couple of years later.Best wishes for Christmas and beyond,Bill AffleckTop shot!The article on the redevelopment of ShellCentre that mentions the demise of therifle range as it no longer fits with modernbusiness needs, takes me back to theearly 1960s, when there was a thrivingRifle club within Shell that competed withother business clubs as part of the LondonBusiness Houses League. I was in SMBPand a member of the club, whichcompeted on various occasions atdifferent locations where businesses hadtheir own facilities in London.One memorable evening there wasquite a commotion on the range asHonor Blackman was there beingschooled on shooting for the filming ofthe 1964 release of the 007 film, PussyGalore. I was positioned on the firingpoint next to her – quite an experience!I was fortunate to score a ‘possible’ (forthose not in the know, this means aperfect 100) whilst firing next to her.When the targets were brought to thefiring point, Ms Blackman autographedmy target, which I have carefullypreserved as a constant reminder ofthe great Shell days of long ago.I was also a member of the Lensburyand Brittanic House Players as abackstage hand and Box OfficeManager for some time and rememberwell the ‘bowels of the earth’ areas ofthe old building.These articles keep alive one's youngerdays – keep them coming!Ian Purches, Charleston, SouthCarolina, USAWell, thank you, Ian – it’s our readersthat enable us to keep them coming!Shell CentreTrailer trashAt a recent Sunday Market at the old R.N.A.S. Airfield at Ford we found this oldSpirit trailer up on blocks. One can still make out the Formula Shell logo. Therear number plate is still attached and to my surprise it spent its life at Wandsworth,from where I retired in 1987. The driver was Ray Cope, now sadly deceased,and on occasions I had driven it myself. A true blast from the past; Wandsworthwas a good place to work and the drivers were a great bunch. Keep up the goodwork with the magazine.Edwin Townsend, LittlehamptonThanks Edwin – graffiti gets to strangest of places, doesn’t it?!SPA NEWS | 3

SPA LETTERSChristmaslunches ofyesteryearOnce again Benzine & Bitumen AccountsDept. comes to the fore in your letterscolumn of Issue 160. I was particularlytouched by Michael Foster's letterregarding his father, Len Foster. Len wasmy boss when I joined the departmentin 1947 and I remember him well as adelightful charming man; he had a verydignified presence and was alwaysimmaculately dressed. He still stands outin my mind and, in fact, is prominent inthe attached photo (3rd from the left,back row and I’m 2nd from the right,back row).The occasion was the Christmas dinnerof 1948 or 1949 at the Talbot Inn inLondon Wall. My wife Julienne joinedthe department in 1949 as a comptometeroperator, one of two girls – the otherbeing the typist, Doreen Dowdell (neeStevens) – but Julienne cannot recall theoccasion. However, in those days girlswould not be invited anyway!Surprisingly, we can still identify themajority of the faces in the picture buthave lost touch with all except Andy Cole.Geoff PulzerGreat photo, Geoff: bottles of stout and nota lady in sight – how times have changed!1/6d a gallon!I spotted this old pump on a recent day out on Anglesey, North Wales. I’venever seen one like it before.Charles Fay (retired from Stanlow after 37 years)4 | SPA NEWS

Anyone fortennis?Last issue’s letter from Peter Watts, aboutthe tennis teams, prompted a reply byBrian Lister. He joined Shell in 1956, inRefinery Operations at Heysham. Thisphoto, taken by The Heysham News,shows the last game played against ShellHaven, before the economy axe in 1962.Brian is in the middle on the front row.A great photo, Brian – thanks for sharingit with us.Tales ofderring do…I really enjoyed the last SPA, justreceived. Here’s a wee story of a manwho ended up in the final Shell Centre,as a finance man – my Dad, HughArchibald Kay. Like many Scots Financepeople in Shell, my father trained andqualified in Glasgow in the 1920s. Hethen joined Price Waterhouse in Paris;his clients were in francophone NorthAfrica, but also Romania.He joined Astra Romana, in Romania,in the early 1930s – owners of thePloesti oil fields, which weresubsequently bought by Shell. These oilfields were a strategic target for Hitler.When the mother of the then KingMichael died in 1937 – her popularityhad held the country together since theoutcome of the First World War – allthe surrounding countries made theirown land grab of what they had hadto cede in 1918.By 1939 there was anarchy. You neverknew whether the person beside youon the tram was a communist, a Nazisympathiser, mere revolutionary,Royalist, or political agent. People wereshot in the street.My father never talked about all this,but a friend gave me a book entitledBalkan Blue, written by Major GeneralSir Roy Redgrave, which paints theghastly background to those days. By1941, my father had to leave theBucharest Shell office (the Germanswere almost there), but had to goeastwards. He took two years to gethome – Suez, and across the Pacific toPanama and Venezuela – one steamshipafter another, and survived on beingable to get funds from local Shell agentsfrom Turkey to Iraq, Ceylon andonwards, all through the ‘currentaccount’ system, which Shell hadworldwide in those days.When he finally got back to StoneHouse, they said: “Jolly good, you’reneeded back in Bucharest”, which iswhere he remained, until re-assignedto Cairo in 1949. However, getting outof Romania was, in itself a saga. By1949, road blocks were manned, someby Romanian soldiers, others byRussians. We lived by buying what wecould on the black market. Our plightwas heard by a Wing CommanderCadwallader, having spent a war timein action, and by that time possibly alittle bored! He took a plane in from theUK, and landed at Bucharest, toevacuate us; no permissions fromanyone at the other end – he just didit, although obviously the BritishAmbassador had been told.When my parents went down to therunway with we three small boys,soldiers crossed bayonets in front of usall – the Ambassador threw them asideand walked out onto the tarmac, to thewaiting plane, engines running – weall followed (there were, by this timeother families, as well).By the early 60s, my Dad used to lunchwith Douglas Bader, who was part ofShell Aviation by then; among many, itwas a story well told.Geoffrey KayThe memoriesflood back!Peter Watts' letter in the last editionreminded me of my days in Shell Haven,where I started as a Trainee Technologistin 1952. To add to his note on the floodof Jan 31/Feb 1 1953 I was living inthe bachelors' hostel, luckily on the firstfloor. Those on the ground floor woketo find water up to the level of their beds.It was ironic that on 1 February brandedpetrol was to be reintroduced in placeof the Pool Petrol, which had beensupplied throughout the war. So carsbelonging to the staff had been bearingstickers pronouncing "February 1 is ShellDay"! The same night, Pernis Refineryin Holland was also flooded.Gordon Clark, Tunbridge Wells (exShell U.K., S.I.P.M., Shell Indonesia andShell Eastern)SPA NEWS | 5

HELEN’S PAGEFROM THESPA SECRETARYIt was a busy autumn, mainly due toorganising the second SPA roadshowin Bristol. We had another good turnoutat the beautiful golf club, and stallholderswere kept busy answering members’queries about pensions, insurance,financial planning, benefits and healthissues. Members had the opportunity tochat with their PLRs. There was plentyof tea drunk and cakes eaten whileGraham van’t Hoff updated memberson Shell developments via a videopresentation, and Ian Chisholm reportedon the pension fund, again on video.Every attendee who completed thefeedback form agreed that the afternoonwas most worthwhile, and best of all,it was free.members phoning recently, with goodreason. Most members start at the backof SPA News and work forward, so thefirst thing they read is the obituarylisting. Due to a glitch in the newpension database, a large proportionof deceased are being listed as workingat Shell UK Oil Products. PensionsAdministration apologises and isworking to correct this, but it may takeuntil the next issue, so please bear withus until the problem is solved. We areThe National Committee, spurred on bythis success, is planning another tworoadshows in 2013: Scotland on 6 June(venue to be confirmed – we wouldwelcome suggestions) and WoldinghamGolf Club, Surrey on 19 September, soif you live within commuting distanceof the venue, make a note in your diary;you will be most welcome. Talking ofdates, it may seem a little early, but youmight be interested to know that thisyear’s AGM will be held in Shell Centre,on 9 May. When the business of theday is over, Catering Services neverfail to impress with their deliciouscanapés, washed down, of course, witha good glass of wine.I was perhaps a little unfair in my lastcolumn, when I baulked at the pricesin the Shell Centre crockery sale. AsReal Estate pointed out, the proceedsraised over £20,000 for charity. Thelucky winner of my cup and saucer wasMaryanne Beare. In fact, it seems thereis already a considerable amount ofShell crockery being used every day inmembers’ homes: Gill Springettremembers buying hers for 50p!Most of the calls we receive in the officeare usually of a positive nature, but wehave had a number of disgruntled6 | SPA NEWS

HELEN’S PAGEawaiting the outcome of the recentpension liaison representative review,with fingers crossed that there won’t betoo many changes to the excellentservice they provide.My column this issue seems to havebeen dominated by food. After anindulgent Christmas I’m looking forwardto a fit and healthy new year, and Ihope you will join me.44 CLUBThe 44 Club is for anyone who worked for Shell-Mex and BP (SMBP).There is a quarterly magazine, and a busy social calendar with activitiesand lunches throughout the country. Contact the Secretary: CharlesMadge, C2013, Shell Centre, London SE1 7NA (same address as SPAoffice). Email: 44-club@shell.comRoadshow Bristol golf clubMessage fromLynn Forsdyke,SPA ASSISTANTSecretaryThank you to everybody who has givenme a warm welcome to the ShellPensioners Association. I am settlinginto my new role very well and it is greatto do something different to the previousjobs that I’ve held in the company. Ijoined Shell in 1982 as a Secretary inPersonnel, and subsequently worked ina number of other departments,including Banking, Investor Relationsand Diversity; my last role was inCommercial Fuels. Having spent over28 years with the company I have mademany friends and I’m sure the contact Ipreviously had with many of my workingcolleagues will continue in my new rolebut in a different way. I’m sure I’ll comeacross many familiar names of peoplewho are now retired.SPA NEWS | 7

THE LIGHTER SIDESmall portion of Mix problem, pease?Yemeni menuAborigine anybody? Spotted in Rochester!I'll have the soup please ... hic!BOOK REVIEWThe Banker who turned to Voodoo by Paul Williams“I owe a very considerable debt to Shellwho, 40 years ago, was the onlyinternational company with SouthAmerican connections who respondedfavourably to our begging letter, offeredto transport us to Brazil to undertakefieldwork, and 12 months later deliveredus safely back to Britain. We werestudents with very limited resources andour whole project would have beenseriously jeopardised if someone inShell had not responded to our requestfor help. The only condition was, quiteunderstandably, that we should mentionShell as sponsors if any of our work waspublished. We duly did this in 1978 onthe publication of Primitive Religion andHealing: A Study of Folk Medicine inBrazil and I am more than happy to doso again now.”Here is a passage from the chapterdescribing the trip from Dublin to Curaçãoon SS Partula, a Shell bitumen carrier:It dawned on us quite soon that, in theinterests of arriving in Brazil with aslarge a pot of money as possible to lasta whole year, we would not be able toafford a standard air fare. Even steerageon a rusty cargo vessel withaccommodation for a few passengerswas beyond us. One of the manybegging letters we wrote at the timewas to Shell in London who, quite outof the blue, wrote back with an offer.None of their tankers went to Brazil,but many went to Curação, so wouldthat do? My well-thumbed copy of TheSouth American Handbook assured usthat fares from Curação to Caracas inVenezuela were reasonable and weassumed that Caracas to Salvadorwould be within our means. The cherryon the cake was that Shell, despite ournot having asked for it, undertook totransport us back to Europe when thetime came. No other organisation hadcome up with an offer as generous asthis so we decided with some alacrityto go ahead.In order to satisfy Shell’s insurers, wewould be employed whilst on the shipas ‘supernumerary writers’ at the rateof one shilling each per week. Wewould be given ‘officer’ status whichmeant that we would live with all theofficers on the ship. No hammock thenfor us below decks with the men. Wewould probably have the cabin normallyreserved for the pilot but because theship would follow a well-known routefrom ‘somewhere in Europe’ direct toCuração (they couldn’t yet be morespecific) a pilot would not be necessaryfor longer than a few hours so his cabinwould be free for the entire duration ofthe voyage. Food and accommodationwould be free; alcoholic drinks for ouraccount. The onus was on us to mentionShell’s sponsorship in any futurepublished work. Could we confirm thatwe were in agreement with all this? Youbet we could. No dreary BritishCaledonian jet for us, but a gentletransfer to South America lasting afortnight with all the onboard privilegesnormally given to ‘officers’. We likedthe idea, and we liked thinking that wewere probably the only outsiders tohave been offered such generous termsin the company’s history.'“Forty years on, our memories of thatvoyage are still as fresh as ever; andour gratitude to Shell for their generosityremains,” says Paul. You can readreviews of his book, The Banker whoturned to Voodoo, on Amazon’s website.8 | SPA NEWS

BUSINESS NEWSCustomerservice,by FacebookShell’s Facebook page went live onFebruary 15 this year and it’s proving tobe a great way to share information withthe general public about Shell’s globalactivities. “We achieved two million ‘likes’in just nine months,” says Tom Webster,Global Community Manager. “That’s quitean achievement.”More people are using social media toshare their experiences, and it’s becomeanother way for Shell to keep in touch withits customers. So when an unhappycustomer posts on Facebook, what doesShell do about it?Downstream has been taking a real interestin the way customers are using the page,and what they are posting about theirexperiences. Jeff Green is Global CustomerService Operational Excellence Manager,and he’s Tom’s contact when there’s acustomer service-related comment.“The vast majority of what we see postedon Facebook is customer retail experience,so we go to our Retail colleagues andinvolve them,” he says. “We do try to getback to the customer and let them knowwe’ve seen their post and are trying to dosomething in response.”Jeff explains that people’s Facebookprofiles tend to provide limited informationabout them.“Tom provides us with as much detail aspossible about the person, which typicallywould be name, country and, very rarely,email address,” he says. “Where we can’tget in touch with them outside of Facebook,we’ll always respond with the relevantcustomer service centre details and askthem to telephone or email so we canhandle the complaint properly.”But don’t negative comments affect otherpeople reading the Facebook page?According to Tom, complaints don’t lingeron the page for long as there’s always alot happening, with new posts pushing olderones down in the feed.“All the same, someone making a commentwill be notified when we’ve responded tothem,” says Tom. “We really want to speakand engage properly with the customer,and because the Facebook platform doesn’thave a ‘personal service’ element to it,we’re avoiding having an open dialogueabout a complaint on Facebook itself.”Richard Fairs, Social Media Manager forRetail, adds that the robust processesaround social media customer servicefeedback have been of great benefit.“Social media invites customer comments.We need to embrace that and benefit fromthe real-time insight we get about what ourcustomers think about our products andservices, both good and bad.“Having strong processes in place to enableus to identify and respond quickly tocomments really shows we listen to whatour customers say, and can turn a potentialnegative into a positive.”Want to become a fan of Shell too? If youhave a Facebook account, you’re invitedto explore and ‘like’ Shell’s Facebook pagewww.facebook.com/shellYou can also join SPA's Facebook page atwww.facebook.com/shell.spa.newschanging the way we workMike Sinclair has worked for Shell for over30 years. He joined in New Zealand andhas worked around the world. During thattime, the way we work has changedbeyond recognition. When Mike started,the most sophisticated means ofcommunication was the telex machine.Today he is Vice President, Business ServiceCentres, which employ over 9,000 staff insix centres across the world. Most of usretired before these centres existed. Whatdoes it mean?Originally, services such as IT, Financeand HR were provided locally. Withtoday’s technology, centres in Manilla,Krakow, Malaysia, Cape Town andChennai, provide global services, savingover $1 billion a year. Mike, based inLondon, has just one member of staff atthe same location.Mike is passionate about ‘sustainable waysof working’, i.e. retaining the level ofproductivity while being able to balanceall aspects of life. It is possible to developworking relationships without having tomeet physically, reducing the need forexpensive, exhausting travel and spendingtime away from one’s family. There is nowthe technology to work from home, if thatis what staff want; the only reason to comeinto the office is for the opportunity tointeract. Today’s open-plan offices are aworld away from the silent corridors of old,with closed doors. There has also been achange in management style, away fromthe attitude of “If I can’t see you, you can’tbe working”. Policies are being introducedto allow flexible working, and there is no‘one size fits all’; some members of stafffind it too difficult to work at home withoutinterruption, or do not have a space wherethey can work. It helps, according to Mike,to have a planned schedule, which includeshome, work and family, and – moreimportantly – to stick to it.SPA welcomes your response to theseinnovations. Do you think it is a good idea?Are there drawbacks? How does it comparewith your working life? We will compile afollow-up in a future issue of SPA News.10 | SPA NEWS

BENEVOLENCETINA’S NEWSby Tina GilchristState BenefitsBenefits rules change to help people with cancer:More people suffering from cancer will get the unconditionalhelp they need under new proposals published by the DWP.The changes will mean that hundreds more people a yearwho are awaiting, receiving, or recovering from any form ofchemotherapy or radiotherapy for cancer will be placed inthe Support Group for Employment and Support Allowance(ESA), where they will get the long-term support they needwhile unable to work, whereas before they may have beenplaced in the Work Related Activity Group (WRAG) wherethey would be expected to make efforts to return to work.The simpler process will mean all types of cancer treatment areseen as having the potential to be equally as debilitating, ratherthan the current rules which distinguish between different formsof treatment.Winter Fuel Payment: Forms are now available to claimthe 2012 Winter Fuel Payment. You must be born on or before5 July 1951 to qualify. Those over 80 must have been bornon or before 23 September 1932. If you are claiming for thefirst time, you must be living in Great Britain or NorthernIreland in the week of 17-23 September 2012. Once youhave received your first payment you can continue to receiveit if you move anywhere in the European Economic Area orSwitzerland. If you are claiming for the first time and havenot received the forms by January 2013, call: the claimline 0845 915 15 15; Textphone: 0845 601 5613; fromoutside the UK: +44 191 218 7777. Lines are open Mondayto Friday 8.30 am to 4.30 pm. You should receive £200 perhousehold, or £300 if someone is over 80. If you have alreadyclaimed and received the winter fuel payment, you needn’tdo anything, payment will be automatic.Warm Home Discount: For winter 2012-13, pensionersreceiving the guarantee element of Pension Credit shouldreceive an automatic deduction from their fuel bills of £130.Payments should be made by March 2013. You qualify forthe discount if on 21 July 2012 your supplier was part ofthe scheme, your name (or your partner’s) was on the bill,and you were either:• 80 or over and getting the Guarantee Credit element ofPension Credit• Under 80 and only getting the Guarantee Credit element ofPension Credit –you won’t qualify if you also get Saving Credit.The following suppliers are part of the scheme: Atlantic,British Gas, EDF Energy, E.ON, Equipower (Ebico), Equigas(Ebico), Manweb, M&S Energy, npower, Sainsbury’s Energy,Scottish Gas, Scottish Hydro, Scottish Power, Southern Electric,SSE, SWALEC, Utility Warehouse.If you don’t qualify some suppliers offer the discount tovulnerable people (e.g. those on a low income). Each supplierhas their own rules.How to claim: If eligible, you’ll get a letter telling you oneof the following: either you don’t have to apply for the discount– you’ll get it automatically; or you must apply for the discountby 13 March 2013. The letter will tell you how.If your letter doesn’t arrive by February 2013 contact TheWarm Home Discount Scheme Helpline: 0845 603 9439,lines open: Monday to Friday, 8am to 6pm.Directgov website: In October 2012, GOV.UKreplaced Directgov and Business Link websites. This websiteshould, in future, be the best place to find governmentservices and information. GOV.UK has been designed tomake it simpler, clearer, and faster for you to get whatyou need from the government.TaxationFiling Tax Returns: A reminder for the 2011/2012tax year – if you file an online return, HMRC must receiveit by 31 January 2013 or the taxpayer will be liablefor a penalty.SPA NEWS | 11

BENEVOLENCEfinanceFinancial advice: From 31 December major changes weremade to the way that financial advice is paid for. Advisers willno longer be paid commission on products; they will have tocharge a fee. The main changes as laid out by the FinancialServices Authority (FSA) are:1. The cost of advice – financial advice has never been free.You may not have realised, but you have probably been paying‘commission’ to your adviser. The company providing theinvestment product would have paid your adviser a percentageof the sum you invested. Now, instead of you paying commissionon new investments, your financial adviser will have to clearlyexplain how much the advice will cost, and together you willagree how you will pay for it. This could be a set fee paid upfrontor your adviser may take the fee from the sum you invest. Youwill know exactly what you are paying and that the advice youreceive is not influenced by how much your adviser could earnfrom the investment.2. Products that you are paying for – financial adviserscan cover all products or focus only on certain areas, such aspensions. Your adviser will have to make clear which productsthey can advise on and whether they offer ‘independent’ or‘restricted’ advice. Financial advisers that provide‘independent’ advice will be able to consider all types ofinvestment products that might be suitable for you; they can alsoconsider products from all firms across the market. An adviser willhave chosen to offer ‘restricted’ advice where they can onlyconsider certain products, product providers, or both. Your adviserwill have to clearly explain this.3. Improved professional standards – the FSA areincreasing the standards of qualification that financial advisershave to meet to ensure their knowledge is up to date; they haveto sign an agreement to treat you fairly.4. The FSA will monitor firms to make sure they meet thesenew standards and have produced a useful guide, FinancialAdvice Changes 1–2–3, which can be obtained from their websiteat at www.fsa.gov.uk or telephone: 0845 606 1234.Insurance changes to rules on pricing for men andwomen: Following a ruling from the European Court of Justice,insurance companies are no longer able to take account of genderwhen deciding on the price to charge for new insurance policiesor benefits that might be paid. This includes premiums for motoror life insurance, and the benefits you are paid if you buy anannuity or claim against life, critical illness, income protection orhealth insurance. Only new contracts from 21 December 2012will be affected, not existing policies that do not need changes.It is likely that, where men currently pay lower premiums orget higher benefits (i.e. annuities, critical illness, medicalinsurance or income protection) the cost of cover is likely torise or, in the case of annuities, the benefits payable are likelyto fall. Similarly, women may be asked to pay more, such asmotor and life insurance.Tina Gilchrist of CBG Solutions Ltd has beencontracted by the SPBA to provide updates and ahelpline on state benefits.For the helpline service, contact Tina:CBG Solutions Ltd, 44 Rydal Road, Harrogate, NorthYorkshire, HG1 4SD, 01423 819452 or 07711 555931tina.gilchrist@cbgsolutions.co.ukWhen you contact Tina, please mention the SPA andgive her a phone number on which she can speak toyou if necessary.Ian LanderyouSPBA Secretary/Treasurer020 7934 5131Ian.C.Landeryou@shell.comCold weatheradvice fromAge UKAge UK have put out a cold weather alert and offer somevery useful advice on precautions that we can all take tokeep safe in cold spells. You can download their practicalWinter wrapped up guide at http://www.ageuk.org.uk/Documents/EN-GB/Information-guides/AgeUKIG27_Winter_wrapped_up_inf.pdf?dtrk=true to get some practical tips to keep warm,or you can phone 0800 169 6565 for your free copy.12 | SPA NEWS

BENEVOLENCEShell Pensions:Bereavement Checklist By Kim NorthWhen bereavement occurs, it can be overwhelming trying tofigure out the steps that you need to take to finalise a person’saffairs. The Pensions Helpline receives many queries from memberswho are planning their affairs in order to assist their loved onesin the event of their death. We have highlighted some key stepsbelow with regards to your Shell pension, which may assist yournext-of-kin following your death.1. Personal Details – As a pre-emptive measure, always ensurethat the information we hold on record is current. If your addresshas changed, inform the team as soon as possible. If your maritalstatus has changed, we will also need to see copies of certifyingdocuments. Having current details on record at the date of deathreduces the time it can take for the team and your next-of-kin tofinalise the administration of your pension.2. Shell Contact Details – It can help to share our contactdetails with next-of-kin. Some members elect to keep this kind ofinformation in a clearly labelled file, which is then shared withnext-of-kin.3. Contact us ASAP – Your next-of-kin will need to contactthe team either by calling: 0207 934 1190, or by contactingyour Pension Liaison Representative as soon as possible. Anydelay may result in overpayments being made to your bankaccount after the date of death, which will need to be eitherrepaid by the Estate, or settled separately by your next-of-kin.4. Death Certificate – The team needs to see a copy ofa death certificate. This doesn’t need to be an originaldocument; a photocopy or scanned email attachment willsuffice. However, if the individual managing your affairsdoes decide to send in an original, the team will ensure thatit is returned securely by recorded delivery.5. Qualifying Spouse/Dependent’s Pension – if youhave a current spouse, they will automatically be entitled toreceive a pension equalling 60% of the value of your precommutedpension (i.e. if you took a lump sum at retirement,it is based on the larger value of your pension rather than theresidual amount after a reduction for a lump sum payment).In order to set up the spouse’s pension, we will have to close downyour record and set up one for your spouse. It is important to makeyour next-of-kin aware of this fact for the purposes of financialplanning. The process of calculating a spouse’s pension, preparingthe application forms and setting up the pension will take time.The sooner we receive notification and subsequently have theforms returned to us, the sooner we will be able to commencepaying the pension to your spouse.If you are living with an adult who can be provably shown to befinancially interdependent on your pension income, you may wishto undertake the Dependant’s Assurance process. By sending inproof of shared financial responsibilities, it may be possible foryour partner to receive a dependent’s pension in the event of yourdeath. You should contact the team as soon as possible, so thatwe can send out the form to begin the process.SHELL PENSIONERS BENEVOLENT ASSOCIATIONLloyds TSB Bank future transferThe SBPA exists principally on donations made by Shellpensioners, for fellow pensioners who are in distress andrequire benevolence to assist with items such as stairlifts,bathroom refurbishments, mobility aids and urgenthousing repairs.Donors, who had contributed through a payroll deductionfrom their pension (GAYE) until Shell withdrew this facilityin June, were asked if they would continue to contribute bymaking a monthly Gift Aid donation through a standingorder instruction with their bank. This was inconvenient but,due to the efforts of the SPBA secretariat and the goodwillof many donors, the level of contributions was not severelyimpacted.Now another problem is in the offing: Lloyds TSB will beclosing their South Bank branch in York Road and SPBAaccounts will be transferred to the branch in the Strand.Consequently, new sort code and bank account numberswill be allocated, as banking procedures require all standingorder payees to issue a new standing order instruction tothe new account. Once we have a date for the transfer, Iwill contact the current donors with a letter of explanationand a new standing order instruction for completion.If, like many ex-Shell Centre employees, you have an accountwith Lloyds at South Bank, I understand that you will becontacted by the bank about any arrangements they maypropose.If you are interested in knowing more about the SPBA, orwould like to contribute, please contact me on 020 79345131 or visit the website: http://www.shell.co.uk/home/content/gbr/aboutshell/pensioners_association/member_benefits/pensions_advice/benevolence/Ian LanderyouSPA NEWS | 13

FEATURE ARTICLEThat was the year that was ...1959Ardella Jones flicks through back copies of Shelegraph, the Thornton/Stanlowstaff magazine, taking us on a nostalgic journey back to the fifties.Martini RallyCows June 59Shelegraph cover Dec 5The slim A5 magazines, with their smalltype and monochrome photos, are a far-cryfrom today's glossy, full-colour Shellpublications but the energy and enthusiasmof the men and women whose lives andinterests fill the yellowing pages transcendthe decades. Shell employees were asociable, sporty bunch and Shelegraph's1959 issues testify to thriving clubs in everyactivity, from 'Old Tyme' dance to cricket.Motoring was, of course, a favouritehobby. A Shell team entered the MartiniRally in which 120 cars set out at 11pmone April night from Queensferry. Thiswas "not a pub crawl", we are told firmly,but "a route most would have shunned indaylight, roads with grassy centres andmuddy sides, sheep-tracks”, andmountainous sections where "brake-fade"was a hazard. The teams faced tests,including reverse "wiggles" through pylons,and "a round-about lane route" beforeending at the Westminster Hotel, Chester,14 | SPA NEWSfor "a wash and a hearty breakfast". Shell'sStan Turner and Ted Patterson finished 46thand 51st, receiving plaques, "but poor oldNorman Walker's navigator succumbedto car-sickness ... and had to be takenhome to bed."The sports pages reflect an internationalflavour, with the 4th Shell World-Wide GolfTournament offering ladies a chance to win"a silver replica of the Royal Ashanti stool"from Shell Company Ghana, while the menvied for a salver engraved with akookaburra from Shell Company Australia.In the boxing section, Tommy Edge ispictured receiving his prize at the DunlopFactory, Speke, from Hogan "Kid" BasseyMBE (1932-1998), Nigeria's first worldboxing champion.It seems the summers really were betterback then, with months of hot dry weatherfollowed by an Indian summer. T.J. Allen'sgardening column tells us that just 14.76"rainfall was recorded at Stanlow duringthe first nine months of 1959 as opposedto 23 inches the previous year. Banburygardening club organised a liquid seeddressing demonstration on "bunt and smut",wheat bulb fly and wireworm prevention,all prevalent in drought.Low water levels meant the canal had to bedredged for "old bedsteads, mattresses andbicycles" before the annual Boat Rally couldtake place in Chester. The "perfect dryweather" did encourage entrants, however,and dinghies, canoes and convertednarrow-boats thronged the waterway. Shell'sB.S. Lidington took second place in his selfbuiltcabin-cruiser, Shelagh.Shelegraph recalls bygone times in afeature about farmer Barry Bailey taking180 cattle on a ferry across the ManchesterShip Canal to marshland on the Mersey

FEATURE ARTICLEby Ardella JonesBoxing and netballEstuary. One bullock slipped but scrambledashore – "cows are very good swimmers".A persistent problem is highlighted in onearticle: despite suspending a stuffedsparrow hawk on a bunch of balloons overSouth Refinery, starlings were a nuisance.A decoy golden eagle similarly failed, asdid "flashing lights, steam jets, rattles,windmills, girder-banging and flappingrags" and paint claiming to be "the perfectbird repellent", which the starlings ate.The November issue's item for the"modern-minded homemaker no longercontent with coal fires that roast you onone side, while the other freezes" remindsus how uncomfortable homes could be.Fortunately, "winter warmth and yearroundhot water supply" were on handwith a complete central-heating installationfor just twelve monthly-payments of 30/-.Pre-decimalisation prices look quaint aswell as absurdly cheap, with StanlowApprentices' Association off on a tour ofBelgium and Holland for £14.14s.0d,including hotels. Shelegraph readerscollected 92 1/2 lbs of silver paper forguide dogs and raised £1/13/1. I wonderhow much the "valuable Parker pen" inSeptember's Lost and Found cost?The Photography Club evidencestechnological change in their tips onsuspending a "bounce-flash" from the lightfittingfor that must-have shot of the wholefamily at Christmas dinner and using a"bare-bulb flash" to capture the Christmastree with a long-exposure for the fairylights. No texting digital snaps from yourmobile phone then!The photo competition points to socialchange with its "Bathing Beauty" category;a woman's place in Shell 1959 wasdefinitely in swimwear and pearls or at theTennis Section Dance, where "happymembers of the Canteen Staff", all female,celebrated a Miss Eileen Smith's 21st.Norma Slater, 16, from Stanlow OfficeServices, smiles from the page in gloriousblack and white; she won Miss GoldenSands, Rhyl, then Miss Wings 1959.Meanwhile, at Butlin's Holiday Camp,Pwllheli, Operations South's Mr. NormanBrewer's wife and daughter won theBounce flashMother and Child Competition for their"appearance, grooming and personality".The little ladies feature in an item on multipurposeoil, which service station staff inOhio, USA, noticed women were buyingin huge quantities – because it made"excellent suntan lotion". The NetballAssociation appeared to get its sportingpriorities right by finally choosing theiruniforms, and Ince hockey team werebeaten 5 - 4 by Acton Ladies.However, the opening of the new clubhouseat Whitby heralded modernity, with itsfashionable glass walls, "Picasso-like daubsin purple and black" and a colour scheme"only an architect could dream up, andhave the nerve to apply". Mod-consincluded: "air-changing system and underfloorheating", a TV room, sports hall, filmprojectors, rifle range, and sun terraceover-looking 21 acres of playing fields.Swinging Sixties here we come!SPA NEWS | 15

GOING GLOBALNational Committee vacancies:would you like to get behind the steering wheel?SPA National Committee has five electedpensioner members, plus a treasurer,who each serve five years. In May, threemembers will come to the end of theirterm of office – Eleanor Brennan,Malcolm Mitchell and Norman Jarvis– and we are looking for replacements.The position is voluntary, though youSPA Committeewill be reimbursed for travelling andexpenses. Commitment is not toodemanding; there are four meetings ayear, always held in the middle of theday to allow for travel, plus an AGMand an annual conference. They arestimulating and enjoyable. If you areinterested in travel, you will be welcomeas speaker at branch lunches. To giveyou a flavour, I asked two members tosay a little about their role.Malcolm Mitchell: “My five years havebeen interesting and rewarding. To seefirst-hand how much care and effort isput into securing various advantagesfor SPA members (discount offers, healthand benefit advice, SPA News,facilitating communications with thecompany) was, I must admit, surprising.I have found it a useful and enjoyableexperience which I recommend toanybody with an interest in the futurewellbeing of the SPA, who can affordthe time to attend meetings four or fivetimes a year.”Eleanor Brennan: “Like Malcolm, I reallyenjoy being on the National Committee.The years have flown by and in thattime we have seen the development ofSPA News into a snazzy magazine andbeen involved in the introduction ofFacebook as a quick means for the teamto communicate with members, as wellas for members to contact each other.Other recent changes include therestructuring of the Chairmen’sconference and the introduction ofroadshows. It is only when you takethe time to look back that you realisehow much progress has been made. Ialso enjoyed being involved in thesetting up of the N. Ireland branch andgoing out to branch meetings in otherparts of the country to keep them intouch with what is going on at thenational level.“Without being sexist or racist, I waspleased to be able to introduce awoman’s viewpoint and to increaserepresentation from ‘the north’.”More information and an applicationform are available from the Secretariat.The form can also be downloaded fromthe SPA website – contact details onpage 2. We particularly welcomeinterest from the north-west, where wehave large numbers of members. If thereare more applications than positionsavailable, an election will be held inthe spring.Closing date is 28 February 2013.[Photo L-R: Richard Springett, Jill West,Colin Morsley, Malcolm Mitchell,Eleanor Brennan, David Watters]Re-opening of Jubilee GardensHer Majesty the Queen visited Jubilee Gardens on 25 October 2012 to officiallyopen the new gardens and to mark the completion of the £5m transformationinto a new green landmark for London.She unveiled a new plaque to commemorate her visit. The Gardens were firstcreated in 1977 to celebrate the Queen’s Silver Jubilee and the plaque she unveiledthen was also on display. It is particularly fitting that, 35 years on, the Queenreturned to open the new Jubilee Gardens in this year of her Diamond Jubilee.Having been on the Southbank for 50 years, Shell has been one of the majorcontributors to the transformation of Jubilee Gardens.Graham van’t Hoff, Chairman of Shell UK Ltd, is a proud supporter of the JubileeGardens and other projects across the South Bank: “Over the years Shell hasplayed its part in transforming the South Bank. This is our home and it is importantto us to work with and support our neighbours. Our contribution has helpedtransform a patch of land which, not that long ago, was used as a storage areafor equipment during the construction of the underground Jubilee Line. As aformal member of the Jubilee Gardens Trust, Shell is committed to maintainingan attractive and vibrant open space for many people to enjoy.”HM arriving at Jubilee Gardens. Copyright SBEG16 | SPA NEWS

GOING GLOBALKen 66 andall thatby Ardella JonesShell Pensioner Ken Gray'sworking life began asa forecourt attendant inCheshire and ended withretirement in France, wherehe's cooked up a few tipsfor SPA readers ...Ken Gray left school in 1954 andbecame a 'Gofer' at Naylor's Garage,Timperley, Cheshire where he was keptpretty busy filling customers' tanks andrepairing punctures. His first job was topush out a cart loaded with pints andhalf-pints of lubricant oils – winter andsummer grade oils for prestige cars andcommercial grade for old bangers.He had just learned the ropes when thegarage changed hands and the newowner decided he should do it 'theAmerican Way' offering each customeroil and tyre checks and a windscreenwash, as well as petrol."I didn't mind," says Ken, "I earned morein tips than wages but don't tell the taxman." In addition to forecourt duties,Ken also had to run up to The Hare andHounds in the evenings if the owner wasentertaining friends and come backcarefully carrying their beer order.Ken doesn't say whether alcohol playedany part in the mishap which befell somebrand-new luxury Jaguars. "We parkedthe new Jags criss-cross in the garage; I'dopened the lower valves for the Tecalemitlift we used to move them. I went homeleaving the boss to close the lower valve.When we opened up the next day therewas one Mark IX Jag on its roof and theothers on their sides. Ouch!"National Service meant Ken was postedto the Christmas Islands in 1958 and,like many other soldiers who were therearound the time of the atomic tests, hishealth suffered. Eventually his concernedGP told him to take it easy, relax andAmelie-Les- Bainseat a healthy diet. Ken took her adviceand in 1992 moved to France, midwaybetween Bordeaux and Brive-la-Gaillarde. Ken advises any SPA readersthinking of relocating to France to rentsomewhere and spend six months therebefore entering into the complicatedbusiness of buying a property. "Takeyour time. See what the winter is like."Ken found his first residencedisappointingly wet and cold in thewinter and moved nearer to theMediterranean, to Amelie-Les-Bains nearPerpignan, where the climate is milder.Though the cost of living is higher inthis lovely Roman spa town, Ken cannip over the border into Spain whereshopping is much cheaper.Ken advises house-hunting Francophilesto "talk to local Brits. Check that it's nota flood area". A good notaire isessential and he suggests trying to finda Brit who speaks fluent French.Unfortunately, Ken can't help as after20 years he just 'gets by' in French!One French tradition Ken has taken toheart is food. When he reached 66, hewrote a book of economical, nutritiousrecipes entitled "Ken 66". One stapleis a simple fish broth made by boilingfish heads – cod and haddock are ideal– with herbs. The liquid is strained andvegetables added, typically inLanguedoc Roussillon cuisine lots oftomatoes, onions and garlic. Ken haseven revived the art of cooking pig'strotters which, after much boiling,produce savoury jellied meat. "Yearsago," says Ken, "this was part of alife-supporting diet for the poor farmerswho didn't have money for moreexpensive meats. They needed nutritiousfood to work long, hard hours outside."Despite having a stroke on his 73rdbirthday – "some present!" – Ken ishappy at ‘Chez Ken’, with its lovelyviews of the Pyrenees, living by simplerules: "Eat little and often, drink inmoderation and enjoy life!"SPA NEWS | 17

1st place Brenda Holliday’s Maypole DancersSPA 2012PHOTOGRAPHYCOMPETITIONWe had a good response to this year’s competition, entitled“Active Life in Retirement”. The committee and Adam Saundersfrom Select Insurance Services, the sponsor, had a difficultjob whittling the entries down to just three. We focused onthe word “active”, and had to use a points system to arriveat an agreed winner and runners-up.The front cover of this issue shows Brenda Holliday’s MaypoleDancers. This won top of the pops as it depicted older people2nd place Ann Fotheringham Kayaking, South Island18 | SPA NEWS

of both sexes enjoying themselves while keeping active. Notonly is it a colourful photo, but it shows a good team spirit.Brenda wins a voucher for £250.Runner-up was even harder fought, but the committee agreedon Ann Fotheringham’s photo of herself and her husband,Michael, on holiday in New Zealand. They were sea kayakingoff the Abel Tasman National Park, South Island. This is sucha colourful photograph and shows that enjoyment of thewater doesn’t have to be experienced sitting on the deck ofa boat. Ann wins £150 voucher.Third prize was the most difficult to agree on, but goes toCarolyn Deane, for her photo of walkers on the Bisse deTorrent-Neuf in Valais, Switzerland. Carolyn explained thatthe motto of the Bisse is ‘Pa Capona!’, which is patois for“Never give up”: a good motto for the retired, she thinks.The Bisse (water irrigation channel) is being restored,originally built in 1430 to the cost of many lives. This bit ison the side of the mountain with only the fence to prevent a1,200 metre fall. A lot of Bisses do not have the fence! Onthe walk there are four wobbly suspension bridges of about90 metres long over the drop. A voucher for £50 is on itsway to Carolyn, who lives in France. Carolyn, incidentally,was a runner-up in our last competition.Fishing at Potarch, Wilma NicolJenny Radcliffe, A Walk in the ParkThere were so many other good entries that we thought wewould have a members’ choice. The four photographs to theright were also shortlisted. If you would like to vote for theone you think best meets the criterion, please email, vote onSPANews Facebook page, or phone the Secretariat (contactdetails on page 2) before the end of January, and if thereis an outright winner, SPA will find a token reward.Many thanks to all the members who entered this year’scompetition. If you sent in a hard copy and would like itreturned, please contact the Secretariat.We are grateful to Select Insurance Services for their generoussponsorship of the SPA News photographic competition.3rd place Carolyn Deane, Never Give UpAllan Hesse, Self portraitAlan Weeks, Way of the RosesSPA NEWS | 19

FINANCEPricesIndicesYou may be aware that the Office forNational Statistics (ONS) has beenconsulting on options for improving theRetail Prices Index (RPI). Since its inceptionin 1947, the statistical methodology usedto calculate the RPI has been adjusted,periodically. A purpose for the currentreview is to seek improved alignmentbetween the outcomes from the RPI andthose of the Consumer Prices Index (CPI).The CPI was introduced in 1996, inresponse to EU regulation.Since 1996, the RPI has been 0.9percentage points above the CPI, on amonthly average basis. But there have beenconsiderable variations – from as much as2.3 percentage points, down to 0.4percentage points in August 2012.In 2011, the government switched to usingthe CPI for the indexation of State benefits,tax credits and public sector pensions. TheRPI continues to be used for the indexationof, for example, pay bargaining, someprice regulation (for certain public utilities),train fares and National Savings IndexlinkedBonds – and, of course, the annualindexation of the SCPF and the SOCPFpensions. It may be important to the outcomeof the ONS consultation that Index-linkedGovernment Bonds use the RPI.The content of the ONS consultation isdetailed and statistical (the primary focusis the different formulae used to combineprice data at the first stage of the constructionof the indices). The SPA National Committeehas been maintaining an active watch ondevelopments, as the consultation draws toa close at the end of 2012, and keepingin touch with Shell Pensions.Implementation of any change could be asearly as March 2013. The annualindexation of Shell pensions, due from 1April 2013, will be based on the RPIpublished for December 2012.It has also been announced that a newindex – the CPIH – will be introduced inMarch 2013. The addition of housing coststo the CPI will position the coverage of theCPIH closer to the RPI.Additionally, we are reviewing two recentreports. Firstly, an ONS study of changesin incomes of retired households over recentyears and, secondly, a survey by SAGA ofthe impact of recent fiscal and monetarypolicy changes on pensioner households.We plan to summarise developments in thenext SPA News.SPA National CommitteeSources: National Statistician’s consultationon options for improving the Retail PricesIndex – October 2012, Daily Telegraph– 13 October 2012 and Saga Final Fiscaland Monetary ReportOral health – prevention better than cureGoing to the dentist can be expensive – notgoing to the dentist can be even moreexpensive and could compromise your oralhealth. Having a dental benefit means youcan budget for these costs.Why should I see a dentist?• Dentists concentrate on prevention – stoppingproblems before they get worse• Looking after your teeth and gums canhelp keep you generally healthy andyou are less likely to need costlydental treatment.Why choose a dental benefit?• A dental benefit is one that can beused on a regular basis, not just inan emergency• Dental payment plans are a way ofspreading the cost of your routine(check-ups, hygiene visits and x-rays)and restorative (crowns, bridges orfillings) dental care• For some people the expense of goingto the dentist can be off-putting – thedental plans help cover these costs.Denplan offers corporate rates forSPA members. Key features include:• No initial oral health check needed andpre-existing conditions covered (excepttreatment for mouth cancer, pre-plannedtreatment or treatment that takes placebefore the cover starts)• Choice of dentist whether private, NHSor Denplan• 24-hour worldwide dental emergencyhelpline available in the event of a dentalinjury or dental emergency• Mouth cancer cover (not immediatelyavailable)• Dependants can be included; their dentalplan must be the same as yours• Includes cover abroad.There are four levels of policy, dependingon the services required. If you need helpfinding a dentist, Denplan have a Find aDentist service. You can choose from oneof approximately 6,500 member dentistsin the UK.For more information, email: corporate@denplan.co.uk or phone 01962 82800020 | SPA NEWS

HEALTHFlexibility and posture By Margaret WaddellThe key to good posture, whatever youare doing – sitting, standing or walking– is to think tall. Imagine a piece of stringcoming from the top of your head andbeing pulled towards the ceiling givinga feel of gentle lengthening. Goodposture requires not only the flexibilityto allow the shoulders and hips to assumethe proper alignment but also the strengthto hold that alignment. As we get olderthere is a tendency for the shoulders toslump and the chin to stick out, makingmoving, balancing and breathing moredifficult. Poor posture and inflexibilityalso limit the speed and distance thatwe can move our bodies. Good postureon the other hand not only makes youfeel better and look younger, but alsoputs less strain on the muscles andinternal organs.One of the main causes of poor postureis muscle imbalance, often brought aboutby faulty movements (e.g. when the tissuein the chest shrinks). This pulls theshoulders forward, causing roundshoulders. When the tissue connectingthe hips to thighs is allowed to shorten,it pulls the hips forward and a ‘pot belly’can develop.A person with ideal posture should bealmost symmetrical from one side to theother, with a balance in muscle mass andjoint position. Ideal posture rarely exists;most people, as they get older, have somepostural deviations.Here are some things to look out for whenchecking your posture:• Are your ears, shoulders, hips and handshanging down, level with each other?• Do you have more muscle mass on oneside compared to the other?• Is one or both of your feet turned in orturned out?The major muscle groups which hold onein a good posture are the gluteus musclesof the buttocks, which pull down on theback of the hips raising the front of thehips; the abdominal muscles, which pullon the front of the hips; the lower backmuscles, which pull down on the rib cageraising the chest; and the upper backmuscles, which hold the shoulders back.Here are some simple exercises you couldtry to prevent poor posture:Abdominal curl – lie on back with kneesbent, hands on thighs and slowly slidehands towards knees lifting head andshoulders keeping hips on the floorBack raise – lie face down arms bent tosides and hands next to shoulders. Keepinghips on the floor extend your arms and liftyour chest and shoulders upwardsChest stretch – pulling arms and shouldersback as far as they can goLower hip stretch – take strideforward, tighten abdominals and pushhips forward until stretch is felt in thefront of the lower hipTrunk rotation – seated with armscrossed slowly rotate to right then leftLower back stretch – sit with straightlegs and reach forwards towards your toesCalf stretch – place hands on the wall,feet flat on the floor and lean forwardsfrom the anklesGood posture is the key to looking andfeeling younger!SPA NEWS | 21

MEET THE BRANCHESIsle of Wight branchAlthough one of the smallest, the Isle of Wight Branch is alsoone of the oldest. Set up in 1970, it has been running for42 years. It started with 17 members and, considering thereare no Shell offices on the island, it is surprising that numbershave actually increased to about 30, with a dozen or soregularly attending events. SPANews that year advertisedan autumn luncheon, with the tantalising precaution: “…inview of the recent widely publicised ‘happening’ in theisland, a carefully chosen menu will be provided. Memberswill not be invited to take pot luck!” One can only assumeit was referring to the “pot”consumed at the Isle of WightFestival, the last of three wildevents held there.I joined Chairman ChrisPryce, membership SecretaryElaine Gourlay, and a jollygroup at their autumn lunchin Ryde. Although theIsle of Wight festival weather was not kind, thefood was delicious. Theisland’s reputation for fresh fish is well deserved. The branchmeets regularly for lunch every month or so, has occasionalvisits to places such as Beaulieu, and has an annual outingto the theatre at Chichester. Members are a well-travelledbunch, quite a few of them having worked around the worldand choosing to settle on the scenic island.Chris would welcome new members moving to the Isle of Wight.Isle of Wight Chris Pryce, Linda GourlaySussex branchAt its first meeting in 1979, over 200 members turned up. Thefollowing year, a victim of its own success, the branch had to turnaway members wanting to attend a lunch, as they could onlyaccommodate 140! I joined Sussex branch for their AGM at theWindsor Hotel, Worthing, and although the numbers had declined,there was still a lively turnout, despite the unavailability of someof the committee. I doubt the quality of food was as good in 1979as it was at The Windsor in October. The well-stocked raffle raised£200 for SPBA.SussexToday, members enjoy a varied calendar of social events, suchas a trip on the River Rother, with cream tea. The branch is goingto the dogs, literally, with a trip to the races and lunch, in Hove.Clive Woollaston, Treasurer and general dog’s body (his words),tries to keep costs down by emailing members where possible. Amathematician, he started playing with computers in 1966 andpersuaded SIPC to pay him for his hobby. He and his wife, Jackie,who also happens to be Chairman, enjoyed their years workingin Africa, while growing their family. Clive helped to introduceShell Centre to the ‘new’ desktop ‘thingy’. Jackie still needed ahobby so played shops – first the ‘village store’ and then a seaside ‘kiss me quick’ and had lots of fun, too. Now, both retired,they overlook the beach at Hastings.Norman Sherry stood in for Chair, Jackie Woollaston, at the AGM.Norman used to work on in-house communications; his name willbe familiar to many pensioners who read London Shell. MemberGeoffrey Burn was interested in the SPANews article about theinnovative move to open-plan offices. In 1949 the Accountsdepartment moved from St Helen’s Court to a Houndsditchwarehouse, with 350 people in one room, followed by 250 fromExport on the next floor, then Refining & Marketing. The wheelhas come full-circle; the difference then was that department headshad their own offices.Stereo committee members Pauline Messum and Pauline Sharpeagree that committee meetings are fun. As a first, they will jointlyrepresent Sussex at the Chairmen’s meeting in 2013.22 | SPA NEWS

We are sorry if your photo has notbeen published but we havelimited space and can only includea few of the wonderful picturesthat we receive.CONGRATULATIONSMembers’ AnniversariesBlue Sapphire (65 years)Clements Maldwyn and Evelyn ofNewport, South Wales – 2 Aug. Maldwynwas a Superintendant at NewportTerminal and former PLR.Diamond (60 years)Dickson Eva and Jim of Irby – 2 Aug.Prior to retirement Jim worked in centralworkshops, Stanlow.Clamp Mary and Allen of Skelton – 22Aug. Both Mary and Allen worked atvarious locations, including Heysham andoverseas. Mary taught at Panaga Schoolin the mid 50s.Pulzer Julienne and Geoff ofHertfordshire – 4 Oct. They met whilstworking in Benzine & Bitumen Accounts.Emerald (55 years)Ellis Eric and Jean of Spain – 21 Sept.Eric worked at Teesport Refinery priorto retirement.Golden (50 years)Connor May & Jim of Cumbernauld – 22Oct. Jim was a Tanker Driver atBishopbriggs Depot prior to retirement.Merson Helen and Peter of Tenterden– 22 Sept. Peter worked in GroupFinance prior to retirement.Lochhead Jean and Ron of Lenzie,Glasgow – 22 Sept. Ron worked atGlasgow Airport as an Airfield Supervisorprior to retirement.Wallis Ann and Graham of Bebington– 22 Sept. Graham worked at Stanlowin Operations prior to retirement.Marlow Ann and Richard of Sevenoaks,Kent – 12 Sept. Richard and Ann met in1960 when they were both working atThornton Research Centre.Chandler Ann and Alan of Solihull – 29Sept. Alan spent most of his 41 years inShell Chemicals where he and Ann met.100 th Birthdayfor Eric Stubbs on 10 Sept. Ericworked at Shell Stanlow as aSample Driver and Wax PlantOperator. In his youth he was aprofessional footballer and mademany appearances for local teamsuntil WWII intervened. Officialsfrom Chester and Wrexhamfootball clubs attended his partyand Geraint Parry, Wrexham ClubSecretary, said that he was onrecord as a tall, speedy left wingerwho scored quite a few goals. Erickept fit by cycling from Chester toStanlow on his push bike for manyyears, often in deep snow!100 th Birthdayfor Albert Gorman on 19 Sept. Hereceived a card from the Queen, aletter from Prince Charles, a cardfrom Lady Mountbatten, and alovely bouquet from the SPA, forwhich he sends his thanks.Albert with son and daughterEva & Jim Dickson107 th BirthdayEric & Jean EllisGraham & Ann WallisRichard & Ann Marlowfor Mrs Mandy Unsworth on 22Sept. She lives by herself, is veryindependent, and has promisedGraham she will come for a ride onthe back of his motorbike on her108th birthday, weather permitting!Mandy with her PLR, Graham MercerSPA NEWS | 23

SHELL CENTREOld Shellartifactshelp recreateThomasHardy’s worldMax Gate - once home of Thomas HardyBy clearing old furniture and artifactsfrom Shell offices and donating them tothe National Trust, Real Estate has helpedcreate the historic atmosphere in MaxGate, an old house which once belongedto Thomas Hardy and is now open tothe public.2012 has been a transitional year in ShellCentre London. After 50 years of occupancy,the wings and large areas of basementshave been closed. A huge 36,000 squaremetres of office space has been cleared ofworkstations, ancillary furniture, ITequipment and arts and artifacts. RealEstate has been able either to reuse itemsat other Shell locations, donate them tocharitable organisations, or offer to stafffor a donation to charity.During the building’s history, there havebeen several refurbishments, including toexecutive offices and dining areas, resultingin a large number of antique items beingstored in the basement. “We wanted toensure these went to a good home, andstarted researching different charities thatmight be interested in them”, says AmandaPrater, Service Manager, London. “TheNational Trust was contacted, and thetiming was perfect.”Good use for old furnitureIndeed, the National Trust had an emptyhouse which needed furnishing – MaxGate, in Dorchester, which belonged toThomas Hardy. Max Gate was given intrust in 1940, but was let to tenants, whorecently moved out, allowing the buildingto be opened to visitors for the first time.The furniture gifted to the National Trustincluded bookcases, a selection of chairs,several writing desks and lamps, andceramics. This enabled them to recreate theworld where Thomas Hardy wrote some ofhis best-loved works, including Tess of thed’Urbervilles.James Grasby, the National Trust curator,Recreated with the help of Shell Real Estatecommented: “We are fortunate to havephotographs of the house when Hardy washere so we have used that evidence torecreate the rooms. Hardy didn’t buy allnew furniture; he furnished his home witha mixture of items, much as most peopledo today. The Shell furniture helps us to tellthe story of what Max Gate was like.”Historic links with ShellLater, more historic links with Shell wererevealed. Hardy was acquaintances withJohn Betjeman who helped develop theShell Guides to Britain books (see p18-19),aimed at giving Britain’s growing numberof motorists a guide around the countiesand their historical sites; these were financedby Shell. Betjeman also wrote a poem aboutThomas Hardy “The Heart of ThomasHardy” in which he imagines Hardy’s heartflying out of his grave, along with some ofthe characters from his novels – some ofwhich were written at Max Gate.John Betjeman was also a friend of, andworked with, Osbert Lancaster, painter,writer, cartoonist, theatre designer andhumorist. Lancaster was responsible for thelarge mural scene of London that took prideof place in the Shell Centre Theatre until itwas removed and subsequently destroyedin a warehouse fire in 2004.Real Estate were thrilled the furnituredonated could be put to such good use andbe part of the Max Gate story.For more information on Max Gate andthe National Trust, please visit their website:www.nationaltrust.org.uk/hardy-country/24 | SPA NEWS

REUNIONSForthcoming ReunionsWoodstock Agricultural ResearchStation: 1 April 2013 is the 50thanniversary of the opening of theLaboratory of Chemical Enzymology(Milsted Laboratory). All who contributedto the success of the laboratories areinvited to join in a reunion, to be heldApril/May 2013, in the Sittingbournearea. A luncheon buffet will roll overinto the afternoon. Contact BrianBeechey (b240431@btinternet.com).All will be revealed as and whenarrangements are finalised.Shell Venezuela Reunion, 9 May2013 in London, is open to all personneland their families who served anywherein the Caracas region, i.e. the wholeof the Western Hemisphere, exceptNorth America, Argentina and Brazil.Contact: Andy Cole, 2 Drayton Close,Fetcham, Surrey KT22 9EZ andylcole@talktalk.netThe Oman Golfers Association:OGA has around 120 members, of whomgenerally 40 to 60 attend. 2013 meetingwill be 9 and 11 July at Wychwood ParkHotel and Golf Club, near Crewe. ContactFred Gray facgray@manx.net Tel: 01624837247Ferranti Computers: David Powell-Evans worked for Shell in the late 1950son the company's first computers, notablythe Ferranti Mark1 in Holland and theFerranti Mercury in Trent House, St. MaryAxe, and would like to hold a reunionwith ex-colleagues. 0208 946 1539dpe@blueyonder.co.ukThornton: An annual Spring meeting isarranged with a visit to Thornton.Numbers are restricted. Contact JaneDavis: jane.k.davis@shell.comSCUK/SICC Chemicals Reunion Lunchwill take place on Thursday 18 April2013 at Lensbury. Contact Jon Warnkeon jgwarnke@aol.com and 01483417387Shell Chemicals Seniors' Golf Daywill be 8 May 2013 in Sunningdale,Surrey. Contact Martin Edsall, mgedsall@waitrose.comFar East: April 2013 at the LensburyClub. Organiser, Don Cheshire 01732454454Shell Lubricants UK/Shell Oils UK,Industrial Markets: The third one willbe on 15 April 2013, again, probablyin the Worcester area. Contact NeilBown: nimbo@btinternet.com 01630647129Marine: To be on ‘the list’ for the 2013event, contact Eamonn McGettrick:emcgett@btopenworld.com 01227740586Borneo Reunion Curry Lunch: Heldannually on the last Saturday in April atthe Royal Overseas League, Edinburgh.The group is an eclectic mix of ex-planters,teachers, medical, trading, oil companyworkers etc. Contact: John Stewart, 6Baberton Mains, Edinburgh EH14 2SR,email: jogrstewart@hotmail.comSpotted at Ryedale Folk Museum by Mr P Bootland of BottesfordSPA NEWS | 25

TIME OUTA Shell Eye on England:The Shell County Guides 1934-1984 byDavid HeathcoteSPA first offered this book to memberstwo years ago. A Shell Eye tells the storyof an iconic series which began in the1930s under the young John Betjeman.They were original, innovative andcatered for the motorist, a growingmarket. The book benefits fromunprecedented access to the Shell Archiveand is beautifully illustrated with over 200original images from the Guides.David Heathcote, a historian, presentedthe BBC4 series Art Deco Icons. Wehave been contacted by the publishersagain, as they have discounted theprice, to make the publication moreaffordable. The full price of £24.95 isreduced to £13 inc. postage & packing,for SPA members.Visit www.libripublishing.co.uk andinsert the code DWD5 to obtain thediscount. The offer is valid until 30March 2013. If you do not have internetaccess, contact the Secretariat, whocan place the order for you.Lensbury Reciprocal ArrangementsSimon Plummer, Club ManagerYou could be anywhere in the world:relaxing in beautiful private surroundings;overlooking a dramatic vista; a leisurelyswim in a beautifully heated pool; orhaving afternoon tea in a plush lounge.These experiences are at your fingertipswith membership at The Lensbury, withits reciprocal club arrangements with 31prestigious private clubs worldwide,including:• The Harvard Club, Boston• The Vancouver Club, Canada• The Union Club, Philadelphia• Naga Club, Beijing• Oporto Cricket and Lawn TennisClub, PortugalOur unique network means that by beinga member of The Lensbury, when youtravel worldwide you can stay at amazingprivate destinations.You can become a member of TheLensbury for as little as £9.76 per monthas an Occasional Member. This specialcategory of membership is exclusive toShell Employees and Pensioners andallows you to visit The Lensbury up to 12times per calendar year. A visit can bea few hours or up to two weeks, if stayingin the hotel.26 | SPA NEWSEven if you do not wish to travel theworld, this membership allows you toenjoy the extensive facilities at TheLensbury and to access reduced memberrates for stays in the hotel. The hotelrooms at The Lensbury have been ratedfour stars by the British Travel Associationand we have recently added a newcategory of room – the ExecutiveBedroom, with more space and moreluxurious appointments.There are several Royal Palaces withina 20-mile radius, as well as a plethoraof Historic Houses, and Kew Gardens ismoments away. Close to LondonWaterloo and with easy access to LondonHeathrow, we are in a prime locationfor getting around and enjoying London.If you have any questions aboutmembership, please call us on 02086146420 or visit www.lensbury.com

The Museumof BrandsNotting Hill,LondonThe Museum of Brands, Packaging andAdvertising is located just off PortobelloRoad in Notting Hill. It showcases over12,000 objects from the Robert OpieCollection. Its ‘time tunnel’ revealsdecade by decade how our favouriteproducts evolved and how societyevolved with them. Aquamanda perfume,Omo washing powder, Spangles sweetsand Dansette record players form just asample of what is on display.Classic television commercials play inthe Museum cafe too – Sammy Davis Jr’s“You can be sure of Shell” advert fromthe 1960s being one of them. TheMuseum of Brands, won the LittleTreasures of Britain Award at the 2012Group Travel Awards. To celebrate, itoffers SPA members a special groupdeal: one admission ticket, tea/coffeeand a biscuit for £5 plus a 10% discountin the Museum gift shop. Please presentyour SPA membership card whenpurchasing. The offer is available until26 May 2013.Paymentsabroad:reduced feesoffered tomembers byTravelexLast year, SPANews featured an articleabout the fees associated with sendingmoney abroad via a bank. As a result,some members contacted and usedTravelex, a foreign exchange specialist.The company was pleased to welcomethis type of business and is offeringdiscounted fees to all SPA members.With around 20 million Brits makingoverseas payments for propertypurchase, moving abroad, paying tuitionfees or sending money home,approximately £153 million is paid infees each year and being sent at inferiorrates to those achievable via a specialist.According to a report published byTravelex*, one in 10 of those that havetransferred money in the last year sent£10,000 or more and the amount ofmoney being transferred is increasingeach year. Fifteen percent of thosequestioned are now spending over£5,000 more than they were last year.The average fee for money transfers was£17. Over one-third of people regularlypay £20 or more, whilst one in 20 areused to paying over £40. Attitudes tofees are mixed: one-fifth said they thoughtfees are generally expensive, yet morethan half admitted to not actuallychecking the fees before they transferredtheir money. One in 10 views the feesas a ‘necessary evil’.Travelex International Payments offerscustomers a secure way to transfermoney. Transactions over £2,500 arefee-free or £7 for smaller payments,almost 60% cheaper than the £17average fee.SPA has taken this one step further, andnegotiated free transfers for all memberson amounts over £500. The service isavailable online or over the phone.Follow this link to find out more: http://internationalpayments.travelex.co.uk/?pid=2038Or you can register over the phone on+44 (0) 207 614 4185 and mention theSPA to obtain the offer of free transfers.*please contact Travelex should yourequire any confirmation on any of thearticle sources.SPA NEWS | 27

BRANCH CONTACTSCheshireAlan Steele | Tel: 01928 731246| Email: steelead@aol.com1st Tuesday of the month, Talks/presentations, Whitby Social Club15 Jan New Year buffet and prize draw, Whitby Social ClubChilterns & Thames ValleyJudithTurner | Tel: 01895 637188 | Email: judith.turner@talk21.com15 May Lunch & AGM, Sonning Golf ClubEast SurreyCumbria & LancashireKen Lovell | Tel: 01900 823414 | Email: kennethlovell@btinternet.com4 Mar AGM and lunch, Longlands Hotel Tewitfield, CarnforthDevon & CornwallDavid Watters | Tel: 01803 856648 | Email: dgwatters@connectfree.co.ukEast AngliaSally Brown | Tel: 01502 585023 | Email: spbrown.gilpin@virgin.net18 Apr Lunch, Park Farm Hotel, HethersettEssexIris Shaw | Tel: 01375 679908 | Email: irisshaw@tiscali.co.uktGuest speaker each monthGtr Manchester walking groupEast Anglia - BlinkingGreater Manchester(details on branch website)Bryan Clarke | Tel: 0161 456 5083 | Email: groveblue@sky.comBranch website www.spa-manchester.org.ukRegular events: flat walking every 3rd Thurs, hill walking every 2nd Weds14 Feb York Chocolate Story and visit York25 Feb Warners Self Drive holiday4 Mar AGM and Spring Lunch at Sale Conservative Club14 Mar National Coal Mine and Nortel Priory23 Apr Smithills Hall & LunchIsle of ManDavid Wilson | Tel: 01624 833510 | Email: dave-wilson@manx.netIsle of WightElaine Gourlay | Tel: 01983 209617 | Email: cdpryce@onwight.netKentElaine Egalton | Tel: 01795 520117 | Email: elaine@egalton.co.uk16 May AGM & afternoon tea, Boughton Golf Club, near FavershamThe MarchesGill Stovold | Tel: 01568 760241 | Email: gill.stovold@virgin.net18 Apr Spring Meeting, Cadmore LodgeSussexNorthumberland & DurhamMidshiresAlan Chandler | Tel: 0121 705 1648 | Email: alan.16@blueyonder.co.ukFeb tba Pub lunch near StratfordApr tba JCB factory tour & lunch28 | SPA NEWS

BRANCH CONTACTSNorth London & HertsRobert Hillyard | Tel: 01707 654165 | Email: robert_hillyard@hotmail.com20 Mar Lunch & AGM, Brookman’s Park30 Apr Visit and guided tour of Kensington Palace22 May Guided Walk "Old Palace Quarter”, Green Park to Shepherds MarketNorth & Mid HantsMalcolm Wells | Tel: 01256 346743 | Email: malcolm.j.wells@btinternet.comNorthern IrelandAlma Atkins | Tel: 02890 839003 | Email: jim@atkins7883.fsnet.co.uk14 Mar Visit to Crumlin Road JailNorthumberland & DurhamDoug Renton | Tel: 0191 252 5331 | Email: douglas.renton1@virginmedia.comNorth London and HertsScotlandJune Wilson | Email: sspamembershipsec@gmail.comBranch website: www.sspasite.co.uk, webmaster: Colin Ferrier13 Jan Sunday lunch, Woodbank8 Feb Wine tasting, Woodbank18 May AGM (prov), WoodbankSelkentSylvia Sellers | Tel: 01732 455523 | Email: sylvia.sellers1@btinternet.com19 Mar AGM, Bromley Court hotelNorth and Mid Hants committee AGMSevern & AvonGerry Mapson | Tel: 01452 712084 | Email: camap.gb@blueyonder.co.ukSouth Hants & DorsetColin Lambert | Tel: 01202 749676 | Email: colin_lambert@sky.comSouth WalesMavis Morgan | Tel: 01792 201276 | Email: mavis-morgan@o2 co.ukEast SurreyDenis Reed | Tel: 020 8942 2388 | Email: denis.reed@blueyonder.co.ukCalendar agreed after going to press. Contact branch for detailsWest Surrey Poppy FactoryWest SurreyMargaret Parsons | Tel: 01483 811103 | Email: mike_margaretparsons@btinternet.com12 Mar Pub Lunch, The Bell Inn, Hampton12 Apr Spring Lunch, Lensbury ClubSussexClive Woollaston | Tel: 01424 437572 | Email: clivewoollaston@btinternet.comYorkshireHanneke Wood | Tel: Contact SPA | Email: pandhwood@mac.comMar tbc Visit to Richmond, and Georgian theatre tourApr tbc AGMYorkshire lunchSouth Yorkshire Hants lunch & DorsetAt the time of going to press, most branches hadnot finalised their 2013 calendarSPA NEWS | 29

OBITUARIESWe will include in this column the deathof spouses of members; however, we aretotally reliant on you advising us of suchdetails. We have recently been unableto publish the last place at which thedeceased pensioner worked. However,the issue is being resolved and we shouldbe able to include this information in thespring issue.Alexander, Mrs C M (85) widow of AJohnston – Shell UK Oil Products Ltd died21 SeptAli, Zainool (73) – Shell Research Ltd-Sittingbourne died 25 OctAngel, Mrs Euphemia Lucy (90) widow ofNorman – Shell UK Oil Products Ltd died17 AugAnnett, Capt R E (91) – Shell Tankers (UK)Ltd died 31 OctArmstrong, Mrs B A (78) widow of RArmstrong – Shell Chemicals UK Ltd died14 OctAston, Francis Derek (80) – Shell UK OilProducts Ltd died 20 SeptAvery, Mrs Mona Margarita Avery (98)widow of Frank Edward – SPDC of Nigeriadied 13 OctBall, Arthur (89) – Shell UK Oil ProductsLtd died 14 SeptBarnes, Alfred (91) – Shell UK OilProducts Ltd died 3 SeptBarnes, John Thomas (78) – Shell UK OilProducts Ltd – Marine Afloat died 4 OctBartlett, R E (92) – Shell UK Oil ProductsLtd died 13 JulBee, Thomas (83) – Shell UK Oil ProductsLtd died 7 OctBeesley, George (53) – Shell UK OilProducts Ltd-Aberdeen died 17 OctBettinson, Mrs Joyce Florence (79)widow of Lawrence Edward – Shell UK Ltd-Shell Haven died 16 AugBirbeck, Mrs Ivy Florence (99) widow ofW H Birbeck – Shell UK Oil Products Ltddied 16 SeptBlake, Miss P M (89) – Shell InternationalLimited died 23 SeptBrewin, Robert Peter (79) – Shell UK OilProducts Ltd died 13 SeptBriggs, Joseph Arthur (66) – Shell UK OilProducts Ltd – Strand-London died 28 OctBroadey, Mrs Marjorie E (84) widow ofA Broadey – Shell Chemicals UK Ltd died19 OctBroadwood, Mrs H A C (87) widow ofW F Broadwood – Shell UK Oil ProductsLtd died 11 MayBrooks, Mrs B M (97) widow of S HBrooks – Shell Research-Egham died 22AugBrown, Mrs A L (62) widow of B A Brown– Shell UK Oil Products Ltd died 16 OctBurns, R (82) – Shell Chemicals UK Ltddied 30 OctBurton, K (83) – Shell UK Oil Products Ltddied 11 Sept30 | SPA NEWSBush, Mrs Freda Mary (94) widow ofEdward Stanley – Shell UK Oil Products Ltddied 6 SeptCalveley, Thomas Neville (85) – Shell UKOil Products Ltd died 22 OctCarey, A (81) – Shell UK Oil Products Ltddied 1 JulChester, Mrs W M (88) widow of A DChester – Shell UK Oil Products Ltd died 6OctCooke, A H (69) – Shell UK Oil ProductsLtd Aberdeen died 1 OctCousens, D M (77) – Shell InternationalPetroleum Company Ltd died 21 OctDavis, A J (84) – Shell UK Oil Products Ltddied 26 OctDavis, Mrs Jean (90) widow of B A Davis– SMBP/POWER/NAT.BENZOLE died 10SeptDavies, R F (80) – Shell UK Oil ProductsLtd died 27 AugDeane, Mrs Naomi Patricia (80) widowof Donald Edward – Shell UK Oil ProductsLtd died 1 AugDevlin, Miss Patricia (84) – Shell UK OilProducts Ltd died 14 SeptEde, Ernest Arthur (91) – Shell UK OilProducts Ltd died 23 MayEdwards, Sidney George (91) – Shell UKOil Products Ltd died 6 SeptEllis, Raymond Milton (88) – SMBP/POWER/NAT.BENZOLE died 3 OctEmmerson, Edgar (88) – Shell UK OilProducts Ltd died 12 OctEtheridge, Cyril Kenneth (91) – Shell UKOil Products died 23 SeptFairholme, Mrs Patricia Marion (77) –Shell UK Oil Products Ltd died 26 JulFairhurst, Miss S (89) – Shell ResearchLtd died 14 AugFitch, I B P (83) – Shell UK Oil Products Ltddied 24 SeptFord, Mrs J C D (82) widow of W H Ford– Shell UK Oil Products Ltd died 10 JunFoster, Mrs Anne (77) widow of John –SUKO, Teesport Refinery died 21 SeptFraser, William Jack (80) – Shell UK OilProducts Ltd Aberdeen died 11 JulFursey, Roy Albert Evan (85) – ShellResearch Ltd-Thornton died 3 OctGeach, Eric Julian (92) – Shell UK OilProducts Ltd died 3 SeptGeach, Michael (81) – Shell InternationalPetroleum Company Ltd died 15 OctGeorge, H R (91) – Shell UK Oil ProductsLtd died 13 SeptGermany, Derek George (79) – Shell UKOil Products Ltd-Shell Haven Refinery died14 OctGlendinning, Mrs Anne Ruth (76) widowof James Garland – Shell Chemicals JapanLtd died 1 OctGoodchild, Mrs Margaret Joy (86)widow of William Authur – Shell UK OilProducts Ltd died 29 MayGrant, Andrew Thompson Pitalla (88) –Shell UK Oil Products Ltd died 26 OctGray, Terence Henry George (69) – ShellUK Oil Products Ltd died 29 SeptGregory, R E (90) – Shell Chemiclas UKLtd died 7 SeptGresswell, Mrs Pauline Valerie (66)widow of Brian William – Shell UK OilProducts Ltd died 17 OctGrimshaw, T B (87) – Shell UK OilProducts Ltd died 29 AugGumbleton, Mrs Ann MacDonald (101)widow of Albert Edward – Shell UK OilProducts Ltd died 27 SeptHaddon-Harding, Mrs V M (83) –Shell/BP Funds died 9 JulHall, Mrs M J (81) widow of H Hall – ShellChemicals UK Ltd died 15 OctHall, Mrs Rosamond Christine (92) widowof J D Hall – Shell UK Oil Products Ltd died4 JulHargreaves, Mrs J (82) – Shell UK OilProducts Ltd died 23 SeptHarris, Michael (69) – Shell UK OilProducts Ltd-Aberdeen died 8 SeptHarvey, Mrs Joan Marian (69) widow ofBarry – Shell Research Thornton died 31MayHerbert, E W (87) – Colas Products died28 SeptHopkins, J J (91) – SIPM died 4 AugHouraghan, Francis James (86) – ShellUK Oil Products Ltd died 1 AugHoward, Mrs N (88) widow of S CHoward – Shell UK Oil Products Ltd died30 OctHowson, A (85) – Shell UK Oil ProductsLtd died 2 OctHughes, Mrs P C (83) widow of L H CHughes – Shell UK Oil Products Ltd died13 OctHumbert, R E (92) widower of Mrs YHumbert – Shell UK Oil Products Ltd died24 SeptIsaacs, Mrs Kathleen Rose (91) – ShellResearch Ltd died 28 OctJames, David Leonard (85) – Shell UK OilProducts Ltd died 11 JulJames, Stanley Kenneth (82) – Shell UKOil Products Ltd died 25 AugJeffery, Bernard Porter (73) – ShellTankers (UK) Ltd died 30 OctJohansen, William Henry (78) – Shell UKOil Products Ltd – Stanlow Refinery died 8OctJohn, Vivian (75) – Shell UK Oil ProductsLtd died 30 JunJones, Mrs Irene (88) widow of KennethJones – SMBP/POWER/NAT.BENZOLEdied 1 SeptJones, Mrs J A (96) widow of K Jones –Shell UK Oil Products Ltd died 4 JunJones, Wallace (85) – Shell UK OilProducts Ltd-Cheadle Hulme died 16 SeptKelly, William Gordon (85) – ShellChemicals UK Ltd died 17 Oct

OBITUARIESKilshaw, Mrs G L (91) – Shell UK OilProducts Ltd died 16 JulKimberley, John Ernest (86) – Shell UKOil Products Ltd died 10 OctKing, Mrs Monica Low (79) – Shell UK OilProducts Ltd – Aberdeen died 6 OctKlein, Mrs Ruth Erica (80) – Shell UK OilProducts Ltd died 27 JulKnott, Mrs Cecilia Elizabeth (98) widowof George Arthur Henry – Shell Tankers(UK) Ltd died 15 SeptLewis, E H (94) – Shell UK Oil ProductsLtd died 20 SeptLindley, Charles Michael (79) – Shell UKOil Products Ltd-East Midlands Airport died2 OctLindsay, Archibald Bartleman (65) – ShellUK Oil Products Ltd-Aberdeen died 31 JulLoveridge, Ronald Joshua (92) – Shell UKOil Products Ltd-Carrington died 4 SeptLunt, Edward Vernon William (91) – ShellUK Oil Products Ltd died 16 SeptMarcus, Mrs Dorothea Mercedes (90)widow of D C Marcus – Shell MalaysiaTrading Sendirian Berhad died 8 OctMarr, Felix Tea Li (65) – Shell UK OilProducts Ltd died 10 AugMarshall, Mrs Hazel May (86) widowof F C Marshall – Shell UK Oil Products Ltddied 17 AugMatthews, Mrs Constance Vera (92)widow of E H Matthews – Shell UK OilProducts Ltd died 30 JulMckay, Raymond (81) – Shell UK OilProducts Ltd died 5 AugMckirgan, Mrs W (90) widow of FMckirgan – Shell UK Oil Products Ltd died15 JulMehta, Miss Nilakumari Jagjivan (63) –Shell UK Oil Products Ltd died 18 AugMellowship, Mrs B M (97) widowof H A Mellowship – Shell InternationalPetroleum Company Ltd died 3 OctMichaels, Christian (89) – Shell UK OilProducts Ltd died 20 AugMiles, Mrs S (97) widow of F J A Miles –Shell UK Oil Products Ltd died 2 AugMills, Mrs Helen Margaret (89) – Shell UKOil Products Ltd died 23 JulMoffat, Francis Leopold (84) – Shell UKOil Products Ltd died 28 AugMoloney, Mrs Helen Elizabeth (87) –Shell Chemicals UK Ltd died 3 OctMorgan, Mrs S (94) widow of T Morgan– Shell UK Oil Products Ltd died 28 JunMorrissey, Mrs Annie Josephine (78)widow of Joseph – Shell UK Oil ProductsLtd died 16 SeptMoutrie, Miss J C (92) – ShellInternational Petroldum Company Ltd died28 AugMurgatroyd, J A T (73) – Shell UK OilProducts Ltd died 13 SeptMurnaghan, V P (86) – Colas Productsdied 8 NovNacson, Mrs Joyce (90) widow ofGeorge – Shell Research Ltd died 14 NovNaylor, Harold (70) – Shell UK OilProducts Ltd-Marine Afloat died 5 AugNeil, William Michael Thomas (99) – ShellTankers (UK) Ltd died 22 SeptNorman, Capt Derek P W (82) – ShellUK Oil Products Ltd died 3 JulNorris, Mrs L M (91) widow of A Norris –Shell UK Oil Products Ltd died 12 OctNorth, R E (91) – Shell UK Oil Products Ltddied 1 OctPayne, Mrs J (84) widow of A Payne –Shell UK Oil Products Ltd died 9 JunPemberton, Mrs Gwendoline Peggy(wife of Kenneth Alfred) died JunPemberton, Kenneth Alfred (89) widowerof Gwendoline Peggy – Shell UK OilProducts Ltd died 19 AugPentecost, Ronald William (88) – ShellUK Oil Products Ltd died 22 SeptPoppleton, Mrs V (95) widow of FPoppleton – Shell UK Oil Products Ltd died24 SeptPotts, John Ronksley (85) – ShellInternational Petroleum Company Ltd died17 OctPrice, Mrs B M (83) widow of R F Price –Shell UK Oil Products Ltd died 23 SeptPrice, Mrs D V L (82) widow of G T Price –Shell UK Oil Products Ltd died 11 OctPrice, Mrs M M (97) widow of E J Price –Shell UK Oil Products Ltd died 22 AugPullen, Mrs N C (77) widow of T A WPullen – Shell UK Oil Products Ltd died 4AugRichford, Mrs Jean (86) widow of KRichford – Shell Eastern Petroleum (PTE) Ltddied 19 OctRoberts, Mrs Barbara (82) widow of Reg– Shell Expro Braefoot Bay died 14 SeptRobinson, Derek Horton (69) – Shell UKOil Products Ltd – Carrington died 9 AugRobinson, Guy Vivian Fennell (82) – ShellInternational Petroleum Company Ltd died3 OctRobson, Mrs O (91) widow of J S Robson– Shell International Petroleum Company Ltddied 26 SeptRoditi, Mrs S H (82) widow of J H Roditi –Shell UK Oil Products Ltd died 18 SeptRossi, Mrs M E (82) widow of A Rossi –Shell UK Oil Products Ltd died 21 JunRowden, Miss Susan (77) – Shell UK OilProducts Ltd died 7 MayRuddock, Colin (77) – Shell UK OilProducts Ltd died 1 AugShearn, Roger Alan (68) – Shell UK OilProducts Ltd died 16 SeptShone, G (71) – Shell UK Oil Products Ltddied 30 SeptSimlet, C M (65) – Shell UK Exploration &Production Ltd died 25 OctSingleton, Mrs E M (83) widow of RSingleton – Shell Chemicals UK Ltd died 14OctSkilling, Mrs M (92) – Shell UK OilProducts Ltd died 22 SeptSmith, Emlyn (92) – Shell UK Oil ProductsLtd died 20 SeptSmith, Mrs W (94) widow of J Smith –Shell UK Oil Products Ltd died 11 SeptSmitham, Mrs M (90) widow of ASmitham – Shell UK Oil Products Ltd died12 JunSnare, Mrs Jennifer (76) widow of Mr F GSnare – Shell Research Ltd died 11 OctSnell, Thomas Graham (72) – ShellTankers (UK) Ltd died 7 SeptSnelling, Mrs C J (85) widow of J WSnelling – Shell UK Oil Products Ltd died 7OctStephens, M (82) – Shell UK Oil ProductsLtd died 28 SeptStuart, Mrs S M (76) widow of D C Stuart– Shell UK Oil Products Ltd died 1 AugSutehall, Roger (89) – Shell UK OilProducts Ltd died 31 JulTaylor, Mrs Alice (91) widow of T ATaylor – Shell UK Oil Products Ltd died 8AugTremlett, Brian Ronald (76) – ShellInternational Limited-Shell Centre died 5OctTyler, Mrs Maureen (79) – ShellInternational Petroleum Company Limiteddied 3 SeptVernon, Mrs Kathleen Margaret (84) –Colas Ltd died 28 JulWalker, Colin (86) – Shell UK OilProducts Ltd died 3 AugWalker, George (87) – Shell UK OilProducts Ltd – Stanlow Refinery died 9 OctWalker, Graham Basil (86) – Shell UK OilProducts Ltd died 18 AugWalls, Leonard John (84) – Shell UK OilProducts Ltd - Stanlow Refinery died 27 OctWard, P B (61) – Private Oil HoldingsOman Ltd died 2 OctWatkiss, John James Leonard (80) – ShellUK Oil Products Ltd-Teesport Refinery died30 SeptWestmacott, Michael H (87) – Shell UKOil Products Ltd died 20 JunWhitham, Barclay Thorpe (89) – Shell UKOil Products Ltd died 16 SeptWilkinson, Mrs L R (94) widow of JWilkinson – Shell UK Oil Products Ltd died3 SeptWilliams, Ronald (85) – Shell UK OilProducts Ltd died 30 AugWines, Gilbert Godfrey (88) – Shell UKOil Products Ltd died 27 JulWiseman, Mrs M (87) widow of AHulme – Shell UK Oil Products Ltd died 18SeptWrench, Mr D (77) – Shell Chemicals UKLtd died 17 SeptWright, Leslie R (84) – Shell UK OilProducts Ltd Shellhaven Terminal died 15JulSPA NEWS | 31

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