DESCRIPTION

CHECK LIST AND COUNTDOWN FOR PRE-OPENING ACTIONSFOOD & BEVERAGE DEPARTMENTFOOD & BEVERAGE DIRECTORHOTEL PROJECT : Sections: Kitchen, Restaurant, Catering, Stewarding, Bar... DATE : 11-May-09OPENING DATE : 1 SEPT 1998 MONTH NO.: 12DEADLINE MONTH BEFORE OPENING PROGRESS STATUS+6 MONTHS NOTE NO.MONTHS-6 -5 -4 -3 -2 ### DESCRIPTION ACTION NOT STARTED IN PROGRESS COM- PLETED REMARKSX - Study ......procedures F&BX - Examine technical specifications ofX Food & Beverage program~ Outlets~ Back of the houseX - Analysis of regulations~ Authorization to open~ Operating licences~ Price regulations~ Hygiene~ Security~ Goods importX - Analysis of labor regulationsX - Analysis and update of market researchin collaboration with SALX - Analysis, visit and test of competitors F&B(independent hotels)X - Participation in pre-opening meetings - F&BGM and executive committeeX - Knowledge and follow up of check lists F&Bfor sections in F&B departmentX - Participation in selection of consultingchief with GM/RMD/Head Office Director if applicableX X X - Participation in recruiting of expatriate F&BpersonnelX - Definition and submission for GMapproval of Food & Beverage policy :X ~ style of outletsX ~ names of outletsX ~ types of services offeredX ~ ratesX ~ opening hoursX ~ entertainment, promotion adapted to :

X ~ competitorsX ~ hotel guestsX ~ local clientele (to be established inclose cooperation with SAL)- Participation in drawing up or study of F&Bbudget and PAC for department withGM/SALX - Analysis or participation in drawing up F&Bof Manning guideX - Progressively take charge of :~ offices~ back of the house~ outletsX - Check the good working condition ofequipment and facilitiesX - Check problems regarding internaland external signsX - Report to GM on anomalies notedX - With CHF-F&B, establish all menus forGM approvalX - Resolve final problems uniforms withHKP/HRM- Establish program for :~ background musicX ~ orchestral/musician contracts- Propose procedures to GM concerning :X ~ mini barsX ~ VIP treatment- Propose procedures to GM concerningbreakfast :~ room service~ restaurant- Establish procedures with FIN for : to establishX ~ billing with FIDELIOX ~ cash handling Credit card proceduresX ~ follow up of city ledgerX - Establish inauguration program in liaisonwith SAL for GM approvalX - Take charge of department; check thegood working condition of equipment andfacilities; report any anomalies to GMX - Welcome operational personnel withsection heads~ welcome booklet~ presentation of section~ familiarization and training program

~ work schedules~ internal regulationsX - Resolve as necessary any problemsconcerning parkingX - Preliminary operational tests of varioussectionsX - Participation in SALPR activities inaccordance with GM instructionsX - Take charge of premises, check the goodworking condition of equipment andfacilities, report to GM on any anomaliesnotesX - Participation with GM in handover andnon-conformity reserves for F&B dept.X - Study and implement H24proceduresX - Analysis of market and competition inclose collaboration with F&B/SALX - Evaluation of qualifications of localpersonnel- Propose any technical or proceduralmodifications to GM required byregulationsX - Ensure that GM has registered names ofoutlets and banquet rooms to assure theirprotectionX - Analyze SOE-FFE listing and proposelocal additional purchases to GM- Draw up F&B organization chart andsubmit to GM for approval- Adaptation of section head job definitions(in particular F&B and BQT)X - Establish operational manuals for outletsX - Establish with HRM procedures relative topersonnel meals :~ officer's checks